Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3059 | 01/01/2004 | 10009608 | When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 241000 | 10/24/2000 | 617236 | Subject regarding valet key. *tt | 03/14/2001 | |
| 201100 | 11/20/2000 | 616404 | Brief information pertaining to valet key. *tt | 02/25/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 05/14/2010 | 60000 | ||
| I left my window open for about five minutes during a rain storm and the left side buttons on my steering wheel controlling music only works pressing the bottom of the switches. the top of the switches have no result: therfore i lost my scanning the stations as well as seek downwards. now 2 months later without any water contact i am now losing my am/fm mode button unless i press like i want to kill it. the window switches for the left rear have now died and i am being told i need to pay for a reset of that left rear door module and then the switch should work ok. what is gm thinking of, making their switches less waterproof than 50 years ago, and why should i have to pay if it is a computer reset. thanks for no help!, gm | |||
| 09/25/2009 | |||
| We have had all 4 of our window regulators replaced on our 2001 buick lesabre within a month of each other. the windows fall down unexpectedly. it has cost us $200 each to have them replaced. i personally will never own another buick if this is the way gm handles things. also, the dashboard skin has peeled away on the driver's side and slowly proceeding to the passenger side. | |||
| 08/20/2010 | 101000 | ||
| 2001 buick lesabre rear window assembly failed on both sides, cost $400 each to fix. | |||
| 08/22/2010 | 50000 | ||
| Rear windows failed within 2 days of each other. rarely used windows. | |||
| 06/22/2010 | 55000 | ||
| My 2001 buick lasabre, all four power window regulators have failed in a 2-3 year time, vehicleehad 55,000 when failures occurred, failure was in the connection of of the cable attachment to the window lift regulator. plastic retainers had split allowing cable to pull loose. windows cannot be operated when failure occurs. | |||
| 08/10/2010 | 84745 | ||
| Had to replace rr window regulator, window would not operate. this is the second regulator that had to be replaced (lr window). i was told by one of the emoloyees that she had 3 window regulators to go bad. just about everyone i talked to has had this problem with the 2001 model. | |||
| 06/22/2010 | 55000 | ||
| My 2001 buick lasabre, all four power window regulators have failed in a 2-3 year time, vehicleehad 55,000 when failures occurred, failure was in the connection of of the cable attachment to the window lift regulator. plastic retainers had split allowing cable to pull loose. windows cannot be operated when failure occurs. | |||
| 08/10/2010 | 84745 | ||
| Had to replace rr window regulator, window would not operate. this is the second regulator that had to be replaced (lr window). i was told by one of the emoloyees that she had 3 window regulators to go bad. just about everyone i talked to has had this problem with the 2001 model. | |||
| 06/22/2010 | 55000 | ||
| My 2001 buick lasabre, all four power window regulators have failed in a 2-3 year time, vehicleehad 55,000 when failures occurred, failure was in the connection of of the cable attachment to the window lift regulator. plastic retainers had split allowing cable to pull loose. windows cannot be operated when failure occurs. | |||
| 08/10/2010 | 84745 | ||
| Had to replace rr window regulator, window would not operate. this is the second regulator that had to be replaced (lr window). i was told by one of the emoloyees that she had 3 window regulators to go bad. just about everyone i talked to has had this problem with the 2001 model. | |||
| 06/22/2010 | 55000 | ||
| My 2001 buick lasabre, all four power window regulators have failed in a 2-3 year time, vehicleehad 55,000 when failures occurred, failure was in the connection of of the cable attachment to the window lift regulator. plastic retainers had split allowing cable to pull loose. windows cannot be operated when failure occurs. | |||
| 08/10/2010 | 84745 | ||
| Had to replace rr window regulator, window would not operate. this is the second regulator that had to be replaced (lr window). i was told by one of the emoloyees that she had 3 window regulators to go bad. just about everyone i talked to has had this problem with the 2001 model. | |||
| EQUIPMENT ADAPTIVE | |||
| 03/01/2006 | 15000 | ||
| My parents purchased a 2001 buick lesabre from the dealership new. both parents (father now deceased) retired and moved to florida in 2001, and very rarely drove the vehicle. my father passed away in february of this year (2012) and my mother asked me if i wanted the car. i drove to florida to pick up the car and noticed the dash panel was all buckled and looked horrible. i asked my mother what had happened and thought perhaps it was due to the south florida heat, but my mother said it started in 2006 and they had brought it back to dealer multiple times and was told it was not a warranty issue and would cost over $1000 to repair. after searching online for replacement dash panels i discovered this is a problem with the vehicle and has been for sometime, florida heat had nothing to do with it, i believe this is a manufacturing defect and will cause the airbag to deploy causing injury. | |||
