Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 41 | 01/01/2002 | 637385 | Some vehicles have exhibit the tilt steering column locking. *tt | 11/25/2002 | |
| 291001 | 10/29/2001 | 628049 | A condition may exist where the tilt steering column is locking in the number four or full up position. *tt | 03/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 06/03/2005 | 29489 | 2 | 08/10/2002 |
| Re2002 regal #2g4wb55k821142434 i purchased this car new from ken nelson buick dealer ship in dixon, il. i have been a buick car enthusiast for many, many years, but i find this design and manufacture not to be up to my expectations. i am very disappointed with what the lou bachrodt dealership claims is federally mandated restrictions on parts manufacture, which are not as durable as on my previous 1994 regal, which i had for eight years, with none of these problems. the brakes are not asbestos anymore and are prone to rusting out, and need to be replaced all too early. the plastic materials of the other parts is not made for reliability nor durability. in september 2003 there was a recall #030334 for installing new nuts and tablets . i have the part numbers. mileage 19135. september 2004 there was noise from rear brakes, and for which the rotors had rusted and had to be refaced; mileage 29489. this should not be necessary on a new car with this low mileage. june 2005 there was a problem with steering. it seemed as tho there were loose bolts in the front wheels. the dealer lou bachrodt (they have done all these repairs) said the shaft of the steering column was disintegrating and had no grease. mileage 37631. they had to replace the intermediate steering shaft, to the tune of $789.79. this amount includes fuel injector system cleaning; transmission flush service and tune up and replacement of the plenum gasket which they stated was leaking. lou bachrodt service manager states they have not yet had a recall for this steering column shaft problem, but i believe i could have lost control of my car and caused a very bad accident to others, as well as myself from this bad new design and manufacture. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 12/16/2006 | 58892 | 4 | 11/08/2002 |
| 2002 buick regal - purchased new 11/02. power steering gear rack assembly failed 1/27/04 (19,030 miles) - gm replaced under warranty. 3/10/04 (19,943 miles). new part failed - gm replaced under warranty. 1/6/05 (34,388 miles)reported same symptoms to gm dealer - gm resealed power steering pump under warranty. 10/30/06 (57,650 miles) reported same symptoms - power steering pump seal replaced at my expense. 12/16/06 (58,892 miles) reported same symptoms - gm says new steering rack again needed - this is fourth rack for this same car, including original one!!!!! i also think the work 1/6/05 and 10/30/06 regarding power steering pump may have just masked the underlying rack problem. obviously, gm has a part failure on this power steering rack. this certainly seems like it could be a safety issue, but gm does not care. i was referred to gm/buick assistance 12/13/06. assistance refuses to repair this defect. they have offered me a $200 maintenance letter, but as of my conversation with assistance today, this letter is at least 4-6 weeks away from being received by me. *nm | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/03/2006 | 95359 | 2 | 11/01/2001 |
| Dt*: the contact stated the vehicle was running sluggish. it was taken to the dealership , who determined the catalytic converter was clogged and needed to be replaced. previously, the dealership replaced right front tie rod end on 08/03/2004 at 61304 miles. *ak update 5/30/2006 - *nm | |||
| STEERING - RACK AND PINION | |||
| 10/13/2005 | 57000 | 2 | 12/26/2001 |
| Rattle transmitted through the steering column at 22,000 miles. dealer replaced lower steering shaft under warranty. rattle came back at 57,000 miles and i needed the same part replaced again plus i needed a new rack. car is not under warranty and i felt these parts should not fail at 57,000 miles, especially one of the parts for a second time. cost to fix was $1400 of which gm picked up 40%. *nm | |||