Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 10/01/2009 | 58000 | 1 | |
| I own a 2004 buick rainier v-8 and the speedometer has stopped working. it will be functioning properly and then suddenly it will show 120 mph. sometimes it will work properly but then it goes to 120 mph again. i wouldn't normally file a report for this but after research on the internet i see where there are dozens of owners reporting the same problem with the same vehicle. i am in the process of getting it fixed. *tr | |||
| 02/02/2010 | 65430 | 1 | |
| Speedometer failure. at a standstill the speedometer reads anywhere from 10mph to 40mph. on a few occasions it seems to read correctly. *tr | |||
| 10/22/2009 | 58200 | 1 | |
| My speedometer on my 2004 buick rainier is erratic. it says i am going 100 when doing 70 and sometimes says i am going 0 when on the highway. *tr | |||
| 05/21/2009 | 69000 | 1 | |
| 2004 buick rainier speedometer is registering 25-30 mph faster than what the vehicle is actually traveling. when in park is shows the suv traveling 25 mph. *tr | |||
| 06/27/2007 | 29000 | 1 | |
| The dash cluster lighting is too dim in the daylight and non existent at dawn and dusk. there is not a manual override that allows you to select night lighting during these transitional times and on certain days so you can not see the speedometer output nor the driver advisory display. i discussed it with several dealers and they say some work this way and some don't. they have no way to tell which work properly and which ones will not. they all refused to replace it under warranty as buick says that is the way the system is supposed to work. for up to 15 minutes in morning and night the display is totally unreadable while it is slowly transitioning night time visibility. yes, i have the lighting set as bright as the system will allow at any given time but it is still not visible to me or anyone else that drives the car. i have found quite a few others on the net that have the same problem and the same could care less responses from buick on this safety issue. this goes on everyday so it probably is only a matter of time until it results in a serious accident and/or a serious mechanical failure that will be missed because you can't read the instrument cluster under certain but daily conditions such as sunrise and dusk. *tr | |||
| 02/06/2009 | 50950 | 1 | |
| I have had trouble with the headlights dimming while driving since the beginning, the dealership has several times worked on the problem, which i think has cleared up..so far. now my speedometer has started messing up, it says i am going 50 while parked and 120 while driving. i only drive short distances and mostly into and back from town 6 mile one way. i have 50,969 miles on my 2004 vehicle, i keep its checkups and oil changes regularly: dealership has records. i feel this vehicle has had electrical issues from day one, i see turn signal and brakelight issues in recall so i don't believe i am wrong about this. they want to charge me over $400 to change the cluster as the economy goes, i too cannot afford this kind of charges on an item that should not have issues. especially when i take good care of it and really has low mileage and wear and tear (perfect condition). *tr | |||
| 03/02/2007 | 1 | ||
| We have a 2004 buick rainier. during the colder times, our speedometer tic, so you don't know how fast or slow you are going. this is a safety issue. having no way to tell your speed, we could get a ticket, cause an accident. i have also noticed online, numerous people having the same problem. there needs to be a recall. we have not had it fixed. it would $600 to fix, and should not be charged to us, but to buick for a malfunction. *tr | |||
| 01/01/2008 | 37000 | 1 | |
| Instrument control for speedometer and radio just quit working. not always sure of traveling speed because speedometer quits working. very dangerous because of not sure of traveling speeds and afraid of getting ticket because of unkown speed. *tr | |||
| 08/15/2007 | 35000 | ||
| Tl*the contact owns a 2004 buick rainier. while driving 70 mph, the speedometer will display speeds between 20-120 mph. while driving various speeds on the freeway, the speed will decrease on its own. the contact must literally stand on the accelerator pedal to maintain a steady speed. while idling at a stop sign or light, the engine continues to rev. the contact scheduled an appointment with the dealer for june 23, 2008 to diagnose the failures. the current mileage was 41,000 and failure mileage was 35,000. | |||
| 08/01/2007 | 48000 | 1 | |
| Faulty speedometer, reads between 70 mph to 130 mph at all times. *tr | |||
| 03/29/2008 | 88435 | 1 | 04/17/2004 |
