Buick Park Avenue Ultra 2002
Model Park Avenue Ultra made in 2002 by Buick got 8 consumer complains there are 2 investigations as well as 8 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, exterior lighting and other. Technical service bulletines regarding fuel system, gasoline, latches/locks/linkages and structure. The car had one investigation (engine and engine cooling).
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 100202 | 02/10/2002 | 629785 | Onwers may encounter one fuel reading after they have finished driving the vehicle then a different reading when restarting the vehicle. *tt | 04/08/2002 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| 030864019 | 06/01/2003 | 10002875 | Door lock switch falls between door trim and door. *tt | 09/29/2003 | |
| STRUCTURE - BODY | |||||
| 030550004 | 02/01/2003 | 10001137 | Power seat switch bezel pops out, trim comes off. *tt | 04/17/2003 | |
| SUSPENSION | |||||
| 000310007E | 02/01/2004 | 000310007F | 10001281 | Shake/vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt update. *tt | 04/25/2003 |
| 000310007C | 08/01/2002 | 000310007B | 634981 | Subject regarding shake / vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt | 10/11/2002 |
| 00310007B | 06/01/2002 | 000310007A | 634993 | Technical information regarding shake / vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt | 10/11/2002 |
| 000310007A | 10/01/2001 | 627462 | Information regarding shake/vibration in steering wheel, floor,seat at highway speeds on smooth roads (diagnose/balance tires/wheels). *yh | 02/07/2002 | |
| UNKNOWN OR OTHER | |||||
| 240701 | 07/24/2001 | 621235 | Experiencing a slow flashing fri light. *tt | 09/12/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA07008 | GENERAL MOTORS CORP. | 06/12/2007 | 05/01/2008 | ENGINE COMPARTMENT FIRE | 08V118000 | |
| By letter dated march 12, 2008, general motors corp. (gm) has notified the agency that it will conduct a safety recall (identified by nhtsa recall number 08v-118) to address a defect in approximately 207,542 model year (my) 1997-2003 buick regal gs and pontiac grand prix gtp vehicles equipped with the l67 supercharged version of gm's 3800 series ii v6 engine.the recalled regal gs vehicles were built from august 1996 to june 2003 and the grand prix gtp from march 1996 through january 2003.according to gm, oil may escape past the valve cover gasket on the front cylinder bank (cylinders 1-3-5) and deposit onto hot exhaust system components.under certain conditions, it is possible for this oil to ignite a small pilot flame, which may spread to the adjacent plastic spark plug wire channel, the spark plug wires themselves, the plastic engine cover, and other under hood components.reports indicate this most often occurs on higher-mileage vehicles shortly after the vehicle has been driven and then parked.typically, the fire was discovered within 5 to 15 minutes after the vehicle was parked.during this time window, under hood temperatures may become elevated.such elevated temperatures combined with a lack of airflow through the engine compartment may permit a small pilot flame to propagate and ignite other fuel sources.to correct the safety defect, gm will install an improved design front valve cover gasket and spark plug wire retainer.this remedy will be suppliedfree of charge for all recalled vehicles.until sufficient parts become available to repair all of the affected vehicles, gm strongly recommends that owners observe the following important precautions: (1) they strongly recommend that owners do not park their vehicle in a garage, carport, or other structure; (2) if owners notice a burning odor, they should have their dealer inspect the vehicle - the dealer will inspect the vehicle without charge; and (3) use premium fuel (91 octane or higher) in the vehicle as recommended in the vehicle's owner manual.the action taken by gm is sufficient to resolve the issues raised by this investigation.the subject fire incident rate on the c-, g-, and h-platform subject vehicles is low.the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances.accordingly, this investigation is closed.see document file for additional information regarding this resume. | ||||||
| EA07008 | GENERAL MOTORS CORP. | 06/12/2007 | 05/01/2008 | ENGINE COMPARTMENT FIRE | 09V116000 | |
| By letter dated march 12, 2008, general motors corp. (gm) has notified the agency that it will conduct a safety recall (identified by nhtsa recall number 08v-118) to address a defect in approximately 207,542 model year (my) 1997-2003 buick regal gs and pontiac grand prix gtp vehicles equipped with the l67 supercharged version of gm's 3800 series ii v6 engine.the recalled regal gs vehicles were built from august 1996 to june 2003 and the grand prix gtp from march 1996 through january 2003.according to gm, oil may escape past the valve cover gasket on the front cylinder bank (cylinders 1-3-5) and deposit onto hot exhaust system components.under certain conditions, it is possible for this oil to ignite a small pilot flame, which may spread to the adjacent plastic spark plug wire channel, the spark plug wires themselves, the plastic engine cover, and other under hood components.reports indicate this most often occurs on higher-mileage vehicles shortly after the vehicle has been driven and then parked.typically, the fire was discovered within 5 to 15 minutes after the vehicle was parked.during this time window, under hood temperatures may become elevated.such elevated temperatures combined with a lack of airflow through the engine compartment may permit a small pilot flame to propagate and ignite other fuel sources.to correct the safety defect, gm will install an improved design front valve cover gasket and spark plug wire retainer.this remedy will be suppliedfree of charge for all recalled vehicles.until sufficient parts become available to repair all of the affected vehicles, gm strongly recommends that owners observe the following important precautions: (1) they strongly recommend that owners do not park their vehicle in a garage, carport, or other structure; (2) if owners notice a burning odor, they should have their dealer inspect the vehicle - the dealer will inspect the vehicle without charge; and (3) use premium fuel (91 octane or higher) in the vehicle as recommended in the vehicle's owner manual.the action taken by gm is sufficient to resolve the issues raised by this investigation.the subject fire incident rate on the c-, g-, and h-platform subject vehicles is low.the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances.accordingly, this investigation is closed.see document file for additional information regarding this resume. