Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 97V058000 | GENERAL MOTORS CORP. | from 08/01/1989 to 07/30/1990 | V (Vehicle) | 676535 | 06/11/1997 | ODI | GENERAL MOTORS CORP. | 04/08/1997 | 04/17/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles and mini vans originally sold or currently registered in the following states: connecticut, illinois, indiana, maine, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont and wisconsin. the rear cradle bolts pull through the retainers due to corrosion of the retainer. if both bolts pull through, the rear cradle would not longer be supported at these mounting locations and the steering intermediate shaft can separate from the steering gear. | |||||||||||||||
| Consequence Summary | If this were to occur while the vehicle was in motion, a vehicle crash could result. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification is expected to begin during may 1997.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 00V189000 | GENERAL MOTORS CORP. | V (Vehicle) | 713435 | 09/28/2000 | ODI | GENERAL MOTORS CORP. | 07/11/2000 | 07/12/2000 | ||||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, where road salt use is heavy. a condition where one or both front engine cradle bolts can pull through the retainers due to corrosion of the retainers. | |||||||||||||||
| Consequence Summary | If both bolts pull through, the front of the cradle would no longer be supported at the mounting locations and the steering intermediate shaft could separate from the steering gear. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and rear frame/cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification began september 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, buick at 1-800-521-7300, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| RQ97017 | GENERAL MOTORS CORP. | 10/02/1997 | CRADLE BOLT FAILURES | 97V058000 | ||
| There is no summary currently available | ||||||
| RP01001 | GENERAL MOTORS CORP. | 11/28/2001 | 06/13/2002 | STRUCTURE | 00V189000 | |
| Petitioner alleges hae did not receive owner notification on nhtsa safety recall compaign no. 00v-189 | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 1 | 05/15/1996 | ||
| After the recall for the cradle bolts was completed, the steering failed. recall #00 v 189 000. *jb after the recall for the cradle bolts was completed, the steering failed. recall #00 v 189 000. there was a class action suit on brakes-consumer's brakes failed after the class action suit.*mr | |||
| 02/15/2002 | 1 | ||
| Consumers son was in operation of the vehicle when suddenly all steering was lost. the vehicle was towed and it was explained that the frame had separated from the chassis and had dropped, disengaging the steering assembly. the cause was the cradle bolts had pulled through the retainers due to corrosion. buick sent consumer a recall notice shortly after regarding the same problem. buick told consumer to send the repair bill to them for reimbursement. consumer has not heard from them since. *jg | |||
| 03/02/2001 | 1 | ||
| While making a turn heard a loud noise coming from left side of car. took to dealer, and put on front cradle bolts and washer, but never did rear. consumer felt like rear has gone bad, and they may loose steering.*ak | |||
| 11/08/2000 | 1 | ||
| Vehicles steering failed suddenly while pulling out of a parking lot, consumer took the vehicle to the dealer to see if it was covered under recall 00v-189 but the dealer was not very cooperative. nlm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/06/2004 | 147076 | 1 | |
| The rear cradle bolts broke and the cradle separated from the body of the vehicle. this caused the steering linkage couplers to separate and fall off, resulting in loss of steering. this occurred because the cradle bolts rusted. this would not have occurred if corrosive restraint parts were used when the rear cradle bolt recall 97v058000 repairs were performed, per the dealership.*ak a recall was issued for the front and rear cradle bolts. the consumer contacted the manufacturer to find out when or if the bolts were ever replaced. the representative indicated that there were no outstanding recall on the vehicle but could not tell the consumer when the recall were done. *nm | |||
| 04/04/1999 | |||
| While driving approximately 20mph frame on vehicle broke. it happened where the cradle bolts are located. the engine dropped & broke the steering shaft. no steering control. the cracks had occurred in the frame. had vehicle towed to dealer to check. *ak | |||