Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 510 | 10/01/2003 | 10016224 | Ashtray repair spring-in some cases, the ashtray was built with two same-side springs which may deform causing the ashtray to hang up. *sc | 09/02/2005 | |
| 3095 | 01/01/2004 | 10010072 | Water leak on the left front or rear floor. *sc | 11/03/2004 | |
| 3123 | 01/01/2004 | 10009903 | Instrument panel creak or tick noise. *tt | 11/02/2004 | |
| 051203 | 05/12/2003 | 10003643 | Rattle noise coming from the hood display unit. *tt | 10/27/2003 | |
| STRUCTURE - BODY | |||||
| 050861002 | 03/01/2005 | 050861002A | 10013452 | Floor pan corrosion perforation in battery compartment. *tt update. *tt | 04/19/2005 |
| 03232004 | 03/23/2004 | 10013044 | This is a fix it right the first time reminder going out to buick dealers regarding ashtrays that are either difficult to open or will not stay closed. *tt | 04/06/2005 | |
| 3027 | 01/01/2004 | 10009645 | Instrument panel itch/creak. service vme. *tt | 10/14/2004 | |
| 030849016 | 01/01/2003 | 10004746 | Ashtray difficult to open or will not stay closed. *tt | 01/05/2004 | |
| 030850012 | 05/01/2003 | 10002386 | Cupholder assembly and replacement procedure available for front seat storage armrest. *tt | 08/26/2003 | |
| 000866003A | 09/01/2002 | 000866003 | 10000055 | Rear compartment seat back trim panel attachment arms / straps sag or trim panel is loose. *tt | 02/10/2003 |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| STRUCTURE - BODY - TRUNK LID | |||||
| 220702 | 07/22/2002 | 637304 | Engineering is in the process of testing a new adhesive for customer complaints that the trunk interior closeout panels are falling down. *tt | 11/22/2002 | |
| 160702 | 07/16/2002 | 637278 | Some vehicles may experience a condition where the closeout panel inside the trunk, between the trunk and the rear seat, may fall down. *tt | 11/22/2002 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 00112A | 00112B | 10014904 | Popping noise in the footwell area. *tt | 05/11/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/01/2012 | 120000 | 1 | |
| The dash pad has buckled between the steering wheel and windshield. possible air bag problem. *tr | |||
| 09/01/2008 | 60000 | 1 | |
| Dash pad curling way up where dash meets window. from drivers side to passenger side. i see from different web sites that this has been a major flaw for gm. impedes vision to see traffic ahead. gm nor dealers will address the problem for a recall. *tr | |||
| 08/01/2011 | 105000 | 1 | |
| ..the dash pad on my 2003 buick lesabre is separating from the dash, so far is halfway across to passenger side...afraid the passenger side airbag may deploy if it goes much further..this is an expensive automobile, still runs good at 108m miles..understand this problem is prevalent throughout buick lesabres...why is gm and buick not acknowledging this problem as defect and recalling these vehicles..as good as these cars are, i will never buy another gm or buick automobile!!!! *tr | |||
| 08/20/2012 | 1 | ||
| The dash cover is separating ahead of the steering wheel. the dash is raising up starting to cause visibility issues. very concerned that this may go across the dash into the airbag area and cause the airbags to deploy in normal driving conditions. *tr | |||
| 07/15/2009 | 46573 | 1 | |
| Dashboard has warped and separated from under the windshield. according to experienced auto mechanic friends of mine, deployment of the air bag system will most likely be compromised. this is a serious safety issue affecting hundreds, if not thousands of these buicks! when are you going to do something about this? check this website and you'll see how prolific a problem this is! http://www.cargurus.com/cars/discussion-c5295_ds45613 not to mention the money lost because of the inability to sell these lemons. 2000-2005 buick owners are in danger. and you've done nothing about it! if this was toyota, you would have recalled every car they make and fined them another 50 million dollars. stop the hypocrisy. intelligent americans see through this selective punishment. do your job! *tr | |||
| 01/01/2012 | 35000 | ||
| Tl* the contact owns a 2003 buick lesabre. the contact stated that the dashboard had become fractured and the contact was concerned that the failure could cause the air bag not to deploy in the event of a crash. neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. the current mileage was 39,000 and the failure mileage was 35,000. | |||
| 07/01/2011 | 47000 | ||
| The upper dash pad is peeling from its backing, opening a 1 gap approximately a foot across, in front of the top of the steering wheel and directly behind the defroster grille housing. i have filed a complaint with gm, requesting financial assistance with repairs. gm created a case file (#71-969127956) and i was denied any assistance. i then requested to speak with the gm district rep, who also denied any assistance and would not acknowledge knowing of buick having a problem with this component. the repair estimate i obtained is $1080.20. i first observed the problem when the vehicle had 47,000 miles. the passenger side air bag is enclosed in this pad and i am concerned that if the split in the dash extends far enough, it could cause the air bag to deploy. the vehicle now has 48,000 miles and aside from this problem, is in immaculate condition. please advise me of any pending action nhtsa may be considering to force gm to take responsibility for this defect, which has been has also been reported to you by several other buick owners. i would like to know that you are serious about representing the public in vehicle defect matters. | |||
| 02/01/2011 | 41250 | ||
