Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 97V058000 | GENERAL MOTORS CORP. | from 08/01/1990 to 11/30/1990 | V (Vehicle) | 676535 | 06/11/1997 | ODI | GENERAL MOTORS CORP. | 04/08/1997 | 04/17/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles and mini vans originally sold or currently registered in the following states: connecticut, illinois, indiana, maine, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont and wisconsin. the rear cradle bolts pull through the retainers due to corrosion of the retainer. if both bolts pull through, the rear cradle would not longer be supported at these mounting locations and the steering intermediate shaft can separate from the steering gear. | |||||||||||||||
| Consequence Summary | If this were to occur while the vehicle was in motion, a vehicle crash could result. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification is expected to begin during may 1997.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 00V189000 | GENERAL MOTORS CORP. | V (Vehicle) | 713435 | 09/28/2000 | ODI | GENERAL MOTORS CORP. | 07/11/2000 | 07/12/2000 | ||||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, where road salt use is heavy. a condition where one or both front engine cradle bolts can pull through the retainers due to corrosion of the retainers. | |||||||||||||||
| Consequence Summary | If both bolts pull through, the front of the cradle would no longer be supported at the mounting locations and the steering intermediate shaft could separate from the steering gear. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and rear frame/cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification began september 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, buick at 1-800-521-7300, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| RQ97017 | GENERAL MOTORS CORP. | 10/02/1997 | CRADLE BOLT FAILURES | 97V058000 | ||
| There is no summary currently available | ||||||
| RP01001 | GENERAL MOTORS CORP. | 11/28/2001 | 06/13/2002 | STRUCTURE | 00V189000 | |
| Petitioner alleges hae did not receive owner notification on nhtsa safety recall compaign no. 00v-189 | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/16/2006 | 102000 | 1 | 09/05/2005 |
| Dt*: the contact stated while driving 2 mph on a city street, there was a banging noise followed by a loss of power steering. the contact managed to pull the vehicle over without incident. the vehicle was towed to a dealer who determined the engine slipped out of its mount because the engine cradle bolts had fractured and needed to be replaced. there was a nhtsa recall, # 00v189000, regarding the structure. the vehicle was not included in the recall due to the vin. the manufacturer was notified. | |||
| 03/28/2006 | 145285 | 1 | 03/01/2004 |
| Dt*: the contact stated while driving less than 20 mph and making turns a clunking noise was heard coming from the engine. upon inspection, the independent repair shop determined the bolts and washers from the engine cradle were corroded and needed to be replaced. the mechanic discovered two recalls for the bolts, nhtsa campaign # 97v058000 and # 00v189000. according to the manufacturer's records both recalls were previously performed. the bolts and washers are being replaced. updated 04/11/06. *jb | |||
| 08/01/2002 | |||
| Oo v 189 000/cradle bolts: dealer: suburban buick in rochester, mi. phone# 248/643-0070 is refusing to honor recall because they stated that repairs would cost more then vehicle was worth. feel free to provide any further information.*ak | |||
| 01/05/2002 | 1 | 11/01/2001 | |
| My son purchased this car in nov. of 2001. he was coming up to a red light and he heard a loud pop. when he proceeded from the light , the car wouldnt steer. when he got out and looked , his engine cradle was sitting on the ground. we called a tow truck and the driver told us that issue was a recall item. i went up the road to a buick dealer and the tech. told me yes it was a recall and to have the car towed there. the tech. said it would be about $1,000. to fix. 2 days later the dealer ship calls my son and asked him how much he paid for his car , because the damages could be more than the value of the car. the next day the dealer ship calls my son and said the broken engine cradle bolts arent a recall issue and it will cost him more than $800. out of his pocket. my son hasnt given the dealer ship the ok to start working on the car now because it sounds like their trying to double-dip on this recall issue. *ak | |||
| 04/16/2001 | 1 | 03/01/1997 | |
| Both engine cradle bolts corroded, causing cradle to drop and pull steering assembly loose, along with several other engine compartment parts. cost to repair-$895.00.*ak | |||
| 1 | |||
| The vehicle experienced failure of the recall (00v-189) component which caused loss of control and damage to the vehicle, the vehicle is not included in the recall due to vin #. *mjs | |||
| 10/06/2000 | 1 | ||
| Recall oo v 189 000/cradle bolts: while traveling at 25-30 mph, driver heard a loud popping noise and all of a sudden vehicle lost steering control. ; manufacturer notified, and informed consumer that vehicle was not covered under that recall due to vin. *ak the customer states that the recall problem is exactly the same to what the vehicle is experiencing. therefore, the recall should be extended to cover this vehicle too. *yh | |||
