Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 01486 | 01/01/2004 | 10005501 | Moan groan from rdm (rear drive module) during parking lot or turning maneuvers. sit bulletin 1400803. *tt | 03/01/2004 | |
| 051603 | 05/16/2003 | 10003648 | This message is to advise all chevrolet, buick, pontiac and oldsmobile dealers of temporary hold on remanufactured all-wheel drive transmissions. the condition is extension housing shim calculation equal 0. the cause is an incorrect park | 10/27/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 080730002 | 03/01/2008 | 080730002A | 10025065 | Informational on 4t65-e mn7, m15 and m76 front wheel drive automatic transmission valve body reconditioning, dtcs p0741, p0742, p0757, p842, harsh shifts or slips. *pe | 07/08/2008 |
| 060730023 | 09/01/2006 | 10020766 | 4t65e transmission 1-2 shift shudder at light to moderate acceleration. replace complete second clutch assembly. *kb | 01/08/2007 | |
| 3500 | 10016528 | Repeat failures of all-wheel drive transfer case and/or transmission - unable to attain correct transfer case selective washer measurement. *tt | 09/20/2005 | ||
| 020730013D | 05/01/2005 | 020720013E | 10012152 | Incorrect transmission shifts poor engine performance harsh 1-2 upshifts slips 1st and reverse torque converter clutch stuck off on diagnostic trouble code p0730, p0756, p0757, p0741, p0742. *eh *tt | 02/15/2005 |
| 3102 | 3102B | 10010237 | Service vme 01-04 vehicle equipped with 4t65e automatic transmission 4t65e transmission valve body inspection procedure. (to include 2004 pontiac aztec) *sc all 2001 - 2006 passenger vehicles with 4t65e transaxle. *tt | 11/05/2004 | |
| 01432 | 01/01/2003 | 10004412 | Automatic transmission poor acceleration, performance. *tt | 12/05/2003 | |
| 00704A | 11/18/2003 | 10004213 | The 4t65e automatic transmission may exhibit a condition of a harsh garage shift into reverse or drive on a cold start. *tt | 11/21/2003 | |
| 030730017 | 05/01/2003 | 10002394 | Grind noise or no vehicle movement when shifting into drive or reverse. *tt | 08/27/2003 | |
| 4T65E | 06/20/2001 | 623439 | Information regarding certain models including the 2001 buick rendezvous automatic transmission input sun gear thrust bearing. *slc | 10/29/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 4T65E | 01/01/2001 | 623474 | Information regarding automatic transmission torque converter oil seal, a request for information. *slc | 10/29/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 040417001 | 07/01/2007 | 040417001B | 10011200 | Boom or drone noise at 2100 rpm or about 120 km/h (75 mph). *tt | 01/10/2005 |
| 020730048 | 11/02/2002 | 10006166 | Pressure control solenoid replacement for 4t65-e, 4t40-e, and 4t45-e transaxle/transmission.*mr | 04/23/2004 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 3185 | 10010609 | Moan groan from rear drive module during parking lot or turning maneuvers. *eh | 12/02/2004 | ||
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 000730002B | 07/01/2002 | 000730002A | 634985 | Concerns with slips, harsh upshift or garage shifts, launch shudders, flares, erratic shifts and intermittent concerns, diagnostic trouble code p1811 or p0748 set. *tt | 10/11/2002 |
| 020730013 | 02/01/2004 | 020730013A | 631267 | Incorrect transmission shifts, poor performance of engine, transmission slipping, ses lamp illuminated, diagnostic trouble codes p0756 and p0757. *slc update. *tt | 05/21/2002 |
| 060801 | 08/06/2001 | 625296 | Information on drive axle fluid change when towing a trailer. *slc | 11/19/2001 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 4157 | 10022359 | All wheel drive disable lamp on. *kb | 08/03/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/13/2010 | 140000 | ||
| Tl- the contact owns 2002 buick rendezvous. the contact was traveling 55 mph and the vehicle stopped. the vehicle continued to run, but when you pressed on the gas the vehicle would not accelerate. the vehicle was towed to the contacts home and has not been inspected. there was no warning before the failure. the failure mileage and current mileages was 140000.rl | |||
| 05/12/2002 | |||
| While driving the vehicles transmission jerked heavily, the gears locked up and the vehicle accelerated. the dealer was notified. *nlm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/12/2011 | 145000 | ||
| Tl - the contact owns a 2002 buick rendezvous. the contact stated that after replacing the vehicle transmission cooling line to the radiator, the engine light illuminated. she also mentioned that the fuel gauge was malfunctioning. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 145, 000. pm | |||
| 12/08/2005 | |||