| I have a 2003 buick lasabre the dash board is seperating and raising up. it starts in front of steering wheel and goes half way to the passengers side of the car. it has came apart about two inches and is raised up about three inches ,and getting worse. the car is not left out side,so i dont think it is from the sun. if this seperation reaches on across the dash(and the way it is going,it will) the passenger air bag may deploy and cause serious injury to the person it hits, or cause me to have an accident. i have talked to many people that have had this same problem with this same model buick, and that gm wont admit they have a design or workmanship problem and do the right thing and recall the cars for repair. shame on you gm. i have owned gm cars since 1957 and they were great cars. please own up to the fact that you have a problem and fix it . | |||
| 12/01/2010 | 32000 | ||
| Tl* the contact owns a 2003 buick lesabre. the contact stated that the dashboard separated from the windshield window. the vehicle was inspected by an independent mechanic who advised her that the dashboard would need replacing. the vehicle was not repaired. the failure mileage was approximately 32,000. the vin was unavailable. | |||
| 09/15/2010 | 54000 | ||
| Tl-the contact owns a 2003 buick lesabre. while the vehicle was parked she noticed that the dashboard was pulling apart. she stated the area where the dashboard was pulling apart the most was near the air bag and she was concerned that the damage may cause the air bag to deploy. the vehicle was taken to the dealer and she was advised by the dealer that the cause of the failure was the age of the vehicle. the vehicle was not repaired. the vehicle was purchased used in 2004. the vin was unavailable. the approximate failure mileage was 54,000 and the current mileage was 55,000. vwb | |||
| 06/01/2010 | 38000 | ||
| Tl-the contact owns a 2003 buick lasabre. the contact stated that the instrumental panel pad is buckling up and peeling back. the vehicle was inspected by the dealer who informed the contact that she would need to have the instrumental panel replaced. the vehicle was replaced by a independent mechanic who charged a lesser price. the failure mileage was approximately 38,000. tb | |||
| 07/06/2003 | 2000 | ||
| Tl- the contact owns a 2003 buick lasabre. the dash detached from the windshield while the vehicle was parked. the vehicle was not repaired. the approximate failure milage was 2000. ds | |||
| 100 | 60 | ||
| The consumer was unable to see the dashboard componets in the sunlight. *jb | |||
| STRUCTURE - BODY | |||
| 08/01/2012 | 55000 | ||
| Dashboard on 2003 buick lesabre limited started to seperate interffering with heads up display and starting to obcure drivers sight which could lead to a potentially fatal accident gm/buick refuse to do anything about the situation which is clearly a manufacturers defect | |||
| 06/01/2011 | 40000 | ||
| Dashboard on this car is separating near steering wheel. concerned that this could eventually impair visibility and could affect the functioning of the air bags. hope we don't need to wait till there are injuries or fatalities before gm decides to recall this problem and make the necessary repairs on these cars. owned 1997 century that had no problems. very disappointed as rest of the car is still in great shape. currently has under 50k miles on the vehicle. | |||
| 03/10/2012 | 46000 | ||
| Tl- the contact owns a 2003 buick lesabre. while parked, the contact noticed that the dashboard cover was delaminating from the front of the front passenger side air bag. the vehicle was taken to the dealer for diagnostics where the technician advised that the dashboard would need to be replaced. the vehicle was not repaired. the approximate failure mileage was 46,000. kmj | |||
| 03/10/2012 | 46000 | ||
| Tl- the contact owns a 2003 buick lesabre. while parked the contact noticed the dash board cover was delaminating in front of the front passenger side air bag. the vehicle was taken to the dealer for diagnostic. the technician stated the dash board would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 46,000. ds | |||
| 09/01/2005 | |||
| I have a 2003 buick lesabre that the dash has come unglued and has buckled up half way across the dashboard. the dash is mainly affected in the area infront of the steering wheel, but is getting worse and spreading towards the center and passenger side. i'm really scared to drive my car. so afraid the airbags may not work correctly in an emergency, or even worse, that the airbags go off for no apparent reason! i have friends with the same problem. there is an internet link with a buick lesabre forum where many other dissatisfied lesabre owners are complaining of the same problem. therefore, i know mine is not an isolated case. i have contacted the dealership where i purchased the car. they told me gm was not responsible for this problem. an estimate of $525.49 was given just for a new upper dash. this did not include labor. please help!!! | |||
| 06/20/2011 | 67000 | ||
| The dashboard started coming up by the windshield, within 3 or 4 weeks the whole dash is buckling, coming up all the was across the dashboard and the dashboard is moving toward driver and passenger. we took it to be looked at and was told the windshield would have to be removed & a new dash put in, over $3000! our car is in great condition except for this manufacture defect. i have found online multitudes of same problem with buick lasabre's. this is very dangerous as the air bags are affected. please get gm to recall this defective dashboard. thank you, norman davis | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 01/05/2003 | 1 | ||
| While taking groceries out of the vehicle the trunk lid fell and hit consumer on head. this incident caused pain,swelling and scabs on the consumers forehead and nose. *ak *nlm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/01/1901 | 1 | ||
| 2003 lesabre's bolts on frame in the front end rusted. *ts | |||