Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| STEERING - COLUMN | |||||
| 41 | 01/01/2002 | 637385 | Some vehicles have exhibit the tilt steering column locking. *tt | 11/25/2002 | |
| 020235002A | 06/01/2002 | 020235002 | 634927 | This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt | 10/10/2002 |
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| 020235002B | 08/01/2002 | 020235002A | 634911 | This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt | 10/10/2002 |
| 291001 | 10/29/2001 | 628049 | A condition may exist where the tilt steering column is locking in the number four or full up position. *tt | 03/05/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/01/2013 | 137000 | ||
| 2000 regal buick with low mileage didn't pass nh state inspection because of code p0440 evaporation emission control system. when looking at gm recall there were 248 other 2000 buick recalls with the same issue reported to general motors.this code has to do with the fuel system, gas lines and storage tank and can be very dangerous and catch the car on fire.i did call gm and filed a claim but they really don't care.also there is a steering/suspension steering linkage free play. when doing research on this there was a recall (76128) and 979 people also reported this issue. | |||
| 01/01/2008 | 1 | ||
| Experience an intermittent loss of power steering assist when making left turns,usually at low speeds. when trying to turn left out of a parking space experience higher resistance or in a few cases assists towards the right. if this happens while the vehicle is moving, a crash could result. *tr | |||
| 08/26/2007 | 26729 | 3 | 08/01/2000 |
| Tl*the contact owns a 2000 buick regal. the contact was unable to steer the vehicle and it was towed to the garage. the belt and pump were replaced. the failure recurred and the dealer replaced the steering rack assembly at the cost of $475.57. the third time, the contact noticed smoke coming from the engine compartment. the dealer diagnosed the cause of the failure as an oil leak. they replaced the seal pump and hoses at the cost of $588.98. the current mileage was 41,286 and failure mileage was 26,729. updated 12/12/2007 *bf the dealer stated air bag light on. updated 12/12/07 *tr | |||
| 04/15/2003 | 900 | 6 | 08/29/2000 |
| Dt*: the contact stated while driving 20 mph under wet road conditions, the vehicle's left wheel froze when trying to make a left turn. the vehicle was taken to the service dealer, who determined that the wheels locked when the steering wheel belt got wet. updated 03/07/07. *jb | |||
| 10/31/2004 | 87500 | 1 | 12/15/2001 |
| While backing out of parking space, turned wheel to the left. heard and felt clunking sound from engine compartment. vehicle would no longer turn to the left, however turned ot the right without problem. vehicle diagnosis was that rack & pinion steering gear failed. repair cost of $750.00. consist of replace steering box, flush power steering system to remove debris, and re-align vehicle. fortunately failure occured during low speed operation. if failure occured at normal highway speed, it may have resulted in severe injury. safety dependant on the physical strength of the operator.*ak | |||
| 10/02/2000 | 0 | 10/02/2000 | |
| Consumer has 1/8 inch of play in steering wheel where there is no vehicle control. dealer has been unable to determine cause of both problems. ph | |||
| 07/01/2002 | 1 | 12/08/2000 | |
| Consumer states the steering is very difficult to turn, after vehicle has been in reverse.*jb | |||
| Steering wheel gets extremely stiff after a couple of miles of driving. also, constant stalling while driving vehicle. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/31/2004 | 87500 | 1 | 12/15/2001 |
| While backing out of parking space, turned wheel to the left. heard and felt clunking sound from engine compartment. vehicle would no longer turn to the left, however turned ot the right without problem. vehicle diagnosis was that rack & pinion steering gear failed. repair cost of $750.00. consist of replace steering box, flush power steering system to remove debris, and re-align vehicle. fortunately failure occured during low speed operation. if failure occured at normal highway speed, it may have resulted in severe injury. safety dependant on the physical strength of the operator.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 06/01/2003 | 58000 | 1 | |
