Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
02V222000GENERAL MOTORS CORP.from 05/01/2002 to 07/31/2002V (Vehicle)13322108/15/2002MFRGENERAL MOTORS CORP.08/09/200208/14/2002
Defect SummaryCertain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Consequence SummaryPieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Corrective SummaryDealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
NotesGm recall no. 02032. also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/01/201140000
 Dashboard on this car is separating near steering wheel. concerned that this could eventually impair visibility and could affect the functioning of the air bags. hope we don't need to wait till there are injuries or fatalities before gm decides to recall this problem and make the necessary repairs on these cars. owned 1997 century that had no problems. very disappointed as rest of the car is still in great shape. currently has under 50k miles on the vehicle.
08/01/2011105000
 ..the dash pad on my 2003 buick lesabre is separating from the dash, so far is halfway across to passenger side...afraid the passenger side airbag may deploy if it goes much further..this is an expensive automobile, still runs good at 108m miles..understand this problem is prevalent thruout buick lesabres...why is gm and buick not acknowledging this problem as defect and recalling these vehicles..as good as these cars are, i will never buy another gm or buick automobile!!!!
08/20/2012
 The dash cover is separating ahead of the steering wheel. the dash is raising up starting to cause visibility issues. very concerned that this may go across the dash into the airbag area and cause the airbags to deploy in normal driving conditions
07/15/2009465731
 Dashboard has warped and separated from under the windshield. according to experienced auto mechanic friends of mine, deployment of the air bag system will most likely be compromised. this is a serious safety issue affecting hundreds, if not thousands of these buicks! when are you going to do something about this? check this website and you'll see how prolific a problem this is! http://www.cargurus.com/cars/discussion-c5295_ds45613 not to mention the money lost because of the inability to sell these lemons. 2000-2005 buick owners are in danger. and you've done nothing about it! if this was toyota, you would have recalled every car they make and fined them another 50 million dollars. stop the hypocrisy. intelligent americans see through this selective punishment. do your job! *tr
07/15/200946573
 Dashboard has warped and separated from under the winshield. according to experienced auto mechanic friends of mine, deployment of the air bag system will most likely be compromised. this is a serious saftey issue affecting hundreds, if not thousands of these buicks! when are you going to do something about this? check this website and you'll see how prolific a problem this is! http://www.cargurus.com/cars/discussion-c5295_ds45613 not to mention the money lost because of the inability to sell these lemons. 2000-2005 buick owners are in danger. and youve done nothing about it! if this was toyota, you would have recalled every car they make and fined them another 50 million dollars. stop the hypocrisy. intelligent americans see through this selective punishment. do your job!
09/01/2005
 I have a 2003 buick lesabre that the dash has come unglued and has buckled up half way across the dashboard. the dash is mainly affected in the area infront of the steering wheel, but is getting worse and spreading towards the center and passenger side. i'm really scared to drive my car. so afraid the airbags may not work correctly in an emergency, or even worse, that the airbags go off for no apparent reason! i have friends with the same problem. there is an internet link with a buick lesabre forum where many other dissatisfied lesabre owners are complaining of the same problem. therefore, i know mine is not an isolated case. i have contacted the dealership where i purchased the car. they told me gm was not responsible for this problem. an estimate of $525.49 was given just for a new upper dash. this did not include labor. please help!!!
06/01/201060000
 The vinyl dash pad in front of the driver started to shrink toward the steering wheel and raise upward and is now up about 1 -1/2 inches and is progressing toward the passengers side i am concerned about the possibility that when the passengers dash pad area rises upward will this cause the passenger air bag to deploy?
01/01/200717000102/01/2003
 Tl*the contact owns a 2003 buick lesabre. the contact stated that the inflater device in the steering column needed to be replaced. she stated that in the event of a crash, the air bag would not deploy. she has had the part replaced, but buick does not feel that this is a safety issue. the contact hears an occasional squeaking noise when turning the steering wheel. the speed was unknown. the failure mileage was 17,000 and current mileage was 20,000.
12/03/20034
 When driving at any speed air bag warning light appeared on the dashboard. also. the consumer contacted dealer on four separate occasions, but problem still occurs. *ak *la
 Consumer stated while driving an avis rental another vehicle traveling at high speeds hit the drivers side of consumer's vehicle. upon impact, airbags did not deploy. consumer sustained head and chest injuries. *ak
AIR BAGS - FRONTAL
07/01/201147000
 The upper dash pad is peeling from its backing, opening a 1 gap approximately a foot across, in front of the top of the steering wheel and directly behind the defroster grille housing. i have filed a complaint with gm, requesting financial assistance with repairs. gm created a case file (#71-969127956) and i was denied any assistance. i then requested to speak with the gm district rep, who also denied any assistance and would not acknowledge knowing of buick having a problem with this component. the repair estimate i obtained is $1080.20. i first observed the problem when the vehicle had 47,000 miles. the passenger side air bag is enclosed in this pad and i am concerned that if the split in the dash extends far enough, it could cause the air bag to deploy. the vehicle now has 48,000 miles and aside from this problem, is in immaculate condition. please advise me of any pending action nhtsa may be considering to force gm to take responsibility for this defect, which has been has also been reported to you by several other buick owners. i would like to know that you are serious about representing the public in vehicle defect matters.
04/29/200423000105/01/2003
 While driving, the consumer applied the brakes and the pedal went to the floor. this caused lost of braking power. the consumer placed both feet on the brake pedal but the vehicle did not stop. consequently the vehicle collided with another vehicle. upon impact, both air bags did not deploy. no injuries were reported. the consumer was able to drive the vehicle to the dealer for inspection. the mechanic advised the consumer that a representative would come down to determine the cause of the problem. *ak
07/17/2003187141
 I was hit head on. my vehicle a buick lesabre 2003 and the vehicle which hit me, a 2000 chevrolet malibu was totaled. the airbag on my buick lesabre did not deploy, thus causing me physical injuries. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/01/200773490102/19/2007
 Air bag light came on for no apparent reason. air bag light was not covered in ge auto warranty services 4 star plus contract. i took the car to the dealer of which i purchased it from and found out it was diagnosed as a faulty crash sensor but not covered, cost was $95 for a 5 min diagnostic, error code reading taken off the control computer for the airbag. safety feature failure is not covered by manufacturer, dealer or warranty. have not at this time corrected failure, price for repair was $300 on top of $95 diagnostic. *jb