Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 10/14/2012 | 80000 | ||
| Tl-the contact owns 2006 buick lucerne. the contact stated all fours wheel chrome rims were flaking causing the tires to deflate. the tire pressure warning light continued to illuminate indicating there was a failure with the tires. the vehicle was not taken to the dealer, nor the manufacturer notified. the failure mileage was 80,000. pmb | |||
| 10/19/2007 | 20348 | 1 | |
| Left rear rim, valve stem and two wheel weights replaced. chrome coming off due to poor quality. causing frequent balancing of tires and adjustment of wheel weights. vibration problems since 10/24/06. february 22, 2008, tech replaced left front and right rear wheel for the same problem. may 7, 2008, tech replaced right front wheel from peeling chrome. experiencing the same problems now. vibration in car at 50 mph. tires do not stay balanced due to flaking off chrome. technician will not rotate tires due to safety issue. have documentation, pictures and statements from technician and garage attendants. buick company will do nothing for us because our warranty has expired. rims should have been a recall. *tr | |||
| 10/19/2007 | 20348 | ||
| Left rear rim, valve stem and two wheel weights replaced. chrome coming off due to poor quality. causing frequent balancing of tires and adjustment of wheel weights. vibration problems since 10/24/06. february 22, 2008, tech replaced left front and right rear wheel for the same problem. may 7, 2008, tech replaced right front wheel from peeling chrome. experiencing the same problems now. vibration in car at 50 mph. tires do not stay balanced due to flaking off chrome. technician will not rotate tires due to safety issue. have documentation, pictures and statements from technician and garage attendents. buick company will do nothing for us because our warranty has expired. rims should have been a recall. and | |||
| 04/01/2011 | 40000 | ||
| 2006 buick lucerne wheels, leaking needs to be replaced. | |||
| 08/10/2010 | |||
| The tires continue to lose air requiring frequent refills. i am told that the problem is with the wheels and that i will have to buy new ones at over two thousand dollars. causes the car to steer hard and wear on the tires. | |||
| 04/01/2010 | 47000 | ||
| Chrome wheels corroding in valve stem openings causing tires to leak air pressure. valve stem opening corroding away and not enough material left to seal valve stem in place! | |||
| 02/09/2006 | 87314 | 1 | |
| The left-front chrome plated wheel on my 2006 buick lucerne had a stress crack develop over time. at some point in the past there must have been some impact because there was a slight flattening of the rim, but the day the rim failed i had no impact with any road hazard whatsoever; the low tire pressure indicator came on and i was losing air fast. once i could get in to have the wheel checked the hairline crack, inside the rim, was discovered. i purchased a new wheel through my buick dealer, and filed a claim with buick for some amount of compensation. in my opinion a wheel of this expense should not fail in this manner. my previous vehicle, another buick, was driven for 14 years and 427,000 miles, and i never had to replace a wheel. the wheels on my lucerne were produced in china (china is stamped inside the rim) and are of obvious poor material and quality - are they tested to meet d.o.t. standards? buick has denied my claim, based on the age of the wheel. i am not just concerned with the cost of the wheel, but also with the safety of these wheels. i drive 400-500 miles a week for work monday through thursday; i am concerned of losing a wheel at 65-70 m.p.h. have there been any other problems reported like this? i strongly feel this need to be checked into, especially now, with taxpayer-based loan money having gone to gm and with more on the way, gm needs to make sure they will stand by their products and more importantly, their loyal customers. *tr | |||
| 12/21/2005 | 18000 | 1 | 11/29/2005 |
| While entering a curve on the east -west connector in frankfort, ky, my wife lost control of our 2006 buick lucerne. the speed limit was 45 and she was going no more than 35-40. she was unable to steer the car and bring it under control. the right front part of our car hit a guardrail, she thought that she was able to bring it under control momentarily, then lost control again. the car spun around and hit the cement barrier, where the car stopped. damage was done to the right rear and the right rear wheel was completely severed from the vehicle. we had never had problems with the car before, although several days earlier, when i drove the car, i noticed several times that the car did not seem to respond immediately to my controls. the car has been serviced regularly and had approximately 18,000 miles. fortunately, my wife was not injured and no other vehicles were involved. we have approximately $10,000 in damages to the car. our primary concern is that the wheel was completely severed from the car. the tire is not flat, but the wheel separated at the hub (i think that is the correct term). since this is a new car (2006 was the first model), we wonder whether there may be some type of defect? we can't believe that the wheel would have been completely removed from the vehicle (intact) when she was never going more than 35-40 and, most likely, slower than that when she hit the cement barrier. if necessary, we can provide a copy of the accident report, a list of repairs to be made on the vehicle, and pictures that we took of the vehicle. please let us know if you need additional information. thank you for your consideration. *jb | |||
| WHEELS - CAP/COVER/HUB | |||
| 12/21/2005 | 18000 | 1 | 11/29/2005 |
| While entering a curve on the east -west connector in frankfort, ky, my wife lost control of our 2006 buick lucerne. the speed limit was 45 and she was going no more than 35-40. she was unable to steer the car and bring it under control. the right front part of our car hit a guardrail, she thought that she was able to bring it under control momentarily, then lost control again. the car spun around and hit the cement barrier, where the car stopped. damage was done to the right rear and the right rear wheel was completely severed from the vehicle. we had never had problems with the car before, although several days earlier, when i drove the car, i noticed several times that the car did not seem to respond immediately to my controls. the car has been serviced regularly and had approximately 18,000 miles. fortunately, my wife was not injured and no other vehicles were involved. we have approximately $10,000 in damages to the car. our primary concern is that the wheel was completely severed from the car. the tire is not flat, but the wheel separated at the hub (i think that is the correct term). since this is a new car (2006 was the first model), we wonder whether there may be some type of defect? we can't believe that the wheel would have been completely removed from the vehicle (intact) when she was never going more than 35-40 and, most likely, slower than that when she hit the cement barrier. if necessary, we can provide a copy of the accident report, a list of repairs to be made on the vehicle, and pictures that we took of the vehicle. please let us know if you need additional information. thank you for your consideration. *jb | |||
| WHEELS - RIM | |||
| 08/01/2006 | 25 | 5 | 08/01/2006 |
| Tl*the contact owns a 2006 buick lucerne. while driving between 20-50 mph, the vehicle pulled to the right. the vehicle was repaired by the dealer five times, which included an alignment, the tires and rims were changed, and a power steering part was replaced. yet, the failure still occurred. the failure mileage was 25 and current mileage was 24,000. updated 02-15-08. *kb the dealer stated installed xm sat radio. updated 02/15/08 *tr | |||