Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE
07V349000GENERAL MOTORS CORP.from 02/01/2001 to 06/30/2002V (Vehicle)2059412/04/2007ODIGENERAL MOTORS CORP.08/08/200708/08/2007
Defect SummaryOn certain vehicles, variations in the manufacturing process or exposure to high ambient temperatures may lead to fracture of the fuel tank inlet check valve (icv).
Consequence SummaryA fracture may allow fuel vapors to pass through and allow droplets of fuel to accumulate on the side of the fuel tank. fuel leakage, in the presence of an ignition source, could result in a fire.
Corrective SummaryDealers will replace the fuel tank. the recall will be mailed in two phases with the first phase beginning on december 4, 2007. the second phase will be mailed on december 13, 2007. owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; or pontiac at 1-800-620-7668. the vehicle population includes buick rendezvous and pontiac aztek vehicle built in may 2003; chevrolet venture and pontiac montana vehicles built from june through august 2002; and all vehicles registered in nevada, arizona, virgin islands, puerto rico, and hawaii.
NotesGm recall no. 06230.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
07E021000DELPHI E (Equipment)74204/27/2007MFRGENERAL MOTORS CORP.03/12/200703/12/2007
Defect SummaryCertain delphi fuel pressure regulators, p/nos. fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Consequence SummaryFuel may leak, possibly resulting in a fire.
Corrective SummaryDelphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
NotesThis recall only pertains to aftermarket delphi fuel pressure regulators and has no relation to any original equipment installed by general motors.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
313801/01/200410010058New part restriction at pqc on fuel tanks. *tc11/03/2004
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
70909/01/200510018156Car issues - fix it right the first time (new issues in bold). to include 2006 and 2007 models. gm. tech link. *tt12/16/2005
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
0720308/01/200807203C10024153Special coverage adjustment - fuel tank inlet check valve (icv) fracture. csc was received. *nj updated 3/13/08. *nj updated 10/31/08. *pe03/13/2008
0623011/01/200710023953Fuel tank housing fracture - replace fuel tank. *nj02/21/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE
RQ06009GENERAL MOTORS CORP.12/14/200604/18/2007FUEL TANK LEAKAGE
 Certain subject vehicles may exhibit leakage of odor and/or fuelfrom the lower portion of the fuel tank inlet filler pipe (inlet check valve).the inlet check valve (icv) and the fuel tank are joined together using a hot plate welding process for plastic parts.gm reports that its analysis of field returned parts show evidence of process variations for different manufacturing periods.these variations produced some icv to fuel tank joints with poor melt flow lines.odi's analysis of gm's warranty claim data finds more frequent fuel tank replacements in the hotter climate states.this investigation has been upgraded to an engineering analysis (ea07-006) to further assess this matter.
EA07006GENERAL MOTORS CORP.04/18/200709/13/2007FUEL TANK LEAKAGE07V349000
 Gm is recalling (nhtsa recall no. 07v-349) certain model year (my) 2002-2004 buick rendezvous, chevrolet venture (regular wheelbase) and 2001-2004 pontiac aztek and montana (regular wheelbase) vehicles to replace fuel tanks and correct a defect that may allow fuel leakage.the vehicle recall population is rendezvous and aztek vehicles built in may 2003, venture and montana vehicle built in june through august 2002 and certain same model vehicles registered in nevada, arizona, virgin islands, puerto rico and hawaii that were built through nov/dec 2003 (depending on model).the total number of vehicles recalled is 20,594 (includes 15,196 subject aztek and rendezvous vehicles). in addition to the recall, gm will extend the warranty on my 2002-2004 rendezvous and regular wheel base venture vans and my 2001-2004 aztek and regular wheelbase montana vans not included in the recall to provide warranty coverage for a period of 10 years or 150,000 miles, whichever occurs first.gm will begin notifying owners in december 2007.gm reports that the fuel inlet pipe containing the inlet check valve (icv) may fracture and allow fuel vapors or fuel to leak out.gm data revealed that elevated ambient temperatures, higher carbon content in the icv and variation in the manufacturing process were the contributing factors for potential cracks in the icv.beginning december 2003, gm built vehicles with a redesigned fuel tank/icv.subject vehicles not included in the recall or extended warranty did not show a failure trend similar to the above vehicles..for additional details, see recall 07v-349.this investigation is closed.
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
EA07006GENERAL MOTORS CORP.04/18/200709/13/2007FUEL TANK LEAKAGE07V349000
 Gm is recalling (nhtsa recall no. 07v-349) certain model year (my) 2002-2004 buick rendezvous, chevrolet venture (regular wheelbase) and 2001-2004 pontiac aztek and montana (regular wheelbase) vehicles to replace fuel tanks and correct a defect that may allow fuel leakage.the vehicle recall population is rendezvous and aztek vehicles built in may 2003, venture and montana vehicle built in june through august 2002 and certain same model vehicles registered in nevada, arizona, virgin islands, puerto rico and hawaii that were built through nov/dec 2003 (depending on model).the total number of vehicles recalled is 20,594 (includes 15,196 subject aztek and rendezvous vehicles). in addition to the recall, gm will extend the warranty on my 2002-2004 rendezvous and regular wheel base venture vans and my 2001-2004 aztek and regular wheelbase montana vans not included in the recall to provide warranty coverage for a period of 10 years or 150,000 miles, whichever occurs first.gm will begin notifying owners in december 2007.gm reports that the fuel inlet pipe containing the inlet check valve (icv) may fracture and allow fuel vapors or fuel to leak out.gm data revealed that elevated ambient temperatures, higher carbon content in the icv and variation in the manufacturing process were the contributing factors for potential cracks in the icv.beginning december 2003, gm built vehicles with a redesigned fuel tank/icv.subject vehicles not included in the recall or extended warranty did not show a failure trend similar to the above vehicles..for additional details, see recall 07v-349.this investigation is closed.
