Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 99V301000 | GENERAL MOTORS CORP. | from 09/01/1999 to 10/25/1999 | V (Vehicle) | 1284 | 11/16/1999 | MFR | GENERAL MOTORS CORP. | 10/29/1999 | 10/29/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the inner tie rod nuts are loose and can result in separation of a tie rod. | |||||||||||||||
| Consequence Summary | Separation of a tie rod can cause unexpected steering input increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will check and adjust the vehicle toe-in and tighten the inner tie rod nuts to the specified torque. | |||||||||||||||
| Notes | Owner notification began november 16, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 010235009A | 08/01/2003 | 0010235009 | 10004353 | Steering column to instrument panel fastener removal. *tt | 12/03/2003 |
| 290900 | 09/29/2000 | 617677 | Subject regarding vehicles exhibiting steering shutter, power steering shutter in parking lot maneuvers. *tt | 03/22/2001 | |
| 990232007 | 09/01/1999 | 733208 | 608376 | This bulletin addresses concerns of steering vibration / shudder / moan during parking maneuvers on dry pavement. *tt | 11/24/1999 |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/24/2012 | 125000 | ||
| Tl* the contact owns a 2000 buick lesabre. the contact stated that while driving 35 mph, the rack and pinion bracket detached from the frame and the contact lost control of the vehicle. the vehicle was taken for diagnosis where the contact was advised of the rack and pinion failure. the vehicle was not repaired. the failure and the current mileages were 125,000. | |||
| 08/24/2012 | 125000 | ||
| Tl- the contact owns a 2000 buick lesabre. the contact stated that while driving 35 mph, the rack and pinion bracket detached from the frame and the contact lost control of the vehicle. the vehicle was taken for diagnosis where the contact was advised of the rack and pinion failure. the vehicle was not repaired. the failure and the current mileages were 125,000. kmj | |||
| 08/24/2012 | 125000 | ||
| Tl- the contact owns a 2000 buick lesabre. the contact stated while driving 35 mph the rack and pinion bracket broke from the frame and the contact lost control of the vehicle. the vehicle had been diagnosed. the failure and current mileages were 125,000. dt | |||
| 11/29/2001 | 12000 | ||
| Steering vibration, shudder when turning | |||
| 01/07/2008 | 1 | 10/09/2007 | |
| Steering makes a loud clunking noise that can be felt in the steering wheel while turning the steering wheel during parking. this problem occurs frequently. *tr | |||
| 02/01/2005 | 50000 | 5 | 03/01/2000 |
| The cruise control in the consumer's 2000 buick lesabre failed at 50000 miles. *nm there was a stability system problem due to a corroded sensor which was caused by the inability of the insulating material protecting the sensor. a new left front bearing hub was replaced due to corrosion in the plug. the steering wheel sensor on the lower steering column had to be replaced. the vehicle would abruptly come to a stop three times in 75 feet just as if the brakes were applied but the driver had no control of the situation. the consumer requested reimbursement for the parts that had been updated and the labor. *sc | |||
| 10/15/2003 | 1 | 10/24/2002 | |
| Steering assembly failed a year after it was repaired. *ph (nar) the consumer had to hold the steering wheel 20 degrees to the left in order to keep the vehicle in it's lane. the vehicle was taken to the dealer who determined that the steering assemble broke. *nm | |||
| 02/01/2002 | 16000 | 2 | 03/01/2001 |
| Vehicle's right fender inside fiber splash protector shield had been cut away. also there was a problem with the steering, the power steering pump and steering assembly had to be replaced. *mr *cb *jb | |||
| 07/25/2000 | 3 | 05/25/2000 | |
| The steering wheel emits a whining noise when turning left or right at low speeds, the dealer replaced the power steering hose but that did not correct the problem. nlm | |||
| 3 | |||
| Consumer is concerned about a growling shudder when making low speed turns. dealer worked on the car two or three times replacing power steering hose each time. | |||
| 07/25/2000 | 3 | 05/25/2000 | |
| The steering wheel emits a whining noise when turning left or right at low speeds, the dealer replaced the power steering hose but that did not correct the problem. nlm | |||
| 3 | |||
| Consumer is concerned about a growling shudder when making low speed turns. dealer worked on the car two or three times replacing power steering hose each time. | |||
| Vehicle makes noise when turning steering wheel. dealer is aware of this problem. stated on invoice factory is currently looking for a correction for steering making noise when turning.*ak | |||
| 2 | 06/01/2000 | ||
| Steering is uncontrolled and causes the vehicle to float from right to left, dealer replaced the rack and pinion which improved the problem a little bit, however the problem still persists, possibly a suspension or steering problem. *slc | |||
| 06/30/2000 | 1 | 06/30/2000 | |
| On highway at speed of 70 mph the steering fails and the vehicle floats from right to left. the steering becomes so uncontrolable that passing other vehicles safely was difficult. the consumer believes all of the 2000 models of this vehicle could have steering problem. *yh | |||
| 1 | |||
