Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 3113 | 3113A | 10010835 | No connect. gen 6 vehicles in ashe, alleghany, surry and wilkes county, nc cannot connect o onstar or emergency services. *tt | 12/14/2004 | |
| 3019A | 01/01/2004 | 3019B | 10010238 | Diagnostic trouble code p0171 . *sc service engine soon light due to diagnostic trouble code p0171. *tt | 11/05/2004 |
| 030089036 | 11/01/2003 | 10004725 | Dealer installed regular production accessories (rpa). *tt | 01/02/2004 | |
| 01444 | 01/01/2003 | 10004411 | Xm dealer assistance line information. *tt | 12/05/2003 | |
| 080703 | 08/07/2003 | 10003873 | Shipment of the new 2004 buick rainier. vme message. *tt | 11/05/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/13/2013 | 153000 | ||
| Driving on a city street- speed limit of 35 mph my meter read 75 mph. i put my gps system on to monitor my mph. at traffic light while idleing the meter read 45 mph. 2004 buick rainier had been sitting outside for 3 days with the temperature in the 20's and this was the 1st time i had driven it. tried accelerating and stopping a little suddenly hoping to jolt the meter back to normal. no results. parked for about 30 minutes, started the car and it began to register at 65 mph when driving 35 mph per gps. idleing read 25 mph. after more stops and restarts the idle speed would read just below 20 mph. called onstar for a diagnostic and they connected me with gmc tech. they were going to try and reset the speedometer but found out it could not be done and wanted me to go to a local dealership. i was 400 miles from home and instead contacted my dealership at home. i was informed that this is an ongoing complaint about 2004 rainiers and that i should have no trouble traveling home in 2 days and that my speed control should work fine. i am very displeased that the gmc tech did not convey this information to me knowing that i was traveling and was concerned about safety. the next day i drove about 30 minutes parked the car for 1 1/2 hours and when i started driving then the speedometer was back to normal. googled this problem and found many complaints and stories just as mine and found out the there has been no recall because there were not enough complaints about the problem. shame shame shame on buick!!! i have since visited my local dealership and will be having a cluster replaced next week. s. so consider this a complaint about 2004 buick rainier and a complaint about gmc tech handling of what i consider a safety issue. i intend to trade in a year or two - but at that time i will certainly reconsider purchasing a gmc and/or buick. | |||
| 11/15/2010 | 138220 | ||
| It is a known fact by buick/gm that there is a major issue with the instrument cluster/electrical make up of this vehicle. hundreds of people are complaining of electrical issues with their vehicle, first and foremost is the failure of the instrument cluster. from what we have deducted so far, this is an electrical issue stemming from a ground short near the radio. we just can't pinpoint it yet. some days the instrument cluster works, some not. usually starts working on a wet day - indicating the ground short. there is no excuse for not recalling this, other than they realize how many would be involved. i spent thousands on this vehicle and now gm will not back their product. the problem didn't start until after the warranty was past, surprise surprise. i have to use a gps system with a speedometer to avoid speeding/getting fined. all the dealerships agree - the hours of labor to resolve this are beyond my pocketbook. step up and acknowledge your fault in this, gm. now. | |||
| 01/02/2012 | 79000 | ||
| 1) fuel gauge - the fuel gauge has done a 180, the needle is now upside down. and doesn't work really. i searched the internet and found out the there is a recall on 2005- 2007 buick rainiers but not on my 2004. maybe with my complaint, maybe it will include 2004 models. 2) drives door lock - the car key will no longer open the car door. i can only open the door with the remote button. | |||
| 05/31/2011 | 94000 | ||
| I have a 2004 buick rainier. spedometer is saying 120mph when only going 25. it would adjust itself for a day but then it was all over the place and now staying at 120 more often. this started at the end of may. for a few years now the hatch window lock is a problem. can't open it because i have an issue with getting it locked again without slamming it. have also had condensation in my head and rear lights since i've gotten it. why they have yet to recall about the spedometer is crazy. this is a safety issue especially when children or the elderly are involved! the cost to fix the cluster alone is 455.80$ (cheapest). this should not be my responsibility when most, if not all, of the rainiers are all malfuctioning in the same way. | |||
| 11/15/2009 | 78500 | ||
| The first incident we ran out of fuel with the fuel gauge showing we still had fuel in the tank. next incident, the oil pressure gauge indicated a very high oil pressure reading, leading me to believe something was wrong with the engine. took the car home and drove another vehicle until i could do some testing on the vehicle. oil gauge returned to normal operation. in april of 2010 i was driving exiting an interstate highway onto a four lane road and the speedometer reading became inaccurate. i was traveling faster than the indicated speed. after stopping at an intersection the speedometer never moved from zero when i was moving down the road. this occurs after a brief period of driving. mechanics i have spoken to inform me this is a common occurrence with this model vehicle. gauges such as fuel gauge, oil pressure, tachometer and speedometer are not trustworthy and give inaccurate readings. this is a very expensive item to replace and should be considered a safety hazard because you cannot determine your speed at any given moment. | |||
| 03/09/2011 | 136840 | ||
| I bought this car monday and the dealer stated it had all scheduled service, including the 130k mile service on february 26, 2011. we drove around the neighborhood and the car seemed to drive beautifully, and appeared to be immaculately maintained. until i drove to work this morning, and the speedometer started going higher and higher, reaching 80 mph, even though i had slowed down and pulled over. i shut the car off and restarted it. it appeared normal for the first 30 mph, then stuck at 40, even though i was following traffic in a 70 mph zone. it stayed at 40 mph, even after the car was turned off. i did some research on this problem and found that the instrument panel cluster has been a known problem in gm cars, and was supposed to have been corrected as the result of a class action lawsuit. there are several tsbs related to the speedometer, gas gauges, or other instruments in this cluster. i find it unforgivable that the national highway traffic safety administration has allowed an unsafe condition exist in virtually an entire brand of cars for over 7 years and has not issued a recall on these vehicles. this allowed the dealer to sell the car, knowing about the problem, but not required by law, to disclose it. and should i be on the highway, driving along at 90 mph, when my speedometer says 60, nobody is safe. not me, not the other cars on the road, certainly not pedestrians, since the braking distance is obviously far longer than my speedometer leads me to believe it is. how many millions of defective vehicles have been placed on the road in the last 7 years? how would you feel if your 5 year-old rode a bicycle into the street as i drove by? thinking i was going 30, but really going 60? this isn't just an inconvenience, it is a fatality waiting to happen. you have the authority, and the moral responsibility, to fix it. recall these cars before somebody dies. | |||
| 08/20/2009 | |||
| I have a 2004 buick rainer and the speedometter and the other gauges don't work i dont know how fast i am going or how my car is running its been like that a little after i got it and it works some times but sometimes it dont i have talked to other people who have a car like mine and they have the same problem to | |||