FUEL SYSTEM, GASOLINE - STORAGE
RQ06009GENERAL MOTORS CORP.12/14/200604/18/2007FUEL TANK LEAKAGE
 Certain subject vehicles may exhibit leakage of odor and/or fuelfrom the lower portion of the fuel tank inlet filler pipe (inlet check valve).the inlet check valve (icv) and the fuel tank are joined together using a hot plate welding process for plastic parts.gm reports that its analysis of field returned parts show evidence of process variations for different manufacturing periods.these variations produced some icv to fuel tank joints with poor melt flow lines.odi's analysis of gm's warranty claim data finds more frequent fuel tank replacements in the hotter climate states.this investigation has been upgraded to an engineering analysis (ea07-006) to further assess this matter.
EA07006GENERAL MOTORS CORP.04/18/200709/13/2007FUEL TANK LEAKAGE07V349000
 Gm is recalling (nhtsa recall no. 07v-349) certain model year (my) 2002-2004 buick rendezvous, chevrolet venture (regular wheelbase) and 2001-2004 pontiac aztek and montana (regular wheelbase) vehicles to replace fuel tanks and correct a defect that may allow fuel leakage.the vehicle recall population is rendezvous and aztek vehicles built in may 2003, venture and montana vehicle built in june through august 2002 and certain same model vehicles registered in nevada, arizona, virgin islands, puerto rico and hawaii that were built through nov/dec 2003 (depending on model).the total number of vehicles recalled is 20,594 (includes 15,196 subject aztek and rendezvous vehicles). in addition to the recall, gm will extend the warranty on my 2002-2004 rendezvous and regular wheel base venture vans and my 2001-2004 aztek and regular wheelbase montana vans not included in the recall to provide warranty coverage for a period of 10 years or 150,000 miles, whichever occurs first.gm will begin notifying owners in december 2007.gm reports that the fuel inlet pipe containing the inlet check valve (icv) may fracture and allow fuel vapors or fuel to leak out.gm data revealed that elevated ambient temperatures, higher carbon content in the icv and variation in the manufacturing process were the contributing factors for potential cracks in the icv.beginning december 2003, gm built vehicles with a redesigned fuel tank/icv.subject vehicles not included in the recall or extended warranty did not show a failure trend similar to the above vehicles..for additional details, see recall 07v-349.this investigation is closed.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
EA07006GENERAL MOTORS CORP.04/18/200709/13/2007FUEL TANK LEAKAGE07V349000
 Gm is recalling (nhtsa recall no. 07v-349) certain model year (my) 2002-2004 buick rendezvous, chevrolet venture (regular wheelbase) and 2001-2004 pontiac aztek and montana (regular wheelbase) vehicles to replace fuel tanks and correct a defect that may allow fuel leakage.the vehicle recall population is rendezvous and aztek vehicles built in may 2003, venture and montana vehicle built in june through august 2002 and certain same model vehicles registered in nevada, arizona, virgin islands, puerto rico and hawaii that were built through nov/dec 2003 (depending on model).the total number of vehicles recalled is 20,594 (includes 15,196 subject aztek and rendezvous vehicles). in addition to the recall, gm will extend the warranty on my 2002-2004 rendezvous and regular wheel base venture vans and my 2001-2004 aztek and regular wheelbase montana vans not included in the recall to provide warranty coverage for a period of 10 years or 150,000 miles, whichever occurs first.gm will begin notifying owners in december 2007.gm reports that the fuel inlet pipe containing the inlet check valve (icv) may fracture and allow fuel vapors or fuel to leak out.gm data revealed that elevated ambient temperatures, higher carbon content in the icv and variation in the manufacturing process were the contributing factors for potential cracks in the icv.beginning december 2003, gm built vehicles with a redesigned fuel tank/icv.subject vehicles not included in the recall or extended warranty did not show a failure trend similar to the above vehicles..for additional details, see recall 07v-349.this investigation is closed.
RQ06009GENERAL MOTORS CORP.12/14/200604/18/2007FUEL TANK LEAKAGE
 Certain subject vehicles may exhibit leakage of odor and/or fuelfrom the lower portion of the fuel tank inlet filler pipe (inlet check valve).the inlet check valve (icv) and the fuel tank are joined together using a hot plate welding process for plastic parts.gm reports that its analysis of field returned parts show evidence of process variations for different manufacturing periods.these variations produced some icv to fuel tank joints with poor melt flow lines.odi's analysis of gm's warranty claim data finds more frequent fuel tank replacements in the hotter climate states.this investigation has been upgraded to an engineering analysis (ea07-006) to further assess this matter.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
RQ06009GENERAL MOTORS CORP.12/14/200604/18/2007FUEL TANK LEAKAGE
 Certain subject vehicles may exhibit leakage of odor and/or fuelfrom the lower portion of the fuel tank inlet filler pipe (inlet check valve).the inlet check valve (icv) and the fuel tank are joined together using a hot plate welding process for plastic parts.gm reports that its analysis of field returned parts show evidence of process variations for different manufacturing periods.these variations produced some icv to fuel tank joints with poor melt flow lines.odi's analysis of gm's warranty claim data finds more frequent fuel tank replacements in the hotter climate states.this investigation has been upgraded to an engineering analysis (ea07-006) to further assess this matter.
