Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| STEERING - COLUMN | |||||
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| 020235002A | 06/01/2002 | 020235002 | 634927 | This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt | 10/10/2002 |
| 020235002B | 08/01/2002 | 020235002A | 634911 | This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt | 10/10/2002 |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/16/2011 | 1 | ||
| 1999 buick regal. consumer seeks reimbursement for power steering repairs *tgw the repair shop replaced the steering gear assembly. *jb | |||
| 08/12/2011 | 150000 | ||
| Tl* the contact owns a 1999 buick regal. while driving 25 mph, the contact was unable to turn the steering wheel to the right. the dealer was not notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who informed the contact of nhtsa campaign id number: steering ( steering); however, the contacts vehicle was not included. no repairs were performed. the current and failure mileage was 150,000. | |||
| 08/12/2011 | 150000 | ||
| Tl- the contact owns a 1999 buick regal. while driving 25 mph, the contact was unable to turn the steering wheel to the right. the dealer was not notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who informed the contact of nhtsa campaign id number: steering ( steering); however, the contacts vehicle was not included. no repairs were performed. the current and failure mileage was 150,000. rvk | |||
| 08/12/2011 | 150000 | ||
| Tl-the contact owns a 1999 buick regal. while driving 25 mph, the contact stated the steering wheel was unable to steer to the right. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who informed the contact of nhtsa campaign id number: steering ( steering); however, the contacts vehicle had not been included. no repairs were performed. the current and failure mileages were 150,000. bw | |||
| 05/12/2006 | 5000 | 1000 | 12/10/1998 |
| At low speeds (parking; turning) steering loss is experienced. complained to dealer after first purchased. was told to keep the rpms up to assist turning. gets so bad i have had to stop and back up and use all my strength to turn the wheel. *jb | |||
| 5000 | 5 | ||
| Intermittently while driving at low speeds, it was difficult to turn the steering wheel to the left. the cause of the problem had not been determined. *ak | |||
| 03/27/2003 | 89477 | 1 | 07/15/2001 |
| The vehicle swayed left to right while driving, and the steering wheel was hard to control. *jb there was a clunk in the steering wheel which caused by the undertorqued steering gear bolts. the steering shaft was loose and was replaced by the dealer. *ts(see annotation - m. jordan) *ts. also the engine failed to turn over, the dealer replaced the alternator and found the no voltage on the battery, the transmission jumped when it was put into gear, the dealer found the shaft for the 4th gear worn, the vehicle pulled to the side, the rack and pinion was replaced, the oil pan and front motor mount was replaced | |||
| 11/07/2001 | 63990 | 1 | |
| The steering failed on the vehicle.*dt *jb | |||
| 02/18/2003 | 67000 | 1 | 06/01/1999 |
| Steering assembly needed to be replaced at 67,000 miles on 1999 buick regal which has been well cared for. single owner virtually all highway use vehicle 3.5 years old. steering became sluggish when car was first started, then responded normally. was told some internal seals were worn. this could have been major safety problem, but fortunately not. i have never had a vehicle where the steering assembly from wheel to wheel had to be replaced and have driven 6 vehicle's to over 100,000 miles, one 130,000. | |||
| 12/30/2001 | |||
| Consumer stated when turning there is a weird noise in the steering column. took to dealer and rack mounting bolts had worked loose, consumer feels if bolts loosen to much they may not be any steering. please provide any further information. mr | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 1 | 03/16/1999 | ||
| Power steering pump is defective. dealer has been notified.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/18/2007 | 110000 | 1 | 10/15/2005 |
| Power steering fails when turning to the right. unit operates correctly when turning to the right, however there in intermittent power assist to the left. the unit failed when turning in a parking lot to the left, there was a pop followed by a complete loss of power assist to the left. the fluid level in the power steering resivoir is normal, how a slight pressure was observed when the cap was removed. *jb | |||
