Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| 4003 | 4003A | 10021942 | Rear doors will not open from the inside. *kb | 06/27/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/07/2011 | 74000 | ||
| Tl- the contact owns 2006 buick lucerne. the contact stated the engine on the vehicle shakes violently. the contact took the vehicle to their mechanic and was told three of the four engine mounts need to be replaced. the contact then spoke with the manufacturer and was told the vehicle is covered for the 2007, 2008 and 2009 model, but not the 2006 model. the contact stated they were not given a reason by their mechanic or manufacturer as to what caused the failure. the failure mileage was 74,000 and the current mileage was 80,000.rl | |||
| 06/10/2011 | 60100 | ||
| Tl. the contact owns 2006 buick lucerne. the contact the driver side door handle has fallen over. the contact has to enter the vehicle through the passenger side door. the contact stated previously the passenger side door handle has fallen off as well. the failure mileage was 60,100. jo | |||
| 01/31/2011 | 79825 | ||
| Tl- the contact owns a 2006 buick lucerne. the rear passenger door could not be unlocked from the inside or out. the vehicle was taken to the dealer whom performed a diagnosed. the failure was located at the door lock. the door lock was replaced. the repair did not correct the failure. the door could not be open. the vehicle was taken back to the dealer replaced door lock assembly the repair corrected the failure. the failure mileage was 79,825 and the current mileage was 80,082. li | |||
| 01/01/1901 | 1 | ||
| 2006 buick lucerne with instrument panel defects. consumer states that the instrument panel has chrome plated gadgets and when the sun hits the dashboard it shocks his eyes. *kb the consumer also stated the fake wood trim reflects badly. *jb | |||
| 02/05/2007 | 9997 | 2 | 02/11/2006 |
| Tl*- the contact owns a 2006 buick lucerne with 9,997 miles. the drivers side roof support arm attached to the side mirror obstructed vision when looking to the left. the contact explained it presents a blind spot and nearly hit two pedestrians because of it. the contact had made several seat adjustments including assistance from dealer and had been unsuccessful. the current and failure mileage were 9997.*ak updated 02/27/07. *jb | |||
| 06/28/2006 | 2 | 01/01/2006 | |
| Buick lucerne speedometer is impossible to read**cc the consumer stated the speedometer was impossible to read during daylight hours. when the consumer did get a new speedometer, the consumer still could not see it. *jb | |||
| 01/01/1901 | 1 | ||
| 2006 lucerne instrument panel lights are hard to see during the day. *ts ***nar*** the trunk release is hidden in the glove box. the consumer feels that this is very inconvenient. *nm | |||
| 02/15/2006 | 25 | 1 | 02/14/2006 |
| Dt*: the contact stated the instrument cluster was obscured by the glare from sunlight. the vehicle was taken to a service dealer, who informed the contact that the structure of the dashboard panel was a manufacturing standard. the manufacturer was notified. updated 10/17/2006 - *nm | |||
| 07/10/2006 | 1 | 06/16/2006 | |
| Unable to see instrument panel, speedometer, gas gauge during the day. lack of lighting during the day. *jb | |||
| 06/23/2006 | 4000 | 2 | 01/01/2006 |
| Dt*: the contact stated while driving 5 mph the 6 inch pillar/posts between the windshield and both front doors obscured driver visibility, nearly causing several crashes. the manufacturer was contacted. the backlighting of the instrument panel did not illuminate properly which caused poor visibility of the speedometer and other gauges. updated 9/13/2006 - *nm | |||
| 07/06/2006 | 1943 | 1 | 04/01/2006 |
| Dt*: the contact stated while driving during the daylight hours the instrument panel had no illumination. the instruments were unable to be seen without proper illumination. the manufacturer determined this was the way the vehicle was designed. updated 07/25/06. *jb | |||
| 05/12/2006 | 6200 | 2 | 02/28/2006 |
| Dt*: the contact stated while setting the cruise control the vehicle surges forward 5 to 7 mph. due to this problem the vehicle takes 15 to 30 seconds to return to the set speed. this is an intermittent problem that occurs under all driving conditions. the vehicle was taken to the dealer for inspection, where it was determined this was the way the vehicle was designed. updated 7/11/2006 - driver's side mirror fogged up. the fuel gauge would move to full. wind was coming through the side of the windshield. the light to illuminate the instrument panel were not bright enough. *nm | |||
| 01/21/2006 | 12 | 1 | 01/20/2006 |
| Impossible to read speedometer & other gauges during sunlight. gauges light up at twilight,but, not during daylight hours. this is a safety problem and cannot be corrected at the dealership. this condition has existed since the time the new vehicle was driven from the showroom. *jb | |||
| 04/17/2006 | 1 | 1 | 03/15/2006 |
| Cannot read instrument panel during daylight hours. i feel this is a safety hazard. cannot tell how fast i am going or read any other alert that appears on the instrument panel. *jb | |||
