Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 010137010 | 05/01/2001 | 622891 | Some customers may comment on reduced hvac performance. when the hvac control is set on hi, the amount of air flow, heat and / or windshield clearing may be reduced. *tt | 10/24/2001 | |
| 271000 | 10/27/2000 | 617474 | Subject regarding debris found in the hvac fan system. *tt | 03/15/2001 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 241000 | 10/24/2000 | 617235 | Concerns regarding foreign material in the heater blower motor. *tt | 03/14/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 3483 | 10017398 | Power window inoperative, noisy or glass drops. *tt | 11/07/2005 | ||
| 9908110008 | 09/01/1999 | 608391 | Concerns with the door glass binding in the run channel. *tt | 11/26/1999 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 020864003 | 02/01/2002 | 631227 | Some customers may comment that the outside rearview mirrors do not return to the memory recall position when the remote keyless entry door unlock button is used. *slc | 05/21/2002 | |
| VISIBILITY - WINDSHIELD | |||||
| 271000 | 10/27/2000 | 617472 | Subject regarding windshield noise. *tt | 03/15/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/24/2008 | 100000 | ||
| Tl* the contact owns a 2000 buick lesabre. the contact stated that when driving approximately 15 mph and using the headlights, the headlights would not operate unless the contact held down the lever constantly. after releasing the lever, all of the lights would go out on an intermittent basis. the vehicle had not been inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. the vin was unavailable. | |||
| 02/24/2008 | 100000 | ||
| Tl-the contact owns a 2000 buick lesabre. the contact stated that when driving approximately 15 mph and using the headlights, the headlights would not operate unless the contact held down the lever constantly. after releasing the lever, all of the lights would go out on an intermittent basis. the vehicle had not been inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. the vin was unavailable. kmj | |||
| 02/24/2008 | 100000 | ||
| Tl-the contact owns a 2000 buick lesabre. the contact stated that when driving approximately 15 mph and using his headlights they would not operate unless he holds the lever down. after releasing the lever all the lights would go out on an intermittent basis. the vehicle had not been inspected by a dealer nor had it been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. the vin was unavailable. tb | |||
| 12/09/2009 | |||
| Tl* the driver owns a 2000 buick lesabre. the contact stated that all four windows dropped down into their door panels. the vehicle was taken to an independent repair shop and the windows were repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unavailable. | |||
| 12/09/2009 | |||
| Tl-the driver owns a 2000 buick lesabre. the contact stated that all four windows dropped down into their door panels. the vehicle was taken to an independent repair shop and the windows were repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unavailable. sm. | |||
| 10/01/2010 | 28000 | ||
| Tl* the contact owns a 2000 buick lesabre. the contact stated that the passenger window was opened but would not close. the vehicle was taken to an independent mechanic where the contact was informed that a plastic mechanism for the window fractured and caused the failure. the vehicle was repaired. the contact also stated that the failure occurred once prior on the front driver side window. the failure mileage was 28,000 and the current mileage was unknown. | |||
| 10/01/2010 | 28000 | ||
| Tl-the contact owns a 2000 buick lesabre. while parked the contact rolled down the front passenger side window. the window would not roll back up when the contact attempted to do so. the vehicle was taken to an independent mechanic where the contact was told a plastic mechanism for the window broke. the vehicle was repaired. the contact also stated the failure occurred once prior on the front driver's side window. the failure mileage was 28,000 and the current mileage was unknown. sm. | |||
| 09/28/2010 | 68430 | ||
| Three of the power window regulators have failed on my 2000 buick lesabre limited. the windows may all of a sudden just drop down and the electric motor will not close them although you can hear the motors running. i've read this is an extremely common problem and a equipment defect on buick cars with power windows which has not been corrected. i have replaced one window regulator and the others i have just blocked the windows closed. this could be a very dangerous situation if one of the winows was to suddenly jsut drop down while drive in a heavy rain or over bad weather which could cause a distraction and accident. | |||
| 12/15/2009 | 118725 | 1 | |
| I went to roll down my rear driver window on my 2000 buick lasabre and now it want go back up, i took it to the dealer they said it will cost me about 600.00 to get it fixed. i just brought the car only had it for a week and now this happens, so i had to cover my window with plastic. *tr | |||
| 09/01/2008 | 87500 | 1 | |
| Window regulator failure. rear passenger side window just randomly fell down one day while i was driving. i almost never used that window. mechanic says i need to replace the window regulator/motor assembly. this is a very common problem due to defective design of the window regulator. *tr | |||
| 02/14/2009 | 64000 | 1 | |
| Own a 2000 buick lesabre. rear drivers side window regulator failed. dealership indicates that this is common problem, approx. 400-500 to replace. internet search shows many many complaints (buick lesabre window search on google brings up 331,000 websites that feature predominately window problems related to regulator failure). nhtsa needs to force a recall. *tr | |||
| 06/18/2007 | 80000 | 1 | |
| 2000 buick lasbre rear windows break requiring repeated repairs. evident from collected post on internet. cost to repair in thousands even though part cost $75. *tr | |||
| 08/15/2008 | 71000 | 1 | |
| I have a 2000 buick lesabre with 71,000 miles. the drivers side rear window was partially down and i attempted to roll it up when a loud pop sounded from the door and the window started to slowly creep further open. the plastic tab that holds the cable in place broke. the gm dealer wanted over $400 for the regulator, minus installation. i found a replacement for $125 and installed it myself. after looking at the regulator, i know the other three window regulators will also break. it is time for gm to admit they have a problem and fix these defective window regulators. *tr | |||
| 10/31/2008 | 60000 | 1 | |
| Buick lesabre 2000 window regulator failure on the rear driverside passenger window. car has 60,000 miles on it. driving car and went to put up rear window and it made a strange grinding noise. window would not roll up. luckily the failure did not occur at high speed or adverse weather conditions. upon research of problem it is apparent that this model vehicle has constant failures due to poorly made plastic parts. consumers have reported multiple failures, some during inclement weather. nhtsa and gm refuse to do anything about the issue. buick refused to even acknowledge the issue. a search on google for 2000 lesabre window comes up with over 97,000 results, most of them coming from automotive forums with people having repeated issues with this feature. the dealerships charge customers $300 to $500 each time a failure occurs. this issue needs to be addressed through a recall. living in colorado if my window fails during a blizzard or adverse weather event it could cause an accident or worse death. *tr | |||
| 04/02/2006 | 36000 | ||
| Tl*the contact owns a 2000 buick lesabre. while driving at an unknown speed, the front passenger side window fell down into the door. the vehicle was taken to the dealer and they stated that the window regulator failed and needed to be replaced. the current mileage was 43,000 and failure mileage was 36,000. | |||
| 09/14/2008 | 90000 | 1 | |
| Rear power window failure while driving. rear window mechanism made load popping sound and window fell into door. dealer advises is a common occurrence with this model but will not be covered by buick $400 plus repair. based on research this seems top be a known defect that the manufacturer refuses to address. *tr | |||
| 10/02/2008 | 84000 | 1 | |
| Driver and passenger front windows will not come up after being lowered. they are binding in channels and the regulator is making a grinding noise. have to be raised by hand to close window. *tr | |||
| 08/13/2008 | 34500 | ||
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the rear passenger side window falls down and remains in the door. the dealer stated that the regulator was faulty. the window has not been repaired. the contact is dissatisfied with gm. the current mileage was 34,700 and failure mileage was 34,500. | |||
| 09/18/2008 | 28000 | ||
| Tl*the contact owns a 2000 buick lesabre. the front passenger side window was down and would not go back up. two years prior to the failure, both of the rear window regulators were replaced. the vehicle was taken to the dealer and they stated that the window regulators needed to be replaced. the current mileage was 56,000 and failure mileage was 28,000. | |||
| 09/04/2008 | 115000 | ||
| Tl*the contact owns a 2000 buick lesabre. while driving approximately 40 mph, the contact heard a loud noise and the driver's side rear window unexpectedly released in the downward position. the window mechanism was inoperative. the vehicle has not been repaired. the vin was unknown. the failure mileage was 115,000 and current mileage was 115,020. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 07/25/2007 | 93000 | 1 | |
| July 2007 my rear window stopped working. i opened the door panel and one of the parts was completely off and broken in half. 3 months later, the same thing happened to my front passenger window. then 1 week ago, my rear passenger window did the same exact thing. i've owned a buick lesabre before and it was over 10 years old before the motor went out on only one window. i've spoken with other owners of the same make and model and the same thing happened to their windows. i'd understand if it were one window, but three windows and the same exact problem isn't right. is there something you can do to fix it? *tr | |||
| 11/26/1999 | 1 | 08/01/1999 | |
| At the first filling of gas tank, fuel came out of bad gasket and spilled fuel causing wicked bad fuel smell through out interior of car. heater has never operated properly. the only way that you can be comfortable in cold weather is to operate manually. the alternator has always had a very noticeable and annoying hum at slow speeds. the alternator has been replaced twice, with no improvements in the noises. power assist failed and as a result i lost all braking and a strong odor developed inside the car. this is ok now and along with the gas tank is the only things that have been repaired. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 09/01/2004 | 34000 | 21 | 07/01/2003 |
| While driving dash lights illuminated intermittently. the air bag light illuminated more than any other light. also, the driver's side back of seat laid automatically on its own. this incident happened while the consumer was driving. upon having a full tank of gas, the meter would read empty. the vehicle was taken to the dealer. the consumer was told that there was an electrical problem. *ak there was a noise in the dash, the fuel gauge would jump to empty, the speedometer would go to zero, the headlight would go dim when the weather was rainy, there was a rumble in the left front end, a shimmy when the brakes were applied and when raining, the dash light would go from bright to dim the air bag light was intermittent, the radio would cut out, the driver's seat was inoperative, the transmission would slip into overdrive on slight acceleration, the automatic doors were inoperative, the cruise control was inoperative, there were intermittent loss of heat would start blowing cold air, the oil pressure light would come on while the fuel gauge mileage would not stay on, the electrical remote was inoperative, and there was a leak in the engine. *sc | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 01/03/2008 | 1 | ||
| Right rear window no longer operates. dealer says that the window regulator has failed. this is the 3rd regulator to fail. research also indicates that this is a common problem with this car. *tr | |||
| 10/01/2004 | 57000 | 1 | 09/01/1999 |
| The two front windows and the rear passenger window just dropped. while driving, the consumer hit a bump and the windows dropped down. please provide any further information. *jb *tc | |||
| 05/06/2003 | 1 | ||
| The front window failed to roll up. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 02/01/2007 | 90000 | 1 | |