| 09/30/2004 | 90250 | 25 | 01/15/2001 |
| Almost caused accident, power steering pump and pressure hose replaced, problem not corrected. steering to left is very difficult even after pump was replaced, as it was prior to pump being replaced.*ak | |||
| 01/21/2004 | 55000 | 07/01/1999 | |
| My 1999 buick regal ls continues to demonstrate an occasional power steering failure. the failure occurs with a first start/cold start or after the vehicle has been sitting for a period of time after being operated. the problem is a lack of power steering when turning to the left, i.e. when pulling out of a parking space in a parking lot and a hard left turn is required. the situation is negated after the steering wheel is returned to a straight position or full right position. this occasional failure has been ongoing for more than 40,000 miles but has been more frequent with this winter's extreme cold weather. my vehicle currently has 99,000+ miles. the recent recall by gm of 1996-1998 regals for this same problem has prompted my reporting of this failure with my vehicle. | |||
| 11/18/1998 | |||
| When driving at any speed and making a turn, tires felt like they were in water. also power steering felt loose. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 1 | 07/15/2001 | ||
| Insufficient info-the consumer has a concern about the tie rod. scc | |||
| 09/28/2002 | 1 | ||
| Consumer states that the left hand side tie rod had broke and the consumer needs to replace the part. contacted dealer and the dealer is aware of the problem but is not willing to do anything. nlm | |||
| STEERING - RACK AND PINION | |||
| 12/14/2005 | 1 | 05/07/2005 | |
| I am the owner of a 1999 buick regal ls. i have 70,000 miles on my car. in december i noticed problems making sharp turn to the right. i would be backing out of drive ways or making 3-point turns and i would hear and feet a clink like something it stuck and then pushes through with pressure. on february 3, 2006 i drove my car as usual and there was a very strong resistance to turn to the left. the steering wheel would not make left turns without lots of force and stepping off the brake. i lose power steering assist only making left turns, the right turn is just fine. i would hear a pop when i would force the turn. i had the problem checked out right away and was said to be a steering rack and pinion problem. i did some research and found out that my same model was recalled for the exact problem in 96' 97' and 98 models, but not the 1999. i contacted gm for them to take responsibility and pay for this, but they will not!!! i was forced to take it to a gm dealership in tampa, fl to get this fixed, as the car was unable and not safe to drive at all. they installed a new rack and pinion and a tie rod, costing $1,000.00 for the total work. i am upset with the fact gm is not taking responsibility for this problem when the same car 3 years before had the exact problem and i have found many many people with the same problem and the same year and model as my car and they had to pay for it themselves as well. i have a one year or 12,000 warranty on the rack and pinion and tie road. i had the work done on friday, feburary 10, 2006. *jb | |||
| 03/06/2005 | 35611 | 1 | 10/29/1999 |
| Over several weeks time i noticed that when vehicle was sitting still right turn required greater effort to turn steering wheel, as though wheel was against curb. then noticed that i could shake tires if grasped at 3 and 9 oclock also could hear a sligth clunk took car to dealer and was told rack and pinion was defective, with vehicle on rack mechanic pierced rubber boot on rack and pinion assembly and fluid ran out, also tie rod end was loose. *ak | |||
| 01/15/2004 | 73800 | 1 | 12/01/2000 |
| When trying to make a right turn power steering failed, making it difficult for driver to turn the steering wheel. vehicle was taken to the dealer, who replaced rack and pinion. *ak manufacturer has recalled some models for this problem, but didn't covered consumer's. in addition, steering failed when driver was making a right turn in a parking lot. *la | |||
| 01/08/2004 | 102000 | 1 | 03/22/2001 |
| When making a left turn at low speeds, the vehicle lost power steering. *ak the consumer stated there was a recall regarding the steering issue, however the recall stopped at the 1998 models. *jb | |||
| 09/13/2003 | 33500 | 05/10/2000 | |
