Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| 060849021 | 09/01/2009 | 060849021E | 10020864 | Difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine. *kb updated 3/26/10. *pe | 01/24/2007 |
| 3818 | 10/03/2006 | 3818A | 10020575 | Ses light on p1915 and/or p1819. *kb | 11/17/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 03/01/2009 | 30000 | 1 | 10/06/2008 |
| Tl*the contact owns a 2007 buick lucerne. the contact could not see the instrument panel gauges due to poor lighting. as a result, he could not determine how fast he was driving or read the other gauges. the dealer and manufacturer could not assist, but stated that the vehicle was designed in that manner. the current and failure mileages were 30,000. updated 03/17/09. *lj the consumer was unable to read the instrument panel during the daytime. updated 03/17/09. *jb | |||
| 09/01/2008 | 1 | 01/01/2007 | |
| 2007 buick lucerne lighting system on the dashboard becomes invisible at different times. *nj the consumer stated the dashboard cluster was modified, but it did not help. *jb | |||
| 02/01/2008 | 1 | 04/07/2007 | |
| 2007 buick lucerne instrument panel not visible in daylight. consumer states that the speedometer cannot be seen at all because of bad illumination. consumer states he has to look away from the road for 4 to 6 seconds to guess the speed. *kb | |||
| 09/11/2007 | 232 | 60 | 09/11/2007 |
| Tl*the contact owns a 2007 buick lucerne. when the vehicle is in a dark area, the instrument panel illuminates. when the vehicle is in a well lit area, the speedometer, odometer, and gear shift gauges are displayed. the contact took the vehicle to the dealer and they stated that it was a manufacturer defect. the manufacturer informed the dealer to replace the entire cluster. the dealer performed the repair, but the failure still exists. a police report was filed. the current mileage was 1,200 and failure mileage was 232. | |||
| 11/01/2007 | 28600 | 1 | 08/28/2007 |
| Tl*the contact owns a 2007 buick lucerne. while driving at any speeds during the day, the speedometer and fuel gauge cannot be read. the dealer acknowledged the failure. the vin was unknown. the current mileage was 28,600 and failure mileage was 29,000. the consumer stated the instrument panel can not be read in the daylight and was poorly illuminated. updated 11/26/07 *tr | |||
| 01/01/1901 | 1 | ||
| 2007 buick lucerne instrument panel cannot not be read during the daylight. customer states the instrument panel does not illuminate all the way to see the instrument panel especially the speedometer. *kb *tr | |||
| 09/01/2007 | 1 | 07/03/2007 | |
| 2007 buick lucerne instrument panel can not be seen in the daylight. customer states that the dealer said the vehicle was working to gmc specifications. *kb the consumer stated the instrument panel faded to black and was virtually unreadable. the speedometer was difficult to see. the message board below the speed indicator faded in and out with the compass indicator being visible most of the time, and the fuel gauge was impossible to read. *jb | |||
| 03/22/2007 | 1000 | 2 | 02/26/2007 |
| Tl*the contact owns a 2007 buick lucerne. the contact stated that the instrument panel gauges were not visible in the daytime. he took the vehicle to the dealer on two occasions, but the failure was not corrected. the contact was pulled over by the police and ticketed because he could not determine how fast he was driving. the current mileage was 11,000 and failure mileage was 1,000. updated 10/18/07 *tr | |||
| 01/01/1901 | 1 | ||
| 2007 buick lucerne instrument panel is hard to read in bright sunlight. customer states when it is really bright outside it is hard to read the speedometer. customer states that the problem makes it difficult to set the cruise control. *kb | |||
| 04/02/2007 | 10 | 50 | 03/26/2007 |
| The digital odometer and radio gauge readouts are pitch dark and are impossible to read when the auto-headlamps are turned on during daylight, such as right after exiting a garage, a tunnel, parking structure, etc. warning messages are also displayed through the same readout area. *jb | |||
| 01/01/1901 | 1 | ||
| 2007 design flaw with instrument panel cluster customer states that the panel is hard to read in the daylight**nar**cc the problem was researched and the fix was to replace the instrument panel cluster due to insufficient color contrast in the ipc display. *tr | |||
| 05/30/2007 | 10 | 1 | 05/03/2007 |