| *** this is a copy of what i submitted to buick. they have yet to respond. ***i have a 2000 buick regal. the car has been trouble-free since i have owned it (since july 2001). i was a mechanic for 10 years prior to getting out of the business. *ak in all my years of fixing cars, i never had to replace steel lines on the rack and pinion unit. on my regal, i had to replace the longer of the two (not the power steering hoses, but the steel lines on the rack itself). even the folks at the dealer couldn't believe that i had to replace this particular line. since my car is out of warranty, has their been any recall on this line? can i get re-imbursed for my troubles? sincerely, richard zielenski ati2d1@adelphia.net richard.zielenski@alcoa.com 216-641-5090 | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 04/13/2004 | 35000 | 4 | 08/10/2003 |
| While driving 20 mph the steering failed. as a result, the vehicle crashed into a snow bank. *ak the consumer experienced two crashes due to the brakes and the steering locking. the consumer had taken the vehicle to the dealer on three occasions for the steering problem but the locking continued. the dash lights would come on (gas gauge and oil light), the vehicle pulled to the right and the trunk would fly open while the vehicle was in motion. *sc *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/07/2005 | 3 | 10/27/2000 | |
| My complaint is my windows. my car will be paid off this nov. and i should have already filed this complaint. the first of this year my right back window got stuck in the downward position. i called superior chev to get a quote, it was 249.00 just for the window regulator over 600.00 parts and labor. i had to have the part so i bought it and came in contact with someone that could put it on for me for about 90% less than superior chev in dekalb county georgia. i always had trouble with the rear left window. i have my granddaughter car seat on that side. when i would pick up my son from school we could not roll the windows down because they would not come down. then i had the driver's side down and it got stuck in the downward position. i had to take it in to have someone to tie it up will plastic ties because it was starting to rain. i have taken very good care of my car and it was not about to get ruin over some rain because of a manufacturing defect. i didn't and don't have the money to have all these windows fixed. i still can't get the windows down on the driver's side or the rear passenger side. i called monday superior chev oct 14,2005 instead of the part being 249.00. it is now 329. how in the world can someone come out of their pocket with this much money when it is the manufacturers fault. for me it is embarrassing to go through a drive-thru and open a door to pay and open again to pick-up the food. i don't go to drive-through no more. it's still hot when i wait on my son to get off from work and i can't lower the driver's window or the right left rear where my granddaughter sits. could you please see if there is something that could be done and not just for me, but for other car buyers too. i have always bought what i consider american made cars and we need to do better in order to keep our jobs. i also had a tie rod i had to have replaced i believe it was in 2002 or 2003. i also had a lock actuator put on the car 4/30/02.*jb | |||
| 06/02/2002 | 1 | 05/29/2000 | |
| 2000 buick regal left outer tie rod end problems. *mr | |||
| 04/28/2004 | 18524 | 1 | 06/29/2000 |
| Vehicle was taken to dealer for a routine inspection, and mechanic determined that tie rods wore out therefore the vehicle would not pass the inspection. *ak *nm | |||
| 12/13/2003 | 1 | 08/01/2000 | |
| Steering in car is not working properly. took car to buick dealer and he told me it might be a tie rod. *cb | |||
| 02/06/2003 | 37000 | 1 | |
| While the vehicle was being serviced, the dealer discovered the tie rod was broken. (this was the third incident by a gm auto with low mileage) *nlm the abs sensor and bearing was replaced, the 2 wheel alignment, set the caster, camber 120 cr 519, and toe in to factory specifics. *scc *jb | |||
| STEERING - RACK AND PINION | |||
| 03/01/2006 | 50000 | 100 | 08/01/2001 |
| Tl*the contact owns a 2000 buick regal. while driving 35 mph, the contact had difficulty turning the steering wheel to the left. the failure occurred intermittently. the mechanic stated that the cause of failure was the cold weather. the failure became progressively worse in the winter. the mechanic stated that the rack and pinion failed on the driver side. the vehicle was taken to the dealer who stated that there was a lean with the power steering short rack. as of july 6, 2007, the vehicle has not been repaired. the current mileage is 65,000 and failure mileage was 50,000. the consumer stated dealer refused to admit there was a defect but the vehicle was never inspected by the dealer. the consumer stated took the vehicle to another dealer to be repaired and the consumer has the original part. updated 09/05/07 *tr | |||
