Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
51010/01/200310016224Ashtray repair spring-in some cases, the ashtray was built with two same-side springs which may deform causing the ashtray to hang up. *sc09/02/2005
309501/01/200410010072Water leak on the left front or rear floor. *sc11/03/2004
00086600309/01/2000616348Some customers may comment that the attachment arms / straps of the rear compartment seat back trim panel are loose or sagging and are hanging down into the trunk. *tt02/23/2001
STRUCTURE - BODY
05086100203/01/2005050861002A10013452Floor pan corrosion perforation in battery compartment. *tt update. *tt04/19/2005
0323200403/23/200410013044This is a fix it right the first time reminder going out to buick dealers regarding ashtrays that are either difficult to open or will not stay closed. *tt04/06/2005
302701/01/200410009645Instrument panel itch/creak. service vme. *tt10/14/2004
03084901601/01/200310004746Ashtray difficult to open or will not stay closed. *tt01/05/2004
000866003A09/01/200200086600310000055Rear compartment seat back trim panel attachment arms / straps sag or trim panel is loose. *tt02/10/2003
020870108/02/2001625242Informatiion regarding a squeak or itch type noise coming from the glove box area. *yh11/19/2001
000848002A01/01/200100848002618078Subject pertaining to whistle noise from upper windshield / windshield upper corner reveal molding area. *jb04/03/2001
STRUCTURE - BODY - DOOR
02070108/02/2001625227Information regarding door leak. *yh11/19/2001
STRUCTURE - BODY - HOOD
010851004A01/01/200301085100410000948Premature aluminum hood corrosion / blistering. *tt04/04/2003
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
00112A00112B10014904Popping noise in the footwell area. *tt05/11/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/21/2012695001
 I have a 2001 buick lesabre custom in which the dashboard has come loose from the window molding and has buckled up half way across the dashboard. my understanding is that if it goes all the way across it can cause the airbag(s) to deploy possibly causing injury. other than this the car is in excellent condition previously owned by an older couple who, almost literally, drove it to church and the grocery store. i love my car but can't afford to replace the dashboard.
09/08/20091
 This complaint is in regards to the dashboard. i purchased the car about four years ago. initially there were not problems. as the years progressed, i noticed a steady separation of the dashboard and it started forming a very visible hump. i did some research online and discovered i was not alone in expressing my concern: http://www.cargurus.com/cars/discussion-c5295_ds45613. i am requesting that this matter be discussed and physically looked into. god forbid the airbags deploy for no reason and cause an accident or something along those lines. *tr
07/01/20081
 The dash board cover is separating or crumpled i am concerned this can cause the air bag to deploy if it separates too far. the dealer says that it is not covered under the warranty that i purchased. does someone have to be seriously injured before something is done about this problem? i have seen many other buick lesabres doing the same thing. how can this issue be condoned by gm. *tr
01/01/2009110000
 The dash covering has begun shrinking or pulling away from the windshield for some time now. don' know if this will ultimately compromise the air bag system or not. it is just plain shoddy workmanship. my 1991 lesabre interior held up much better than this 2001.
02/28/2011150000
 Tl* the contact owns a 2001 buick lesabre. the vehicle was parked when the contact noticed the structure to the dashboard was beginning to fracture and seemed to be pulling from its housing. the vehicle was neither diagnosed nor repaired. the failure and current mileage was 150,000. the vin was unavailable.
02/28/2011150000
 Tl-the contact owns a 2001 buick lesabre. the vehicle was parked when the contact noticed the structure to the dashboard was beginning to fall apart. the contact stated the dashboard looked like it was pulling away from the vehicle. the vehicle was not taken to have the failure diagnosed. the failure and current mileages were 150,000. the vin was unavailable. sm.
01/05/201165000
 The dash pad on my 2001 buick lesabre is coming apart from the dash. it causes a decrease in my view and i have done nothing to cause this.