| Pressed power window switch to lower window and glass fell into door cavity. switch became inactive. glass would not move. *tr | |||
| 01/08/2013 | 84000 | 1 | |
| The driver's side window was stuck and would not come back up, it was fixed and two years later broke again, and the rear window on the driver's side did the same thing. this happened in the middle of winter, in the midwest, with temperatures in the teens. we had to duct-tape the window closed to be able to drive the car in freezing temperatures. i cannot believe the same car has had 3 issues in 2 years with the window mechanisms! something is terribly wrong, and it has cost over $600 to fix the car! the repairs do not last. apparently the manufacturer uses cheap plastic parts which break. are we never supposed to use an atm or a drive-through? it is very dangerous not to have windows go back up, especially in rain, snow, and freezing temperatures. *tr | |||
| 12/10/2003 | 43000 | 1 | |
| The dash board buckled. passenger window regulator broke drivers window regulator broke rear passenger window regulator broke rear drivers side window regulator broke passenger window regulator broke-again light button stuck on. *tr | |||
| 09/11/2006 | 4 | ||
| We have had to replace all four power window motors. the first one, we made the mistake of taking it to a dealer and it cost around $400-$500. the others we ordered the part and replaced it ourselves which cost around $100-$150 depending on the window. now, the one we replaced two years ago is broke again. this needs to be recalled. if a child just happened to be in the car on the side the window broke on, there could be serious injury. gm needs to recall this unless they want a lawsuit on their hands! *tr | |||
| 04/12/2005 | 75000 | 1 | |
| All four power windows have failed one by one. won't stay up. seats are being ruined by rain / snow. no security while driving or parked. *tr | |||
| 10/23/2009 | 37000 | 1 | |
| Why hasn't there been a recall on the way the power window regulators have to be replaced, there is a defect in the mold that allows the cable to slip. it is very costly 450.00 to repair and they go out often on all 4 windows, i experienced this today in a heavy rain storm, i went to the drive thru at the bank, could not get window up, had to drive in heavy stormy weather, this has to be a money maker for gm the part has defects. *tr | |||
| 10/14/2007 | 70000 | 1 | |
| Tl*the contact owns a 2000 buick lesabre. he stated that three of the power windows have failed and the fourth is also expected to malfunction. the driver side window failed to operate normally and a local mechanic stated that the motor needed to be replaced. the second failure occurred on the drivers side rear window; however, a mechanic stated that they installed a window clamp. the passenger side window has also failed and has not been repaired. the dealer has not been notified. the windows have not been replaced; however, a clamp was installed due to the repair cost. the failure mileage was 70,000 and the current mileage was 93,588. updated 10/21/09 *bf updated 10/20/09*jb | |||
| 06/13/2004 | 150000 | 1 | |
| 2000 buick lasabre window fail to work. i bought my car in 2004. within 6 months all 4 windows failed to work. i have been unable to repair them and i have to keep pulling them back up. i cannot drive my car in the rain because the windows slide back down as i drive. i have three children and i cannot afford the cost of repair. my repair shop said they see this with 2000 buicks all the time. is there going to be a recall? *tr | |||
| 02/15/2006 | 56000 | 3 | 07/19/2000 |
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the two rear windows were inoperative because the regulator failed. the failure has occurred on two occasions. the dealer confirmed the regulator failure. the vehicle was repaired at the contact's expense. in addition, the wheel bearings and tie rods failed and were replaced. the failure mileage was 56,000 and current mileage was 70,000. updated 07/01/09 *bf updated 07/06/09. *jb | |||
| 04/30/2007 | 48000 | ||
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the power windows began to fail in 2007. he is unable to roll the windows down or up. he took the vehicle to the dealer and they stated that the estimated cost for repair would be $2,960.96. the manufacturer stated that there were no recalls for the failure and advised the contact to call nhtsa to have a recall issued. the vehicle was out of warranty. the failure mileage was 48,000 and current mileage was 87,000. | |||
| 04/24/2008 | 65000 | 1 | |
| Failure of 3 windows on 2000 buick lesabre within 3 months. *tr | |||
| 03/07/2009 | 1 | ||
| My driver's side rear window refused to roll up after rolling down. upon examination by our mechanic, it was discovered that the window motor had ceased to function. the window itself had on another occasion failed but this time the motor needed replacing. *tr | |||
| 01/17/2008 | 125000 | 1 | |
| I own a 2000 buick lesabre and in the last 9 months three of the four windows have stopped working. the only window that hasn't failed yet is the driver's. *tr | |||
| 07/25/2008 | 20000 | 1 | |
| Rear window motors or mechanisms replaced 3 times a piece, front right 2 times, front left once, drivers side only one that works now. *tr | |||
| 08/13/2008 | 76000 | 1 | |
| A total of three power windows have failed on this vehicle, all by lowering the window, then failing to close. repair bill on first two was refunded by gmc, evidently because the mileage was less than 60,000. third window failed on 8/13/08, mileage 76,000. gmc declined request for assistance on this expense, $596.69, because of age of vehicle and mileage. from research on the internet, i understand the cause of these failures, mine and others, is a plastic pulley which breaks. the complete window regulator pkg. is then replaced by the dealer, since they don't or can't replace just one piece of the mechanism. i can understand how this defect could cause an accident, due to the shock factor, by a window dropping open suddenly by itself at highway speeds. *tr | |||
| 08/20/2008 | 45000 | 1 | |
| I have a 2000 buick lesabre with faulty power window motor. this will be the 2nd replacement for the passenger side window. based on other website chat rooms this is not uncommon for this vehicle. buick needs to recall the motor so that this can be fixed. my vehicle only has 42,000 miles on it and its in great condition however, as a safety issue the windows must be operational and function correctly. *tr | |||
| 08/20/2006 | 42000 | 1 | |
| I have a 2000 buick lesabre limited that has constant failures in the power window system. i have personally replaced all 4 mechanisms due to windows that either drop down unexpectedly or fail to roll up or down. i continue to suffer from the same problem even with the new mechanisms. this has caused among other things, water damage to the interior of the car as the window would not close. *tr | |||
| 07/23/2008 | 145328 | 1 | |
| Window regulators fail in the power window mechanism. it has occurred in all four windows over the past year and a half. i had the driver's window repaired, the other 3 are non-functional. one of them (rear driver-side) is stuck in a position that is 1/4 from closed. the dealer service department told me that was the best they could do (besides duct taping it closed!). the repair costs $450 - $500 per window, which is ridiculously out of my budget. *tr | |||
| 03/03/2008 | 48000 | 3 | 02/29/2000 |
| Tl*the contact owns a 2000 buick lesabre. while stopped, the rear driver side window fell offtrack and the contact had to manually pull the window up. on the second occasion, the rear passenger side window fell offtrack when she drove over a railroad track. on the most recent failure, the contact cracked the passenger side window to get some air and the window did not go up. the door panel had to be removed in order to get the window back up. the dealer stated that they were aware of the defect and there have been other complaints. they issued tsb number 3483 regarding the same defect. the manufacturer stated that they would investigate the issue, and later stated that due to the age of the vehicle, they would not offer any free repairs. the cost of the repair is $500 per window for three windows. the failure mileage was 48,000 and current mileage was 51,000. updated 09/17/08. *lj updated 09/25/08. *jb | |||
| 02/15/2007 | 60000 | 3 | |
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the windows drop down and will not roll back up. the dealer will not assist because they do not believe it is a safety issue. the current mileage was 70,000 and failure mileage was 60,000. updated 09/17/08.*lj the consumer stated 3 window regulators have been replaced. updated 09/25/08. *jb | |||
| 05/01/2008 | 85000 | 1 | |
| The back window of my 2000 buick lesabre stopped working ...couple weeks later the other back window stopped working. i then did research on the internet and many many individuals had the same problem. one month later the passenger window stopped working and a month after that the driver side stopped working. all of the faulty windows stopped working this year 2008. how can they all fail at the same time. to repair each window costs around $500 each or a total of $2000...10% of the original cost of the lesabre. from your web site federal motor vehicle safety standards set minimum performance requirements for those parts of the vehicle that most affect its safe operation (brakes, tires, lighting) or that protect drivers and passengers from death or serious injury in the event of a crash (air bags, safety belts, child restraints, energy absorbing steering columns, motorcycle helmets). now if one needs to escape from the auto, especially a child, do to failure of the door opening the windows have now created a safety problem. once again there have been many many individuals with this problem...many that have not submitted a complaint...even the auto technicians indicate this has accrued more then it should. finally, i believe the faulty power windows are a safety problem and buick should take responsibility for this faulty equipment. *tr | |||
| 05/25/2008 | 116000 | 1 | |
| Buick lesabre custom (2000). the driver's side rear window stopped working. mechanic said it is the window regulator. part cost about $250.00. assembly includes motor. found out that this is a common and widespread problem with that this car. the years 2000 to 2005 on these models all have the same type of assembly. found out a lot of others have the same problems at http://www.carsurvey.org/viewmorecomments_review_38504_2.html there are no doubt many others we haven't heard about that have the same problem. *tr | |||
| 04/22/2008 | 1 | ||
| All four of the power window regulators failed. the cable on all four parts became worn and broken. the windows did not function properly afterwards. new parts were purchased and installed, but the replacement parts are identical to the ones that failed. *tr | |||
| 04/19/2008 | 4 | 01/08/2000 | |
| Buick lesabre cars all have faulty window regulators and they break soon after the warranty is out and the cost to repair is out of site, after you replace one the next window breaks and then the next, buick needs to do a recall on these and fix everyone that breaks, the regulators are cheap made. *tr | |||
| 11/14/2007 | 118000 | 1 | 08/01/2003 |
| Continuing failure of power windows regulators in 2000 buick lesabres. i have replaced four regulators since purchasing a 2000 buick lesabre in 2003. the design of the parts is faulty and they can fail at any time. when a window suddenly drops down in traffic, the resulting distraction is a safety issue. this is shoddy design and irresponsible manufacture and design. *tr | |||
| 03/30/2008 | 55000 | 1 | 01/01/2008 |
| Without warning the back passenger window on 2000 buick lesabre has stuck about 4 open. after researching on-line there are numerous postings of the same problem detailing the plastic part that moves the window fails and a stamped 'void' at the breaking point of the plastic. these postings list multiple failures in the same car and differing ages of the parts including during warranty and after. i expect to pay $400 for the replacement of the defective part. please research. *tr | |||
| 03/23/2008 | 85488 | 2 | |
| The power window on the rear passenger door popped and quit working. this is the second window that has failed and the car has 85,000 miles. the first failure happened under warranty. i use the rear windows very rarely because i am single and my child has his own car. there are just two of us and i use the window for ventilation once in a while. a third window is giving me problems with occasionally working or not so i am sure it will be the next to go. i have read extensive problems listed on the internet with this very some issue. buick should not depend on plastic and a part with a poor history - they are above that! *tr | |||
