Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/06/201023000
 Tl-the contact owns a 2006 buick lucerne . the contact stated that while driving 45 mph coming to a stop when the vehicle accelerated on its own. this happened on an different occasion when the contact applied on the brake and shifted into drive when it went into reverse on its own. the dealer was informed about the failure and they stated that there was no codes that came up on the computer.the dealer also stated that the engine is causing this problem. the vehicle was not repaired. the failure mileage was 23000 and the current mileage was 28591.cv
05/08/201010
 2006 buick lucerne xl - bought new 2006 - the instrument panel is unreadable during daylight hours on a bright day. have talked to buick about this and they say nothing can be done about it. other buick owners i have talked to have indicated the same problem.
02/09/201062128
 On 4 separate occasions my '06 buick lucerne (3.8 l)went into uncontrolable excelleration. on long road trips, with the cruise control engaged and doing approximately 70 mph, when i excelleratedhard, instead of returning to the cruise speed it seemed to lock into a passing gear. braking didn't stop it, putting it into did not slow the engine revs., however turning off the key and restarting after coasting a little while worked once or twice to stop the revs.. the other times i hit the brakes really hard and it disengaged the cruise and excelleration problem. fortunately there was no accident or damage, since i had room on the highway to do this. the buick dealer where i bought the car said they never heard of this before and could not duplicate when they tried. there was approximately 60,000 miles on the car when the last incident ocurred. ps turning off the cruise switch didn't help either.
02/06/20101
 I pulled up to the back of the building where i work to park. as i took my foot off the accelerator to brake, the car shot forward out of control. putting brakes to the floor did not stop it. the building stopped it. when i backed away, the car shot backward out of control and stopped when it hit a storage unit. the local buick dealer conducted a thorough inspection of the 2006 buick lucerne and could not find out what caused the accident. *tr
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
12/15/200610002409/01/2006
 Tl*- the contact stated that the 2006 buick lucerne would not accelerate after coming to a stop and trying to go forward. the vehicle didn't stall, but when putting the foot on the accelerator the vehicle would not move. this happened intermittently. the contact took the vehicle to the dealership, and they found nothing wrong with the vehicle. they informed the contact that the check engine light didn't come on ,and they could not duplicate the problem. the contact stated that his vehicle only had a current odometer reading of 9,500 miles, and felt that this was a safety issue. during his second trip to the dealership they installed a vehicle event data recorder, and he has brought the vehicle to dealer on four other occasions, and has caught four snap shots with the data recording system. the dealer installed a new power train control module, and the vehicle ran well for a month, but the same problems recurred, the vehicle's accelerated again. the failure mileage was 1,000 and the current mileage was 9,500.*ak
08/01/20067500604/01/2006
 Tl*- the contact stated that the 2006 buick lucerne would not move forward after the vehicle came to a complete stop. the contact waited approximately 25 seconds before he was able to proceed. he had to push the accelerator a couple of times before the vehicle accelerated. also, the vehicle would accelerate by itself without warning. the contact stated there was no particular time of the day, and the road conditions have been clear during every occurrence. the contact spoke with dealership, and they installed a data processor, the contact was advised to push data processor button when problems occurred. the vehicle has now started to give false warnings. the vehicle traction control indicator illuminated when the vehicle was not moving. also, received a service brake assistance warning when the vehicle was not moving. the vehicle currently had 12000 miles. the failure mileage was 7500.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
04/25/200727006004/01/2007
 Tl*the contact owns a 2006 buick lucerne. the contact stated that he was unable to see the left side of the speedometer, while driving between 10-50 mph during the daytime. the dealer replaced the remote sensor, but the failure continued. the manufacturer stated that the vehicle was designed that way and nothing could be done. the current mileage is 5,430 and failure mileage was 2,700. the cuise control looses speed. updated 07/19/07. *jb
11/09/200630210/09/2006
 Tl* - the contact called regardingthe 2006 buick lucerne. the contact stated that the vehicle shifted to the right. before he purchased the vehicle, he took the vehicle for a test drive and noticed the vehicle pulled to the right. the dealer advised him that they would align the vehicle before he took delivery. when he picked up the vehicle he noticed the vehicle still pulling to the right. the failure mileage was 30 mph. when the cruise control was on the vehicle it pulled to the right. there were no warning indicators. when the vehicle was driven around a curve the steering wheel came back to the center, but it still drifted 3 degrees to the right. the contact stated that he must keep pressure on the steering wheel in order to keep the vehicle straight. the contact stated the dealer has done 3 front wheel alignments and balanced the tires. this has not corrected the steering problem. the current mileage was 2400.*ak
01/24/200711626705/31/2006
 Tl*- the contact owns a 2006 buick lucerne that had been to the dealer 7 times because the air bags indicator light showed that air bags needed to be service. the dealer they replaced the air bag module and the wiring harness. the contact stated that the air bags indicator light continued to show on dashboard. *ak updated 2/27/2007 - intermittently the cruise control was inoperative. *nm
08/05/20066400104/04/2006
 Dt*: the contact stated while driving downhill with the cruise control activated, the vehicle would not slow down. the vehicle was taken to the dealer who determined the vehicle was designed that way.
05/12/20066200202/28/2006
 Dt*: the contact stated while setting the cruise control the vehicle surges forward 5 to 7 mph. due to this problem the vehicle takes 15 to 30 seconds to return to the set speed. this is an intermittent problem that occurs under all driving conditions. the vehicle was taken to the dealer for inspection, where it was determined this was the way the vehicle was designed. updated 7/11/2006 - driver's side mirror fogged up. the fuel gauge would move to full. wind was coming through the side of the windshield. the light to illuminate the instrument panel were not bright enough. *nm