| 01/20/2006 | 12 | 1 | 01/20/2006 |
| 2006 lucerne csx - impossible to read speedometer and the other dashboard gauges during daylight hours. this has been since day of purchase, january 2006 erie located factory representatives advised factory known problem and is working on it. however after four months i am still suffering this safety problem. *jb | |||
| 04/24/2006 | 550 | 1 | 04/06/2006 |
| Dt*: the contact stated there are no daytime lights for the instrument panel. the instrument panel is under a glare shield and without proper lighting it is very difficult to read the speedometer or any of the instrument panel gauges. the dealership and manufacturer have been contacted. updated 05/16/2006 - the contact claimed it was a design/safety problem and that the manufacturer should have taken action. *ak *nm | |||
| 01/11/2006 | 27 | 1 | 01/11/2006 |
| You can not read the dash board instruments in the day time. you can not see how fast your going, how much fuel you have or if you are over heating. which makes for unsafe driving. at night the dash board instruments are well lit and you can read every thing. i've reported this to the buick dealer with no results. this defect is on my new 2006 buick lucerne lxs. *jb | |||
| 02/13/2006 | 1000 | 1 | 12/09/2005 |
| Dt*: the contact stated the dash board gauges are not readable during the day. the contact must shield the area with an object to be seen. the salesman at the dealership suggested the parking lights be used during the day. updated 3/9/2006 - *nm | |||
| 01/27/2006 | 100 | 30 | 12/23/2005 |
| Dt*: the contact stated during the day the speedometer and gas gauge can not be read. the vehicle was taken to the dealership for inspection. the dealership determined this is the way the vehicle was manufactured. updated 02/13/06. *jb | |||
| STRUCTURE - BODY | |||
| 07/05/2012 | 120000 | ||
| Tl-the contact owns a 2006 buick lucerne. the contact stated that both rear doors had become inoperable. the dealer was contacted who advised the contact to bring the vehicle in for inspection. the vehicle was not repaired. the contact attempted to reach the manufacturer. the vehicle was taken to a mechanic who stated that the locking mechanism failed and needed to be replaced. the failure mileage was 120,000. kmj | |||
| 08/05/2012 | 63000 | 1 | |
| Unable to open rear passenger door. tried from both inside and outside, tried manually unlocking and using remote to unlock. door will not open. afraid to use back seat now in case of emergency. *tr | |||
| 07/05/2012 | 120000 | ||
| Tl-the contact owns a 2006 buick lucerne. the contact stated that the rear doors failed. the contact stated that he tried to open both rear doors and they would not open. the contact notified the dealer and they stated that they never heard of something like that and for him to bring the vehicle in for inspection. the vehicle was not repaired. the contact tried to notify the manufacturer but was unable to get anyone on the phone. the contact took the vehicle to a mechanic and they stated that the locking mechanism failed and needed to be replaced. the failure mileage was 120,000. ap | |||
| 08/05/2012 | 63000 | 1 | |
| Unable to open rear passenger door. tried from both inside and outside, tried manually unlocking and using remote to unlock. door will not open. afraid to use back seat now in case of emergency. *tr | |||
| 07/05/2012 | 120000 | ||
| Tl-the contact owns a 2006 buick lucerne. the contact stated that the rear doors failed. the contact stated that he tried to open both rear doors and they would not open. the contact notified the dealer and they stated that they never heard of something like that and for him to bring the vehicle in for inspection. the vehicle was not repaired. the contact tried to notify the manufacturer but was unable to get anyone on the phone. the contact took the vehicle to a mechanic and they stated that the locking mechanism failed and needed to be replaced. the failure mileage was 120,000. ap | |||
| 08/05/2012 | 63000 | 1 | |
| Unable to open rear passenger door. tried from both inside and outside, tried manually unlocking and using remote to unlock. door will not open. afraid to use back seat now in case of emergency. *tr | |||
| 08/05/2012 | 63000 | ||
| Unable to open rear passenger door. tried from both inside and outside, tried manually unlocking and using remote to unlock. door will not open. afraid to use back seat now in case of emergency. | |||
| 05/31/2012 | 66245 | ||
| Unable to open rear passenger door. tried from both inside and outside, tried manually unlocking and using remote to unlock. door will not open. afraid to use back seat now in case of emergency. | |||
| STRUCTURE - BODY - DOOR | |||
| 02/16/2013 | 96000 | 1 | |