| 03/01/2008 | 308 | 3 | 07/29/2000 |
| Rear passenger window regulator failure. replaced 2 times. now failed again. unable to control window. won't roll up. *tr | |||
| 01/02/2005 | 60000 | 4 | |
| Bought a 2000 buick lesabre as a student vehicle. within two months the driver side window mechanism failed. fixed the driver's side window mechanism at a cost of about $500. subsequently all three other windows failed. *tr | |||
| 10/01/2000 | 98565 | 2 | 10/01/1999 |
| Tl*the contact owns a 2000 buick lesabre. in october of 2005, the front driver side window dropped and would not roll back up. the contact took the vehicle to the dealer and was informed that a plastic cuplin failed. the vehicle was repaired by her son. the contact wrote a complaint letter to the manufacturer and never received a response. in august of 2007, the windows began to make a grinding sound when they were opened or close. the failure occurred with all four windows, but was worse with the two rear windows. she called gm and was informed that they would investigate the failure, but they never called her back. months later, gm called and stated that nothing could be done. the failure mileage was 98,565 and current mileage was 147,000. | |||
| 05/04/2004 | 22000 | 1 | 08/12/2000 |
| 2000 buick lesabre custom purchased new with less than 28,000 miles both front windows (electric) will not operate. i have read hundreds of comments on the internet regarding this problem. people driving down road & windows fall down. it is not safe to have windows that will not operate. cost to repair is $400 plus per window. buick should do a recall. *tr | |||
| 01/04/2008 | 95000 | 2 | 05/10/2006 |
| Power windows dropped into the door well. both a rear passenger and drivers window unexpectedly fell into the door well, and would not roll up. the rear window dropped in november, the driver's window in january 2008. its cold in michigan in january, i was unable to drive home. *tr | |||
| 12/30/2007 | 2 | 04/07/2003 | |
| Tl*the contact owns a 2000 buick lesabre. while driving at various speeds, the rear driver side window became off track, fell all the way down, and could not be raised. the contact took the vehicle to the dealer and paid for the repairs. almost three months later, the failure recurred to the rear passenger side window. the window is still not repaired, but she believes it is a manufacturer defect. the current mileage was 78,245 and the failure mileage was unknown. updated 4/16/08 *cn | |||
| 01/18/2008 | 4 | 05/26/2000 | |
| I own a 2000 buick lesabre and within the past year and a half i've had to replace 3 window regulators and 1 window motor. buick did pay for one regulator part (i paid for the labor) and is offering me $300 towards the others. i have spent out of my own pocket $1,186.24 to have the windows repaired. i'm finding out this is a common problem in buick lesabres. *tr | |||
| 11/14/2006 | 90000 | 4 | |
| Tl*the contact owns a 2000 buick lesabre. over the past year, all four vehicle windows would not roll back up because the mechanisms failed. the windows failed in the following order: rear driver side, rear passenger side, front passenger side, and most recently, the front driver side. the contact took the first window to the dealer to be repaired at her expense. she believed the regulators in the windows were causing the failures. the purchase date was unknown. the current mileage was 100,000 and failure mileage was approximately 90,000. updated 02-14-08. *kb updated 02/14/08 *tr | |||
| 01/12/2008 | 92000 | 2 | 11/15/2007 |
| Power window regulators failed in both rear windows within days of each other on a 2000 buick lesabre. in each instance the window glass dropped into the door and could not be raised. very distracting to the driver when this happens unexpectedly. apparently a very common problem with gm vehicles and very expensive to repair. *tr | |||
| 12/25/2007 | 81000 | 5 | 02/02/2000 |
| Power window regulators when they fail the windowsa slide down and will not stay up. *tr | |||
| 01/03/2008 | 1 | ||
| Right rear window no longer operates. dealer says that the window regulator has failed. this is the 3rd regulator to fail. research also indicates that this is a common problem with this car. *tr | |||
| 06/01/2005 | 4 | 08/01/1999 | |
| Tl*the contact owns a 2000 buick lesabre. the driver and passenger side front windows and passenger side rear window worked intermittently. the windows rolled down halfway and would not go back up. the dealer replaced the window regulators for the passenger side front and rear windows. the dealer was unable to duplicate the failure with the driver side window. the current mileage was 84,000 and the failure mileage was unknown. updated 01/29/08 *bf | |||
| 12/20/2007 | 1 | 10/28/2004 | |
| I bought a 200 lesabre in november of 2004. i rarely use the windows - maybe a few times up and down a week. doing the math, there have been a few hundred ups and downs for each window. during the last six months i have replaced all four window regulators/motors on this car. internet sites has clearly shown that there is a defect with buick's window regulators and they will not do anything about it. see http://groups.google.com/group/buick-lesabre-window-regulator/browse_frm/thread/2a1899cf89253771?hl=en#30bf330dab8abef9. i also purchased a 2002 lesabre in september of '06. this morning the second window on that car went as well. this is utterly ridiculous and criminal. these window regulators must be recalled and replaced.*cn | |||
| 12/12/2007 | 62000 | 7 | 02/26/2000 |
| For the 7th time one of my power windows fell down and would not go back up, allowing anyone access to the inside of my car. took it to the dealer again, and had to pay another $566.89 to have the window regulator fixed. *tr | |||
| 12/09/2007 | 72726 | 2 | 08/08/2006 |
| The left rear window mechanism failed while attempting to raise the window. this mechanism was replaced a year ago. *tr | |||
| 11/10/2007 | 3 | ||
| I drive a gm 2000 buick lasabre and have had 3 out of the 4 electric windows go down and not go back up again. i have only been able to afford to get 1 fixed so far because it is the entire actuator and motor system that needs to be replaced and it costs $500 for each window. please recall these windows and replace them with windows that work. *tr | |||
| 07/05/2007 | 23176 | 3 | 06/04/2007 |
| Tl*the contact owns a 2000 buick lesabre. the mechanisms that allow the windows to go up and down were replaced three times. the first two mechanisms were replaced on july 5, 2007 and the third on september 7, 2007. the mechanic who performed the replacements guaranteed the work for one year. the current and failure mileages were 23,176. the consumer stated buick only provided free oil changes for 1 year and never remedied the window defect. the dealer stated performed front brake repairs on vehicle. updated 12/12/07 *tr | |||
| 10/08/2007 | 45150 | 1 | 12/06/2006 |
| Tl*the contact owns a 2002 buick lesabre. while driving 45 mph, the contact heard a loud popping sound while attempting to roll up the power window. the window stopped approximately one third of the way up. the contact removed the regulator and noticed that it failed. gm informed him to take the regulator in for inspection. the contact obeyed and had to pay a $90 fee. a gm representative called him back and stated that his vehicle was too old and could not be repaired. the current mileage was 45,200 and failure mileage was 45,150. the consumer stated wanted to be reimbursed for the defective part. updated 10/25/07 *tr | |||
| 09/28/2007 | 3 | ||
| Window regulator on the rear driver window is broken. it keeps the window down. the regulators on the other windows are now starting to see a problem. the window not being able to be up or down causes major issues for driver safety during in inclement weather conditions. *jb | |||
| 07/13/2007 | 1 | ||
| Back window inoperable in 2000 buick lesabre . *tr | |||
| 10/05/2006 | 3 | ||
| 3 of the 4 windows in my buick lesabre (2000) stopped working.i have come to find out this is a normal problem and i believe buick should fix it. *tr | |||
| 05/07/2007 | 1 | ||
| Electric window defect in buick lesabre limited 2002 window also dropped with a loud thud while driving on a highway 55 mph. *jb | |||
| 09/17/2007 | 3 | 05/13/2003 | |
| 3 out of 4 car window motors have been replaced on my 2000 buick lesabre - the fourth window is going also as it doesn't work sometimes. it cost over $400.00 a window to replace them. 2 *jb | |||
| 08/01/2007 | 42000 | 2 | 12/20/2005 |
| Tl*the contact owns a 2000 buick lesabre. on august 1, 2007, the passenger side rear window failed. the window was half way down and would not roll up when the button was pressed. on september 10, 2007, the driver side rear window experienced the same failure. the contact was aware of the failures, repaired them, and stated that others were experiencing the same failures. the contact plans to call the manufacturer and send them the repair receipts. the current and failure mileages were 42,000. updated 12/12/07 *bf updated 12/12/07 *tr | |||
| 04/11/2004 | 40000 | 3 | 01/10/2001 |
| During 2004-2005 three electric window regulators failed. this 2000 buick le saber custom at that time had 38,000 to 45,000 miles ( currently 79,000). in may, 2007 the rear windshield fell apart. the dealers refused to offer any help so i paid approx 400 to 600 per incident for the regulators. there seems to be a distinct pattern with these units and i believe are defective when you look at the numbers here v,s. some other issues the mfg covers. *tr | |||
| 09/06/2007 | 48681 | 3 | 10/04/2004 |
| Tl*the contact owns a 2000 buick lesabre. the contact stated that three power windows have failed in the past year and have become stuck. the dealer stated that the failure was due to a weak plastic piece that was a part of the single unit window assembly. the passenger side front window is the only window that operates normally. she called the manufacturer, but they were unable to provide assistance. the current and failure mileages were 48,681. updated 01/11/08. *lj the consumer stated the rear window is now stuck opened and she was unable to close it. updated *jb | |||
| 08/14/2004 | 52000 | 4 | 08/14/2004 |
| All four of the window regulators in our 2000 buick lesabre limited have failed within the last 3 years. the cost is $400+ per window for repair. *tr | |||
| 08/19/2007 | 110000 | 2 | |
| Window operator failed. *tr | |||
| 06/01/2006 | 500000 | 2 | 01/01/2003 |
| The major problem with this 2000 lesabre car has been defective electric windows. two out of the four windows have failed and required dealer service costing about $400 per window. it is obvious that there is a manufacturing defect in the operating mechanism, as i have owned five previous buick's and never had a problem with the windows. buick should initiate a recall and admit that a defect exists and replace these windows, whether in warranty or not. *tr | |||
| 07/10/2007 | 80000 | 1 | 04/27/2007 |
| Windows fall down. regulator breaks at about $200 a piece. *jb | |||
| 07/14/2007 | 125000 | 1 | 07/14/2007 |
| Purchased a used buick lesabre limited 2000. found that the front right power window was failing. the window regulator doesn't work, and the window repeatedly falls down, must be pulled up with both hands. looked in http://www.carsurvey.org/viewcomments_review_52823.html, and found there were dozens of repeating window regulators failures reported in this model , buick lesabre limited 2000-2005. this was a consistent and persistent problem that cost about $400 per repair, and may be it was about time this be dealt with seriously by the nhtsa.*ak | |||
| 06/19/2007 | 2 | 09/18/2000 | |
| Replaced rear window regulator. now the front passenger has broken it which is made of plastic gears. 2000 buick le sabre custom. *ak | |||
| 11/17/2005 | 16261 | 3 | 01/15/2000 |
| Failure of power windows. *tr | |||
| 05/08/2007 | 28148 | 4 | 10/12/1999 |
| Tl*the contact owns a 2000 buick lesabre. the contact stated that the window regulators stopped working in february. the windows went down and would not come back up. she placed plastic over them. the regulators were replaced on may 8th by the dealer. the purchase date, # of cylinders, and engine size were unknown. the current mileage is 28,350 and failure mileage was 28,148. updated 02-01-08 *bf updated 02/01/08 *tr | |||
| 05/20/2007 | 56009 | 3 | 04/25/2004 |
| The window regulators on my 2000 buick lesabre failed today. now my window will not go up or down and is down all the way. normally for child safety it is still partially up. even though i keep my back windows locked causing them to be used infrequently it failed. today is the second time in the last year+ the same regulator has failed. buick needs to stand behind this as i see countless complaints online and the fact that the window now goes all the way down is a child safety hazard. the cost to repair is said to be $400+ per window. *tr | |||
