Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
05/30/200942000
 The lights on my heater console began to go out, one by one over a one week period. obviously all these bulbs were manufactured at the same tine to the very same specs! after finding out from y service shop that i would have to replace the whole unit (at a cost of over $600 just for the part), i found some bulbs from radio shack that i soldered in myself (through fixya.com - so many people had the same problem). shortly thereafter, more bulbs on other switches (window controls, steering wheel controls, radio) also went out. this could be a very dangerous situation if you have drivers hunting in the dark for controls as they are driving. texting is bad enough, but fumbling in the dark for your own car's controls and trying to correct a button you pushed inadvertently can cause a major accident.
10/18/2010100400
 Tl* the contact owns a 2004 buick lesabre. the contact was driving 65 mph when the exterior headlights failed. the contact stated that the failure would occur intermittently. the vehicle was inspected by an independent mechanic and the contact was advised that she would need to replace the directional switch. the vehicle was repaired yet the failure recurred within 7,000 miles. the dealer was contacted and offered no assistance. the vehicle was not further repaired. the failure mileage was approximately 100,400.
10/18/2010100400
 Tl-the contact owns a 2004 buick lesabre. the contact stated that while driving 65 mph the exterior headlights would go out on a intermittent basis. the vehicle was inspected by a independent mechanic and advised her that she needed to replace the directional switch. the vehicle was repaired for the directional switch. the vehicle has experienced the failure 7,000 miles later. the dealer was then contacted and offered no assistance. the failure mileage was approximately 100,400. tb
EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - SWITCH
06/01/2009108/09/2004
 Tl* the contact owns a 2004 buick lesabre. the contact stated that during attempted usage, the high beams failed while driving 55 mph. the contact was responsible for paying $708.31 to repair the vehicle. the current mileage is 114,000 updated 10/21/09*lj the consumer stated while driving on a two lane road, he attempted to switch the lights from low beam to high, only to discover he had no lights at all. he worked the switch rapidly a few times, until the low beam lights came on. since then, the consumer has not attempted to use the high beam lights. the problem was diagnosed as the multi-function switch located in the steering column.
EXTERIOR LIGHTING - HEADLIGHTS
10/27/200317
 When driving the vehicle at night it was very difficult to see the road. consumer contacted dealership, and mechanic determined that the headlights wore out prematurely. *ak