| The rear door locks on the 2006 buick lucerne have a fundamental design flaw. if the rear seat passenger pulls the door handle to open the door while the door is locked, and holds it in place when the power lock mechanism attempts to unlock the door, the mechanism binds internally making the door impossible to open. this has occurred 5 times on our lucerne over the past 4 years. the only way to open the door is remove the inner door panel. reach into the lock through the access holes and free up the mechanism. until the door is repaired the backseat passenger sitting next to the frozen door cannot get out. i can't believe that the engineering team at gm has not discovered a fix for this condition. this is very disappointing and dangerous. *tr | |||
| 07/31/2012 | 85000 | 1 | |
| The right rear door is unable to be opened from either inside or outside. it remains that way since the dealer wants $320 to do the work. the left rear had the same problem but that was covered under warranty when the car was relatively new. this is a safety concern. obviously there are a lot of people with the same problem. why is this not covered by a recall? my wife's cousin had a lucerne with the same issues. she got rid of hers. as soon as we can afford another car we will be doing the same thing. and i guarantee it won't be a gm!!!! *tr | |||
| 01/13/2007 | 5 | 10/28/2006 | |
| 2006 buick lucerne with a list of concerns /problems**cc on the day of purchase the consumer's noticed wind noise from both front doors and scratches on the windshield. the dealer attempted to buff out the scratches but was unsuccessful. gm approved a windshield replacement. while driving the automatic driver's seat started moving up on it's own. the seat would not stop until it was as far forward as it could go. the cd player/radio refused to eject a cd, but after two days it finally released. the radio was also not working during this time. the consumer made a service appointment. trunk deck exploded. when the trunk release button was pushed there was a loud noise and the trunk flew open. the vehicle was taken to the dealer. the doors were readjusted to stop the wind noise. the technician indicated he couldn't find anything wrong with the seat. they also couldn't find anything wrong with the cd/radio. when the technician pressed the trunk release button on the key fob, the trunk deck exploded. the vehicle was left at the dealer to be serviced. the dealer was unable to determine the cause of the trunk problem. *nm | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 02/26/2007 | 14000 | 1 | 12/20/2006 |
| Tl*- the contact heard a rattling noise coming from the trunk of the 2006 buick lucerne. the contact depressed the trunk release button inside the vehicle to open the trunk. the contact reached into the trunk to see what was causing the rattling noise. once inside the trunk, the two torsion bars that held the trunk lid open fell inside the trunk, causing the trunk lid to fall onto the contact's back. the trunk lid had to be opened by others so that he could be released from the trunk. the vehicle was taken a dealership, where they replaced the torsion bars, and informed the contact that the torsion bars were defective. the contact stated there have been no other incidents since the torsion bars have been replaced. the vehicle currently had 14000 miles. *ak updated 03/30/07. *jb | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 06/25/2007 | 600 | 1 | |
| Hood support works incorrectly, had to open but easy to close. with wind hood can close. *tr | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 02/26/2007 | 5500 | 1 | 07/10/2006 |
| Tl*the contact owns a 2006 buick lucerne. the contact struck a deer and the roof was partially removed from the vehicle. per the state farm insurance and the center line car star collision center the failure was caused because the wells did not hold, and the bonding adhesive did not bond properly. the contact filed a complaint with buick. the current and failure mileage were 5,500.*ak the consumer provided a multitude of pictures and also letters to the insurance company and the manufacturer pertaining to the incident. updated 08/13/07 *tr | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 02/26/2007 | 14000 | 1 | 12/20/2006 |
| Tl*- the contact heard a rattling noise coming from the trunk of the 2006 buick lucerne. the contact depressed the trunk release button inside the vehicle to open the trunk. the contact reached into the trunk to see what was causing the rattling noise. once inside the trunk, the two torsion bars that held the trunk lid open fell inside the trunk, causing the trunk lid to fall onto the contact's back. the trunk lid had to be opened by others so that he could be released from the trunk. the vehicle was taken a dealership, where they replaced the torsion bars, and informed the contact that the torsion bars were defective. the contact stated there have been no other incidents since the torsion bars have been replaced. the vehicle currently had 14000 miles. *ak updated 03/30/07. *jb | |||
| 02/17/2006 | 2463 | 2 | 12/06/2005 |
| Dt*: the contact stated while the truck lid was up, the wind was blowing and closed the trunk lid 6 inches. when this happened, the contact was hit in the head with the lid. the consumer was injured. the consumer stated the trunk lid closes to easily. updated 03/15/06. *jb | |||