Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| PIP-4992 | 01/01/2012 | 10043472 | Buick/chevrolet: the cooling fan may be inoperative due to low system voltage with the battery control module (hybrid powerpack) and drive motor generator. *pe | 04/03/2012 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-12032 | 02/01/2012 | 10043908 | Serpentine belt separation. *kb | 05/01/2012 | |
| PI-0324-C | 04/17/2012 | 10043647 | Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to start, has no forward, no reverse, transmission leaks, hard shift and no cranking. *pe | 04/17/2012 | |
| PIP-4990 | 12/01/2011 | 10043320 | Buick/chevrolet/gmc/pontiac/saturn: some model year vehicles may experience service engine soon (ses) lamp illuminated. issue may be caused by the control solenoid/module assembly or may have damaged or poor terminals for under hood fuse | 03/13/2012 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| PIP-4989-B | 05/01/2012 | 10044385 | Buick/chevrolet: on certain eassist vehicles, belt for the drive motor generator may be noisy, broken, misaligned or worn, resulting in a no charge concern with the message, battery saver illuminated. *pe | 06/18/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/01/2012 | 9000 | ||
| Tl- the contact owns a 2012 buick lacrosse. the contact stated while traveling 65 mph the engine and service light illuminated. the vehicle then lost power and the engine shut down. the contact was able to merge to the side of the road. the vehicle was towed the dealer where it was confirmed that the serpentine belt had failed. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 9,000 and the current mileage was 13,805. mh | |||
| 07/25/2009 | 8050 | 1 | |
| We were on i 35 traveling about 70 mph when the motor suddenly lost all power. after about 30 to 45 seconds some power seemed to come back and i was able to drive the car to the service road. external temp. was 93 and but there was no working air con inside the car. i called onstar. they ran a diagnosis and said my car was not working properly and should be taken to the dealer. i started to drive to the dealership but the car motor stopped completely. no power of any kind. could not restart. could not move. the car had to be towed. the dealership diagnosed the problem as a broken serpentine belt. they said a recall was issued 12 days after i bought the car. i never received the notice. i have written to buick and to general motors and requested an explanation. neither have replied. *tr | |||
| 06/01/2012 | 9000 | ||
| Tl- the contact owns a 2012 buick lacrosse. the contact stated while traveling 65 mph the engine and service light illuminated. the vehicle then lost power and the engine shut down. the contact was able to merge to the side of the road. the vehicle was towed the dealer where it was confirmed that the serpentine belt had failed. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 9,000 and the current mileage was 13,805. mh | |||
| 07/25/2009 | 8050 | 1 | |
| We were on i 35 traveling about 70 mph when the motor suddenly lost all power. after about 30 to 45 seconds some power seemed to come back and i was able to drive the car to the service road. external temp. was 93 and but there was no working air con inside the car. i called onstar. they ran a diagnosis and said my car was not working properly and should be taken to the dealer. i started to drive to the dealership but the car motor stopped completely. no power of any kind. could not restart. could not move. the car had to be towed. the dealership diagnosed the problem as a broken serpentine belt. they said a recall was issued 12 days after i bought the car. i never received the notice. i have written to buick and to general motors and requested an explanation. neither have replied. *tr | |||
| 07/25/2009 | 8050 | ||
| We were on i 35 traveling about 70 mph when the motor suddenly lost all power. after about 30 to 45 seconds some power seemed to come back and i was able to drive the car to the service road. external temp. was 93 and but there was no working air con inside the car. i called onstar. they ran a diagnosis and said my car was not working properly and should be taken to the dealer. i started to drive to the dealership but the car motor stopped completely. no power of any kind. could not restart. could not move. the car had to be towed. the dealershp diagnosed the problem as a broken serpentine belt. they said a recall was issued 12 days after i bought the car. i never received the notice. i have written to buick and to general motors and requested an explaniation. neither have replied. | |||
| 03/28/2012 | 1 | 03/02/2012 | |
| 2012 buick lacrosse. consumer states mechanical breakdown *tgw the consumer stated while driving, he could smell a burning odor and a very low knocking sound coming from the vehicle. the vehicle was taken to the dealer for a diagnosis. the consumer was informed there was no oil on the dip stick, the rear main seal was leaking and there was oil leaking between the engine and transmission. the consumer also stated a warning light never appeared on the dashboard to warn him of a problem. *jb | |||