Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08E063000DORMAN PRODUCTS, INC. E (Equipment)385510/16/2008MFRGENERAL MOTORS CORP.10/17/200810/20/2008
Defect SummaryDorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective.
Consequence SummaryIf the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
Corrective SummaryDorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492.
NotesThis recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
06023200908/01/2007060232009A10022924Overview of steering system noises. *nj10/05/2007
010232001F02/01/200610019516Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt03/21/2006
05023200306/01/200510017515Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt11/09/2005
040235004D11/01/2005040235004C10008657Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm08/13/2004
01140301/14/200310005103Increased steering effort when turning right or left. gm voicemail express. *tt01/29/2004
010232001C09/01/2003010232001B10004280Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt12/01/2003
01-02-32-00104/01/2008010232001O618086Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe04/03/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/02/200731500208/11/2003
 Steering/linkage/drive shaft problem at 31,000 miles/3 years 11/06; 1/07. 2 occurrences of loud clunking noise when backing and turning out of driveway or any parking space. does not happen every time. first time dealer lubed intermediate drive shaft, which cured problem for couple of months. second time dealer could not hear noise, but said they would lube same part again. noise was not fixed. *jb
07/07/200432000501/10/2003
 The intermediate steering shaft became loose, making it difficult to steer, especially on slower speed. *ak the problem continued. *sc *jb
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
08/08/20075905108/25/2003
 Lost power steering fluid in my 2003 buick regal due to a hole in the power steering return line. the hole developed as a result of the line rubbing against transmission filler tube. this is design fault and is considered a safety issue that needs to be corrected. the odometer reading at the time of this failure was 5905. *jb
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/01/200420001011/27/2002
 Tl*- the contact stated that while driving the 2003 buick regal at any rate of speed and turning right or left the contact heard a clicking noise coming from the front end of the vehicle. he felt the steering wheel vibrate. the dealer fixed the vehicle temporarily approximately 10 times by lubricating the intermediate steering shaft. each time it had been repaired the repair would last about 4 weeks. general motors is aware of the problem ,and stated they were working on it. *ak