Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| PIP-4583G | 08/01/2011 | 10041504 | Buick/cadillac/chevrolet/gmc: valve, control solenoid will be placed on restriction. *pe | 10/04/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Ready | 06/14/2011 | |
| 10-00-89-017C | 02/01/2011 | 10038295 | Gm: information on fixing multiple situations right the first time. *rm | 06/14/2011 | |
| PB-10193 | 06/01/2010 | 10033535 | Buick: headliner odor. under certain conditions, the vehicle headliner on may produce an odor. inspect the headliner and if necessary replace it. model regal. csc letter was received. *pe | 08/20/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 03/28/2012 | 780 | ||
| Navigation system has failed three times including not accepting known addresses and sending you to a wrong address which in one case was a safety issue sending you into an area which was obviously an area of criminal activity that was nowhere near the doctors office we were trying to locate. it will not even accept my home address as a destination location. i have another navigation system in our other vehicle and also a portable system which accepts my address as a destination. i don't feel that this system can be counted on in an emergency and should be recalled or replaced. | |||
| 12/09/2011 | |||
| I purchased 2011 buick regal 2011 cxl turbo #7. since then, i have experienced serious difficulties with am/fm/xm stereo system with navigation and 40gb hard drive it is problematic, and it was challenging to get adequate directions, because of its poor quality of map data. a trip taken twice a year i felt a build in navigation system would be more secure and accurate. road network attributes are contained in the map database the map database did not include data for old constructed areas or long term point of interest. this is a safety issues for the driver and occupants. i was given wrong directions and directed to far location when a closer location was available since updated information was not included. | |||
| 10/19/2011 | |||
| Driver's side floor mat does not stay in place when stepped on during exit/entry or durng the course of driving. mat can become lodged under brake pedal resulting in reduced braking ability in emergency situations. contacted dealership, demonstrated problem, as told that no fix exists. contacted corporate and explained danger, was told that mats are functioning as they should, no repair exists. i am a forensic accident reconstructionist and have seen the results of floormats becoming dislodged and hampering emergency braking attempts | |||
| 10/25/2011 | 5000 | ||
| Instrument panel cluster (ipc) display is difficult to see when driving toward bright sunshine. this condition does not affect the ipc operation. this condition could be caused by an insufficient color contrast in the ipc display and by insufficient ambient light reaching the cluster face due to deep tunnels around the ipc gauges. please refer to: gm document id: 2371933 ________________________________________ #06-08-49-021f: difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine (install new instrument panel cluster with led back lighting) - (dec 3, 2009) | |||
| 10/19/2011 | |||
| Driver's side floor mat does not stay in place when stepped on during exit/entry or durng the course of driving. mat can become lodged under brake pedal resulting in reduced braking ability in emergency situations. contacted dealership, demonstrated problem, as told that no fix exists. contacted corporate and explained danger, was told that mats are functioning as they should, no repair exists. i am a forensic accident reconstructionist and have seen the results of floormats becoming dislodged and hampering emergency braking attempts | |||
| 10/25/2011 | 5000 | ||
| Instrument panel cluster (ipc) display is difficult to see when driving toward bright sunshine. this condition does not affect the ipc operation. this condition could be caused by an insufficient color contrast in the ipc display and by insufficient ambient light reaching the cluster face due to deep tunnels around the ipc gauges. please refer to: gm document id: 2371933 ________________________________________ #06-08-49-021f: difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine (install new instrument panel cluster with led back lighting) - (dec 3, 2009) | |||
| 10/19/2011 | |||
| Driver's side floor mat does not stay in place when stepped on during exit/entry or durng the course of driving. mat can become lodged under brake pedal resulting in reduced braking ability in emergency situations. contacted dealership, demonstrated problem, as told that no fix exists. contacted corporate and explained danger, was told that mats are functioning as they should, no repair exists. i am a forensic accident reconstructionist and have seen the results of floormats becoming dislodged and hampering emergency braking attempts | |||
| 10/25/2011 | 5000 | ||