EA07006GENERAL MOTORS CORP.04/18/200709/13/2007FUEL TANK LEAKAGE07V349000
 Gm is recalling (nhtsa recall no. 07v-349) certain model year (my) 2002-2004 buick rendezvous, chevrolet venture (regular wheelbase) and 2001-2004 pontiac aztek and montana (regular wheelbase) vehicles to replace fuel tanks and correct a defect that may allow fuel leakage.the vehicle recall population is rendezvous and aztek vehicles built in may 2003, venture and montana vehicle built in june through august 2002 and certain same model vehicles registered in nevada, arizona, virgin islands, puerto rico and hawaii that were built through nov/dec 2003 (depending on model).the total number of vehicles recalled is 20,594 (includes 15,196 subject aztek and rendezvous vehicles). in addition to the recall, gm will extend the warranty on my 2002-2004 rendezvous and regular wheel base venture vans and my 2001-2004 aztek and regular wheelbase montana vans not included in the recall to provide warranty coverage for a period of 10 years or 150,000 miles, whichever occurs first.gm will begin notifying owners in december 2007.gm reports that the fuel inlet pipe containing the inlet check valve (icv) may fracture and allow fuel vapors or fuel to leak out.gm data revealed that elevated ambient temperatures, higher carbon content in the icv and variation in the manufacturing process were the contributing factors for potential cracks in the icv.beginning december 2003, gm built vehicles with a redesigned fuel tank/icv.subject vehicles not included in the recall or extended warranty did not show a failure trend similar to the above vehicles..for additional details, see recall 07v-349.this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
01/01/2011200
 Tl-the contact owns a 2002 buick rendezvous. the contact stated that the fuel system, air conditioning and the engine failed. the fuel gauge would not indicate when the fuel tank was full or empty. the air conditioning would not blow cool air and the engine was exhibiting an abnormal knocking noise. the vehicle was not taken to the dealer or repaired. the approximate failure mileage was 200 and the current mileage was 1,794. kmj
01/01/2011200
 Tl-the contact owns a 2002 buick rendezvous. the contact stated the fuel system, the air conditioning, and the engine failed. the fuel gauge does not indicate if the fuel tank was full, or empty, the air conditioning does not blow cool air, and the engine makes a knocking noise. the vehicle was not taken to the dealer. the vehicle was not repaired. the approximate failure mileage was 200 and the current mileage was 1,794. li
10/03/2011165000
 Body control module went out. had to find the answer on google so the dealer could fix it (headlights and dash controls went on and off while driving at night) $650 front seat inop dealer still does not know whats wrong $? gas gauge inop dealer still does not know whats wrong $? catalytic converter went out this month also cost $850 water pump $25 o2 sensor bank 1 and 2 - $145 mass air flow sensor- $104 fuel filter- $11 steering rack and pinion- $195 total $1980 all these things happened in one month. i hate the buick rondezous. getting rid of as soon as i can.
01/04/2007
 2002 buick rendezvous fuel gauge has never worked consistantly after 2007 on some occasion we may get something in between but mostly just full or empty. electrical system has been replaced twice since purchase of car, head gasket replaced twice. as of yet our gas guage issue has yet to be resolved as the auto mechanics tend to just throw parts at it until we no longer have money to spend. in doing research i have seen several other owners have this issue and do have the feint smell of gas as noted in a safety recall that our car is not a part of but meets the model year.
05/14/2010148000
 2002 buick rendezvous with leaking gas tank not being covered under recall by gm #06230
08/30/200692000
 Buick rendevous 2002 model cx fwd fuel leaking where filler neck attaches to gas tank. rear spring broken; vehicle not used for towing or heavy loads.
05/14/2010148000
 2002 buick rendezvous with leaking gas tank not being covered under recall by gm #06230
08/30/200692000
 Buick rendevous 2002 model cx fwd fuel leaking where filler neck attaches to gas tank. rear spring broken; vehicle not used for towing or heavy loads.
05/14/2010148000
 2002 buick rendezvous with leaking gas tank not being covered under recall by gm #06230
08/30/200692000
 Buick rendevous 2002 model cx fwd fuel leaking where filler neck attaches to gas tank. rear spring broken; vehicle not used for towing or heavy loads.
06/16/2010101000
 2002 buick rendezvous otherwise known as the money pit. seems that as usual our latest expense (101,000) is not covered under the recalls, due to the manufacturing date of the vehicle. smelled gas for a week, then noticed gas guage fluctuating, never showing empty even though trip odometer showed it had almost an empty tank. mechanic stated crack in the fuel tank, but car was manufactured before the recall date, so buick did not cover the cost of repairs. have recently also experienced loss of all power to cigarette lighters, drivers side window fell down and entire regulator unit was replaced. back hatch handle fell off, again. rearview mirror also fell off. ac fan will no longer blow at highest setting. these are all minor compared to the faulty abs sensor, loss of traction control, ac condensor, tie rods, 2 replaced batteries, front wheel bearings, rotors. and those repairs are just from the last 3 years....