| The dash gauges are hard to see. fuel gage & temp are the worst. the manuel pg 171 states turn the light switch to auto, the headlights will lite at normal brightness & parking lamps & instrument panel lights will also light. panel lights do not light during the day gauges are almost impossible to see. then put sun glasses on makes it even worst. early in am & around dusk just cannot see them at all. dealer told me in order to turn on instrument panel lights switch must be at (headlamps position). i feel that since buick placed the gauges in that position then there should be some way to see them i/e backlight. please advise . is buick aware of this problem & what are their plans? *tr | |||
| 05/10/2007 | 10 | 30 | 05/02/2007 |
| Tl*the contact owns a 2007 buick lucerne. while driving on the highway, the contact was unable to read the instrument panel gauges. the panel can only be read at night. he took the vehicle to the dealer who stated that the vehicle was designed in that manner. the current mileage is 2,000 and failure mileage was 10. updated 08/27/07*jb updated 09/18/07 *tr | |||
| 01/18/2007 | 200 | 1 | 01/18/2007 |
| Tl*the contact owns a 2007 buick lucerne. the contact stated that the vehicle's dashboard is designed poorly. he is unable to read the speedometer and all the other instrument panel indicators. the dealer changed the lights, but the failure persists. the engine size was unknown. the current mileage is 3,000 and failure mileage was 200. | |||
| 01/01/2007 | 300 | 1 | 01/01/2007 |
| Tl*the contact owns a 2007 buick lucerne. the contact stated that she is unable to see the speedometer and fuel gauge when driving in sunlight. the unit was previously replaced, but the failure persists. the mechanics who performed the repair suggested that she tint the windows or place a shield over the glass. the contact feels that will not resolve the failure. the vehicle was purchased four months ago. she filed a complaint six weeks ago with the manufacturer, but nothing is being done. the engine size and # of cylinders were unknown. the current mileage is 6,000 and failure mileage was 300. | |||
| 04/03/2007 | 70 | 200 | 09/30/2006 |
| Tl* - the contact owns a 2007 buick lucerne. there is no back lighting for the dashboard during the day, and one cannot see the speedometer nor the gas gauge. this happens whenever there is a sunny and very nice day, too many times to count. the failure mileage was 70, and the current mileage was 1400.*ak | |||
| 03/01/2007 | 1 | 11/20/2006 | |
| Buick lucerne customer states that the dash is to difficult to read in the daylight**cc the consumer stated the instrument panel is recessed deeply. the panel showing the miles per hour is dark colrored, with a dark background, and a dark red needle, which is the same on the engine temperature and fuel level indicators. *jb updated *jb | |||
| 03/01/2007 | 1 | 11/20/2006 | |
| 2007 buick lucerne cxl customer has concerns with safety factors**nar**cc the instrument panel is deeply recessed. the panel showing the miles per hour is dark colored with a dark background, and a dark red needle, which is the same for the engine temperature and fuel level indicators. during the day light hours, the light shining on the miles per hour does not shine on these areas and it is very difficult to read. the consumer was told there was no way to make the panel lights stay on all the time . *jb | |||
| 12/28/2006 | 20 | 1 | 12/23/2006 |
| During daylight driving, instrument panel can not be seen due to shadows and no lighting. this includes the speedometer, so that car speed is questionable. dealer and gm technical center have been unable to correct problem. *jb | |||
| 01/01/2007 | 0 | 1 | 09/20/2006 |
| Tl* - the contact stated that while driving his 2007 buick lucerne in daylight, the dashboard interior instrument panel is not illuminating properly. in the daytime the contact can barely see the speedometer, fuel or temperature gauge. the contact has taking it to the dealership and they stated that they don't have a remedy to repair failure; they are hoping to get more information from the manufacture. *nm updated 02/22/07.*jb | |||
| 12/14/2006 | 1230 | 1 | 09/01/2006 |
| Dt*: the contact stated while driving in daylight, the dashboard illumination was not bright enough to see the speedometer. the dealer determined it operated as designed. updated 2/20/2007 - *nm | |||
| 10/17/2006 | 30 | 10/17/2006 | |
| Dt*: the contact stated the vehicle presented a permanent problem with the interior instrument panel which did not illuminate properly during the day while driving various speeds. also, the steering column turning radius was problematic when attempting to perform a u-turn. the dealer was contacted and did not provide any assistance. the manufacturer was also contacted and expressed the instrument panel was a manufacturer design feature that could not be corrected. no repairs were made. | |||