Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/01/20121000001
 Dashboard cover started lifting and pulling out from under windshield cowling about june 2012 and is traveling across to the passenger side where there is an airbag. i am now concerned that the lifting and creasing in front of the driver is a safety distraction and that if it continues to the passenger airbag that airbag may get set off unexpectedly, another safety hazard. it is definitely a manufacturer's defect and there are hundreds, if not thousands, of complaints of this on the internet. is there, or will there be, a recall to fix this problem? thank you. *tr
06/01/2012100000
 Dashboard cover started lifting and pulling out from under windshield cowling about june 2012 and is travelling across to the passenger side where there is an airbag. i am now mconcerned that the lifting and creasing in front of the driver is a safety distraction and that if it continues to the passenger airbag that airbag may get set off unexpectedly, another safety hazard. it is definitely a manufacturer's defect and there are hundreds, if not thousands, of complaints of this on the internet. is there, or will there be, a recall to fix this problem? thank you.
07/03/200840000
 Dashboard has buckled and seperated from chassis in front of driver's field of vision and spreads across middle area and towards passenger side. fear of setting off air bags and also further impairment of vision as condition worsens. seems to be a defective design by manufacturer. numerous similar cases in buick lesabre models 2000-2005.
09/03/2010115000
 Tl-the contact owns a 2004 buick lesabre. while stopped with pressure being applied to the brake pedal the driver pressed on the center of the steering column to activate the horn. the horn sounded and the air bag service light began illuminating on the dashboard. the vehicle was pulled over and shut off for a few moments. upon restart the light was no longer illuminating. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileages were 115,000. sm.
05/02/2010820001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) accident 05/02/10 on illinois route 83 and washing to street in grayslake il. the incident involved a 2004 buick lesabre and a 1987 dodge pickup. the impact of the accident was on the front right side of the buick and totaled the vehicle. the vin of the vehicle was [xxx] . the accident resulted in the passenger of the buick and the driver of the pickup being transported to the lake forest hospital on illinois rt 120 in grayslake for checkup. our concern is that with force of the impact the airbags in the vehicle did not deploy and in our estimation they should have. the female passenger of the buick continues to complain of pain nearly 10 days after the collision. we are not aware of a defect other than the bags failed to deploy and the force of the collision was substantial. the main impact of the collision appears to have been the front right passenger wheel. our daughter had a similar collision with a ford taurus wagon in the 1990's wherein she was broadsided on the rear passenger door deployed the airbags. although injuries are minimal if the center of the impact was on the passenger door, the injuries would have been horrific. our concern is that there may be a defect in the airbag deployment system. *tr
07/06/20048077101/03/2003
 The vehicle's air bags deployed, dashboard collapsed and windshield shattered in two places after tapping another vehicle.*mr the consumer indicated that the damage to both vehicle's was minimal. the driver sustained abrasion on her arm from the air bag/air bag gases. *nm
AIR BAGS - FRONTAL
07/06/20041
 Fax inquiring what actions take place once a defect problem is posted and referenced with nhtsa, defective airbag deployed in his 2004 buick lesabre injuring his wife. *mr the consumer's wife sustained sever abrasions on both arms and a nervous breakdown that still persist today when riding in the vehicle. *nm *sc *jb
07/06/20048077112/03/2003
 While driving, both frontal air bags deployed when tapping the bumper in front at 5 mph. this caused the driver to sustain minor injuries. the vehicle was towed to a garage. *ak the dashboard collapsed and the windshield shattered in two places and caused abrasions on both of the consumer's wife's arms due to the deployment. *sc *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/21/20058500108/12/2004
 Dt: the instrument panel cluster lights began to scatter and illuminated when the engine started, the battery and air bag light continued to stay on while driving for about a mile and a half. when consumer got home shu off aengine and then tried to restart to see if this would happen again. there was no power in the car. the vehicle would not start. called buick roadside asssitance because the car was still under warranty. a tow truck was sent. the car was towed to buick dealership. the dealership did not determine what was wrong because the vehicle was still at dealer. but consumer wisheed to file a complaint at this time.*ak