06/02/20091
 I have a 2002 buick rendezvous with 52,650 miles on it. in the past 3 months i have had to have the body control module, a rt frt wheel speed sensor replaced. when i had it in for the speed sensor replaced, the gm shop found that the intake manifold is leaking and must be repaired @ a cost od $1000.00 and then maybe the head gaskets may need to be replaced due to the type od gaskets that gm used and the dex-cool anti freeze used i by gm. this has been a problem for several years and numerous complaints have been filed. a class action suit was filed but no one--no one notified the public about it until it was to late to get in on it. i think that there needs to be a forced recall to correct this problem. tax payers have bailed out gm and we get stuck with a faulty product. i contacted gm and in the end they refused to make good or even admit this problem has existed since they started to use dexcool. *tr
01/15/20091
 I have a 2002 buick rened. i have had an on going problem with the car overheating and no ac. i have had the ac replaced on the vehicle, the temp gauge, the thermostat, the water-pump, 2 blown head gaskets, the fuel sensor, anti lock brake sensor and the fuel pump. i also have had to replace the window regulator on the passenger side window. i have receipts for all repairs but no i do not have the old parts. these repairs have costs me at least $5000k if not more. *tr
04/12/200956000
 Tl* the contact owns a 2002 buick rendezvous. when the engine was started the contact could hear the engine rods and lifters knocking. the noise would stop after 3 mins. the contact has kept up with regular maintenance on the vehicle. the vehicle has not been taken to the dealer for this problem. the contact also stated that the fuel level sensor failed and the air conditioner recharge unit failed and he has had them repaired. the current mileage was 56000 miles.
05/15/20061
 Car just shuts off will not start for 15 min. then runs ruff after 30 min will start and run fine up to a week or a month no will not run at all. it is the wiring from bcm to fuel tank and now bcm is bad reading some foreign language also smell gas after fill up. *tr
08/12/2008870001
 We filled the gas tank up and parked it in the house garage, that night the house filled with the smell of gas, leaked on the floor .thankfully the gas water heated is off the floor or alot more than gas would have been lost.. i have not been able to afford to have it fixed at this time so it is parked outside and only small amounts of gas is put in at a time. *tr
06/27/2008600001
 Fuel tank leakage from fracture of the fuel tank inlet. *tr
08/14/2008994981
 Smelled gas in garage and moved our buick rendezvous and found gas on the floor under the gas tank and saw gas dripping from the gas tank. i took the vehicle to my local repair shop. it was determined after inspection the gas tank has fracture and allowed gas leak. the repair shop located the recall from gm. buick advised the repair shop and myself the tank was not part of the recall and would not be covered by buick. i had the repair shop replaced the fuel tank at my cost. failure to make the repair could have cause a fire. even though the vin number wasn't part of the recall it should have been covered by buick because the defect was consistent with the defective fuel tanks of the recall. *tr
06/18/200848500
 Tl*the contact owns a 2002 buick rendezvous. the contact stated that the vehicle has been overheating. she also noticed something in her driveway and could smell gasoline fumes intermittently. a local mechanic inspected the vehicle and stated that there may be a recall related to the failures. through online research, the contact located a tsb relating to the failure; however, the dealer stated that no recalls were available. she then provided the dealer with the information for tsb number 07203a and they acknowledged that there was a service bulletin. the dealer stated that if they could not locate a leak in the fuel tank, they would not make any repairs to the vehicle. the vin was unknown. the failure and current mileages were 48,500.
05/20/2008156001
 Fuel leak at point where fill tube joins gas tank. *tr
11/15/200793000108/02/2002
 Tl*the contact owns a 2002 buick rendezvous. the contact smelled fuel inside the passenger compartment. he took the vehicle to the dealer and was informed that the inlet check valve was fractured. he attempted to repair the failure, but the entire fuel tank had to be replaced. the manufacturer stated that the vin was not included in nhtsa campaign id number 07v349000 (fuel system, gasoline:storage), even though the vehicle was experiencing the exact same failure. the failure mileage was 93,000 and current mileage was 103,000. updated 03-25-08 *bf the consumer stated the manufacturer decided to include in the recall and has disbursed a reimbursement check. updated 03/25/08 *tr
10/21/200778000101/01/2005
 Tl*the contact owns a 2002 buick rendezvous. when the vehicle was parked and the windows were rolled up, the contact smelled a strong gasoline odor. the vehicle will be taken to a private mechanic for a diagnosis. the manufacturer stated that the vin was not included in nhtsa campaign id number 07v349000 (fuel system, gasoline:storage) and they would not be able to assist. the current mileage was 81,000 and failure mileage was 78,000. the fuel tank was cracked. updated
09/15/200780000107/03/2002
 My car has a gas leak from the fuel tank. the intake manifold gaskets are leaking. i have an musty odor in the car along with gas smell. the air condition failed last week due to what i find out now is a known issue. the gasket failure is a known issue the fuel tank is a known issue. how can you allow a manufacturer get away with this. *tr
03/08/20077000010009/01/2006
 Bought a 2002 rendezvous in 2006 with 60,000 miles drove great until now 3-7-07. now after i fill the tank and start the car the engine sputters and stalls. possible fuel filter. *jb
10/01/2006206/30/2002