| 04/15/2011 | 121000 | ||
| Tl- the contact owns a 2001 buick lasabre. the contact stated the leather come apart from the dashboard on the driver side of the vehicle. the contact stated they heard a loud pop and that when it came loose. the contact spoke to the manufacturer and was told it was not a safety concern, but the contact is concerned what effect this may have on the air bag. the failure mileage and current mileages were 122,000.rl | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 04/01/2004 | 20000 | 3 | 06/05/2001 |
| Tl*- the contact owns a 2001 buick le-sabre with a current odometer reading of 38000 miles. the contact explained that the vehicle had been to the dealer on three separate occasions to replace window regulators of three of the windows. the first repair was of the front passenger side window. the regulator was replaced in april of 2004 at steven smith buick of rogers arkansas. this repair was covered under warranty. the second repair was on the driver's side rear window regulator which was replaced on march 6 2006. this repair was not covered under warranty, and cost the contact $407.77. the third repair was of the driver's side front window regulator on february 15, 2007 at coury buick of mesa arizona 85206. this repair was not covered under warranty and cost the contact an additional $500.00. *ak the air condition was blowing hot air. the compressor was replaced. the tie rods were replaced due to excessive play. updated 03/30/07. *jb | |||
| 02/19/2001 | 26 | 02/19/2001 | |
| The rear rotors were hanging up, make noise, pulsate, and the front end of the vehicle vibrates. *ak the consumer states that the front end vibrates, the door assembly is misaligned, sticks out, and noisy, the tire was changed but failed balance and theres a vibration, the engine stumbles/stalls, the interior cloth by the top of the windshield is loose-3 times, can hear a moan coming from the windshield, the onstar antenna fell apart, the torsion rod vibrates, the steering shudders at slow speeds and on turns and the hose/bulletin # 99-02-32-007a, power steering, and hydraulics have been replaced-8 times, the a/c blows hot air/bulletin #990139-004a, and the vehicle pops/bangs when going over bumps and making turns, theres a rattle noise from under vehicle/possible exhaust or air pump-cause: intermediate exhaust pipe rattling (internal) front exhaust manifold to oxidation catalytic converter-replaced, wheel alignment (pulls to the left), there was a rattle noise from the left side of the pillar molding/removed the a-pillar trim and insulated/align/against upper dash, and getting poor fuel economy/idle air control-reppaced. *scc | |||
| 05/01/2001 | 3 | 03/01/2001 | |
| Since buying the car it has been in the shop more than out, have had problems traveling out of town ruined two trips. the window wipers were disconnected, alternator out, transmission out, dash rattles, motor under drivers seat is loose, and the air conditioner makes a high whine. the seat, and dash and transmission have been looked at three times and still not fixed. the car shifts hard into gear after replacing the transmission which took two times to the shop to fix. the tire light kept coming on during one of the out of town trips even though it was checked repeatedly. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 02/19/2001 | 26 | 02/19/2001 | |
| The rear rotors were hanging up, make noise, pulsate, and the front end of the vehicle vibrates. *ak the consumer states that the front end vibrates, the door assembly is misaligned, sticks out, and noisy, the tire was changed but failed balance and theres a vibration, the engine stumbles/stalls, the interior cloth by the top of the windshield is loose-3 times, can hear a moan coming from the windshield, the onstar antenna fell apart, the torsion rod vibrates, the steering shudders at slow speeds and on turns and the hose/bulletin # 99-02-32-007a, power steering, and hydraulics have been replaced-8 times, the a/c blows hot air/bulletin #990139-004a, and the vehicle pops/bangs when going over bumps and making turns, theres a rattle noise from under vehicle/possible exhaust or air pump-cause: intermediate exhaust pipe rattling (internal) front exhaust manifold to oxidation catalytic converter-replaced, wheel alignment (pulls to the left), there was a rattle noise from the left side of the pillar molding/removed the a-pillar trim and insulated/align/against upper dash, and getting poor fuel economy/idle air control-reppaced. *scc | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 08/08/2002 | 6278 | 1 | 06/21/2001 |
| The consumer's tire jack is broken. scc | |||