Consumer Complaints


Fail datemilesoccurencesPurchase date
INTERIOR LIGHTING
01/02/201080000
 My 2006 lucerne with v-6 engine has 80,000 miles on it. recently it has developed a pronounced bump} in the steering when i drive slowly in my driveway or in a parking lot. i have inspected the tie rods and other linkage under the car but see or feel nothing obviously amiss. my local tire store said this is characteristic of several gm cars he services. he said the problem is a worn plastic bushing in the steering column mechanism. also, the instrument panel gauges are virtually impossible to read in the daytime!
11/16/2006106/23/2006
 I purchased a new 2006 buick lucerne cxl, the dash board data showing the speedometer, odometer, etc., is lighted at night and inclement weather. on sunny days the lights go out, all the items mentioned are not visible. it creates a hazard since it is not possible to tell the speed. my husband got a speeding ticket for traveling at 9 mph above the posted limit. the potential for an accident is exacerbated because reading any of the data while driving is impossible. also the passenger's view of these items is obscured so that the ability to act as a co- pilot is eliminated. it seems to me that the device that turns these lights off could be modified to keep them lit. i entered a complaint the same week i purchased the car and nothing has been done, nor can i get any information from buick to indicate they are working on a solution. *nm
06/08/2006443006/08/2006
 Dt*: the contact stated while traveling various speeds during the day, the interior lights in the vehicle did not work properly. the vehicle was taken to the dealer, who determined the instrument panel was working properly by the manufacturer's design. there were no repairs made. the manufacturer was contacted and expressed that there were many complaints in regards to this problem and this matter would be looked into. the manufacturer did not provide further assistance. the consumer stated after the vehicle is in the sunlight for a period of time, the dash lights dim, he is unable to read the intrument panel, such as the speedometer and other insturments. updated 12/12/06. *jb
09/09/2006706001
 Dt*: the contact stated the vehicle's instrument panel had poor illumination during the day. the vehicle was taken to the dealer, who determined that the illumination was normal. the vehicle was not repaired. the contact stated that their were other consumers experiencing similar problems via the nhtsa website odi #10150699. updated 10/31/2006 - the consumer feels that the poor illumination is a safety issue. *nm
01/01/19011
 2006 lucerne instrument panel lights are hard to see during the day. *ts ***nar*** the trunk release is hidden in the glove box. the consumer feels that this is very inconvenient. *nm
06/07/200655106/06/2006
 Dt*: the contact stated during daylight hours, the instrument panel was difficult to see. the vehicle was taken to the dealer who determined the panel was set at high intensity, however the gauges remained difficult to view during daylight hours. the contact mentioned that the speed and fuel gauges were some examples of gauges that could not be viewed. the manufacturer was contacted, and offered three oil changes due to inconveniences. *nm updated 10/02/06. *jb, updated 11/28/2006. *ak
01/20/200618101/20/2006
 Dt*: the contact stated during daylight hours the illumination on the dash could not be seen and the gauges were not visible. the dealer was alerted. updated 09/05/06. *jb
07/10/2006106/22/2006
 Instrument panel (speedometer, gas gauge, temp gauge tach) are not back lighted during daylight driving. when it is cloudy but not dark enough for the light sensor to turn on the night mode, it is difficult to see these instruments and when you have sunglasses on it is impossible. this is a driving hazard because you do not know how fast your are driving or the state of your fuel. this is the 2006 buick lucerne. *jb
03/15/20061512003/15/2006
 Dt*: the contact stated that the instrument panel brightness control would not work during the daylight. as a result of this issue, it has been difficult for the contact to see the panel during the day. the service dealer was not able to determine the cause of the problem. update 7/18/2006 - *nm
05/12/20066200202/28/2006
 Dt*: the contact stated while setting the cruise control the vehicle surges forward 5 to 7 mph. due to this problem the vehicle takes 15 to 30 seconds to return to the set speed. this is an intermittent problem that occurs under all driving conditions. the vehicle was taken to the dealer for inspection, where it was determined this was the way the vehicle was designed. updated 7/11/2006 - driver's side mirror fogged up. the fuel gauge would move to full. wind was coming through the side of the windshield. the light to illuminate the instrument panel were not bright enough. *nm
04/21/2006104/06/2006
 The dash lights on my buick lucerne will not come on when the light switch is on the automatic setting. this is a safety hazard since the gauges, including the speedometer are not fully visible. i have reported this to the manufacturer. updated 6/23/2006 - *nm
01/28/200614101/20/2006
 2006 buick lucerne csx received delivery january 2006 - safety issue - impossible to read speedometer, computer readout or any other gauges on instrument panel on a bright sunny day. dash lights controlled automatically and light up at night but not in daytime. totally unable to read vehicle speed.*jb
04/24/2006550104/06/2006
 Dt*: the contact stated there are no daytime lights for the instrument panel. the instrument panel is under a glare shield and without proper lighting it is very difficult to read the speedometer or any of the instrument panel gauges. the dealership and manufacturer have been contacted. updated 05/16/2006 - the contact claimed it was a design/safety problem and that the manufacturer should have taken action. *ak *nm
02/13/2006600101/15/2006
 Dt*: the contact stated shortly after purchase it was discovered the dash panel gauges such as the tachometer and the speedometer were poorly lighted and made visibility limited. the vehicle was seen by a dealer. contrary to the manufacturer's design, the dealer rewired the dash panel lighting and bypassed the dash dimmer switch so the lighting illuminated at the brightest possible level. as a result, the dash panel lights could not be dimmed. updated 03/09/06