Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
08V441000GENERAL MOTORS CORP.from 03/01/2007 to 11/30/2007V (Vehicle)85773509/12/2008ODIGENERAL MOTORS CORP.08/28/200808/28/2008
Defect SummaryGm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire.
Consequence SummaryThis may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire.
Corrective SummaryDealers will install a wire harness with an in-line fuse free of charge. the recall began on september 12, 2008. owners may contact buick at 1-866-608-8080; cadillac at 1-800-982-2339 or http://www.cadillac.com; chevrolet at 1-800-630-2438; saturn at 1-800-972-8876 or http://www.saturn.com, gmc at 1-866-996-9436; or hummer at 1-800-732-5493; or through their website at http://www.gmownercenter.com .
NotesGm recall no. 08048. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V240000GENERAL MOTORS CORP. V (Vehicle)136507006/11/2010MFRGENERAL MOTORS CORP.06/04/201006/04/2010
Defect SummaryGm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
Consequence SummaryIt is possible for the heated washer module to ignite and a fire may occur.
Corrective SummaryDealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PB-10037A04/01/201110038759Ready06/27/2011
PB-10037A04/01/201110038759Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm06/27/2011
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIC-481607/01/200810026106Gmc: the windshield wiper washers turn on by themselves. *pe09/30/2008
07084700408/01/2007070847004A10022963Information on body control module (bcm) grounds. *nj10/09/2007
ELECTRICAL SYSTEM - WIRING
PIT-4730A06/01/201010036550Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee03/28/2011
PIC-4871A06/01/200810026687Gmc: service air bag; sir indicator on (dtc b0012, b0013, b0019, b0020). the sir indicator is on and the driver information center (dic) displays service air bag. *pe12/01/2008
467112/01/200710023738No start gauges inop warning messages (insp near park brake) *nj01/29/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
ELECTRICAL SYSTEM - BATTERY
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
ELECTRICAL SYSTEM - WIRING
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/01/2013658711
 As i was turning a corner in this vehicle the engine suddenly stopped running. as i was on a lightly traveled street inside a development i was able to stop near the curb. i attempted to restart the car but it would not start. i called for assistance and a flat bed tow truck came after 1 hour. the car was taken to a buick dealer that i normally use. the problem was diagnosed as the failure of the ignition module and 3 ignition coils that were supposedly damaged by the failing ignition coil. i feel that this is a serious problem as the sudden loss of power caused the power steering and braking to cease. if i had been on a busy highway or interstate it could have resulted in an crash as a result of the lack of control of the vehicle. i believe i was fortunate to be on a lightly traveled road inside a development. *tr
02/01/201365871
 As i was turning a corner in this vehicle the engine suddenly stopped running. as i was on a lightly traveled street inside a development i was able to stop near the curb. i attempted to restart the car but it would not start. i called for assistance and a flat bed tow truck came after 1 hour. the car was taken to a buick dealer that i normally use. the problem was diagnosed as the failure of the ignition module and 3 ignition coils that were supposedly damaged by the failing ignition coil. i feel that this is a serious problem as the sudden loss of power caused the power steering and braking to cease. if i had been on a busy highway or interstate it could have resulted in an crash as a result of the lack of control of the vehicle. i believe i was fortunate to be on a lightly traveled road inside a development.
08/01/2011106751
 Three door locks ceased working at various times regardless of using a key fob or the switch on the inside of the door. two were repaired at a gm repair facility (dealer). that gm repair facility attempted to fix the 3rd one, but was unsuccessful. it is aggravating to have to look at all 4 doors each time the car is unlocked or locked to check the position of the lock knob. hazard: if the door would not lock when the car is left parked, it might be easily broken into, or if the door didn't unlock in an emergency, it might trap someone inside. *tr
08/01/201110675
 Three door locks ceased working at various times regardless of using a key fob or the switch on the inside of the door. two were repaired at a gm repair facility (dealer). that gm repair facility attempted to fix the 3rd one, but was unsuccessful. it is agrivating to have to look at all 4 doors each time the car is unlocked or locked to check the position of the lock knob. hazard: if the door would not lock when the car is left parked, it might be easily broken into, or if the door didn't unlock in an emergency, it might trap someone inside.
06/30/2012860001
 Purchased vehicle 4/2/12. 6/30/12 car would not start. full power and crank but would not engage. car towed and diagnosed as fuel pump/relay. the relay was melted. repaired without incident. july 23,2012 car repeated. no start. car towed again and relay is melted again. researching it seems to be a common event occurring in 2008 v8. mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay. *tr
06/30/201286000
 Purchased vehicle 4/2/12. 6/30/12 car would not start. full power and crank but would not engage. car towed and diagnosed as fuel pump/relay. the relay was melted. repaired without incident. july 23,2012 car repeated. no start. car towed again and relay is melted again. researching it seems to be a common event occurring in 2008 v8. mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay.
08/13/200819950
 Tl- the contact owns a 2008 buick lucerne. the contact stated she has had it to the dealer four times for the fuel spilling out of the filler pipe when she's fueling the vehicle. at times the fuel shoots out and gets the contact soaked with gasoline. the dealer said the failure had been repaired but it is still doing the same thing. she also stated that the front drivers side window opens very slowly and squeaks. the drivers seat also has no padding so when she tries to get out of the vehicle she has to tilt the steering wheel in the upward position to be able to get out. the vehicle has not been repaired. the failure and current mileages were 19,950. rd
03/10/2009140001
 I took delivery of a 2008 buick lucerne.last year. almost immediately i had problems. i proceeded under pa. lemon law due to electrical issues (engine light indicating a problem) represented by counsel. i was told the problem was fixed and settled for a flat amount. since that time i have had additional engine light issues but this time it has been diagnosed (and documented) as a problem completely different than that which occurred previously. the original problem was well in excess of five times and close to 30 days down time. this new problem is now on its second occurrence and now i am in rental car. i have informed gm and the dealer that this vehicle is an accident waiting to happen. it is a potential death trap. the dealer finally admits today that this vehicle is defective. however, gm has taken a position that the first incident was settled that they refuse to acknowledge that there is a new & second problem not fixed by the first recall. i have even offered to give them their settlement money back on the first occurrence i am so disgusted. the car is a danger not only to myself but to others that i am on the road with as a travel the pa tpk. everyday for work. gm refuses to listen to their dealer who now admits that this vehicle is defective and confirms a new and second problem. gm will not listen to their dealer nor take this seriously. one problem solved another electrical problem (supposedly involving an emission systems breakdown) to go. can someone at the agency please help me? *tr
01/18/20081
 I purchased a new 2008 buick lucerne and unable to read instrument panel gauges especially speed, gas, etc during daylight periods with bright sun and/or hazy when auto running lights are on. driver is unable to observe the auto's speed, amount of fuel and other instruments on panel. this is caused by the instrument panel being install to far back into the console , therefore in deep shadow . also there is no back lighting when the auto running lights are on. this iis a major safety day time concern as driver is unable to proper judge his speed as well as being able to observe other instrument panel monitors. *tr
ELECTRICAL SYSTEM - BATTERY
09/26/2007009/26/2007
 Tl*the contact owns a 2008 buick lucerne. after purchasing the vehicle, the contact realized that the battery was located under the rear passenger seat. the contact stated that if a crash occurred, battery fumes and acids could be released into the passenger compartment. the dealer and manufacturer have not been notified. there had been no failure to date. the current mileage was 25.