Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/14/2010160000
 Engine cradle support washers rust out causing the support to fall down when leaving the vehicle undriveable
08/28/2007750001
 This will be 4th time intake manifold gasket is being replaced. by far the worst & most expensive used car ever to own. gm's black eye. *tr
01/01/2009153000
 Tl*the contact owns a 1997 buick lesabre. the contact smelled a very strong odor of gasoline. in addition, the steering wheel would shake while driving at any speed. while performing a routine inspection of the vehicle, the contact noticed that half of the radiator fluid was missing. he added more radiator fluid and noticed that fluid continue to disappear in the vehicle every four days. after numerous refills of radiator fluid, he took the vehicle to a dealer and was informed that the upper intake manifold needed to be replaced. in addition, the water pump needed to be replaced and the main gas line was leaking, which caused the strong odor. the manufacturer stated that the vin was excluded from nhtsa campaign id number 96v116000 (fuel system, gasoline:fuel injection system). the contact believes that the vehicle should be included in the recall. the vehicle is currently at the dealer and has not been repaired. the current and failure mileages were 153,000.
09/19/20081396231
 Tl*the contact owns a 1997 buick lesabre. while making a right turn, the contact heard a noise and felt the steering wheel continue to turn in her hand. the vehicle was towed to a mechanic and they stated that the vehicle's engine cradle washers rotted; therefore, the vehicle could not be steered. the gm manufacturer was called and they stated that they would make a note and wait for others to call about the failure. the failure mileage was 139,623. updated 04-17-09 updated 04/20/09.*jb
1
 Steering stiffens.
05/03/19974
 While driving vehicle the steering wheel pulls to the right and there is a lot of vibration in the steering. *ak the vehicle was at the dealer four times but the problem still exists. the vehicle was lemon. *yh
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
30
 The security alarm horn and lights blinked and blew out without being activated at all times of day/night- without warning. *ak
07/19/19971
 Steering column anti-theft alarm controller failed.
STEERING - GEAR BOX - SHAFT SECTOR
02/22/19980
 At any speed consumer would feel slackness in the steering column. dealer said shaft was worn out. dealer replaced bottom and top steering. dealer claimed that eventually it would have caused consumer to lose control. *ak *ml
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
10/21/2002
 Consumer stated that the power steering was leaking along with the steering rack and the brake cylinder. ts
STEERING - HYDRAULIC POWER ASSIST - PUMP
02/24/2002104/01/1997
 Power steering pump fell off the mount. one of three bolts was backed off and the other two bolts were severed.*ak
06/01/1998101/01/1997
 Broken bolt caused power steering and belt failures. yh
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/04/20041240001
 When making a left hand turn vehicle lost power steering. dealerships mechanic was notified, but did not resolve the problem.*ak
STEERING - LINKAGES
05/28/2000105/01/2000
 Boomershiner failed to pay for the repair and the rental and still has not done anything with the damaged behind the wheel. nosafety defect. *ak (tiresize: 70)( dot number: tire size: 70 )
STEERING - RACK AND PINION
08/25/20011
 During normal operation of vehicle while traveling at any speed steering column assumes a different center position approximately 90% of the time, dealership examined vehicle and determined that one of the steering mounting bolts was loose, and another mounting bolt was twisted out of position, dealer replaced the bolt, and corrected the problem. *ak consumer stated the rack & pinion bolt was completely broken.*slc
10/20/20001
 Had taken vehicle in for routine maintenance at independent mechanic. was informed that a bolt to rack and pinion steering had broken , and bushings had worn out. bolt nut was sitting there, looked like it was welded. *ak
04/28/2000110/01/1999
 Attaching bolt (drivers side) holding the power steering rack and pinion to the cradle broke, allowing the rackand pinion steering to shift in the right side mouning bracket. bolt showed no stretching or shear force causing it to fail. bolt hardened to 10.9 (on head of bolt) bolt is unavailible until middle of may due to number changes. (tells me something is wrong somewhere ! ). *ak
STEERING - RACK AND PINION - RACK
09/13/199608/01/1996
 While driving, heard noise/clicking sound when making short turns, checked by dealer, steering short gear broke, no accident.*ak
STEERING - WHEEL AND HANDLE BAR
02/22/20001
 Steering wheel paint coming off, replacement of the steering wheel necessary. *mjs
12/15/19971504/01/1997
 Car stalls while driving. also, steering wheel often tightens up.
06/16/1997
 Rattling noise in steering column, also rubbing sound. several diagnosis; reset front camber/insufficient lubrication etc. *ak
10/01/1996108/22/1996
 Failure on the steering wheel and column, consumer was making a left turn and the consumer lost control of the vehicle and the lights on the dash did not indicate the vehicle was off.*ak *jb