| 05/05/2007 | 4 | 06/01/2000 | |
| Bought 2000 lesabre in 2000. have had to replace all four power window components within the past 2 two years (2005/2007 time frame). *tr | |||
| 04/18/2007 | 110330 | 4 | |
| During normal operation, my electric windows have stopped working due to faulty cords in the window regulator motors. the windows slide down into the car door and will not come back up. i 've had to drive to dealership with the windows down to get the part replaced. i have had to replace all four window regulators in my car at my expense. the latest incident occurring on april 18, approximately one month after the third of four to fail on march 27. the dealer acknowledges that there is a problem with the window design but gm has not recalled the part. *tr | |||
| 03/21/2007 | 41900 | 1 | 09/22/2006 |
| Power window regulators in 2000 buick quit working. window slideed down and will not go back up , creating a dangerous situation with children in automobile. dealer states common problem with these cars and costs $400.00 to fix. *ak | |||
| 01/01/1901 | 4 | ||
| 2000 buick lesabre customer is having a problem with the window assembly mechanisms customer wants to be reimbursed for cost of repairs and would like to have a recall opened*cc *jb | |||
| 06/01/2006 | 41000 | 2 | 10/01/2004 |
| Tl*- the contact owns a 2000 buick lasabre. the contact stated that when depressing the button to roll down the window, it will fall to the bottom of the door and he is unable to roll the window up. this has occurred on the front driver and passenger side windows during clear weather conditions. the mechanic stated that the window regulator assembly was defective and should be repaired. the mechanic made the repair and there have not been any further occurrences. the vehicle currently has 41000 miles. | |||
| 02/01/2002 | 55000 | 3 | 12/01/2000 |
| Tl*- the contact stated that the windows on the 2000 buick lesabre would not work when he depressed the window switch. the contact stated there was no particular time of the day when this occurred. the vehicle was taken to the dealership, and the contact was informed that the window motor assembly needed to be replaced. the vehicle was taken to a mechanic to have the window motor assembly replaced on the driver's side rear window. the passenger's side front window motor assembly was also replaced approximately a year later. in addition, the driver side front window motor assembly had to be replaced. the contact stated that once the window motor assembly was replaced he never had a problem with that window again. the vehicle currently has 55000 miles. *ak updated 04/05/07. *jb | |||
| 05/09/2003 | 88000 | 5 | 08/07/2000 |
| All four (4) window regulators in my 2000 buick lesabre custom have failed, driver's side first, then front passenger, then left rear, then right rear, and now the front passenger has failed again. i bought the car new in 2000, and have been very satisfied with everything else. all of these have been outside of the warranty period. *jb | |||
| 01/05/2007 | 11000 | 3 | 05/20/1999 |
| Power window mechanisms will fail causing the window to drop and shatter. type of car is 2000 buick lesabre. this has happened 3 times on different windows in the same vehicle. the car currently has less than 12,000 miles on it. the third occurrence was the most serious and occurred while driving on the highway when the drivers side window dropped on its own and shattered. it seemed like the window was shot out. buick said it was normal ware and charged $450 to repair. *nm | |||
| 02/07/2007 | 40000 | 4 | 09/10/2005 |
| Tl*- the contact stated that while driving her 2000 buick lesabre, the power window was opened and could not be closed. the contact has had this problem happen to all four (4) of her windows. first, the front two (2) windows were repaired. then the two rear windows failed, but had not been repaired. the mechanic had stated that the window actuator was damaged. the failure mileage was 4000 and the current mileage was 98000. | |||
| 12/31/2004 | 38000 | 3 | 09/11/2003 |
| Bought 2000 model buick lesabre in 2003 with 32000 miles on it. i have had 3 power window regulators fail (two back windows and now the front passenger side window). both rear failures caused window to drop down into door. regulator replaced with oem part at $375 each. the front window regulator failed with the window in the up position so i have not had it repaired yet. *jb | |||
| 01/02/2007 | 9 | ||
| Owner of a 2000 buick lesabre. all four electric windows has been replaced several times and continues to stop working. is nhtsa doing anything about it ? *nm | |||
| 09/27/2005 | 38000 | 4 | 09/18/2000 |
| Tl* - the contact owns a 2000 buick lesabre. the contact complained that the power windows failed. while driving at 55 mph he heard a snap in the doors and the windows came down, he tried to power them back up but it did not work . the contact stated that this happened to all four windows at different times. *ak the serpentine belt was replaced due it squealing. updated 01/31/07. *jb | |||
| 12/01/2006 | 3 | ||
| I have owned a 2000 buick lesabre for 2 1/2 years. i have now had (3) door window motors fail during this time period. the cost for repair is over $400 each! *nm | |||
| 11/24/2006 | 6 | ||
| Window regulator failure on all four windows, and again for each front window, resulting in inoperable window, the latest failure was today. all other failures were within the last two years. *nm | |||
| 09/14/2006 | 83400 | 3 | 08/19/2006 |
| Left passenger window dropped down, regulator needs to be replaced; this is a pretty obvious malfunction of the regulators since what it holds the glass is a very delicate plastic part. i have done so much research about the same problems with this type of issues from model's years ranging 2000-2004. nothing seems to be done to solve or better improve the part that causes the window glass to drop down.*jb | |||
| 11/10/2006 | 2 | ||
| Front passenger window does not operate. rear driver's side window does not operate. safety issue with children in car etcetera. window dropping down without warning. dealer stated there is a wide range of window issues with the buick lesabre model 2000-2005. no dealer recall issued. $600 for repair - many complaints all over the internet. gm/buick should recall parts. *nm | |||
| 01/01/1901 | 1 | ||
| 2000 lesabre rear window regulator malfunctioned. *ts *jb | |||
| 10/26/2006 | 70659 | 1 | 09/01/2000 |
| Power window failure. back driver's side window would not close after being opened. this is the fourth window regulator which had to be replaced on this vehicle. every window regulator has been replaced at the buick dealership. the cost for each incident is over $300. asked service technician if a redesigned part or the same parts were being used. they stated the same parts were being used and this is biggest problem with these vehicles. what upsets me the most is the regulators over time will have to be replaced again. the same defective parts are being used. buick knows this is an issue but has done nothing about it. *jb | |||
| 11/30/2005 | 23056 | 5 | |
| I have had to replace the power window mechanism in all 4 windows of my 2000 buick lesabre, and now starting again. *nm | |||
| 07/23/2006 | 60000 | 3 | 08/07/2000 |
| Power window failures. *nm | |||
| 05/08/2006 | 17010 | 3 | 08/30/1999 |
| 2000 buick lesabre, automatic window regulator/motor failed on two windows and was replaced for cost of 400. per window. understand that this defect is known by buick but was never recalled. it's a shame that an otherwise good vehicle has this fault which is quite costly and widespread. we got vehicle from relatives estate, when we got the car we found out that a window motor had been previously replaced. could be hazardous if children are in back seat and window drops down unexpectedly, which is what happens. *nm | |||
| 10/11/2006 | 2 | ||
| I have a 2000 buick lesabre that has had window regulators failures on the drivers side window and right-hand rear window in the past two months. the car has 65,000 miles on it. i have had to have them replaced. *jb | |||
| 09/18/2006 | 69504 | 3 | 09/01/2000 |
| Power window problems. noise was heard when lowering and one knew something was wrong. window would not raise back up. one window would jerk when lowering; it would not lower smoothly (rear passenger window). *jb driver and passenger front window regulators and rear passenger regulator had to be replaced out of original manufacturer warranty. in both front window incidents on repair order it was stated that the regulator cable was broken not allowing window to move up. incidents did not all happen at the same time. | |||
| 10/01/2006 | 133000 | 2 | 10/01/2005 |
| Both rear windows drop for no reason and do not come back up. they must be manually pulled up and secured. repair is $400 per window. *jb | |||
| 05/15/2006 | 40000 | 2 | 01/14/2000 |
| Defective window regulator in buick lesabre (yr. 2000). 2 replaced and 3rd is popping. gm will not reimburse for defective parts. *nm | |||
| 08/02/2004 | 1 | ||
| I have owned my 2000 buick lesabre limited for about 6 months and i have had 3 window regulators go out and i don't hardly use the power windows. it's a cheap plastic part in the assembly that causes the problem. an estimated price of 500.00 to fix i've decided to let them stay up as to getting them fixed with the same faulty parts does not guarantee they will not break or fail again. *jb | |||
| 09/14/2006 | 2 | ||
| Twice in 6 months the window regulator has broken. *jb | |||
| 09/03/2004 | 65000 | 1 | 12/12/2003 |
| Rear passenger driver's side window failed in down position. it seems that i'm not the only one. *nm | |||
| 08/06/2004 | 4 | ||
| Power window controls: all 4 windows failed between aug 2004 and may 2006. there are already 104 registered complaints in this database for this issue on this car model. the manufacturer has issued tech bulletins to dealers but will not acknowledge the publics' requests for remuneration. dealerships charge between $400-$600 to repair each window, and the repair may also fail. *nm | |||
| 04/01/2005 | 20000 | 4 | 03/23/2000 |
| Purchased new 2000 buick lesabre. on oct 4, 2001 the front right and left windows got stuck. both window regulators were replaced under factory warranty. on mar 03, 2003 the right front window regulator and locking rod had to be replaced again. after warranty expiration, both rear windows got stuck on same day and both window regulators had to be replaced, this time at my expense. currently the right front window is again getting stuck intermittently. this window has not been repaired again at this time. *nm | |||
| 08/05/2006 | 29 | 4 | 10/19/1999 |
| Bought 2000 lesabre new in oct 1999. wife's car and only has 69000 mi on it now. no children using the car. no children at home, rarely any passengers in the car. now..to date all four window regulators have been replaced at a total cost of over $1,600.00. the driver's side window went first in 2003, in 2006 all three remaining window went out within months of each other, these windows almost never were used! it is hard for me to believe that there aren't more incidents of these regulator failures. i can't be the one that got all the bad regulators. *nm | |||
| 08/25/2006 | 69000 | 1 | |
| Last friday when i was trying to roll up my rear passenger side window i heard a pop and it stopped working. i tried pulling the window up by hand for safety reasons and it will not stay up. after doing some research on the internet it seems to be a common problem with buick lesabre's. it's a very expensive problem...about $600 to replace!! if you do a search on the internet for buick lesabre window problems you can read how common this is and i think this is definitely a recall issue. *jb | |||
| 08/24/2006 | 75000 | 1 | 04/01/2000 |
| Window fell to inside of door and could not be brought up. found to be regulator/motors for electric windows on buick lesabre failed. had to be brought to dealer for new regulator/motor. also, not an uncommon problem. *jb | |||
| 08/24/2006 | 38254 | 1 | |
| 2000 buick lesabre 38000 miles. window rolled down and heard a pop. window will not roll up anymore. looked it up online. i looked up this problem online and it is a very common very known problem. it costs about $400 dollars to repair. for many different people who have had this problem please see this web page. http://www.carsurvey.org/viewcomments_review_52823.html needs a recall very badly. *jb | |||
| 07/29/2006 | 59000 | 3 | 02/20/2004 |
| Dt*: the contact stated the rear passenger power window motor regulator failed to operate while the window was half open. the window would not close. this was the 3rd time, the power window regulator motor had failed. the service dealer and manufacturer were notified. updated 9/13/2006 - the driver's side window regulator failed twice and the rear driver's side window regulator failed once. *nm | |||