| I purchased a used 2002 buick rendezvous in april of 2004 from a gm dealership (above). it is an awd v6 cxl suv. my car manual specifically states not to use anything other than dexcool antifreeze. i never received any notice from gm or the dealership or dexcool regarding the problems on this vehicle and dexcool. even after the lawsuit against gm in 2008 i did not get notified in any way, and the dealership never told me to stop using dexcool, so i have been continuing to experience engine problems! when i bought this car it had 37,591 miles on it. i paid just under $20,000 for it. on 12/8/05 i did a transmission flush. four months later, on march 9, 2006, the car was found to have the intake manifold gaskets leaking oil and coolant, and the front timing cover seal was leaking. it also needed front and rear brakes. at that time they told me the coolant was leaking all over everything and was getting into the transmission (and the brakes, too, i think.) had to have another transmission flush done and i think coolant flush done - cost was $222. i had 3 estimates done for the rest of the work and they ranged from $3,300, to 1700 to $1,380. it cost me $89 and $73 for two of the estimates. had work done at 4th shop on 4/20/06, cost me $730. on august 22, 2007, i had to have the intake gasket done again as well as a coolant flush; cost me $492. on august 11, 2009 i had to have the oil pressure switch replaced as it was leaking plus other work; total was $257. i was told about a year ago that the intake gasket was leaking oil and coolant again and had to be replaced again. the car did not pass inspection in june, 2010; one of the problems is transmission is slipping. is that a result of the dexcool coolant contaminating the tranny? other work needed is steering rack (again), air compressor, & rear air shocks. the coolant leaking has caused the failure of many of the parts i have had to have fixed on this car, not just the gasket. | |||
| 07/26/2009 | 130000 | ||
| Tl*the contact owns a 2002 buick rendezvous. while driving 40 mph, the transmission failed. the contact feels that this is a safety issue because the failure prevented the vehicle from accelerating, which could have led to a crash. the current and failure mileages were 130,000. | |||
| 08/15/2008 | 80000 | 1 | |
| At 54,000 miles and only 2 weeks after the purchase of this vehicle the head gasket had to be replaced. after only 80,000 miles the transmission was replaced. the blower for the heat or air conditioner only works on three or above, the air conditioning no longer works, both rear coil springs must be replaced, an outer tierod is bad, two rear bushings need to be replaced, the front right control arm is broken, the drivers side window goes down but not up, it is leaking antifreeze and the tires keep going bad because they are wearing incorrectly. this car is a total piece of garbage. every time i turn around it needs another repair. the cost of the repairs is almost as much as i have paid on the vehicle so far. *tr | |||
| 03/16/2008 | 101000 | 1 | |
| I own a 2002 buick rendezvous, it is the worst car i ever bought, transmission broke, abs is damaged, cooling system has been repaired several times dashboard lights are out of control, condenser is cracked. *tr | |||
| 02/01/2008 | 6 | 02/26/2006 | |
| We have an 2002 buick rendezvous awd. just recently our car starting to act up while driving. it was making a whining noise and acting as if it was in neutral while stopping. we found out that the transmission, intake manifold, wheel bearing, radiator, a/c condenser, rims are bad making our tires lose air, and head gasket all need replaced. we also were told that the power steering had a leak and was causing a noise. we are looking at having to pay over 5 thousand dollars to fix everything. after looking on the internet, we have seen millions of complaints for all these things breaking in the 2002 model. something needs done about this. i will do whatever it takes to get help from gm to fix these damaged cars. these should all be recalled. *tr | |||
| 03/01/2006 | 45000 | 6 | 09/01/2004 |
| Tl*the contact owns a 2002 buick rendezvous. while driving 45 mph, the interior lights dimmed for approximately three seconds. the dealer was unable to diagnose the failure; however, they replaced the electronic brake and traction control module along with the body control module. the failure continued. the dealer stated that the hvac control head and the battery caused the failure. the contact stated that her husband replaced both parts and there had been no further occurrences. while driving 35 mph, the contact heard a clinking noise coming from underneath the vehicle. the vehicle then shut off without warning. the mechanic was unable to diagnose the failure. the contact took the vehicle to a different mechanic and he stated that the transmission failed. as of november 8, 2007, the mechanic had not repaired the vehicle. the contact stated that the front passenger side electronic door locks would not operate. as of november 8, 2007, the dealer had not inspected the vehicle. the failure mileage was 45,000 and current mileage was 65,000. | |||
| 04/01/2007 | 109000 | 4 | 04/01/2006 |
| Buick rendezvous 2002 failure with blown transfer case & transmission, main exhaust pipe loose from head, rear end noise, passenger door sticks. *tr | |||
| 03/10/2006 | 54000 | 3 | 08/25/2005 |