| In the waterloo courier of 9/23/03 it was reported that the federal government is investigating a possible steering defect in gm vehicles. the problem described involved difficulty in steering when making left turns. this happened to me and my daughter (who was driving my car at the time) on saturday, september 13, in cedar falls, iowa. we were able to drive the vehicle (1999 buick regal) back to waverly to jerry roling's dealership. on monday, september 15, i was informed that the rack and pinion (sp?) had gone out and needed to be repaired. because the gm dealership was going to charge approx. $400 more than my regular mechanic, i had the car transfered to garry's tire in waverly where the work was done. i picked up my car on tuesday, september 16. i thought i should report this incident to you even though the 1999 regal was not one of those listed in the article. | |||
| 07/28/2003 | 2 | 02/12/2000 | |
| While making a left turn and without warning, the steering wheel locked up, the and vehicle would not turn at all. the driver drove the vehicle to dealership. the mechanic replaced the rack and pinion. *ak (making left turns were very hard and stiff) the consumer avoided an accident by turning right. the rack and pinion was binding and was replaced. *scc *jb | |||
| 03/01/2002 | 89000 | 1 | 09/19/2000 |
| Severe clunking noise under hood when turning wheel. after taking car to various mechanics, it was a unanimous consenus the rack & pinion needed replacement. *ak | |||
| 07/06/1999 | 2 | 05/01/1999 | |
| Clunking feel in steering as if loose component or excess freeplay somewhere. original rack was replaced, and now 3000 miles later, the replacement rack is getting loose and causing the clunking. there's a service alert within general motors # 98-12, but clearly they haven't solved it, since replacement units soon redevelop the problem. issue aside from the annoyance of clunking in the steering gear, is when is something going to fall off and cause lack of steering? incidentally, my wife recently purchased a '98 olds intrigue, and they just replaced her steering rack. wonder how long it will last? feel free to contact me for more details. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 01/12/2005 | 85000 | 1 | 03/01/1999 |
| I am the original owner of a 1999 buick regal gs (3.8l super charged) with approx. 85,000 miles. on jan. 12, 2006 i lost power assist when making a left hand turn. this failure only effected the power assist in a left hand turn; right was ok. i pulled into a parking spot after a short drive to work and noticed the steering got tight. i heard a 'pop' when i lost assist. after work i drove home with no assist to the left. the problem is only when the wheel is turned clockwise from straight on position. i haven't driven a non-power steering car in about 15 years but this seemed much worse (very difficult to steer). i checked for any type of leak or belt issue, but my initial thought is if that was the problem i would have the problem regardless of steering direction. i have since spoke to a dealer regarding the problem and they are confident a replacement of the steering rack and pinion is required. there is actually a safety recall for 1996-98 buick regals for this identical issue. this is a very serious problem that could result an accident. *jb | |||
| 07/18/2004 | 69500 | 1 | 10/05/1998 |
| One owner car, well maintained and safely driven. 70000 miles. while driging car, steering locked up during left and right turns. steering poppedout of position several times. very hazardous to drive. mechanic was a short distance away, however ty the time i got there, the steering wheel was positioned at the 4 o'clock position wihile drigin straight ahead. mechanic stated the only other car that he had seen a rack fail on so early was a '97 buick regal. understand there was a recall that eneded in 1998.*ak repair to replace rack, $800. additional cost of $350 at dealer to fix airbag warning light. dealer maintains incorrect repair to rack caused this problem in the steering wheel. old part is not available. this was a serioius hazard! | |||
| 01/21/2004 | 104000 | 1 | |
| Had to replace the rack on the power steering system today due to steering difficulty and leakage. the vehicle only has 104k miles. repair cost by a buick dealership was approximately $1400.00.*ak | |||
| 12/01/2003 | 46956 | 1 | 12/12/2001 |
| 1999 regal with 47,000 mile has developed a clanking noise from steering wheel when making left turn same problem now exist when making right or left turn. delivery date on service id is 28 oct 98. yet this model is not listed in lastest power steering recall - the description of my problem is duplicated in this latest recall. *cb | |||