| 08/22/2006 | 62000 | 2 | 12/18/1999 |
| Have a 2000 buick lesabre (custom) both regulators (passenger and driver side) on the rear windows have failed. the first was in november of 2005 and the second was august of 2006. both regulators were replaced by the dealer under the extended warranty. in both cases, the windows were down and would not go up. *jb | |||
| 08/23/2006 | 83000 | 1 | 10/10/2005 |
| Dt*: the contact stated without warning the rear passenger and both driver side windows fall down on their own due to power control failure. the vehicle was taken to an independent repair shop where the window regulators were replaced. | |||
| 06/18/2006 | 70000 | 2 | 01/17/2004 |
| The lack of quality outlined in my 2000 buick lesabre's window regulators, my vehicle currently has 74k miles and both right side windows have left my family exposed to the outside environments. i have researched this issue on-line and it appears to be a huge problem buick & gm have overlooked, i will expect a response from the manufacture to insure this is not a problem designed to help improve sales through the dealers. thanks for your investigation into this issue! *jb | |||
| 10/12/2001 | 18984 | 6 | 02/28/2000 |
| Lf power window failed twice, repaired under warranty. lr window failed twice, once under warranty and once out of warranty. gm wanted $500.00 to repair lr window out of warranty. after several weeks of haggling with gm, they repaired it for $100.00. rf and rr windows failed later and have never been repaired. gm knows that they have a factory defect but will not acknowledge the fact. *jb | |||
| 12/17/2004 | 50000 | 3 | 07/01/2004 |
| Dt*: the contact stated, there have been four failures to the exterior turn signals as well as the brake lights. the vehicle was taken to a dealer for a recall notice where the exterior lights were replaced, but the problem continued. while driving at 35 mph, the left turn signal was engaged before making a left hand turn but the exterior light would not illuminate. the failure of the exterior lights resulted in the contact's vehicle being struck on the drivers side doors causing minor damage. no police report was filed. *ak the consumer stated he was not having any problems with lights and there was no accidents. his problem was with the window regulators which had to be three times. updated 07/17/06. *jb | |||
| 08/01/2004 | 2 | 04/01/2004 | |
| Driver side window and back passenger side window stopped working. part can not be bought separate from motor. you have to buy motor and all to fix it. dealer service department stated that they have multiple complaints with this problem. *nm | |||
| 06/02/2006 | 33000 | 1 | 04/24/2002 |
| Dt*: the contact stated while driving at various speeds and on various occasions all four power windows failed without warning. when the automatic window controls were applied the windows would not move. upon inspection the dealership determined all four power window regulators needed to be replaced. updated 6/19/2006 - the consumer had the four broken regulators in his possession. *nm | |||
| 03/30/2006 | 80000 | 1 | |
| Dt*: the contact stated the power windows were held up by a plastic strap and the strap broke. this caused the window to fall down. this occurred on all four windows. the vehicle was taken to the dealership each time, and the entire window mechanism must be replaced. when replaced, the problem does not return. | |||
| 12/10/2002 | 30742 | 4 | 05/17/2000 |
| 2000 buick lesabre all four window regulators on my parents car have failed beginning with the first one in 2002 (repaired by the dealer under the warranty). two others failed in after the warranty expired in february 2004 and october 2004 respectively (repaired by a reputable repair shop but not a buick dealer). the fourth window failed recently but has not been repaired. my mother complained to buick several times and after being promised full reimbursement for the two failures in 2004, was sent a check for only half the promised amount and advised nothing else would be covered. because the car was purchased in new jersey but had been relocated to florida - neither state would cover anything under their respective lemon laws. gm insists this is not a wide spread problem although in a quick 15 minute search of the web i found over 175 complaints (all of who said gm stated the same thing). *jb | |||
| 03/19/2006 | 104085 | 5 | 08/23/1999 |
| Power window assembly on the passenger's side front door have to be replaced for the second time as the cables become entangled and cause the mechanism to bend to the point where it will no longer lift the window. this has happened an all of the doors (4) and now on this door for the second time. it costs a minimum of $300.00 to $400.00 to for parts and labor to get the window back in working order. i have now spent over $1200.00 and am looking at another $300.00 to $400.00 for this same problem. i have also been told by the body shops that this is a common problem with the buick lesabre's. it is no wonder gm is not selling the vehicles that they used to here in the states. this is totally disgusting and frustrating.*jb | |||
| 12/23/2005 | 71068 | 5 | 06/27/2002 |
| Dt*: the contact stated the electronic control modules for three of the power windows failed. the rear driver's side and passenger's side were replaced twice. the front passenger side has also been replaced once. the dealership claimed if the window is seldom used it will break when used because the wire is thin and jumps off the track, causing it to snap. *ak | |||
| 08/25/2005 | 94500 | 1 | 12/20/2001 |
| The rear driver side power window failed. there was a loud pop and the window slid down and would not go back up. i talked to a mechanic and he said that this has happened quite often recently. he said the cable broke. it just takes a little tension and pop, it happens! i called the dealer and they said a new part costs $315! i called to see if there is an after market on this part and they said that you can get it for the front but not the rear door! it seems to me that buick knows that this power window part is faulty and cannot let out the rights to other manufacturers to produce this! this should be recalled on all 2000 to 2005 buick lesabres. *nm | |||
| 11/21/2005 | 4 | 09/28/2002 | |
| I purchased my 2000 buick-lesabre in 2002. shortly after i had to replace the back left window motor, then i had to replace the front right window motor, then a short time later i had to replace the right back window motor and just last week i had to replace the front driver side window motor. i feel that with only one person driving this car and not using the windows that much i have had an unusual break down of windows. i was wondering if anyone else has had this problem. i have own three buicks before and never had any problems with the windows. this has happened over a three year period. *jb | |||
| 11/16/2005 | 124000 | 5 | |
| 2000 buick lesabre. power window regulators have failed on all doors, and now drivers door regulator has failed for the second time. windows either dropped, or when rolled down would not go back up. nearly $400/incident to repair. did not save old parts, will save this one. my research indicates that there have been lots of these failures. *jb | |||
| 06/01/2004 | 3 | 09/10/2002 | |
| I have a 2000 buick lasabre. 3 of 4 electric window motors broke. i have replaced only one of the motors,due to they are $300 each. i feel these motors have a defect or this many would not have failed. *nm | |||
| 04/15/2002 | 20000 | 5 | |
| Dt: the contact's vehicle had five different electrical window failures. the windows could not be rolled up or down because the belt inside the window broke. the dealer repaired the windows. the manufacturer advised the contact to take vehicle to the dealer for repairs. they offered no free remedy. *ak | |||
| 10/31/2005 | 4 | 11/06/2000 | |
| We purchased our 2000 lesabre as a program car with 12,000 miles. beginning shortly thereafter three power widows went out. they were replaced at no charge. now with 85,000 mile the fourth went out and it cost us $400 plus dollars. of course they said it was out of warranty because of the mileage. we had over nine cars with power windows and never had to replace one, and now one vehicle all four had to be replaced. to me that tells me that there was a problem with the window motors. i could understand one going out, but all four? *nm | |||
| 12/05/2003 | 66682 | 3 | 08/15/1999 |
| Dt:the contact had the window regulator replaced three times. the first time was the right front window, the second time was the right rear window, and third time was the left rear window. the first two times they were replaced under warranty, the third time it was at the consumers expense. also, was having a problem with windshield wiper blade post on both sides. while driving during a rain storm on the interstate, the windshield wiper on the driver's side stopped working and on the passenger's side it worked intermittently. the windshield wipers were repaired under warranty. *ak updated 11/16/05. *jb | |||
| 10/18/2005 | 49000 | 2 | 03/15/2000 |
| Car was bought brand new by my wife's parents who shortly thereafter died and we inherited car. garage kept and hardly used. after we had it 1 year when my wife tried to put her passenger side window down it wouldn't go down. i thought the motor had gone bad and prepared to take it to the dealer. before appointment i avoided using that window and one day tried to open the back driver's side window. it went down but made a noise and never was able to come up. i thought again it was just bad luck. the following sunday i was at a store with another car and notice a car that looked exactly like our buick with tape on it's rear window. i thought my wife had driven our buick to the store. it wasn't our car so i waited for owner and questioned him about having problems with his windows. it was the second window that had broken on him. further investigating on internet and with others aware of the car found that there are many with problem. i call buick who said car was out of warranty but when i told them i had been to your website to file a complaint buick said if i took it to dealer, and was willing to pay for a diagnosis they would determine whether they could help me. turns out the car needs a regulator and motor cable and guide:l cost $400.00. doesn't this seem like a manufacturer defect especially when they fix the problem with the same part and it goes bad too. go to www.autobytel.com and looked at all the complaints on that website over this same issue. we opened the rear windows maybe a handful of times because the car had air conditioning and we usually used the air. now 2 of the windows have problem. it is definitely a safety hazard if you can't open the window or can't close it. what if a child locks the doors while in the car with the keys and can't open car with handle. buick's actions indicates that they know they have a problem. i called them with the diagnosis but buick has not called back and impression is that they don't want to deal with it. *jb | |||
| 04/07/2005 | 54353 | 2 | 09/13/1999 |
| We purchased a new 2000 buick lasabre from mike shaw buick dealership, 1080 s. colorado blvd., denver, co 80222 on 9-13-1999. april 2005 the passenger side front window regulator failed. mike shaw dealership did the repairs. they did waive the labor for this, because we felt and still do, that this is a mechanical defect. bill $310.35. sept. 13, 2005, another window failed, same problem, only this was the rear driver's side window. again we had the repairs made at mike shaw dealership, but this time they would not give us any satisfaction on this bill of $483.38. we feel that this is a mechanical defect. the exact same thing has happened on another buick owned by our son. if needed i can forward copies of these invoices to you. *jb | |||
| 07/10/2002 | 40000 | 4 | 07/02/2000 |
| The electric windows mechanism fails resulting in replacement at $500 per window each time. all four window mechanisms have had to be replaced in a 2 yr. period. now the driver's side window works at times, and will not work at times. this will be the 5th window replacement. ridiculous that there is no recall on these mechanisms. a friend has the same vehicle and he has had to replace his also. *jb | |||
| 09/15/2005 | 7 | 06/29/2000 | |
| For the 7th time since i have owned this vehicle, a window has fallen down into the door. this has been a recurring problem since i purchased the vehicle new in 2000. up until now i have not had to pay for the repairs, but this one is going to cost $400. the dealer states the guarantee is only good for one year, so i may have to pay $1,600 a year to keep my windows in working order. i feel this is unreasonable and there should be a recall to permanently fix the problem. | |||
| 06/05/2005 | 13000 | 4 | 01/03/2000 |
