Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/06/2005 | 63878 | 2 | |
| Dt: the consumer's wife was driving on the street and the rear ball joints broke in half. the vehicle was placed on a roll back and taken to the dealer. this happened on september 6, 2005. the dealer replaced the ball joint on the rear left back. there was no fore-warning and no noise before this happened. also the power steering bolts broke on two separate occasions, causing the power steering to drop off the engine block and fall down onto the frame making it almost impossible to steer the vehicle. *ak (11/10/05) the power steering bolts broke on two occasions allowing the pump to fall down on the frame. the shaft of the ball joint snapped allowing the left rear wheel to shift rearward. the lower control arm dropped down allowing the free end to lock the wheel. *sc | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| While driving steering pump disengaged from engine, causing loss of vehicle control. please give any further details. *ak | |||
| 1 | 06/06/1998 | ||
| Rear right power steering pump shaf seal leaked. yh | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/05/2003 | 35392 | 1 | |
| The consumer read an article which indicated that gm recall certain cars with power steering defects. *la the consumer's vehicle experienced similar power steering problems which required repair. the vehicle was out of warranty although the vehicle only had 35392 miles. *nm | |||
| 95000 | 1 | ||
| Vehicle made a grinding noise when in motion. the vehicles vacuum hose, power steering pressure and intake manifold failed. *nm | |||
| 12/15/2002 | 1 | ||
| My car, a '98 lesabre, has a power assisted steering that is driven by a belt. the idler pulley disintegrated, the belt came off, and i had little steering. a person with less upper body strength would have lost control. i believe many unexplained accidents may be caused by this situation. investigating officers would assume the belt was lost during the crash when the loss was actually the cause of the crash. a vehiclke that has a serpentine belt also loses power to the brakes. | |||
| 11/09/2002 | 32000 | 1 | 11/01/1997 |
| The vehicle had no power steering when driving at low speeds, consumer stated problem only happened when the vehicle was warm. ts *jb | |||
| 05/11/2001 | |||
| While traveling between 25 and 30 mph consumer suddenly lost control of steering and braking systems. vehicle crashed into a tree which stopped the vehicle. dealership has examined vehicle, and repaired unknown component in vehicle which caused this to happen. please provide any additional information/attachments.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/10/2003 | 1 | 06/15/1998 | |
| Steering related problems involving major part replacement. i already contacted an nhtsa rep about a different issue, the ubiquitous upper intake manifold problem which we have spent thousands on. and i discussed problems with stalling too. after that, i searched the internet; i see that the manifold problem is more prevalent than i suspected. i also stumbled onto discussions of stalling, steering, and engine fire problems. when i called gm 2 years ago about the upper intake manifold, they denied the problem existed even though my dealer and other shops told me everybody knew about it. i called gm again a few weeks ago after having more gasket problems and although they finally admitted to the manifold and gasket problems, they could not help me with my expenses, they were unable to locate my previous complaint, and the rep was obsessed with having me say that i was satisfied with my call to him. i tried telling him that i was unsatisfied with gm but satisfied with him as a person, but he kept talking to me until i agreed that i was mostly satisfied with my call. i wonder if manufacturers have different obligations in recording and reporting their complaints to authorities depending on whether customers are satisfied or not. *cb | |||
| STEERING - RACK AND PINION | |||
| 04/13/2000 | 1 | ||
| The rack and pinion assembly failed making it hard to make a left turn. nlm | |||
| 01/29/1998 | |||
| Owner was hearing a rattling noise about 3-4 months ago coming from vehicle. the noise was heard mostly on short sharp bumps. while having the oil changed the problem was found to be with the rack and pinion steering. rack and pinion steering was loose and could have fallen off. the entire unit was replaced by the dealership under warranty. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 08/03/1998 | 1 | ||
| Cracked steering wheel, and left front strut failure. dealer notified, and made repairs under warranty. *ak | |||
| 12/01/1999 | 01/01/1998 | ||
| When turning the steering wheel the wheel appears to click or knock. this begam shortly after i had the vehicle in to have the transmission repaired as it was shuddering after stopping and starting. i contacted the service people at the boise larry miller buick place, where i had transmission fixed. i was told it was not serious and they would check it when i brought it in for service. but it concerns me, and i need to know if it is serious. *ak | |||
| 1 | 03/20/1998 | ||
| Steering wheel off center resulting in consumer breaking off driverside rear view mirror while backing out of garage due to misalignment problems. mjs | |||