 Fuel gauge for 2002 buick rendezvous cxl was reading incorrectly. the operator of the vehicle ran out of gas while gauge indicated full tank. dealership indicated that the vehicle needed a new fuel kit. dealership (certified buick dealership) installed new fuel kit. next day, there was a puddle of fuel on driveway. vehicle was leaking gasoline from fuel tank. dealership was notified and able to correct. during same time period, transmission was not properly shifting gears. the vehicle would never shift into overdrive and would sometimes shift abruptly or very hard (jerks). dealership indicated that the vehicle needed new transmission. dealer corrected. several months ago, vehicle turning became increasingly difficult and power steering failed intermittently. dealership indicated needed an entire new rack and pinion. dealer corrected. current defect involves coolant leaking into engine due to a leaking lower intake manifold gasket. several service bulletins out for same component in this and other gm vehicles. dealer indicated that this will cause extensive damage to engine if not corrected. currently scheduled to have vehicle serviced in 2 weeks. total repairs for 4 year old vehicle are now over $8000. all repairs have been paid by owner and none have been covered by dealership. *jb
10/04/200591000512/14/2004
 Bought a used 2002 rendezvous in december of last year. first month of ownership, oil light on. took to pennzoil. oil changed. two weeks later, low oil light on. took back. low on oil. took to garage, says it's leaking from around the trasnsfer case (they think) and can't fix it. now big problem: traveling to an appointment. had just filled gas tank about 30 miles before, low fuel light came on. fuel gauge went to empty. started surging and idling so fast it could drive itself. just quit at 60 miles an hour in the middle of the road. caused a slight fender bender, but no one was hurt. everyone agreed it was ok not to call the police for a report. (mistake) called onstar. they said something about a relay getting too hot, probably causing part of the problem, but not all of it. had it checked out by a mechanic friend. related he had no idea what is causing the problem. husband took it out a few days later to see if it was acting any better, drove just fine and then did the same thing. quit in the middle of the road. will have to take it to the dealership, but have no money. stretched our budget to buy reliable transportation for our family. was told buick was a reliable automobile. has turned out to be the worst we've ever owned. also, have had to have the wheel bearings changed twice, and we've only had it since december. mechanic says it's a chronic problem with rendezvous. the ones we got to replace the bad ones were even bad. have no idea where to turn. it is unsafe! i have no way to transport my children without taking our two smaller cars everywhere. i would apppreciate any assistance you could provide. thanks and have a blessed day! *jb
08/20/200515
 2002 buick rendezvous, failure to restart after fueling or other short duration shut offs in hot weather. *jb
10/22/20032
 Fuel system. *la
09/15/2001105/01/2001
 Gas gauge would be sporadic, would show a correct reading, but opposite of what was happening, vehicle would be filled with fuel, but gas gauge would show empty or vice versus. vehicle has a back fuel system. *ak consumer stated dealer fixed the problem which was a faulty sending unit.*slc
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/09/200760000403/01/2005
 Wheel bearings need replacement. fuel pump was bad. replaced tires and brakes 3 times since i hav e owned the vehicle 2 years. intake manifold was leaking, causing the car to be sluggish and not start sometimes. abs lights came on frequently. the car was a big nightmare. wish i never would of bought a buick rendezvous. *ak
03/08/20077000010009/01/2006
 Bought a 2002 rendezvous in 2006 with 60,000 miles drove great until now 3-7-07. now after i fill the tank and start the car the engine sputters and stalls. possible fuel filter. *jb
07/21/200528000111/14/2004
 Buick redvous died and would not restart... it was towed to the dealer and they dianosed a clogged fuel filter. i proceeded to die and not restart on the way home from the dealer. $167 for towing and $95 repair bill 3 days later dealer dianosed a bad fuel pump. total repair bil was $698
08/09/200327396101/25/2002
 Vehicle stalled 8/9/03 due to failure of fuel pump. also had leak under vehicle. dealer determined lower intake and cyl head gaskets were leaking!*ak
08/09/200327396101/25/2002
 Vehicle stopped running in middle of the road. would not start. towed to dealer. it was determined the fuel pump was not working. there was no warning this was about to happen. vehcile stayed idle for 8 days before a fuel pump could be located! this seems to be an issue with several models of gm vehicles. dealer confirmed the problem.*ak
08/05/200221940304/20/2002
 I have 35,000 miles on my 2002 buick rendezvous and i am having the second fuel pump installed. the car stalled out while traveling down a busy road with no breakdown lanes. the brakes and stearing were minimal creating a dangerous situation.
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
08/26/2007166555106/01/2007
 Tl*the contact owns a 2002 buick rendezvous. the vehicle was idling at a traffic light when the driver was alerted that there was fuel leaking from the vehicle. the vehicle was turned off and the fuel stopped leaking. the vehicle was towed to the dealer. the dealer stated that the fuel line was disconnected from the fuel filter. the fuel filter was replaced. the current and failure mileages were 166,555. updated 09/19/07 *tr
03/02/2007112/24/2002
 Stainless steel fuel line failure according to the authorized dealer mechanic, failure of plastic retainers permitted the fuel line to rub against firewall metal causing failure of the fuel line. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
02/15/2008103193604/25/2002
 I have experienced a series of mechanical failures on my vehicle since the year i purchased it. the latest incident was 02/15/08 wherein the lights on the vehicle console began to flash...engine coolant light, change oil, battery-the vehicle then began to slow down approaching 42mph (the car had regular maintenance on 02/08/08). this occurred on highway 680 southbound during rush hour traffic. the vehicle has been serviced repeatedly for the same issue with no remedy more than five times. i now feel at risk and feel the vehicle is a safety hazard. the car completely shut down on me 08/30/07 in triple digit heat on highway 680 northbound. i had the vehicle towed to the dealership for service. i was told the problem was a faulty fuel filter. the filter was replaced and the problem recurred about 3 or 4 weeks later. the dealership and gm tell me that since they cannot duplicate the problem, there is nothing they can do. the previous time i had my vehicle serviced for mechanical failure, my husband picked the vehicle up for repair and he experienced the same problem immediately after pulling off the delearship property. all of my services have been performed by the same dealership. all of my maintenance is current. there must be some reasonable explanation for this recurring problem, but no one seems to have an answer. i have had the computer/parts replaced twice within 6 months, fuel filters replaced, sensors replaced and a host of other items. i want to get rid of the vehicle at this point because i have to travel almost 30 miles one way to my place of employment. since gm says there is nothing wrong with the vehicle, i should at least be able to trade the current vehicle in at the highest trade-in value and purchase a vehicle of similar design and value. *tr