| 01/01/1901 | 52718 | 1 | |
| 2000 buick regal steering gear failed while driving at low speeds. *ts ***no answer required*** the consumer stated the more pressure that was applied to the steering, the more it locked up. the rack and pinion was replaced. *jb | |||
| 06/07/2005 | 80000 | 1 | 11/09/2000 |
| I have a 2000 buick regal. in june 2005 three warning lights started showing up on my dash check engine, anti lock brakes and traction control system off. the light stayed on for 1 week and then went off. thirty days later, the light came back on and stayed on for 1 week and then went off. i took the car to the williams family auto mall dealership (where i originally purchased the car and have had my car serviced) to diagnose the problem. they told me the anti lock brake system needs to be replaced and it will cost me $3,200 to fix. the car has 80,000 miles on it. i declined having this fixed because i do not have that kind of money to repair the car. in the middle of august, the three warning lights came on again and have stayed on since them. now that i see the recall notice for gm's trucks and suv's with anti lock brake system problems i wanted to see if my problems are related to the recall. i also wanted to see if there is anyway i can have my car repaired along with this recall notice. its not right for such a system to go out with 80,000 miles. in august 2005, i also has the power steering go out on all left turns. this was a major safety issue and i had to pay $1,000 to have this fixed. this also happened at 80,000 miles and again, in my opinion, should not have gone out. i had no choice but to repair this problem because i could not make any left turns with the vehicle. i took the car to the dealership for an estimate which was $2,300 who said the rack was out. i then took it to a local garage, dempseys, and they said the pinion part of the steering was out. i had the car fixed at dempseys for $1,000 with refurbished parts and the problem is fixed. *jb | |||
| 02/20/2004 | 70225 | 1 | 08/05/2002 |
| Went to back out of parking spot at doctor's office car made a banging noise. the power steering would not work when turning to the left. it does work when turning to the right. i went to a transmission shop because i thought something.happened in the transmission, causing the steering to bind when making a left turn. they told me that the rack was bad an not the transmission. i got on the web to find pricing for a new rack and found a web site that listed over 50 issues. *ak with the rack for gm cars. i called gm and they are not willing to help. after reading the complaints from the web site i feel that someone needs to look at safety issues reguarding such an important part (steering) of the car. | |||
| 12/20/2003 | 47000 | 1 | |
| Steering column locked without warning. *ak when the consumer was parking the vehicle or maneuvering a turn the vehicles steering became difficult to turn. the 1996 and 1997 regals are being recall for steering problems (03v527000). *nm | |||
| 12/18/2003 | 27254 | 1 | 02/24/2000 |
| Rack and pinion malfunctioned. as a result, steering failed without warning. no impact was reported. *ak *mr | |||
| 06/27/2003 | 1 | ||
| The technician stated that the rack and pinion was not working properly which made it difficult to turn left. nlm | |||
| 06/01/2003 | 58000 | 1 | |
| *** this is a copy of what i submitted to buick. they have yet to respond. ***i have a 2000 buick regal. the car has been trouble-free since i have owned it (since july 2001). i was a mechanic for 10 years prior to getting out of the business. *ak in all my years of fixing cars, i never had to replace steel lines on the rack and pinion unit. on my regal, i had to replace the longer of the two (not the power steering hoses, but the steel lines on the rack itself). even the folks at the dealer couldn't believe that i had to replace this particular line. since my car is out of warranty, has their been any recall on this line? can i get re-imbursed for my troubles? sincerely, richard zielenski ati2d1@adelphia.net richard.zielenski@alcoa.com 216-641-5090 | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While driving vehicle and making a left or right turn steering wheel will stiffen up, making it difficult to turn the wheel. *ak | |||
| 10/16/2000 | 3 | 10/01/2000 | |
| Popping/cracking from steering column, loose engine mounts, replaced steering column/knuckle, excess vibration/shudder, popping/cracking noises from steering wheel, undercarriage, suspension... dealer has not resolved. *ak | |||