Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
03/11/2011131790
 I had to make a panic stop due to a car running a red light.the brake pedal went almost to the floor before i felt the brakes hold. a brake line had ruptured. inspection revealed all the lines to and from the power brake unit[6 lines] were rusted badly and will have to be replaced.
05/18/2010119000
 Tl-the contact owns a 1998 buick lesabre. the contact stated that when driving and attempting to stop the vehicle, the brakes did not engage and the vehicle went into some hedges. there were no injuries or police report filed. the vehicle was taken to a repair shop where the contact was informed that the brake line had rusted completely. the brake lines were replaced at that time. in june 2010, the contact noticed front end noise. the vehicle was taken to a repair shop where the contact was informed that the stabilizer bar bushings had broken off. the bushings were replaced. the mechanic also stated that the bushings under the cradle had also rusted out. new bushings were installed there as well. in september 2010, the contact noticed fuel leaking from under the vehicle. the mechanic at the repair shop stated that the fuel sending unit was defective and needed to be replaced. the contact had not spoken with the manufacturer at the time of the complaint. the current mileage was approximately 120,000. the failure mileage was approximately 119,000-bk
500001
 Vehicle stalls when making turns and parking. also, vehicle accelerates while driver's foot is on brake, driver has to press brake harder until engine slows down. *ak
01/03/200233914403/14/1998
 Vehicle fire/ vehicle destroyed. *mr on several occasions, prior to fire, vehicle would surge then die out at both stops and when slowing down. also engine had a whining noise. dealer replaced generator assembly. fuel filter also replaced. cleaned throttle body. brakes made squealing noise. rear brakes cleaned and adjusted. there was a loud noise in the right rear after hot at stops. exhaust system misaligned. the mirror compass and rear window were also inoperative. vehicle was also involved in an accident prior to fire. *tt
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/09/200561000110/01/2003
 Traffic light changed, brake was applied, went to floorboard, nothing happened. brakes were pumped, nothing happened. vehicle strikes another vehicle, airbag deploys, automobile continues in a ditch, pops out of the ditch, goes through an empty parking lot, pops onto another street and eventually stops after going over another curb into another parking lot about 1/2 mile from accident. theory is that abs malfunctioned which caused regular brakes to fail. *jb
 Brake lines on anti-lock braking system rotted inside out. owner stepped on brakes and vehicle continued forward almost hitting pedestrians. owner indicated that vehicle has not been exposed to salt. please describe details. *ak
05/11/2001
 While traveling between 25 and 30 mph consumer suddenly lost control of steering and braking systems. vehicle crashed into a tree which stopped the vehicle. dealership has examined vehicle, and repaired unknown component in vehicle which caused this to happen. please provide any additional information/attachments.*ak
02/20/20013
 Consumer has to increase stopping distances because brakes keep failing. pedal is pumped a couple of times before it will stop. this has happened 3 times. dealer says it's normal for brakes to feel like that. consumer is nervous driving. *ak the brake fails to stop the vehicle unless pressed extremely hard. *yh
01/10/2001
 Brakes malfunctioned. please provide further details. *ak
07/09/199910/08/1998
 Abs would brake soft or hard whenever appled. dealer notified and infomed t consumer that no history of this condition was ever reported. seeking help from nhtsa in this matter. *ak
03/09/1999208/01/1998
 I purchased a warranty that covers bumper to bumper and when i took the car in the first time, at david taylor they did something to the brakes. after several weeks passed, the brake went out again as i was attend a funeral. the car was taken back to david taylor, april 26, 1999. they are refusing to honor the warranty that they sold me at the time of purchase that covers bumper to bumper as i was told. the price that they want to charge me now is $1500 for brake repair that was supposely fixed but wasn't. it is not fair for them to do this and this is the complaint that i have that the problem with the brakes have not been repaired and through there failure to repair it and not honor the warranty is my complaint. they loan us a car, but asked for it back and i don't have any means of getting to work. will you please call and find out what the defect is and why these faulty brakes were not repaired on the first visit. why is the warranty not being honored and why are they playing the blame game with me stating to me someone else had been fooling around with the brakes when that someone has only been their service department working on the brakes. it's insluting for someone to even make that kind of a statment when you have a warranty by their service department. it would be ridicilious for someone else to work on it. that's the blame game they are playing and i don't like it at all. i'm truly upset about the brakes being a haradzous to me and my family and to others on the highway where they have gone out a second time. please, please help me get this resolved by calling david taylor monday, may 3, 1999. i can't get through to them and it's frustrating being sold something that they do not want to honor now. help!
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
10/11/2000109/12/1998
 Consumer states both rear wheel brake cylinders were leaking and had to be rebuilt and the front and rear brakes had to be replaced. *tt
10/31/2001103/14/1998
 Consumer stated the brake system was cleaned, however the problem had become more severe.*jb
05/10/1999303/20/1998
 Brake loss on several occasions causing loss of control and property damage on one incident due to leaking seal in the rear brake wheel cylinder, after repair vehicle accident occured due to brake loss. mjs
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
01/01/2002
 When applying brakes a grinding noise is coming from the rear wheel. dealership is aware of problem.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
11/04/20042
 Consumer noticed that antifreeze was leaking from underneath the vehicle. the brakes pedal went to the floor when applied. consumer drove vehicle to the dealer for inspection, and mechanic determined that oil pan gasket and front brake pads needed to be replaced. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
09/28/2002256972
 1998 buick lesabre experiencing repeat problems with brake equipment.*mr the rear brake cylinder failed and the brakes started to leak brake fluid onto the rear brakes. the dealer replaced the rear brake cylinder. six months later the rear brake cylinder failed again, which required the rear brake cylinder to be replaced again. *jb
04/04/2004102000206/03/2003
 1998 buick lasabre...rear wheel cylinders leaking on drivers side...caused wheel to lock up completely on two different occassions...please contact me with more information. *ak
07/29/20002
 The rear wheel on the drivers side locked up causing the car to veer suddently to the left on 2 occasions causing loss of control, on the second occasion the rear drivers side rim bent locking it against the wheel bracket, prior to the incident the garage replaced the brake cylinders of the rear wheel brake because of leakage. nlm
 Rear wheel cylinders are leaking . dealer has been notified. please provide futher details. *ak
05/10/1999303/20/1998
 Brake loss on several occasions causing loss of control and property damage on one incident due to leaking seal in the rear brake wheel cylinder, after repair vehicle accident occured due to brake loss. mjs
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
 Brake lines on anti-lock braking system rotted inside out. owner stepped on brakes and vehicle continued forward almost hitting pedestrians. owner indicated that vehicle has not been exposed to salt. please describe details. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
07/29/20002
 While driving about 55 mph rear wheels on the driver's side locked up for no apparent reason. vehicle veered off the road and back on. everything seemed to be okay. about a half an hour later, this happened again. vehicle was towed to a dealership. dealer was not able to find out what caused this problem. also, master cylinders were changed on both rear brakes on june 3, 2000. owner not sure if this could have caused the wheel to lock up. *ak when the vehicle jerked sliding to the left, the wheel rim of driver side became bent locking it against the wheel bracket. *yh
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
11/17/1998105/19/1998
 While driving at 50 mph, driver heard a very loud noise coming from the left rear side . when vehicle was checked by dealership, the left wheel rear bearing had gone bad. the wheel bearing was replaced by dealership.*ak consumer stated a booster assembly was needed.*jb