01/27/2004102/07/2002
 I have had my buick rendezvous back for the same problem 4 times. the fuel injectors are bad not firing correctly. fuel line problems fuel running lean. i had to have the air condition fix not for blowing. cold air condenser leaking. i had to have the blower motor replaced. windshield washer freezing up. internal failure r &r center console replaced. had liftgate assembly replaced. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
09/01/200426196206/20/2002
 The check engine light stayed on. the dealer stated that the fuel injections need to be cleaned. the fuel injections have been cleaned previously. this time they wanted to charge the consumer. *ak *sc *jb
FUEL SYSTEM, GASOLINE - STORAGE
09/19/2012870001
 Fuel leaking externally at the gas tank inlet check valve. gm and dealer have determined existing recall for this condition does not apply to my vehicle, even though the symptoms i'm experienced are exactly those detailed in the recall, and my vin falls within the applicable range provided for the recall. this is a very unsafe condition. nhtsa campaign id number: 07v349000 gm recall # 06230a. *tr
02/27/2008101000109/14/2005
 On occasions my rendezvous would make a sputtering sound when i would turn it off, then lights and radio would turn off immediately, instead of the upon opening the door. this has happen several times. dealers explained not to worry about the problem. anti lock brake light came on 3 days ago, it went out then came back on again. after starting the vehicle normally this morning and driving apprx 2 1/2 miles, i turned the vehicle off. immediately my 2002 rendezvous doors locks are automatically engaging itself in the unlock mode; the doors will not lock with or without manual control; the lights are constantly flashing; the radio is locked out. it would not allow me to start it at all. after waiting apprx 30mins and removing the fuse for the door lock it started. but once the fuse is placed back in it begin to have the same problem. this problem continues since 7:45am time now approx 4:20pm called a few dealers who wants to charge $90 per hr to look at the vehicle, unfortunately i don't have the funds. i've been treated like like an idiot when i take my vehicle in for service by a buick dealer. ed rinke in centerline, mi, refused to even look at my vehicle regarding the fuel tank recall. i don't want to pay hundreds of $ for a minor repair or an malfunction by the manufacturer. this vehicle was purchase in 2005 w 63,000 and now has apprx 101,000 miles. *tr
11/13/200676500107/31/2002
 Tl*the contact owns a 2002 buick rendezvous. the contact entered his garage and smelled a strong gas odor. the vehicle was taken to a dealer and they discovered that the plastic weld failed and needed to be replaced. the dealer made the replacement. the vin was not included in nhtsa campaign id number 07v349000 (fuel system, gasoline:storage). the current mileage was 90,100 and failure mileage was 76,500. updated 02/19/08. *lj
11/11/200676876107/31/2002
 I reported a problem with a leak in my gas tank of my 2002 buick rendezvous as a result of a failure of a plastic weld last year. i was notified last august as a result of my letter that gm was recalling 20,594 rendezvous but only from certain states where the heat caused the weld to fail due to expansion and contraction. as my car was purchased in florida where the failure rate was not good enough for a recall my v.i.n. number was not included in this recall. i was told in sept by an n.h.s.t.a. representative that although i was not in the recall i would receive a service bulletin letter from gm and be entitled to a refund for the cost of this plastic piece of junk buick had installed. well i've been in contact with gm and the representative i am assigned to told me gm has no plans to reimburse me for the $700 plus i paid for the tank. ( i was successful to get them to reimburse my labor cost last august or so.) i can not speak with any gm executives as my gm contact informs me that their names and phone numbers are confidential. i have called the nhsta rep i worked with in the past and left voice mails but despite 3 such calls i have yet to receive a call back. beside writing my state senators and congressmen who else can help me to get my refund for a gas tank that should be as a safety factor the responsibility of gm not the consumer. *tr
11/09/2007910001
 Tl*the contact owns a 2002 buick rendezvous. the contact smelled gas and noticed a large fuel spill in his driveway. he inspected his vehicle and found a hole where the hose connects to the gas tank. the manufacturer stated that his vin was not included in nhtsa campaign id number 07v349000 (fuel system, gasoline:storage). the purchase date was unknown. the current and failure mileages were 91,000. updated 03/06/08. *lj
09/28/200762000112/15/2004
 Same exact issue as recall number: 07v349000. per buick, my vin does not match that recall however. *tr
11/05/2007111800503/01/2002
 Tl*the contact owns a 2002 buick rendezvous. the contact stated that the gas tank overflowed while placing fuel in the vehicle. the failure occurs even when the fuel tank is empty. gasoline would slowly drain into the tank after several seconds and overflow again when new gas entered. the contact stated that the fuel gauge works intermittently. the vehicle was not taken to a dealer. the contact referenced nhtsa campaign id number 07v349000 (fuel system, gasoline:storage). the current mileage was 111,900 and failure mileage was 111,800.
11/02/200778000105/06/2003
 Tl*the contact owns a 2002 buick rendezvous. the contact noticed fuel leaking from the side of the fuel tank while his vehicle was idling. he took his vehicle to the dealer and they are still currently inspecting the vehicle. the dealer stated that his vehicle was not included in nhtsa campaign id number 07v349000 (fuel system, gasoline:storage). the vin was unknown. the current and failure mileages were 78,000.