| STRUCTURE - BODY | |||
| 10/01/2001 | |||
| Consumer contacted dealership for recall 00v189000 concerning structure, but was unable to complete work for lack of parts. please provide further details.*ak | |||
| 07/01/1997 | |||
| Vehicle has water inside on the floor behind the drivers seat. sometimes the entire floor will be wet in the rear of the vehicle, front floor has never been wet. dealer is not aware of the problem. various mechanics contacted, and cannot duplicate the problem.. provide further information. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 02/01/1997 | |||
| Both fenders have rusted through in the exact same spot on both sides , possible problems with the paint itself or the metal used for the fenders. it doesn't seems as though this should happened to a vehicle with that few miles on it. always been taken care off.*ak | |||
| STRUCTURE - BODY - DOOR | |||
| 06/10/1991 | 5 | 06/08/1991 | |
| Consumer has experienced several problems with this vehicle, brakes have been replaced 5 times, most recently the consumer was driving and noticed smoke coming from the left front wheel, calipers had been sticking and binding. ecm failed and was replaced. heater pipe was leaking and was replaced. windshield washer didn't work right. left and right lens covers replaced due to water entering them. power door lock failed and was replaced. left side mirror was replaced. oil sensor was replaced. left window motor failed and was replaced. right front lamp replaced. *slc | |||
| 03/20/2000 | 2 | 08/01/1998 | |
| As of now, i am completely locked out of my vehicle. both door handles have broken due to poor manufacturing. i know other people who have had the same problem. also to be poorly manufactured, they are quite expensive. *ak | |||
| 10/01/1999 | |||
| Driver's and passenger's electronic door latches malfunctioned, causing driver's/passengers' doors not to open from the inside of the vehicle, which may trap an occupant. have not contacted the dealer. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 06/04/1997 | 1 | 07/01/1991 | |
| Broken support rod for trunk lid.mjs | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/28/1997 | 80000 | 1 | |
| Was traveling on a curve when in split second loss steering and ended off roadway upside down ,it was after about a year i started getting recall notices that said this same thing would happen ,these recalls started in 2000,and 2001 ,and that's when i started to think that infact the bolts failing caused my accident or contributed to it . i made calls to buick and was even sent a recall list post dated 12-20-2000, today looking online seems alot of trouble with bolts were occurring 96 + 97 but i was never noticed until it was too late ,i called buick last year and they now say they have no info on my prior years calls to them ,and to date i have not been reimbursed for my losses ,no offer to repair ,refund ect . my only thought that these need to be better noticed to consumers for safety reasons, as with toyota recall i'm not sure the public is or has been made aware that they should report any thing about a car to the nhtsa web site and let it work out itself thru the database, i did not have a computer back then to access the 10 fold info on such recalls to protect the public ,my main concern today is what is buick going to do for my losses? thank you *tr | |||
| 08/07/2008 | 125000 | ||
| Tl*the contact owns a 1991 buick regal. while attempting to pull into a parking space at 2 mph, the contact heard a loud noise. he inspected the vehicle and noticed that the subframe failed and was hanging from the vehicle. the vehicle was towed to a local repair shop and it was discovered that the rear cradle bolts pulled through the retainers due to corrosion. the failure caused a separation of the steering shaft. the dealer stated that his vin was excluded from nhtsa campaign id number 97v058000 (structure); therefore, the contact would be responsible for the repair costs, which exceeded $600. the manufacturer was unable to assist. the failure and current mileages were 125,000. | |||
| 03/18/2002 | 1 | ||
| Consumer was pulling away from a street light and heard a noise, frame to vehicle fell out, and steering wheel was spining.*ak consumer stats that engine cradle vender, engine frame, fell down to ground, frame bolts still in body but retainers rusted out allowing frame section to fall through, steering column separated from rack and pinion and steering wheel spins freely. *yd | |||
| 11/28/1997 | 2 | 07/13/1990 | |
| Twice the bolts that support engine rotted out, causing the engine to drop down on the highway. the first time was on novemer 28, 1997 with 78,000 miles and on april 20, 1999. consumer also stated that the frame is cracked, the dealer/manufacturer were notified about this problem. vehicle has been repaired at owner's expense. consumer feels he should be compensated for repairs. *tt | |||
| 07/12/1997 | |||
| When trying to get into the vehicle the doors won't open, and the door latch gets stuck. water is getting into the vehicle in the back on the passenger side and in the front on the driver side. the front passenger s and the driver don't know how the water is getting into the vehicle , especially when it's not raining. *ak | |||