Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
02/16/2013960001
 The rear door locks on the 2006 buick lucerne have a fundamental design flaw. if the rear seat passenger pulls the door handle to open the door while the door is locked, and holds it in place when the power lock mechanism attempts to unlock the door, the mechanism binds internally making the door impossible to open. this has occurred 5 times on our lucerne over the past 4 years. the only way to open the door is remove the inner door panel. reach into the lock through the access holes and free up the mechanism. until the door is repaired the backseat passenger sitting next to the frozen door cannot get out. i can't believe that the engineering team at gm has not discovered a fix for this condition. this is very disappointing and dangerous. *tr
02/16/201396000
 The rear door locks on the 2006 buick lucerne have a fundamental design flaw. if the rear seat passenger pulls the door handle to open the door while the door is locked, and holds it in place when the power lock mechanism attempts to unlock the door, the mechanism binds internally making the door impossible to open. this has occurred 5 times on our lucerne over the past 4 years. the only way to open the door is remove the inner door panel. reach into the lock through the access holes and free up the mechanism. until the door is repaired the backseat passenger sitting next to the frozen door cannot get out. i can't believe that the engineering team at gm has not discovered a fix for this condition. this is very disappointing and dangerous
01/13/2007510/28/2006
 2006 buick lucerne with a list of concerns /problems**cc on the day of purchase the consumer's noticed wind noise from both front doors and scratches on the windshield. the dealer attempted to buff out the scratches but was unsuccessful. gm approved a windshield replacement. while driving the automatic driver's seat started moving up on it's own. the seat would not stop until it was as far forward as it could go. the cd player/radio refused to eject a cd, but after two days it finally released. the radio was also not working during this time. the consumer made a service appointment. trunk deck exploded. when the trunk release button was pushed there was a loud noise and the trunk flew open. the vehicle was taken to the dealer. the doors were readjusted to stop the wind noise. the technician indicated he couldn't find anything wrong with the seat. they also couldn't find anything wrong with the cd/radio. when the technician pressed the trunk release button on the key fob, the trunk deck exploded. the vehicle was left at the dealer to be serviced. the dealer was unable to determine the cause of the trunk problem. *nm
08/21/2006301
 My 2006 buick lucerne cxs v8 drivers seat is offset to the right of the steering wheel. upon personal investigation it was discovered that the oem supplier of the drivers side airbag had a lot of problems passing deployment specifications so as a last resort buick (gm) decided to move the seat instead. this is very uncomfortable to drive and i really wonder how well the airbag will deploy in a side impact crash. i've contacted gm and the dealer and get the runaround and was even told by one of the dealers service men that all cars are designed like that! *nm