10/03/200783000112/18/2004
 I started smelling gasoline while my vehicle was parked in the garage and noticed a small amount of gasoline on the garage floor. i took my vehicle to be diagnosed at a chevrolet dealership and it was confirmed that it was a fuel leak. i found out there was a recall on the 2002 buick rendezvous, called buick and i was told my vin number was not included in the recall campaign. i have stated to them that regardless of whether my vehicle is in the recall or not, a gas tank should not leak on a 5 yr. old vehicle (or any vehicle for that matter). buick will not take care of it at this time. mileage is at 83,000 at this time. *tr
10/06/200677700111/01/2001
 I have a 2002 buick rendezvous which has the exact same defect in the fuel tank at the inlet as described in the recent recall notice, gm recall no. 06230 and nhtsa campaign id no. 07v349000. i called the phone number for buick as described in the campaign notice and have been told by buick/gm that my rendezvous does not qualify as part of the recall; my vehicle is an earlier manufacture date than those in the notice. i was told that if i chose to pay for the repair myself that if my vehicle was ever introduced into the recall that i would be reimbursed for my expense. this repair and replacement of the fuel tank and inlet is nearly $1,000 according to my dealer. i have made temporary repairs, but feel that buick/gm is ignoring a more wide-spread problem with these vehicles than the recall indicates. my rendezvous is an early 2002, manufactured in mid 2001. i have been trying to get this resolved since october of 2006. any assistance would be appreciated. *tr a stress crack developed on the fuel filler inlet to the fuel tank at the icv coupling. updated 09/18/07. *jb
06/01/200784000110/01/2002
 Tl*the contact owns a 2002 buick rendezvous. he stated that there was a crack in the plastic gas tank, which caused a fuel leak. there is a recall for the fuel system storage tank (nhtsa campaign #07v349000). the dealer and the manufacturer stated that they have no knowledge of the recall and would be unable to make repair. the current mileage was 90,000 and the failure mileage was 84,000.
06/24/200459000209/21/2002
 Tl*the contact owns a 2002 buick rendezvous. on june 24, 2007, the contact smelled gas coming from the vehicle. after inspecting the vehicle, he found gas leaking from the gas tank receptacle. prior to this failure, the contact smelled gas at an earlier date. the vehicle is currently at the dealer. the current and failure mileages were 59,000.
08/29/200669800109/08/2002
 Dt*: the contact stated while parking in the driveway strong gas smell was observed coming from the rear of the vehicle and there were traces of gasoline present on the floor. the vehicle was taken to dealership who determined the fuel tank had to be replaced. there was a recall # 03v454000 but the vehicle was not included in the recall due to the vin. the manufacturer was contacted but the reaffirmed the dealership determination that the vehicle was not covered by the recall. changed comp code.pco
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/11/200763903103/01/2003
 Due to a persistent smell of gasoline in the vehicle and the check engine light coming on, we took the vehicle to our local repair shop. they detected a leak in fuel tank and had to replace the fuel tank. in december, i received a recall notice that described this problem as a manufacturer defect and that i may be eligible for reimbursement of the repairs. i sent the required documentation and have been getting the run around since. i have been told: 1. vin # not in recall - yes it is. and it has been registered in arizona for 3 years. 2. repairs not done by a gm certified dealer - nothing in the documentation i was sent stated only repairs done by a dealer certified repair shop would be honored 3. the team is reviewing it, but no one will give me a name or contact number for the team. *cn
05/25/200767930105/23/2007
 Leaking gas tank. *tr
08/10/20071100001
 I am experiencing a gas leak at the fuel tank inlet filler pipe, just as the nhtsa investigation (ea07006) has described. this is very disturbing as my whole family is transported in this vehicle. it appears the leak is where the icv and fuel tank are joined. this is on my 2002 buick rendezvous cxl. i just noticed it today (8/10/2007) when my garage smelled of gasoline. the temperatures in this area have been very hot (100+ degrees) as of late. *jb
04/03/200778400101/20/2007
 Purchased my used 2002 rendezvous cx january .07. after march 07 when filling with gas, tank leaks gas where filler tube and tank meet. took to dealer, they say, need new tank total repair 968.15. called buick customer service, after 1 week they say, no assistants is available. case closed. i have a reference number. i did plead to no avail. *ak ea07-006.pco
03/01/2007105/24/2002
 Gas tank leaking at the rear seam on 2002 buick rendezvous. replace tank nhtsa action number rq06009. *jb ea07-006.pco
11/21/200676872107/30/2002
 On tuesday nov. 22, 2006 i noticed a strong smell of gas in my garage where my 2002 buick rendezvous was parked. i looked under the vehicle and noticed the gas tank was leaking where the filler pipe meets the tank. i immediately called buick to see if i could bring the car in and was told yes. i was informed that because the tank is plastic it would have to be replaced at a cost of approximately $1100. parts and labor. i also asked if this has happened to other rendezvous and was told yes and was also told this happens to the chevy envoy. i then asked if buick would pay for the repairs if this is an apparently defective tank and was told that a gm knows about it but has not issued a recall i must absorb the repair cost. i was lucky that my car was parked in doors and i smelled the gas leaking. what happens to the poor soul who parks out doors and does not know his tank is leaking. does it take fire or death for the people at gm to realize their mistake and fix these tanks before someone is injured or killed. i would like to know how i can get the information as to how many of these tanks were defective and how many were covered by warranty and how many replaced att the owners expense. i had an extended 75,000 mile warranty that just expired last month or i would not have had to endure an $1112.06 repair bill to ensure my family's safety. thanking you in advance, a dissatisfied gm customer. *jb
