Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 02/21/2004 | 3 | ||
| One day while driving my wife's 1998 buick regal when i heard a sudden gust of wind noise. i had found out that both of the rear windows had fallen as if they were off track, but these were electric windows. a few weeks later the front driver side window fell as well. i called 3 different buick dealers who all told me that the regulators on my year model have a very bad tendancy to go out. they also informed me that the regulator for each window is $400.00 plus labor. i spoke to buick's customer service who said that they have never received a complaint on this, but i have found countless forums online with many people who have the exact same problem of two or more windows malfunctioning all at one time...this is no coincedence. although it sounds like it's just a few window problems, unfortunately when it rains the windows fall and my wife and daughter have ended up in a very wet car trying to come home. i believe this to be an electrical problem as i have also had the wires in the rearview mirror short out and melt. this has hindered the view from my mirror as well as leaked black goo all over my console. when i told this to buick they didn't see it as a problem. i have one other complaint that the rear seat belts are not properly done. they work and don't work whenever the mood strikes them. this is very disconcerning when i have children to put in the back. *ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 07/02/2004 | 91000 | 1 | |
| While driving at any speed consumer felt that the vehicle's seat was getting too warm. consumer stopped at a rest stop to use the facilities and returned to the vehicle. upon returning to the vehicle consumer noticed that the vehicle was filled with smoke. the consumer claimed that no one in the vehicle smoked. consumer mentioned that there were heated seats in the vehicle that may have caused the fire. vehicle was taken to the dealer who refused to help solve the problem.*ak it was later determined that eh heat seat wiring malfunctioned and caused a small fire which left a hole in the seat about 6 inches in diameter. *nm | |||
| 05/24/2003 | 1 | ||
| The passenger side seat (without the heat switch being turned on) got so hot it melted a plastic bag on the seat and got the bottom of the seat so hot it melted the foam under the leather and caused a brown burn mark in the middle of the grey leather seats. *tt | |||