| All four electric windows failed. the first one was 3 months after warranty expired. the last one was june of 2005. the cost to repair these was in excess of $1500. *nm | |||
| 10/06/2005 | 47000 | 1 | 09/26/2002 |
| Dt: the contact stated that the back driver's side window was faulty. she tried to roll the window up when she heard a clicking noise and the window would not go up or down. dealer said the regulator needed to be replaced. part was replaced at owners expense. manufacturer filed a complaint for the contact, and told her to call nhtsa. *ak | |||
| 03/01/2005 | 36000 | 4 | 08/15/1999 |
| Dt: all four power windows will not work. from march through september of 2005 i they each quit working. the problems did not occur all at the same time. the consumer stated that the rear windows were rarely used; probably not more than six times. when the windows were inspected the mechanic told the consumer that the problem was with the regulators in the window motors. after taking the doors apart he found that the cables in each of the regulators snapped. also, told the consumer that he had never seen a power window system set up like these were. they were unable to replace just the cables, but, had to replace the entire regulator in each window. the parts for the rear windows were only available through gm directly. the consumer felt that the cables in the regulators were defective. *ak | |||
| 09/09/2005 | 3 | ||
| I have a 2000 buick lesabre and have three window regulators replaced. there seems to be some type defect if one auto has three replaced. please advise. *nm | |||
| 09/09/2005 | 1 | 06/16/2005 | |
| Basically the same issue as the 71 other complaints. a few weeks ago the rear passenger window make a grinding noise, then fell halfway down. now it doesn't work at all. then last night the front passenger window did the same. obviously a defect in the automatic window assembly. almost no point in paying to get it fixed as it seems anyone that has had it fixed just have the same problems again. *jb | |||
| 08/16/2005 | 38500 | 2 | |
| Both front and rear driver's side power window motors have failed 3 days apart from one another, and needed replacement. repairs to both windows have totaled $1000 combined. old parts are available. repairs were performed at a cadillac dealership. based on other performance reviews, i have seen a trend that this is occurring commonly on this vehicle, and repeated failure of this part is occurring with many owners. *jb | |||
| 10/01/2000 | 4 | 10/01/2000 | |
| Dt: the contact owns a 2000 buick lesabre. the contact had to replace three of the four power windows, and now the fourth window needed to be replaced . the windows had to be replaced within the last four years. the vehicle has been taking to the dealership while it was under warranty, but they could never duplicate the problem with the power windows and the regulator. therefore, they would not correct the problem. this was on the driver's side window. the three window regulators had to be replaced out of pocket by the consumer the dealership would not help with the cost of repairs. this was an intermittent problem. when the problems first started the window would go up slowly and then it would go out. *ak | |||
| 08/22/2004 | 2 | 07/01/2000 | |
| Dt: last year while driving there was a problem with the window. there was a popping sound first ,and then the window fell down. the consumer called the dealership, who indicated that they could replace the whole window mechanism. there was a web made of plastic that holds the end of the cable and keeps window up. this piece of plastic failed. the consumer contacted the manufacturer, who advised the consumer to file a complaint. the consumer was concerned about children who could be in the back of the car and get cold when the window was down. the problem happened to the consumer again this weekend while driving at a shopping center, and hit a bump. then heard a popping and then the window came down again. the consumer was going to repair it himself.*ak | |||
| 08/06/2005 | 71000 | 1 | 05/24/2003 |
| The rear driver side power window failed. there was a loud pop and the window slid half way down and would not go back up. i talked to my mechanic, and he said that it was a cable that broke. he knew instantly because he had replaced many of them in similar buick lesabres. we know of two friends personally who have had the same problem. for one friend, it happened on more than one window in her car. to get it fixed at the dealership cost nearly $500. it appears to us that this is a faulty part and that the auto maker should recall and repair it at their cost. | |||
| 08/12/2005 | 2 | ||
| I own a 2000 buick lesabre. i continue to have problems with the windows. i am now in the process of replacing another window motor, this is the second one. i am unable to drive my car until repairs are made. don't you think a recall should be made for these repairs as i have a relative that has the same vehicle and she has had the same problem. from reading other complaints, it appears that this is a problem with a lot of consumers. what can we do? i just replaced one, 400.00 charge now another one. as consumers we are requesting a recall for defective windows for all buicks. i did not keep the last old part, but will keep the next one, where do i send it? *jb | |||
| 06/23/2005 | 3 | ||
| My 2000 buick lasabre has had three widow regulators fail. one under warranty, one i talked them into paying for the part, and now the third that they refuse obsorb any of the $400 cost. my wife has been stranded without an automobile for four days waiting on the part. i finally had to get an autobody shop to repair it (tomorrow 6/29/2005). someone is now making an after market part that is half the cost, because they know the extent of the problem. i will never purchase another gm product. | |||
| 10/01/2004 | 2 | ||
| Buick lesabre 2000, problem with the electric windows. *bf the rear driver and front passenger side window motors had to be replaced. *jb | |||
| 08/12/2002 | 65000 | 4 | 12/01/2000 |
| The regulators on all windows had to be replaced. several months later, the same problem persisted. when the consumer called buick, the consumer was told that it was due to the lack of use. *ak *sc *jb | |||
| 09/01/2004 | 2 | ||
| The electric motor for all 4 windows malfunctioned, completely died. the window will not come down. the motor burned out at different times. consumer contacted the dealer, and was told these particular motors were a problem. *ak | |||
| 03/04/2002 | 1 | ||
| The motor and cables do not operate, preventing the windows from rolling up. this could cause the passengers not to have an emergency exit in an accident. manufacturer has been contacted by consumer, and is aware of the problem.*ak | |||
| 02/21/2005 | 2 | 03/28/2003 | |
| My driver's side rear window just decided to quit working one day while my window was down. i was finally able to get my window back in the closed position only to be driving down the road one day and my window fell down by itself and won't stay up. now i am having to replace my electirc motor in this window. i have already had to replace the electric motor and regulator in my front driver's side window. it seems to me, judging by all the complaints, that there should be a recall on this year model electric window motors. when is buick going to step up and fix this problem?*ak | |||
| 01/01/2002 | 23800 | 5 | 10/21/1999 |
| Since purchased new, a 2000 buick lesabre has had all four power window regulator assemblies fail without warning, i.e., the windows stopped working,(not all at one time, but over the intervening years) creating a safety problem in the event of a need to evacuate the car, to conduct business at a toll lane, for example, or to respond to a police traffic stop. and the driver's window has failed a second time, after having been repaired by buick, for a total of five failures of the same electrical/mechanical system. buick replaced the first assembly under warranty. the next three repairs cost approximately $435 each at buick. the fifth repair was done at an independent repair facility at a cost of $333. the independent shop and several other sources have anecdotally related many other incidents of an obviously defective electrical/mechanical system. buick has acknowledged some liability and has agreed to reimburse about 50% of the repair costs. however, i believe that this problem is a safety issue and/or a significant product defect that should be subject to recall.*ak | |||
| 12/10/2004 | 128000 | 3 | 01/16/2001 |
| The vehicle is experiencing problems with the power windows on the front driver's side and the front passenger's side intermittently shorting out. consumer is unable to wind the side windows up or down when needed. also consumer smelled electrical wiring burning when using the window switches. dealer was notified, and informed consumer that the vehicle was not covered under a recall. *ak | |||
| 01/01/2004 | 4 | 09/01/2003 | |
| All 4 window mechanisms are broken. windows will not roll up or down. extreme safety hazard. all four window mechanisms have been broken since 2004.*ak | |||
| 07/01/2004 | 60000 | 1 | |
| Complaint received via e-mail. we purchased a new 2000, buick, lesabre. before the warranty was up two power motor windows failed. we could not operate the windows in any manner. currently, we have had two more window failures, and the cost to replace them was almost $400.00 per window. because we could not get a response from general motors we did not get the windows fixed. we could not operate them up or down. this was certainly a safety hazard because in an emergency the windows could not be opened.three members of our immediate family experienced the same problem with late model gm vehicles, such as, grand am/grand prix, and a cadillac, deville. we were told by our local rapco automobile mechanics that this was a common problem with general motors vehicles. general motors refused to acknowledge the problem, and we wanted to file a complaint. *ak | |||
| 12/29/2004 | 15000 | 4 | 08/23/2000 |
| The complaint received via e-mail. we purchased a new 2000 buick, lesabre, and before the warranty was up, two power motor windows failed. we could not operate the windows in any manner. we had two more failures, and the cost to replace the power motor windows was almost $400.00 per window. as a result, we could not get a response from general motors, we had to have the windows fixed so that we could operate them up or down. this was certainly a safety hazard because in an emergency the windows could not be opened. we had three members of our immediate family who experienced the same problem with late model gm vehicles. one was a grand am, one a grand prix, and the other was a cadillac deville. we were told by our local rapco automobile mechanics that this was a very common problem with general motors vehicles. however, could not get general motors to acknowledge this, and we want to file a complaint. *ak the power window motor failed. *sc *jb | |||
| 12/24/2004 | 3 | ||
| I have now experienced 3 seperate power window regulator failures,( 2 rear, 1 front passenger) all in down position. as a result car can not be driven in cold/ rainy weather or parked in public area. all falures occured in 3 month period.dealer cost to repair in all 3 instances is over $400.00 parts and labor. i did not ask for part back but based on past track record i am expecting 4th failure any day and will ask for part to be returned.*ak | |||
| 11/12/2004 | 12400 | 3 | 12/01/1999 |
| On three occasions in three different door locations (driver,front passenger, rt. rear passenger), window regulator failed in the down position. the car could not be parked in an unsecure location or driven in inclement weather. on first occasion, regulator was repaired at my expense. on second and third failure, dealer agreed to supply part at no cost but charged for labor. dealer would not allow me to keep part.*ak | |||
| 09/01/2004 | 3 | 09/10/2000 | |
| We have a 2000 buick lesabre and a 2001 buick lesabre and with both of them we have had to replace several window regulators. they simply stopped working and the windows were stuck in the down position. we had to purchase new regulators and replace them. we have had several other cars in the past and have never experienced this problem with any other brands, makes or models.*ak | |||
| 06/17/2004 | 58384 | 2 | |
| Intermittently front/rear power windows fell down into the window tracks. dealership was notified, but did not resolve the problem. *ak | |||
| 03/10/2004 | 127000 | 4 | |
| Consumer reported that all window regulators were defective, which caused the windows to operate while either in the up/down mode during operation. dealer was aware of this issue. *ak | |||
| 06/01/2004 | 65000 | 4 | 06/01/2002 |