| Upon delivery of the vehicle it has continually experienced grinding sounds from the steering mechanism. *mjs | |||
| 1 | |||
| Loss of steering control ability resulting in accident,during impact no deployment of both driver and passenger airbags. yh | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 01/17/2001 | |||
| When making a turn while driving a grinding sound would occur. dealer notified, and infomred connsumer that problem was due to power steering pump hoses. feel free to provide any further information.*ak | |||
| 08/01/1999 | 1 | 07/02/1999 | |
| Fuel tank and sending lines need to be replaced due to o-rings improperly fitted on fuel pump. in july 2000, vehicle was making a knocking noise when turning or going over a bump. front/rear transmission mounts were defective components. dealership put a sealer on this, but it failed to correct defect. *ak the dealer had replaced motor, transmission mounts, power steering lines, gasket to catalytic convertor and switch for heated seat. *yh | |||
| 08/02/1999 | |||
| When making a rght or left turn extreme vibration occurs in front end of vehicle. dealer replaced power steering hose which did not correct the problem. *ak *ml | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 06/20/2000 | 974 | 16 | 05/17/2000 |
| 2000 buick lesabre ltd approximately.(1)month after purchase vehicle stalled in traffic while coming to a stop or at low speeds dealer replaced idle air control,replaced fuel pump relay;manufacturer case#4032757. 10/23/01replaced water pump;uses oil;frontend vibrates ai 65mph date reported 10/23/01 dealer dealer balanced tires front end still vibrates to date of this report.i purchased all new tires but still have same problem with front end vibration , coolant at intakemannorfold.replaced gasket,(3)wheel alignments,passenger window inop replaced windwo regulator,water pump replaced again; at 35684mileage dealer states that while changing my oil he found left and right tire rods having excessive play tire rods replaced after i notifide manufacture file#f-244217003. *ak | |||
| 06/12/2003 | 1 | ||
| Power steering vibration, hard to turn vehicle either right or left, clunky noise. dealer notified, and urged consumer to obtain the technical service bulletins on this problem. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/01/1999 | |||
| Wind and road noise so loud it is hard to hear passengers or radio. dealer has tried to fix 6 times. says buick is aware of the problem. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/01/2002 | 43000 | 1 | 02/20/2000 |
| Power steering leak, dealer replaced unit, but i had to pay a $100 co-pay under the extended warranty plan. | |||
| 04/01/2001 | |||
| Power steering problem - when you turn the steering wheel, there is an unusual noise and you can feel a viberation while parked and while moving. i took this car to the dealer i purched the car from on sept. 14, 2001. mr. jay wakefield ,general manager and mr. tom berry, service manager acknowledged my problem. however, both said the manufacturer was aware of the problem because it has happened to other cars. so far they have not found the solution. they also said i would have to live with the problem until the mfg. notifies them what to do. i do not feel safe driving the car in this condition. the tires have been an on going problem since i purchased this car. wakefield buick did put two new tires on several weeks after i purchased. the tires causes the car to viberate when you get up to 60 mph and up. i mentioned this problem to jay wakefield but he was not symphetic with my tire problem. i will have to put new tires on at my expense. i know several people that has bought buick lesabres and they had the same problem i am having. after purchasing a diffrent brand of tire the problem went away. *ak (tiresize: p215/70r15) | |||
| 11/26/1999 | 1 | 08/01/1999 | |
| At the first filling of gas tank, fuel came out of bad gasket and spilled fuel causing wicked bad fuel smell through out interior of car. heater has never operated properly. the only way that you can be comfortable in cold weather is to operate manually. the alternator has always had a very noticeable and annoying hum at slow speeds. the alternator has been replaced twice, with no improvements in the noises. power assist failed and as a result i lost all braking and a strong odor developed inside the car. this is ok now and along with the gas tank is the only things that have been repaired. | |||
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||
| 06/20/2000 | 974 | 16 | 05/17/2000 |
| 2000 buick lesabre ltd approximately.(1)month after purchase vehicle stalled in traffic while coming to a stop or at low speeds dealer replaced idle air control,replaced fuel pump relay;manufacturer case#4032757. 10/23/01replaced water pump;uses oil;frontend vibrates ai 65mph date reported 10/23/01 dealer dealer balanced tires front end still vibrates to date of this report.i purchased all new tires but still have same problem with front end vibration , coolant at intakemannorfold.replaced gasket,(3)wheel alignments,passenger window inop replaced windwo regulator,water pump replaced again; at 35684mileage dealer states that while changing my oil he found left and right tire rods having excessive play tire rods replaced after i notifide manufacture file#f-244217003. *ak | |||
| 07/15/2002 | 43561 | 3 | 08/20/2000 |