| Instrument panel cluster (ipc) display is difficult to see when driving toward bright sunshine. this condition does not affect the ipc operation. this condition could be caused by an insufficient color contrast in the ipc display and by insufficient ambient light reaching the cluster face due to deep tunnels around the ipc gauges. please refer to: gm document id: 2371933 ________________________________________ #06-08-49-021f: difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine (install new instrument panel cluster with led back lighting) - (dec 3, 2009) | |||
| 10/19/2011 | |||
| Driver's side floor mat does not stay in place when stepped on during exit/entry or durng the course of driving. mat can become lodged under brake pedal resulting in reduced braking ability in emergency situations. contacted dealership, demonstrated problem, as told that no fix exists. contacted corporate and explained danger, was told that mats are functioning as they should, no repair exists. i am a forensic accident reconstructionist and have seen the results of floormats becoming dislodged and hampering emergency braking attempts | |||
| 10/25/2011 | 5000 | ||
| Instrument panel cluster (ipc) display is difficult to see when driving toward bright sunshine. this condition does not affect the ipc operation. this condition could be caused by an insufficient color contrast in the ipc display and by insufficient ambient light reaching the cluster face due to deep tunnels around the ipc gauges. please refer to: gm document id: 2371933 ________________________________________ #06-08-49-021f: difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine (install new instrument panel cluster with led back lighting) - (dec 3, 2009) | |||
| 10/19/2011 | |||
| Driver's side floor mat does not stay in place when stepped on during exit/entry or durng the course of driving. mat can become lodged under brake pedal resulting in reduced braking ability in emergency situations. contacted dealership, demonstrated problem, as told that no fix exists. contacted corporate and explained danger, was told that mats are functioning as they should, no repair exists. i am a forensic accident reconstructionist and have seen the results of floormats becoming dislodged and hampering emergency braking attempts | |||
| 10/25/2011 | 5000 | ||
| Instrument panel cluster (ipc) display is difficult to see when driving toward bright sunshine. this condition does not affect the ipc operation. this condition could be caused by an insufficient color contrast in the ipc display and by insufficient ambient light reaching the cluster face due to deep tunnels around the ipc gauges. please refer to: gm document id: 2371933 ________________________________________ #06-08-49-021f: difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine (install new instrument panel cluster with led back lighting) - (dec 3, 2009) | |||
| 11/01/2011 | |||
| During the day the speedometer and gas gauge are not readable during the day. difficult to view instrument panel cluster (ipc) display when driving toward bright sunshine. | |||
| 10/25/2010 | |||
| My instrument panel cluster is so dim during the day i can't tell how fast i'm going... my previous 2009 buick lucerne had a bulletin for instrument panel back light replacement. | |||
| 01/20/2011 | 13000 | ||
| We have experienced starter mishaps off and on since we bought this vehicle eg: when we turned the engine off, it would continue to run until key was removed. on 01/17/11, my buick regal 2011 engine warning light was on. i took it to dealer service where i bought it (lake gmc/buick of lake elsinore ca, to investigate. their findings: gas cap caused engine light warning. the cap was replaced per the service adviser (sandy). on 01/20/11, my wife left work in ontario ca around 5pm and drove onto the frwy i-15 s towards lake elsinore. suddenly while driving, the engine shut down. my wife coasted to the side. she called on star and they sent for a tow truck. the car was towed to christopher chrysler in ontario ca. on 01/ 21/11,friday pm. christopher service adviser (nubo) called me on mon 01/24/11 to say that they found a faulty starter switch but he wanted to check out another potential problem eg: an after market device (low-jack) was attached to the starter and he thought that it may also be causing problems. he said that he had to run more checks and verify findings with upper mgt. he said he would keep the vehicle another day. on 01/25/11, at 8:30 am, nubo called me and said that the problem (starter switch) was fixed and car is ready to pick up. i asked nubo is that the only problem? he said yes, and that they reconnected the load-jack and feel it wasn't part of the problem after driving with it attached. i asked if he was sure that we won't have any more problems and he said we shouldn't have any problems. i told nube that my wife is very anxious and afraid that she will break down on the frwy again. nubo didn't comment anymore. i told him that my wife will pick up the car after 5pm this day. | |||