Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
06060306/06/200310003376Upcoming product safety recall regarding the rear liftgate latch assembly. *tt10/17/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
10/18/20081
 The rear hatch door unlocks by itself from the body computer problem when you first start the car also other things that are controlled by this unit work or don't work including air bags sys outside temp air cond. cooling fans among others. if you shut the car off and turn it on it goes away until you shut the car off. *tr
10/10/200866000
 Tl*the contact owns a 2002 buick rendezvous. the contact noticed that the power locks were inoperative, which prevented him from exiting and locking the doors. secondly, he noticed that the instrument panel gauges displayed inaccurate readings. thirdly, he noticed that the battery warning indicator illuminated on the instrument control panel. he took the vehicle to the dealer and they replaced the battery and two modules in the electrical system. one week after the repair, the failure resurfaced. the vin was unknown. the failure and current mileages were 66,000.
03/16/20081010001
 I own a 2002 buick rendezvous, it is the worst car i ever bought, transmission broke, abs is damaged, cooling system has been repaired several times dashboard lights are out of control, condenser is cracked. *tr
03/01/200645000609/01/2004
 Tl*the contact owns a 2002 buick rendezvous. while driving 45 mph, the interior lights dimmed for approximately three seconds. the dealer was unable to diagnose the failure; however, they replaced the electronic brake and traction control module along with the body control module. the failure continued. the dealer stated that the hvac control head and the battery caused the failure. the contact stated that her husband replaced both parts and there had been no further occurrences. while driving 35 mph, the contact heard a clinking noise coming from underneath the vehicle. the vehicle then shut off without warning. the mechanic was unable to diagnose the failure. the contact took the vehicle to a different mechanic and he stated that the transmission failed. as of november 8, 2007, the mechanic had not repaired the vehicle. the contact stated that the front passenger side electronic door locks would not operate. as of november 8, 2007, the dealer had not inspected the vehicle. the failure mileage was 45,000 and current mileage was 65,000.
06/04/2007597951506/15/2006
 I am having electrical problems with my 2002 buick rendezvous. first, the power door locks, windows, air conditioner, radio and remote keys entry would lock. then yesterday the vehicle lost all power while i was driving in traffic. somehow i managed to turn a corner (without power steering) and park the vehicle. after waiting a while and removing and replacing the connection from the battery to the fuse box under the hood, i was able to get it restarted and return to work. when i tried to leave work, it died in the driveway. again i was able to reset everything after several tries and park the vehicle. i am afraid to drive it. i also have problems with squeaky brakes, which have been bad since i purchased the vehicle but the dealer and an independent garage cannot find a cause. i also am starting to have problems with the coolant level going down with no visible leak. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
02/08/200868000111/12/2003
 2002 buick rendezvous, - sold by gm s gm certified.. only must have been a joke. from the onset, solenoid difficulties created dangerous situation on highway, called them and spoke rather bluntly... that was after many, many calls. wipers didn't work in the rain... would stick.. very dangerous while driving. intake manifold gasket - cost one thousand dollars.. fuel gauge does not work. car does not run.. get stuck for the past two months, at least three times per week. paid four hundred dollars to replace things.. still gets stuck.. now car won't start. sometimes, windows don't work, car won't lock or unlock, car won't start. at this point, car is dead. bcm? who knows. disaster car. it's a gift from god that we're not dead. *tr
07/02/2006129000107/07/2002
 My wife was involved in a fatal accident on july 2, 2006. she was a promising micro-biologist whom worked on cures for ovarian cancer. she was ran off a road by another driver and sent into a line of trees in our buick rendezvous (2002 cx). the driver-side headlight made direct contact with one tree and the force opened the driver's side door allowing it to be ripped off the hinges. thereby, exposing her to the natural elements and making her vulnerable to strike a second tree that broke every bone in her face and killed her. i am concerned because when the 2002 rendezvous was tested, it received 3 to 4 stars and the consistent problem that arose, based upon the article that i read, the driver's side door opens during an offset frontal accident. we were never sent any information where buick was looking into this defect and it only had a recall on the rear hatch that we had to have fixed in 2003. if this problem would have possibly been corrected or at least addressed, i sincerely believe the outcome of the accident would have been slightly different. please investigate for me. *nm
10/06/20012000108/22/2001
 Vehicle driver-side door hinge, and door and front body panel edges, were bent by only a small amount of wind pushing door forward. two attempts by dealer to reset the door, including a new hinge, have failed to return the door and window to original position against the door seal, resulting in a constant wind noise which is very annoying. hinge or door frame to which it is attached appear to be insufficient in strength. every time the door is opened fully the hinge can be seen to bend away from the structure to which it is attached in the door frame. door also does not seem to have a stop to prevent reoccurence of this problem. gm does not seem to have a retrofit program in place to replace the hinge or door frame.
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
01/23/200755904105/25/2002
 2003 buick rendezvous with 56,534 miles and needing a new head gasket, and new anti-freeze every couple of days. after research i know that i'm definitely not alone in this matter!!! bad stains on garage floor!!! nervous because wife drives it with our kids. *jb
06/30/20033
 Buick rendevous - 2002rear liftgate can be inadvertently opened by depressing either the key fob button or the dash board button while the car is in park.the car can be placed in drive and driven, and the dash board warning indicator does not illuminate, warning the driver that the gate is ajar. while i haven't investigated this, the sensor is probably a plunger or pressure sensor. the gate is heavy enough, even when unlocked, that the sensor does not activate on unlocking. as the car is driven, the gate moves and the sensor comes on. there is a possiblity that a car's load or passengers could be ejected from this unlocked lift gate while the car is in operation. we have inadvertently activated the unlocking mechanism three times, have pulled off the road and secured the gate without incident. the remedy would involve having the sensor linked to the locking mechanism so that any time it is unlocked, the driver is aware of the issue.*ak