Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/18/2012 | 107000 | ||
| I was driving home frome work at 45 miles per hour when my buicks air bag deployed for no good reason and caused me to rear end a fellow employee at a light. i was dumbfounded by the accident and was wondering what happened becuase i recalled no red light or seeing brake lights. i am so happy that my fellow employee are not detrimentally injured by this. the bag apparently shocked me and the dash b oard blinded me so i had no way to react.. i sure hope that this problem is address to the fullest extent. i thankful that i was not driving on the interstae at the time. i am also expecting buick to replace my car at the same value atleast. | |||
| 03/01/2006 | 15000 | ||
| My parents purchased a 2001 buick lesabre from the dealership new. both parents (father now deceased) retired and moved to florida in 2001, and very rarely drove the vehicle. my father passed away in february of this year (2012) and my mother asked me if i wanted the car. i drove to florida to pick up the car and noticed the dash panel was all buckled and looked horrible. i asked my mother what had happened and thought perhaps it was due to the south florida heat, but my mother said it started in 2006 and they had brought it back to dealer multiple times and was told it was not a warranty issue and would cost over $1000 to repair. after searching online for replacement dash panels i discovered this is a problem with the vehicle and has been for sometime, florida heat had nothing to do with it, i believe this is a manufacturing defect and will cause the airbag to deploy causing injury. | |||
| 03/01/2012 | 108000 | ||
| The dash pad under the windshield is starting to buckle and separate from the metal clamps. this separation is continually growing and moving from the drivers side of the dash panel to the passenger side where the front passenger air bag is located. with this movement and change i am concerned that the passenger air bag will not deploy in an accident or the air bag may inadvertently deploy causing injury to the passenger, not to mention how the driver may react should the airbag delpoy unexpectedly. general motors needs to fix this to insure nobody is injured if that hasn't already happened | |||
| 03/01/2006 | 15000 | ||
| My parents purchased a 2001 buick lesabre from the dealership new. both parents (father now deceased) retired and moved to florida in 2001, and very rarely drove the vehicle. my father passed away in february of this year (2012) and my mother asked me if i wanted the car. i drove to florida to pick up the car and noticed the dash panel was all buckled and looked horrible. i asked my mother what had happened and thought perhaps it was due to the south florida heat, but my mother said it started in 2006 and they had brought it back to dealer multiple times and was told it was not a warranty issue and would cost over $1000 to repair. after searching online for replacement dash panels i discovered this is a problem with the vehicle and has been for sometime, florida heat had nothing to do with it, i believe this is a manufacturing defect and will cause the airbag to deploy causing injury. | |||
| 03/01/2012 | 108000 | ||
| The dash pad under the windshield is starting to buckle and separate from the metal clamps. this separation is continually growing and moving from the drivers side of the dash panel to the passenger side where the front passenger air bag is located. with this movement and change i am concerned that the passenger air bag will not deploy in an accident or the air bag may inadvertently deploy causing injury to the passenger, not to mention how the driver may react should the airbag delpoy unexpectedly. general motors needs to fix this to insure nobody is injured if that hasn't already happened | |||
| 03/01/2006 | 15000 | ||
| My parents purchased a 2001 buick lesabre from the dealership new. both parents (father now deceased) retired and moved to florida in 2001, and very rarely drove the vehicle. my father passed away in february of this year (2012) and my mother asked me if i wanted the car. i drove to florida to pick up the car and noticed the dash panel was all buckled and looked horrible. i asked my mother what had happened and thought perhaps it was due to the south florida heat, but my mother said it started in 2006 and they had brought it back to dealer multiple times and was told it was not a warranty issue and would cost over $1000 to repair. after searching online for replacement dash panels i discovered this is a problem with the vehicle and has been for sometime, florida heat had nothing to do with it, i believe this is a manufacturing defect and will cause the airbag to deploy causing injury. | |||
| 03/01/2012 | 108000 | ||
| The dash pad under the windshield is starting to buckle and separate from the metal clamps. this separation is continually growing and moving from the drivers side of the dash panel to the passenger side where the front passenger air bag is located. with this movement and change i am concerned that the passenger air bag will not deploy in an accident or the air bag may inadvertently deploy causing injury to the passenger, not to mention how the driver may react should the airbag delpoy unexpectedly. general motors needs to fix this to insure nobody is injured if that hasn't already happened | |||
| 03/01/2006 | 15000 | ||
| My parents purchased a 2001 buick lesabre from the dealership new. both parents (father now deceased) retired and moved to florida in 2001, and very rarely drove the vehicle. my father passed away in february of this year (2012) and my mother asked me if i wanted the car. i drove to florida to pick up the car and noticed the dash panel was all buckled and looked horrible. i asked my mother what had happened and thought perhaps it was due to the south florida heat, but my mother said it started in 2006 and they had brought it back to dealer multiple times and was told it was not a warranty issue and would cost over $1000 to repair. after searching online for replacement dash panels i discovered this is a problem with the vehicle and has been for sometime, florida heat had nothing to do with it, i believe this is a manufacturing defect and will cause the airbag to deploy causing injury. | |||
| 03/01/2012 | 108000 | ||
| The dash pad under the windshield is starting to buckle and separate from the metal clamps. this separation is continually growing and moving from the drivers side of the dash panel to the passenger side where the front passenger air bag is located. with this movement and change i am concerned that the passenger air bag will not deploy in an accident or the air bag may inadvertently deploy causing injury to the passenger, not to mention how the driver may react should the airbag delpoy unexpectedly. general motors needs to fix this to insure nobody is injured if that hasn't already happened | |||