| Since i bought the buick lesabre in 2002 all 4 windows have had defective motors in them. i feel this is a manufactures defect and they should reimburse me for all the time and money it has cost me to have these windows fixed. they have all failed with in a years time during the summer months. i have had to take the vehicle in on 4 separate occasions because they would not fix the motor unless they actually saw it when the motor was stuck and not working. i live over 50 miles away from the dealer and i had to rush over there so they could see the windows when they wouldnt operate. i had 3 of the 4 window motors replaced but they refused to fix the last window because it wasnt sticking at the time i brought it in. now the 4th window is broken and it will not go up or down yet my warranty has run out. i paid 100.00 every time they took my vehicle in for repair. i had to get a rental vehicle each time i took it in because it took them over 24 hours to replace the motor in the window. i feel this is a defect from the manufacture and i have heard that my buick is not the only one with those same problems. i feel i should be reimbursed for the money i have had to spend to fix the windows and they should fix my 4th window because the warranty ran out. i did complain and told the dealer ship to note that i said all 4 windows were defective but i havent been reimbursed yet, and they refuse to fix my 4th window under the warranty because it was not showing signs of the defect at the time.*ak | |||
| 09/20/2004 | 57000 | 3 | 10/15/1999 |
| Power window on passenger's rear would not close. dealer was contacted, and informed the consumer that this vehicle was not coverd under a recall.*ak the front windows were covered under the vehicle's extended warranty but the rear windows were not. *nm | |||
| 10/01/2004 | 1 | ||
| Left front and right front window rollers went bad. *bf consumer was told when you buy a car it is yours by the buick representative. *tc | |||
| 10/07/2004 | 4 | 11/07/2000 | |
| Faulty plastic assembly in all door window regulators causing windows to drop, or unable to raise them, also faulty assembly of electric motors in doors causes brushes to burn up by arcing. carsurvey.com has thousands of complaints listed of buick lesabre windows failing from 3,000 miles up or one year up, cost to repair average $400.00 each. distraction caused when window falls down could cause a crash or collision. *jb | |||
| 08/24/2004 | 3 | ||
| The front/rear power windows failed to open/close. please provide more information. *jb | |||
| 10/09/2004 | 21000 | 1 | 08/18/2003 |
| Car has less than 21,000 miles and the right rear window regulator failed with the window in the down position. gm wants $300.00 for the part. after reading all the complaints regarding this same problem, why doesn't gm issue a rebuilding kit to repair the defect instead of having to replace the entire motor and regulator? *nm | |||
| 09/23/2004 | 53000 | 1 | |
| The rear window fell off the track. consumer was unable to roll up/down the windows. dealership was notified, but did not resolve the problem. *ak | |||
| 06/30/2004 | 60000 | 3 | 12/31/1999 |
| The front and rear passenger side automatic windows malfunctioned. when the button was depressed the window went down but failed to come back up. motor had to be replaced to correct the failure. the cause of the motor going bad was not determined. *ak *sc | |||
| 08/24/2004 | 57000 | 2 | |
| I have had to replace two window regulators within one year. both incidents happened while driving in the rain, the window dropped down and i could not get the window back up. i see there have been many complaints filed regarding this.*ak | |||
| 07/06/2004 | 2 | 06/06/2000 | |
| Power window failures (2). *jb | |||
| 06/07/2004 | 47512 | 4 | 01/19/1999 |
| Regulator for the power windows failed. as a result, the windows would not roll up or down. *ak *sc *jb | |||
| 06/01/2004 | 13112 | 4 | 10/19/2000 |
| Left rear door window fell down and would not roll back up.*mr the dealer replaced the left rear window regulator assembly. over the last three years and 7 months all the vehicle regulator were replaced (left front, left rear and right front, right rear) | |||
| 06/18/2004 | 35000 | 1 | 05/04/2004 |
| While driving at 70 mph consumer heard a rumbling noise. consumer then pulled over to inspect the noise and noticed that the front left tire tread separated, but the tire still held air. consumer took the tire to a retail store and got it replaced, but the cause of the tread separation was undetermined (continental ameri gs60). *ak the driver's side window was inoperative. the dealer replaced the regulator. *nm | |||
| 06/24/2004 | 45000 | 3 | 03/01/2000 |
| Consumer's vehicle has electric windows, but the cable that guides the window into position broke on 3 separate windows. currently, driver's side rear window broke in the down position. *ak *nm | |||
| 06/09/2004 | 74200 | 4 | |
| Failures: replace faulty general tires. replace fuel pump 26000 miles. eplace intake mainifold, eplace coil and spark plug wires at 52000 miles. replace window regulators (4x's), replace transmission 63000 miles. *ak replace wheel bearing 74000 mi driven gently by a little school teacher - what a hunk of junk | |||
| 04/02/2004 | 0 | 6 | 11/03/1999 |
| The window assemblies in my vehicle are defective. the service dept (who have been so nice to me as has the dealer -- bought my car there) admits that the plastic pulleys inside the window are defective and cause repeated break down of the window. i have had 6 window assemblies/regulators put on my car, 4 in front and 2 in back since i bought it new in 2000. at $400 a pop now that my car is out of warranty, this is getting ridiculous! the first one was put in at only 17,000 miles! *jb | |||
| 02/03/2004 | 43787 | 2 | |
| Passenger front and rear window regulator was bad and the windows didn't work. *ph *nm | |||
| 06/01/2004 | 20000 | 6 | 12/12/2003 |
| All 4 window controller cables disconnected. when this occurred the windows came off the track. this resulted in the windows malfunctioning. the entire window control unit for each window was temporarily fixed and the problem recurred within 20,000 miles. *ak *sc *jb | |||
| 02/12/2004 | 43000 | 3 | 09/13/2003 |
| Electric windows on passenger's side slid down and would not come back up. on the driver's side it was the opposite. vehicle was taken to dealer, who informed the consumer that the electrical cable winded itself around the motor. the consumer checked nhtsa recalls and found many similar complaints. *ak *jb | |||
| 01/04/2004 | 2 | ||
| Bought the car one month ago with right rear electric window failed. the left rear window failed last week and i had to have it repaired. now the driver's window is starting to act up. *ak | |||
| 01/20/2003 | 1 | ||
| Despite extreme low mileage and use, 3 out of 4 power windows have stopped working and have needed costly repairs. i see other complaints about windows on this site and agree that depending on the circumstances, this could cause a dangerous situation. it's just plain poor quality too. *jb | |||
| 12/15/2000 | 3 | 08/23/1999 | |
| Power window assemblies have to be replaced because the cables become entangled and cause the power motor to fail. this has happened to the drivers front and back doors; and to the passenger's side front door. the window drops down and allows the outdoor elements (rain and snow) to ruin the interior of the vehicle. to my knowledge, the manufacturer has not come up with a solution for the problem. | |||
| 40000 | 1 | ||
| The dealership had to replace all 4 power window units because of window failure. the windows dropped down into its structure. the cable became tangle and destroyed the motor. the cause had not been determined. please provide any additional information. *jb | |||
| 12/25/2003 | 45730 | 2 | 07/23/2003 |
| Power window regulators are failing and the dealerships are ripping off our elderly citizens a $400/incident! these engineers must have got their degrees out of a cracker jack box! these regulators/motors are made as one unit, and repair is needed and would be easy. of course this is how gm resorts to making money now. last gm product i will ever buy!!! oh on my second in 2 months, christ! *la | |||
| 12/14/2003 | 1 | 01/21/2000 | |
| Three of the power windows have failed. this appears to be a major problem with the car. gm does nothing to address the problem.*ak | |||
| 35000 | 1 | 11/30/1999 | |
| Automatic passenger side rear window went up or down. the window was stuck in the open position. dealer replaced the window regulator. *ak *mr | |||
| 03/26/2003 | 57000 | 4 | 02/02/2001 |
| The electric windows of the vehicle would slide down, but would not slide up. the vehicle was taken to an independent repair shop who informed the consumer that the electrical cable wound itself around the motor, burning the motor out. all of the windows are affected. the manufacturer nor the dealer is aware of the problem. *ph vehicle experienced four failures with power window equipment. one occurrence was while vehicle was parked the other three was when the vehicle was traveling between 35-40 mph. vehicle was taken to an independent repair shop where the consumer was informed that the electrical cable wound itself around the motor thus burning the motor out.*mr | |||
| 02/26/2003 | 40000 | 2 | 11/13/2000 |
| The electric windows of the vehicle would slide down, but would not go back up. the vehicle was taken to an independent repair shop who informed the consumer that the electrical cable wound itself around the motor, burning the motor out. the right front and left rear windows are affected. *ph *sc *jb | |||
| 10/17/2003 | 45500 | 3 | 04/01/2002 |
| I am on my 3rd power window being replaced in my car. the dealership claims they haven't seem this happen before - but as you can see from all the complaints this is a common occurrence with this year model. i called the gm customer service and they are to call me back - but they also acted like this was so unusual to have 3 power windows go out within a years time. the most important question i have is whether it will continue to happen at $400 a window or are they replacing it with improved parts? who knows... *la | |||
| 09/26/2003 | 26857 | 2 | 02/18/2000 |
| When left passenger side power window was let down consumer heard a cracking noise. the plastic window regulator broke. dealership replaced the part. also, dealer informed consumer that this was a common problem with this part, but they were still replacing it with the same part. the same defect also occurred on the right passenger's window. the outside temp sensor failed and as a result the indicator read the incorrect temperature. *ak *nlm | |||
| 08/06/2003 | 08/28/1999 | ||
| Multiple window motor failures on 2000 buick lesabre. front drivers window failed approximately one year after purchase. right rear window motor failed 9/01, front passenger window motor failed 8/02, and both rear window motors failed in 8/03. | |||
| 09/08/2003 | 46000 | 3 | 12/12/2002 |
| Defective power window regulators third failure in less than nine months!. *jb | |||
| 04/20/2003 | 42000 | 3 | 10/01/1999 |
| I am complaining about my 2000 buick lesabre.in april 20, 2003 i rolled down my drivers side window and it would not go back up. i took it to a buick dealer. they wanted nearly $400 to repair the window. i called the buick customer service department who called the buick dealer and talked to the manager. it was agreed to split the price 50-50. on may 24th the rear window on the passenger side failed. i tested the other back window and it failed. again i called the customer service department. they refused to do anything this time. a few days later i called again and spoke with a different representative. he refused to do anything and backed up the first persons decision without any consideration to my problem. he also refused to give me the zone office phone number for buick. when asked to speak to someone higher up i was told no. i said i was going to write a letter and was told it wouldnt matter what i did it was settled. i did send a letter to buick and he was right, it didn't matter. they still refused to do anything about the problem. the case number is 1-93076844. this is the worst experience i have ever had with customer service. both of these representatives had no interest in dealing with me. this is a prime example of customer no service. *ak i did some checking into the power window problem on your web site and found that on september 1, 1999 a service bulletin #9908110008 was issued dealing with concerns about the door glass binding in the run channel. i also found other complaints listed about the same type of problem. they also complained about more than one window going bad within a short period of time. i would think that this problem should be taken up with the factory since i consider this to be defective window regulators on the buick lesabre 2000 models. | |||
| 08/03/2003 | 70000 | 1 | 05/01/2003 |