09/30/200570000107/15/2002
 Safety hazard: cracked fuel tank leaking gasoline/gasoline vapors on 2002 buick rendezvous. the car is driven on city/highway pavement and has not been in any crash or driven on rough or offroad terrain. note that on nov. 10, 2003 buick issued a recall on 2004 rendezvous for cracked fuel tanks. see nhtsa recall id number 03v454000. we noticed strong gasoline odors in our garage beginning in mid-september. on september 30, we could not start the car and had a buick dealer tow the car to dealership to identify the reason for the no start and check for gasoline fumes. the dealership identified a bad cell in the car's battery, worn fuel level sensors and a cracked fuel tank. this complaint only deals with the cracked fuel tank unless nhtsa's investigation identifies a link between the others. the vehicle was purchased from don stein buick in overland park, ks and towed to john bailey buick in buford, ga. on today, oct 5, 2005, i will be picking up the vehicle following replacement of the gas tank. i have asked the bailey dealership to make the cracked gas tank available for my review and transport. i intend to take pictures of the tank prior to accepting custody of it. the nhtsa hotline representative was unable to determine if nhtsa has any chain of custory procedures for conveying the cracked tank to nhtsa custody. (note: i do not know the exact purchase date but do know the car was purchased in july 2002. i have listed july 15, 2002 as an approx. date.). *nm
07/05/200520000112/24/2002
 2002 buick randezvouz with 20,000 miles. failure of plastic collar on top of the fuel tank for no aparent reason. fuel spills out of the tank in considerable quantity to make a the situation a dangerous hazard. for the past two weeks the unit has been at the dealer's shop waiting for the new fuel tank which might have the same design or manufacturing problem.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
02/16/2007110/02/2006
 Gas tank started leaking at tank inlet from fill hose. no accidents, didn't scrape or hit anything...just started leaking from a seam. i am concerned about the possibility of fire. *nm ea07-006.pco
09/07/200565000105/15/2005
 Dt: 2002 buick rendezvous - the part that attaches to the gas tank or the filler tube broke off. while driving on a paved road going about 55 mph the filler tube broke off and all the gas slowly leaked out of the car in five minutes. the consumer was able to drive to a repair shop, and it is being repaired now. there were no recalls on the gas tank problem the repair shop could not give any reason for this to happen. *ak updated 3/3/2006 - *nm
08/18/200421000110/30/2002
 I work at a buick dealership and i also drive a buick rendezvous. we are seeing multiple gas tank leaks at full tank fill ups. the filler neck joint is leaking and the tank needs to be replaced. i have actually been asked to glue over the hole because tanks are on back order, so the customer can have their car to drive.
FUEL SYSTEM, OTHER
12/01/2010115000
 Fuel gage stopped working at 115,000 miles. i will show full and two seconds later it will show empty even if it is full. we have to watch fuel usage my milage.
04/21/2002150000
 Buick rendevous 2002 awd cxs model has faulty gas gauge and always reads full when it is not.
10/01/2006
 My gm buick rendevous has a broken fuel guage. it was purchased new in 2002 and by 2006, the fuel guage no longer worked. we never reported it until i read an article regarding the number of gm fuel guages that are broken, yet it did not list the rendevous model as one that had problems. we have to monitor fuel usage by the number of miles driven.
04/21/2002150000
 Buick rendevous 2002 awd cxs model has faulty gas gauge and always reads full when it is not.
10/01/2006
 My gm buick rendevous has a broken fuel guage. it was purchased new in 2002 and by 2006, the fuel guage no longer worked. we never reported it until i read an article regarding the number of gm fuel guages that are broken, yet it did not list the rendevous model as one that had problems. we have to monitor fuel usage by the number of miles driven.
04/21/2002150000
 Buick rendevous 2002 awd cxs model has faulty gas gauge and always reads full when it is not.
10/01/2006
 My gm buick rendevous has a broken fuel guage. it was purchased new in 2002 and by 2006, the fuel guage no longer worked. we never reported it until i read an article regarding the number of gm fuel guages that are broken, yet it did not list the rendevous model as one that had problems. we have to monitor fuel usage by the number of miles driven.
04/21/2002150000
 Buick rendevous 2002 awd cxs model has faulty gas gauge and always reads full when it is not.
10/01/2006
 My gm buick rendevous has a broken fuel guage. it was purchased new in 2002 and by 2006, the fuel guage no longer worked. we never reported it until i read an article regarding the number of gm fuel guages that are broken, yet it did not list the rendevous model as one that had problems. we have to monitor fuel usage by the number of miles driven.
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
02/08/200868000111/12/2003
 2002 buick rendezvous, - sold by gm s gm certified.. only must have been a joke. from the onset, solenoid difficulties created dangerous situation on highway, called them and spoke rather bluntly... that was after many, many calls. wipers didn't work in the rain... would stick.. very dangerous while driving. intake manifold gasket - cost one thousand dollars.. fuel gauge does not work. car does not run.. get stuck for the past two months, at least three times per week. paid four hundred dollars to replace things.. still gets stuck.. now car won't start. sometimes, windows don't work, car won't lock or unlock, car won't start. at this point, car is dead. bcm? who knows. disaster car. it's a gift from god that we're not dead. *tr
05/01/2006610001002/06/2005
 Gas gauge works erratically...with driver's menu stating gas gallons used at 13 gallon. the gauge shows full, then flops back and forth from 1/2 full to full. when the vehicle fuel reaches less than 1/2 full then the gauge goes nuts. how much gas does this vehicle have once this occurs? what is the corrective action? *jb