| 02/27/2012 | |||
| The dash pad on my 2001 lesabre, which my elderly mother previously owned and maintained well, has buckled and pulled up from the dash board right above the steering wheel. it has pulled out of the defrost panel on the driver's side and curls up and is becoming an obstruction to my view. i am unable to reattach it and worried that as it continues to pull out to the passenger's side, it will possibly activate the airbag. i have researched and found this to be a problem for multiple years of the lesabre model and gm has not addressed it. i've never seen this happen with other older car models and understand that it has been a problem for the lesabre for some in the early years of ownership. | |||
| 09/10/2011 | |||
| The back of the front dashboard has been peeling up nearly since i bought it. it is peeled away all across the front where it connects near the window. i found some information that said it can cause a hazard if it peels to the passenger side because it can cause the airbags to deploy. it's an expensive fix. it also does take some visibility away. | |||
| 10/15/2009 | 71000 | ||
| Tl- the contact owns a 2001 buick lasabre. while examining the vehicle the contact noticed that the airbag light had appeared on the dashboard. the vehicle was taken to the dealership where the airbag module was replaced, however the contact was still experiencing the failure. while traveling 45 mph the contact noticed that the frontal airbags had exploded without warning. the vehicle has not been diagnosed. the failure mileage was 71000 and the current mileage was 80000. bml | |||
| 04/22/2010 | |||
| Tl-the contact owns a 2001 buick lesabre. while driving 20 mph under normal road conditions the air bags deployed. the manufacturer was contacted and stated that an investigator would examine the vehicle. the failure and current mileages were unknown. sm | |||
| 01/20/2009 | 1 | ||
| Air bag lights come on for weeks at a time, then go back off. my mechanic said it would cost a lot of money just to get it checked. *tr | |||
| 06/01/2004 | 38000 | 1 | |
| The air bag warning light came on and stayed on while driving. this rendered the air bags inoperative. a diagnostic test was performed, but no failure code was found. *ak after two tries, the dealer found no problem in the system. *sc *jb | |||
| 11/18/2002 | 10 | 10/01/2000 | |
| The horn doesn't sound for me and dealer says it can not be adjusted because of air bag in steering wheel. i have arthritic hands and can not push the horn hard enough or in the correct spot to use it in case of an emergency. dealer said they have had other complaints from owners about this problem. dt | |||
| 04/01/2002 | 1 | 02/13/2002 | |
| Airbag light appears on dashboad and alarm system came on. while traveling on highway consumer hit horn and center piece popped up. dealership was aware of problem.*ak *slc | |||
| 05/02/2002 | 1 | 07/01/2001 | |
| Air bag broke plastic but did not inflate; neck injury resulted from whiplash. *ak | |||
| 1 | |||
| Air bag failed to deploy during accident. nlm | |||
| AIR BAGS - FRONTAL | |||
| 06/20/2005 | 40000 | ||
| 2001 buick lesabre vin 1g4hp54k214257268 dash pad has been peeling upward toward windshield. started in front of steering wheel and has migrated across to the passenger side. also peeling apart on corners and above glove box. as the passenger side has worsened, there is a noise that i suspect is coming from the passenger side air bag. i am concerned about a deployment of the passenger side air bag. the dash looks to be a blast away unit when the air bag is deployed. if the passenger side air bag were to deploy under normal driving conditions it may obscure the view of the driver. | |||
| 10/24/2003 | 60000 | ||
| 2001 buick lasabre dash is peeling up between steering wheel and windshield. started peeling up within a few years of car being manufacturered. per local dealership, buick will not cover expense to repair. this has become a real safety issue as you can barely see over the dash as it is sticking up so high and i have concerns that the air bag will deploy on the passenger side as the dash continues to peel all the way across the dash. someone is going to get severely injured or killed if buick does not fix this factory defect. buick should issue a national recall to repair a defective dash. | |||
| 08/09/2009 | 65000 | ||
| On my 2001 lesabre limited, the dashpad came pulled loose and started bunching up in front of the steering wheel. gm is not doing anything about it. if it causes airbag deploy or a sudden block of the driver's view, a serious accident may follow. , | |||
| 07/01/2010 | 91000 | ||
| The dashcover has come unglued and buckling up. there is concern that this may interfere with proper operation of the passenger air bag. | |||
| 05/21/2010 | 34863 | ||
| Car was struck from behind first then forced into the car in front. this resulted in damage to both front and rear. the impact to the front failed to activate either driver or passenger airbag ,yet caused enough damage to indicate a force beyond the activation point was received. | |||
| 11/05/2002 | |||
| Consumer states that when hit at 30mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. dealer notified ts | |||
| 10/22/2001 | |||
| Consumer was involved in a front end collison traveling 10-`15 mph in which front driver and passenger side airbags failed to deploy. consumer sustained injuries to abdominal area/ knees, and eyes. manufacturer has been contacted, but has been unable to offer any customer satisifaction. please provide further details.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/10/2005 | 72000 | 2 | 11/01/2001 |
| Dt: the contact stated that the airbag light illuminated without incident. he took the vehicle to a dealer, who suggested resetting the airbag. the dealer reset the airbag, and the airbag light later illuminated. he took the vehicle back to the dealer. the dealer determined the airbag was not working properly ,and could not offer any explanation. no further repairs or corrections have been made. *ak | |||
| 12/03/2002 | 22069 | 02/13/2002 | |
| Buick lost the bbb decision and did not perform within the 40 days allotted to replace the car. the car has multiple safety defects (air bag, transmission, braking) that the bbb said could cause serious bodily injury or death. they want to buy back the car and inspect it so it can be resold. *nlm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 11/16/2001 | 1 | 05/10/2001 | |
| Vehicle was involved in a lateral collision; upon impact, side air bags did not deploy. *ak three people were injured in the accident. the windshield was not properly installed at the time the consumer purchased the vehicle. all four doors were leaking and were repaired three times. *yh | |||