| The consumer heard a loud popping noise and discovered the rear driver's side window had fell down inside the door panel. *ak the mechanic stated the window regulator was made of plastic. *jb | |||
| 05/11/2001 | 3 | 08/23/2000 | |
| Tires,rotors, tie rods, power windows malfunctioned. *ak | |||
| 05/26/2003 | 2 | 07/21/2000 | |
| My 2000 buick lesabre has had two automatic window motors go out. both the drivers window & the drivers side back window. i feel the car is too new to have this problem. the dealer i bought the car at says it will cost $450 per window to fix. i can't afford to have them fixed.*ak | |||
| 01/06/2003 | 6 | ||
| Power windows have broken 6 times. the drivers window account for 3 of the times. the drivers window is currently stuck in the up position. *nlm | |||
| 05/14/2003 | 40000 | 0 | 09/10/2000 |
| I am writing you because i do not know where to turn to. i purchased a 2000 buick lasabre from brown pontiac in amarillo texas at the end of 2000. all 4 windows have stopped working, because of one little plastic part that has broken on the window regulator, rendering them useless, and poses a problem in case of carbon monoxide poisoning, or other emergency situation where the windows needed to be operable. it is clearly a defect in material used, which is a little plastic ball, which holds the electric wire in place through a tension system. the only way to fix the problem as it is, is to purchase and replace the entire window regulator and motor, which is about $300 each, and still the same potential problem exists. according to used parts places around the country, that have told me this is a frequent problem with this vehicle. when my two rear windows stopped, i took it back to the dealer, and because i had not purchased an extended warrant on the vehicle, they essentially laughed at me. i just had my mechanic in pampa texas fix them so they would at least stay up, and so my children would not get hurt on them, or anyone else for that matter. now my front two windows have done the exact same thing, and no longer work, and the only way to fix them is to replace the window regulators and motors in all four windows which is about $1200. this to me is absurd when the problem is one little plastic ball which holds the tension spring in place so the electric windows can go up and down. i am hopeful you can help me to get buick and gm to fix this problem, before some little child is injured or falls out a window because it no longer works, or someone dies of carbon monoxide poisoning because the windows no longer go up and down. i appreciate any help you may be able to give me in getting this unfortunate dangerous situation resolved, and my windows repaired. i am very appreciative of your time and concern for dealing with this matter. *nlm | |||
| 05/09/2003 | 34000 | 4 | 10/10/2000 |
| Power windows will not operate. this is the forth power window regulator replacement in three separate windows that i have had to have fixed. two of these regulators broke in one weekend. i believe general motors is aware of a problem with the number of complaints and with the service bulletin 9908110008 issued on sep. 1,1999 stating that the upper reg. attaching bolt may be too far foward and needs bolt hole elongated so window glass does not bind when rolling up window. this failure record is costing me and other consumers costly. *jb | |||
| 09/24/2001 | 35500 | 5 | 01/01/2001 |
| The vehicles power window motors failed. this resulted in the passenger side front and rear windows sticking in the half way down position. the motor was replaced but the problem recurred. *nlm all four windows has had replacement motors. the front passenger window has been replaced twice. there is no warning before failure. the motors were gm parts, also the replacement motors. scc | |||
| 09/08/2002 | 20611 | 9 | 03/31/2000 |
| While driving the vehicles tread separated from the right rear tire which caused the vehicle to veer into a guard rail. other problems are as followed: drivers side and rear windows are inoperative, cruise control switch is inoperative and after it rains there is a water puddle on the driver side floor. *scc *nlm | |||
| 10/20/2002 | 08/01/2002 | ||
| All four windows have failed since august 2002. the drivers failed most recently when approaching a toll booth and the distraction nearly caused a collision with another vehicle. dt | |||
| 3 | |||
| Consumer is having problems with the electric windows. the rear driver side window was down a crack so consumer attempted to raise it. it wouldn't so consumer started to lower it and it dropped half way and would not go up or down. teh entire mechanism had to be replaced. a week after the first repair, consumer was in motion when the rear passenger side window dropped halfway with no action on the driver or passengers part. several weeks after having the rear passenger window repaired, consumer attempted to lower the front drivers window. the window would not move at all. *jg | |||
| 2 | 01/01/2000 | ||
| The drivers power window was inoperable. *jg | |||
| 08/28/2001 | |||
| Could not close right rear window. dealer notified, and replaced power regulator. feel free to provide any further information.*ak | |||
| 07/07/2001 | |||
| Right front passenger's side window stopped operating, will not open or close. dealer notified, and replaced cable and power regulator. feel free to provide any further infromnation.*ak | |||
| 06/05/2000 | 3 | 10/04/1999 | |
| Drivers side window will become inoperable, power locks worked fine. contacted dealer, and dealer was not willing to do anything.*ak consumer stated dealer did replace window, however it failed again.*slc | |||
| 07/31/2001 | 10 | 12/01/1999 | |
| Safety belt on driver side sometimes fails to latch because the latch mechanism fails to return to its proper location inside the latch housing. i have to press and hold the latch and then use a butter knife to pop the latch back out so that it will latch properly. the driver's side rear power window just started sliding down the track one day and now will not go up or down using the switch. i've had to slide it up into place and the tape it shut with package sealing tape. the front driver side power window sometimes fails to go up or down when i press the window down button. then later it will respond appropriately. johnson motors replaced the passenger side front window motor last year when i took the car in to have it serviced and have some scratches buffed out that had been there when i originally purchased the vehicle. the windows are a very real problem but the seat belt latch failure is a real life-threatening situation.*ak | |||
| 01/01/2000 | |||
| The horn button have to be pushed in the direct center to actuate the horn. if a person is not aware of this they may not activate the horn when desired. also, all power windows are sluggish/motors sounds rough and noisy during operation. *ak | |||
| 2 | 07/01/1999 | ||
| Window gaskets replaced, window electric motor replaced. *slc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 10/01/2003 | 20000 | 5 | 09/29/2000 |
| Tl*the contact owns a 2000 buik lasabre. while driving 20 mph a noise was heard coming from the rear of the vehicle. she noticed that the rear window was down. the window would not close. the dealer replaced the regulator. after the repair all 4 windows had malfunctioned. the vehicle was taken back to the dealer who advised that the regulator needed to be replaced. the current mileage was 53,000. the failure mileage was 20,000. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 05/16/2000 | 2 | 05/16/2000 | |
| When using side mirrors to back up they would continually drop down. driver's side mirror will not come back to original position. a problem when not able to use side mirrors.*ak the mirror problem was a serious hazard. *yh | |||
| VISIBILITY - WINDSHIELD | |||
| 01/04/2003 | 65000 | 1 | 02/01/2000 |
| Loss of vision through windshield, vary severe in sun. *jb | |||
| 02/23/2004 | 501800 | 2 | 02/04/2000 |
| 2000 bluick lasebra with 52000 miles. both front wheel bearing assembly units need to be replaced at a cost of over $1000.00 for gm parts. horn is very hard to initiate and poor visability from sides of windshield.*ak | |||
| 1 | 02/01/2000 | ||
| Windshield glares and reflects causing poor visibility while driving. yh | |||
| 11/24/1999 | 08/16/1999 | ||
| While driving in the rain the windshield wipers make windows smear and look like the have oil on them, affecting consumer's ability to see. consumer feels there is a defect in the windshield, not in the wipers because he took vehicle to the dealer, they replaced windshield wipers and tried to clean windshield 4 times, but problem still exists. *ak *ml | |||
| 08/01/1999 | |||
| Slope of windshield and color of dash, causes severe reflections, which at times causes blindness. | |||
| When air conditioner is on it causes one forth of the front windshield to fog over, causing poor visibility. the wipers must be turned on or the air conditioner turned off to clear. this occurs when window is cool, either early morning or late evenings, when there is not sun. *ak | |||
| 1 | |||
| Angle design of the windshield causes glare from the dashboard resulting in poor visibility. mjs | |||
| 1 | 04/17/1999 | ||
| Consumer experiencing annoying glare in windshield from dashboard due to design of the windshield. nlm | |||
| 1 | 05/10/1999 | ||
| Windshield blurred due to design flaw during manufacturing. mjs | |||
| 04/01/1999 | 1 | 04/01/1999 | |
| Slope of the windshield and color of the dashboard causing reflections which create poor visibility. mjs | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/05/2003 | 66682 | 3 | 08/15/1999 |
| Dt:the contact had the window regulator replaced three times. the first time was the right front window, the second time was the right rear window, and third time was the left rear window. the first two times they were replaced under warranty, the third time it was at the consumers expense. also, was having a problem with windshield wiper blade post on both sides. while driving during a rain storm on the interstate, the windshield wiper on the driver's side stopped working and on the passenger's side it worked intermittently. the windshield wipers were repaired under warranty. *ak updated 11/16/05. *jb | |||
| 03/12/2003 | 1 | ||
| The windshield wipers were inoperative. *jb | |||
| 11/15/2002 | 46000 | 1 | 04/01/2000 |
| Consumer states while the car was running a fire started under the hood. ts prior to fire vehicle lost electric power and warning lights on dash flashed on. air temp sensor, air intake duct, inner and outer air cleaner assembly replaced. washer reservoir replaced. pcm repgorammed. *tt | |||
| 1 | |||
| Consumer stated while driving with the windshield wipers in use, they all of a sudden sped up suddenly to maximum speed, however they did not clear enough water away, after running at high speed for about 10 seconds, the drivers side wiper arm moved up and became tangled with the other arm near the middle, in which both arms were then inoperative, the drivers side arm was loose and it could move easily up and down the windshield, after the repair was made consumer found the nut which holds the drivers side wiper arm to the drive shaft had nothing to lock it in place, consumer believes that the nut could become loose again, which would cause the wiper arm to be inoperative.*jb | |||
| 10/16/2002 | 1 | 11/19/1999 | |
| Consumer states that while driving at highway speed in a down poor of rain, the drivers side wiper quit, twenty minutes later the passenger side wiper stopped. consumer states he was almost killed, could not see. took to buick, buick stated that bolts that hold windshield wiper arms came loose. consumer states there is no information in owner's manual that states you should make sure the two bolts are tight periodically. *ts *jb | |||
| 09/25/1999 | 1 | 08/14/1999 | |
| The left windshield wiper failed. yh | |||
| The windshield wipers did not function after vehicle was washed. dealer tried to fix it. problem occurred again during rainstorm causing poor visibility. *yc | |||
| VISIBILITY/WIPER | |||
| 07/10/2012 | 78000 | ||
| Tl- the contact owns a 2000 buick lesabre. the contact stated that the front passenger side window could not be closed or opened. the other three windows failed in the past and had been repaired. the manufacturer was notified and provided no assistance. the vehicle had not been repaired. the failure and current mileages were 78,000. the vin was unavailable. kmj | |||
| 07/10/2012 | 78000 | ||
| Tl- the contact owns a 2000 buick lesabre. the contact stated that the front passenger side window would not go up or down. all three other windows had failed in the past and had been repaired. the manufacturer was notified and referred her to the national highway safety administration. the vehicle had not been repaired. the failure and current mileages were 78,000. the vin was unavailable. dt | |||