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/29/2011 | 144000 | ||
| Drove 2.5 miles from store,parked in driveway ,went in house, 3mins later heard explosion,car engine in flames,burned for 20 mins until fire dept extinguish | |||
| 08/15/2002 | 2886 | ||
| There were three systems that had problems, but one of the systems, the door locking system, seems to have cured itself. the other two problems, that of the a/c and the seat memory systems, began to show up as soon as we started driving the car after purchase. the first time that i registered those problems with the dealership, the car had been driven 2886 miles. we purchased the car on july 24, 2002. i spoke to the service manager at least once before taking the car into the dealership on sept. 11, 2002. air conditioning: after car sits in hot sun for 2 hrs or more, a/c refuses to come on. auto light is illuminated. blower does not come on and floor is shown on display screen. compressor does run. attempts to make run will sometimes get system operative. seat memory: after doors unlocked with key pad, driver selects his or her seat memory button. seat moves forward. when ignition switch is selected to on and before engine is started, seat will move to exit position. this condition intermittent--probably one time in 50 tries. dealer cannot duplicate either problem and refused to replace any components. better business bureau has been contacted and we are in arbitration at this moment. we may press for a gm re-purchase of the car. we have given dealer one more chance to find and fix the problems. we like the car very much and want to keep it if gm will fix the problems. their stone wall approach is not acceptible. | |||
| EXTERIOR LIGHTING | |||
| 11/22/2002 | 10780 | 2 | 10/29/2001 |
| While driving in a rain storm the vehicles dashboard and headlights went out, it was later determined that an ambient light sensor failed and had to be replaced. *ph *tt *nlm | |||
| OTHER | |||
| 08/15/2002 | 2886 | ||
| There were three systems that had problems, but one of the systems, the door locking system, seems to have cured itself. the other two problems, that of the a/c and the seat memory systems, began to show up as soon as we started driving the car after purchase. the first time that i registered those problems with the dealership, the car had been driven 2886 miles. we purchased the car on july 24, 2002. i spoke to the service manager at least once before taking the car into the dealership on sept. 11, 2002. air conditioning: after car sits in hot sun for 2 hrs or more, a/c refuses to come on. auto light is illuminated. blower does not come on and floor is shown on display screen. compressor does run. attempts to make run will sometimes get system operative. seat memory: after doors unlocked with key pad, driver selects his or her seat memory button. seat moves forward. when ignition switch is selected to on and before engine is started, seat will move to exit position. this condition intermittent--probably one time in 50 tries. dealer cannot duplicate either problem and refused to replace any components. better business bureau has been contacted and we are in arbitration at this moment. we may press for a gm re-purchase of the car. we have given dealer one more chance to find and fix the problems. we like the car very much and want to keep it if gm will fix the problems. their stone wall approach is not acceptible. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 08/15/2002 | 2886 | ||
| There were three systems that had problems, but one of the systems, the door locking system, seems to have cured itself. the other two problems, that of the a/c and the seat memory systems, began to show up as soon as we started driving the car after purchase. the first time that i registered those problems with the dealership, the car had been driven 2886 miles. we purchased the car on july 24, 2002. i spoke to the service manager at least once before taking the car into the dealership on sept. 11, 2002. air conditioning: after car sits in hot sun for 2 hrs or more, a/c refuses to come on. auto light is illuminated. blower does not come on and floor is shown on display screen. compressor does run. attempts to make run will sometimes get system operative. seat memory: after doors unlocked with key pad, driver selects his or her seat memory button. seat moves forward. when ignition switch is selected to on and before engine is started, seat will move to exit position. this condition intermittent--probably one time in 50 tries. dealer cannot duplicate either problem and refused to replace any components. better business bureau has been contacted and we are in arbitration at this moment. we may press for a gm re-purchase of the car. we have given dealer one more chance to find and fix the problems. we like the car very much and want to keep it if gm will fix the problems. their stone wall approach is not acceptible. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| VA | LEESBURG | 20175 | STAR BUICK |