09/15/201075000
 Tl- the contact owns a 2001 buick lesabre . the contact stated that the leather interior on the dash board is coming away from where it is suppose to be glued on . the contact stated the heat is causing the leather to un stick . the dealer was not informed about the failure. the vehicle was not repaired. the vehicle vin is unavailable. the failure mileage was 75000 and the current mileage was 125000.cv
07/20/200540000100001/15/2001
 Tl*the contact owns a 2001 buick lesabre. the contact stated that the dashboard was separating from the windshield. the failure began two years ago at the driver side and has now extended to the passenger side. the dashboard is also buckling, crumbling, and warped. the weather may be a factor. the contact can see through the dashboard, but no wires are exposed. the dealer stated that they will replace the dashboard for $600 because it is not covered under warranty. the failure mileage was 40,000 and current mileage was 63,000. * updated 12/12/07 *bf updated 12/12/07 *tr
STRUCTURE - BODY
04/14/2012478501
 Window regulators fail due to poor design on part of manufactuer. window is stuck in a down postion. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
04/14/201247850
 Widow regulators fail due to poor design on part of manufactuer. window is stuck in a down postion.j
06/17/201150000
 Tl- the contact owns a 2001 buick lesabre. the contact stated that the dashboard had begun separating from the steering wheel. the vehicle was taken to the dealer who stated that the failure was caused by the heat and temperature changes, which deteriorated the material. the vehicle was not repair and the dealer offered no further assistance. the manufacturer was notified who stated that the vehicle was not under warranty and to have the vehicle taken back to the dealer where the vehicle was purchased for a diagnostic. the failure mileage was 50,000 and the current mileage was 61,000. kmj
06/17/201150000
 Tl- the contact owns a 2001 buick lesabre. the contact stated that the vehicle dash board was separating (splitting) from the steering wheel. the vehicle was taken to the dealer who stated that the failure was from the heat and temperature changes that deteriorated the material. the vehicle was not repair and the dealer offered no other assistance. the manufacturer was notified who stated that the vehicle was not under warranty and to be taken back to the dealer where the vehicle was purchased for a diagnose at the contact cost and offered no assistance. the failure mileage was 50,000 and the current mileage was 61,000. lg
06/10/201253134
 Tl* the contact owns a 2001 buick lesabre. the contact was entering the vehicle when the dashboard detached on the driver
06/10/201253134
 Tl-the contact owns a 2001 buick lesabre. the contact was entering the vehicle when the dash board rose up on the driver
06/10/201253134
 Tl- the contact owns a 2001 buick lesabre. the contact was entering the vehicle when the dash board raised up on the drivers side. the vehicle was taken to the dealer. the dealer confirmed the dash board raised. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 53,134 and the current mileage was 53,200. rds
01/28/201259000
 Tl- the contact owns a 2001 buick lesabre. while parked, the contact noticed that the dashboard was delaminating near the front passenger side air bag. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 59,000. kmj
01/28/201259000
 Tl- the contact owns a 2001 buick lasabre. while parked the contact noticed the dash board was delaminating near the front passenger side air bag. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired.the vin was not available. the approximate failure mileage was 59,000. ds
02/27/2012
 The dash pad on my 2001 lesabre, which my elderly mother previously owned and maintained well, has buckled and pulled up from the dash board right above the steering wheel. it has pulled out of the defrost panel on the driver's side and curls up and is becoming an obstruction to my view. i am unable to reattach it and worried that as it continues to pull out to the passenger's side, it will possibly activate the airbag. i have researched and found this to be a problem for multiple years of the lesabre model and gm has not addressed it. i've never seen this happen with other older car models and understand that it has been a problem for the lesabre for some in the early years of ownership.
05/01/2009
 Dash on 2001 buick lesabre has seperated, starting on drivers side and going across to passenger side. i am concerned it can cause airbag to inflate causing an accident. local dealer said it would have to be replaced for approx. $1000.00.& 2 body shops refused to repair. another shop will replace for $800.00 to $900.00 or repair by removing windshield for $400.00. i know this is a serious problem on 2000 thru 2005 buick lesabras.
