Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES - SIDEWALL | |||
| 1 | 05/31/1998 | ||
| Tire leaking air because of defective inside wall. yh | |||
| TIRES - TREAD/BELT | |||
| 12/18/2003 | 41593 | 1 | |
| I have a 1998 buick park ave. purchased at my dealership: brunswick buick pontiac, 1120 route 18 north, east brunswick nj, 08816, phone# 732-651-4110, mr. jose pascual (service advisor), with original goodyear eagle ls tires serial numbers: 0606, 0610, 0615, 0623 on the vehicle. at approx. 41593 miles, my right front tire went flat in my driveway. i brought the car to the above dealership and was told that a gash approx. 5 long on the 'interior caused by a displacement of the tires steel belt, and upon further inspection by the service rep., i was told that the other three tires were on the verge of a similar failure. had the failure not happened in my driveway but on the highway i might not be writing this. i contacted a mr. tom d. at goodyear (732-821-4700) reference # 671401, and was told to bring all four tires to a goodyear dealer which i did and was told the deterioration was due to normal wear and tear, but i told goodyear that no-one would buy these tires with the knowledge that the belts would come apart at approx. 40000 miles. i conveyed their comments to the dealership who did not agree with this conclusion and is holding the four tires for a g.m. representative to inspect the tires. it was necessary for me to replace the tires prematurely at my expense as i had more normal use of the existing tire rubber. i am seeking: 1- reimbursement for the cost $409.53 of the tire replacements from goodyear, and 2- to apprise your agency of this condition as recommended by a buick g.m. customer service representative ms. kellly bristol, phone # 866-952-4368, x58036, service request # 1-172024374, so that any other persons having similar tires can have them examined for possible defects. *jb | |||
| 10/28/2000 | 4 | 04/01/1998 | |
| Severe tread separation on left front. other three tires showed start of deterioration. good year dealer contacted the manufacturer and immediately replaced all four tires, adjusting them at 50% rear and 45% front. if defect had not been caught, severe injury could have occurred. since all four tires were defective, i suspect that this is not an isolated incident. i have digital pictures of one defective tire.*ak (dot number: m6x0bmwr50 tiresize: p22560r16) | |||