| Numerous problems with front end. tie rods and connecting rods replaced. no accident involved. *ak | |||
| 1 | 07/01/1999 | ||
| Tie rod replaced. *slc | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/15/2006 | 56000 | 3 | 07/19/2000 |
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the two rear windows were inoperative because the regulator failed. the failure has occurred on two occasions. the dealer confirmed the regulator failure. the vehicle was repaired at the contact's expense. in addition, the wheel bearings and tie rods failed and were replaced. the failure mileage was 56,000 and current mileage was 70,000. updated 07/01/09 *bf updated 07/06/09. *jb | |||
| 08/15/2005 | 52000 | 1 | 09/28/2000 |
| Dt: the contact stated the steering wheel was making a roaring sound when making a turn. this happened at low speeds. the vehicle was taken to a certified dealership for inspection. the dealership determined the tie-rod needed to be replaced. *ak | |||
| 09/13/2005 | 48528 | 2 | |
| Consumer is concerned with the intake manifold gasket has been replaced on two occasions. *ts when doing intake manifold gasket repair for the second time the technician noticed that the right front (and maybe the left) outer tie rod end was loose and needed to be replaced. the tie rod was first replaced when the vehicle only had 18959 miles on it. *nm | |||
| 09/07/2004 | 32474 | 4 | |
| Consumer stated tie rod ends wor eout prematurely. the part had been replaced three times, however problem recurred. *ak | |||
| 08/27/2004 | 2 | ||
| While making a right turn stability system light appeared on the dashboard an remained on. consumer drove the vehicle to dealer for inspection, and mechanic determined that the front passenger's side tie rod needed to be replaced. *ak | |||
| 12/16/2003 | 3800 | 1 | 11/03/2003 |
| While driving , the consumer heard a knocking noise coming from the rear of the vehicle. the consumer took the vehicle to the dealer for analysis. the mechanic noticed that both tie rods were rusted and needed to be replaced. *jb tie rods on vehicle were very loose and completely worn out. vehicle was taken to dealer and tie rods were replaced.*mr | |||
| 05/11/2001 | 3 | 08/23/2000 | |
| Tires,rotors, tie rods, power windows malfunctioned. *ak | |||
| 07/15/2002 | 43561 | 3 | 08/20/2000 |
| Numerous problems with front end. tie rods and connecting rods replaced. no accident involved. *ak | |||
| 06/06/2003 | 37500 | 2 | |
| While traveling on the highway and without prior warning, the left wheel on the driver's side fell off. *ak the tie rods had completely worn out. the front end sounded like it was going to fall. (had already been repaired) gm refused to do anything. *scc *jb | |||
| 03/07/2003 | 34000 | 1 | 12/23/2000 |
| Loud knock noise when turning steering wheel in sharp turn in either direction. dealer reposition cradle bolts with no help. found later after factory warranty was out the outer tie rod ends needed to be replaced and were of a different design. this part should not wear this quickly and could cause failure of the steering system. *jb | |||
| 08/28/2002 | 43792 | 1 | 07/19/1999 |
| The dealership replaced the left front tie rod replaced. *ph *ts | |||
| 04/30/2002 | 1 | ||
| Consumer states while traveling at 60 mph coming to a stop. consumer heard a noise like metal against metal when braking. took to dealer and they stated that the vehicle needed a tie rod end, brake shoes, and rotors. please provide any further information.*jb | |||
| 1 | 07/05/2000 | ||
| When turning steering wheel left or right, the steering wheel vibrates intermittently. vehicle was serviced. technician noticed that rack and pinion needed to be replaced. *ak consumer states the failed part was part of recall, consumer is concerned that this part may lock up and cause a wreck. *jb | |||
| STEERING - RACK AND PINION | |||
| 1 | 11/12/2000 | ||
| When turning left at low speeds steering wheel was very hard to turn. dealer stated rack and pinion needed to be replaced. *ak | |||
| 1 | 07/05/2000 | ||
| When turning steering wheel left or right, the steering wheel vibrates intermittently. vehicle was serviced. technician noticed that rack and pinion needed to be replaced. *ak consumer states the failed part was part of recall, consumer is concerned that this part may lock up and cause a wreck. *jb | |||
| 1 | |||
| The rack and pinion was leaking at the end seals. nlm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 06/20/2000 | 974 | 16 | 05/17/2000 |
| 2000 buick lesabre ltd approximately.(1)month after purchase vehicle stalled in traffic while coming to a stop or at low speeds dealer replaced idle air control,replaced fuel pump relay;manufacturer case#4032757. 10/23/01replaced water pump;uses oil;frontend vibrates ai 65mph date reported 10/23/01 dealer dealer balanced tires front end still vibrates to date of this report.i purchased all new tires but still have same problem with front end vibration , coolant at intakemannorfold.replaced gasket,(3)wheel alignments,passenger window inop replaced windwo regulator,water pump replaced again; at 35684mileage dealer states that while changing my oil he found left and right tire rods having excessive play tire rods replaced after i notifide manufacture file#f-244217003. *ak | |||
| While traveling dashboard/ air conditioning and radio overheated. also, steering wheel failed to work properly. please provide further information.*ak | |||