11/24/2010106000
 Earlier this summer, june or july, i took my lesabre in to my dealer where i purchased the car used (in 2006) because my dash had been separating for quite some time. i thought there may have been some sort of recall or technical bulletin for the dash problem, only to find out that they had never seen a problem like mine before. their suggestion was to replace the dash at a cost of nearly $900 and they couldn't be certain that it wouldn't happen again. i had posed the question about the separation causing problems with the air bag system since i had read something about it online. the dealer said they didn't think it would cause a problem. they finally had a service tech come look at the dash and he said he would just glue it down, put a couple screws through the dash and buy an aftermarket dash cover if it were him and sent me on my way. the dash has continually been separating more and more since then. finally, on the 24th of november 2010, as i was driving down a local highway, my air bag dash light came on and the audible alarm sounded. i immediately moved my seat back and went home asap. i looked at the manual to find out that when the air bag light was on it meant that the air bags could 1) not deploy during an accident or 2) depoly at any time without reason. this is a major safety concern and should be dealt with by the factory / dealer / carmaker / etc. this is, in my opinion, no doubt caused by the separating of the dash panel from the rest of the vehicle. please consider this dash separation as a legit problem and something that needs to be taken care of. i can't understand having to pay nearly $900 to fix a problem that many, many people are having due to poor design on the part of buick / general motors. an air bag deployment during normal driving will most certainly lead to an accident and possibly a fatality...unacceptable!!!
 Consumer would touch the door and receive a static electrical shock. have taken vehicle to dealership numerous times for this problem which the mechanic can not correct. ph
112/01/2000
 The vehicle has a large center console between two front seats containing two cup holders, the cup holdrers are too large and the plastic retainers are too thin and flexible to provide any stability, a regular size cup (6 oz, 12 oz or 16 oz) can easily turn over splashing fluid. *yh
103/01/2001
 The sun visors hang straight down and not back making it difficult to see out of the window while driving. nlm
STRUCTURE - BODY - DOOR
08/25/2001208/25/2001
 While driving 50 mph extreme vibrations occurs, cause unknown. *ak front passenger door lock broke. consumer stated there was a rattle in the dash. consumer attached administrative number vss20010150 which states that some customers comment on shaking/vibration in steering wheel, floor, or seat, it also states to inspect missing balance weights, and tires, possibly tire related. *jb
11/16/2001105/10/2001
 Vehicle was involved in a lateral collision; upon impact, side air bags did not deploy. *ak three people were injured in the accident. the windshield was not properly installed at the time the consumer purchased the vehicle. all four doors were leaking and were repaired three times. *yh
01/01/2001411/30/2000
 While driving 25-30 mph battery light on dash came on, then, all doors locked and vehicle stalled. consumer and 2 passengers were not able to get out of vehicle. while trying to start vehicle numerous times, front passenger door unlocked, and all 3 persons inside vehicle were able to get out. this was third time this happened. first time on 1jan2001, dealer said battery terminal was loose, then on 8june2001 , dealer replaced the alternator. now dealer said vehicle was not driven enough. *ak abs light illuminated. *slc
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
08/14/200182762101/24/2001
 2001 buick lesabre experienced the following problems: cruise control would not set, automatic transmission had no reverse ability, water leaking from the coolant pump, ses light illuminated, left rear brake light.***no answer required*** *mr there was a whistling sound coming from around the window area due to a revealing molding piece, the steering felt funny and was noisy when turning, there was also a clunk in the steering, there was excessive play in the right and left tie rod end, the left rear brake light was out, the right rear center bulb was out, the original battery had leaked acid causing a hole in floor under the back seat, the light switch stuck in the on position, and the right front marker light out. the power steering pump was replaced. *sc *jb
02/19/20012602/19/2001
 The rear rotors were hanging up, make noise, pulsate, and the front end of the vehicle vibrates. *ak the consumer states that the front end vibrates, the door assembly is misaligned, sticks out, and noisy, the tire was changed but failed balance and theres a vibration, the engine stumbles/stalls, the interior cloth by the top of the windshield is loose-3 times, can hear a moan coming from the windshield, the onstar antenna fell apart, the torsion rod vibrates, the steering shudders at slow speeds and on turns and the hose/bulletin # 99-02-32-007a, power steering, and hydraulics have been replaced-8 times, the a/c blows hot air/bulletin #990139-004a, and the vehicle pops/bangs when going over bumps and making turns, theres a rattle noise from under vehicle/possible exhaust or air pump-cause: intermediate exhaust pipe rattling (internal) front exhaust manifold to oxidation catalytic converter-replaced, wheel alignment (pulls to the left), there was a rattle noise from the left side of the pillar molding/removed the a-pillar trim and insulated/align/against upper dash, and getting poor fuel economy/idle air control-reppaced. *scc