| My wife was stopped by the sc highway officer for speeding. based on her speedometer reading she was not speeding. in addition to speeding ticket she received warning for operating vehicle with broken equipment. it turned out that the speedometer quit working while she was driving and is now acting unpredictable. *tr | |||
| 02/01/2008 | 74000 | 1 | 11/01/2006 |
| Speed and oil pressure indicator failures. *tr | |||
| 03/07/2008 | 0 | 20 | 08/03/2005 |
| I was driving one morning and noticed that my speed registered 80miles when i had just pulled off. i cut the car off and then starting back driving and it then said i was going 120. i took my car in and they told me that my car was not under warranty for this repair, and it would cost me $575. to get it fixed. i asked for the main number to buick and called them, they said that my car did not fall in the extended warranty category and they did not have enough complaints to have this as a recall. i also told them that this is a safety hazard and that i should not have to pay out of pocket for a manufacturer defect and that i am not the only one with this problem on this particular vehicle. i could be sitting with the car idle and the speedometer reads 120, even when i made the appt. to have it checked out the service guy said that quite a few people have been in with that problem. *tr | |||
| 12/26/2007 | 37200 | 20 | 09/11/2007 |
| There seems to be a known safety issue with speedometer control module. the dealers know about this issue, transmission and speedometer repair shops knpw about this issue. this is a very dangerous problem as you are driving and the speed registers different & sometimes not at all. *tr | |||
| 01/20/2008 | 1 | 02/11/2005 | |
| As i began to work on tuesday of this week, i looked down and my speedometer was registering 120 mph. i was only just beginning so i realized something was wrong. i stopped and switched the car off and thought it would reset the gauges but it only went to 65mph. as i began driving again it started registering 120mph. then on wednesday, it would not leave off the 120mph when i turned the engine off. the next time it went back it beginning at 65 and as i accelerated it went to 120. i have no clue what speed i am traveling while driving. i went to my dealer and he said i would have to pay for it to be fixed. i did not have it fixed. *tr | |||
| 09/01/2007 | 42000 | 100 | 09/01/2004 |
| Intermittent speedometer readings. speedometer stuck anywhere between 0-120mph. *tr | |||
| 12/04/2007 | 37800 | 1 | 11/18/2006 |
| My speedometer started to stick at 60 mph when driving slowly after exiting off of the freeway at night. i then proceeded on my way home in a 30mph zone and then the speedometer was pegged out at over 120mph. from then on sometimes the needle on the gauge almost goes to zero until you start to drive the vehicle, and then it peg's out again. consequently my wife and i do not know how fast we are going which is a major safety issue especially at freeway speeds or driving through the neighborhood where children play. i have not payed to replace a 500 hundred dollar item. *tr | |||
| 11/07/2006 | 50000 | 60 | 10/08/2003 |
| Faulty speedometer registers unreliable speed. 2004 buick rainier. now, the oil pressure gauge is also faulty and jumps around. notified gm, who was well aware of this problem but claimed it was not a safety issue worthy of a recall. internet website showed hundreds of other gm suv owners with same problem. *ak | |||
| 12/19/2006 | 42000 | 5 | 03/24/2004 |
| I was in the midst of a 10 hour road trip over the holidays when the speedometer originally quit working. i was traveling at a rate of 70 mph. the speedometer started inching up and buried itself at 120 mph. i pulled off the road in an attempt to get the speedometer to go back down but it settled on 60 mph while in park. i continued on w/my trip and took the car to the dealership upon arrival in abilene, ks. they were not able to identify the problem in the cluster and checked bulletins for past problems w/speedometers. over the course of 3 months the speedometer continued to repeat this action. i had it into a dealership in austin, tx on three separate occasions w/the same response from the dealership until the speedometer finally quite working altogether. the dealer told me he had seen this in a few other models by gm. i called and filed a complaint with gm and was told there was nothing they would do. i then had to pay to have the cluster replaced in february 2007. three weeks later the car was back in b/c the entire system shut down and the speedometer quit working. the service department saw the problem upon arrival but was unable to prolong. *jb | |||