| Vehicle's rpms kept racing when gas was pressed. eventually felt a slipping in gear when car was in drive. soon it started happening in reverse. took in to dealership for diagnostics and a test drive and was told no error codes came up and nothing was wrong. this continued to happen and about a week and a half later - gear shifting got much rougher and the vehicle would not move when initially put into drive, then would jump into gear - but would jump out of gear while driving! brought it to another service company and was told it was major transmission problems. vehicle only has 54,000 miles on it and is used mostly for local driving. i have heard about 4 others who have rendezvous state that they are having transmission problems within the past month. vehicle is currently undergoing extensive transmission work - shouldn't happen on such low mileage. buick should be made to look into. *jb | |||
| 12/20/2005 | 50000 | 1 | 04/15/2005 |
| Dt: the contact stated transmission failed. while stopping at a red light she depressed the accelerator pedal and the vehicle would not go forward or in reverse. the vehicle was towed to the dealership. the vehicle was examined and the transmission was replaced. *ak | |||
| 10/15/2005 | 29925 | 3 | 10/02/2002 |
| Incidents. my 2002 buick rendezvous has had 3 transmission problems, the last one the transmission exploded. per service tech. *jb | |||
| 07/31/2005 | 1 | ||
| It is suggested that you call our auto safety hotline to obtain information on specific defects, recalls, and other auto safety questions, and to report automotive safety issues such as that you describe. the number is 1-888-327-4236. in addition, the nhtsa web site @ www.nhtsa.dot.gov can be used to obtain vehicle safety information as well as report possible defects as you describe. -----original message----- from: appliancemart [mailto:appliancemart@speednetllc.com] sent: monday, august 01, 2005 5:02 pm to: seigel, stu subject: i have a 2002 buick rendezvous with the following problem since: 7/31/05 i had left the vehicle in park, and my wife was sitting on the passenger side when the car started to move forward, and she tried to climb over the center console to hit the emergency brake, but could not make it and so she tried to get out of the car and then the car went into reverse and ran over her left leg, banging her up pretty badly and now she is in the hospital. i know that envoy's, trailblazers had a recall on their trans. since the last recall. i need to know how to find out what caused this and to get it repaired. my vehicle is an awd, cxl, 2002 buick rendezvous. can you provide me with any information. *jb warner glass manager of the appliancemart. *jb | |||
| 06/25/2005 | 63000 | 1 | 02/20/2002 |
| 2004 buick rendevous 64k miles - complete ato transmission failure - including transfer assembly. occured 40mph with no previous signs or symptoms - almost caused rear end collision. lost all gears, 1,2 and reverse - only 3rd barely operable. 5 miles from dealer - had to be towed. superior buick (kansas city) pulled pan - said lot of ground up metal. initial cost $5k! investigating other cases - finding gm knows of this problem - in some cases dealers buying back '02 rdv's. finding this exact same occurance with other owners is not just a random - but many failures. just 30 days ago also had to replace entire ac condenser unit $1,500 - now finding this too is a gm defect with lot of other rdv oweners. will try to pursue vehicle back by from gm - seeing a lot of 'lemon' cases out there. | |||
| 08/17/2004 | 44580 | 1 | 01/02/2002 |
| After regular maintenance and with no warning the car started making metallic noise in first gear and reverse. noise disappeared in second gear. the condenser for the air conditioning failed. the car has 44,600 miles (most are highway miles). *jb the dealer has agreed to split the estimated $4,576. | |||
| 01/19/2004 | 56699 | 1 | 07/03/2001 |
| Automatic transmission failure with absolutely no warning. *ak | |||
| 11/04/2003 | 15000 | 4 | 02/01/2002 |
| While driving transmission jerked and won't shift properly from second to third gear. dealer replaced the transmission. also, in the last past five months, the liftgate hinges/tie rod, and ignition switch had been replaced. *ak gears and tires were replaced, but problem still exists. *ph | |||
| 09/03/2003 | 25391 | 2 | 01/31/2002 |
| While driving 65 mph vehicle suddenly lost power, was not able to shift any gears. managed to pull over to side of road. vehicle was towed to dealership, and the mechanic said that problem was had to with the transmission. *ak the transmission began to slip and make noise while driving. the vehicle was towed and repaired. one week later the transmission suddenly failed while driving. the vehicle was taken back to the dealer where they overhauled the transmission. the consumer has not faith in the transmission. the front left and right bearing separated occasionally. *ph *nlm | |||
| 04/01/2003 | 35000 | 1 | 11/27/2002 |
| The transmission in the vehicle did not work properly (hard shifting). the consumer knew of technical service bulletins issued for this problem. *nlm *ak the vehicle did not shift hard at speeds of up 25 mph. *scc *jb. the consumer stated the vehicle did not shift properly and accelerate properly from a stop. *jb | |||
| 05/03/2003 | 1432 | 03/15/2003 | |
| After stopping on a hill with the transmission in 'd', as soon as i took my foot off the brake, the car started rolling back. this is a dangerous situation when cars are behind and you come to a stop on a hill and then need to go. *nlm the dealer replaced the torque converter but that did not solve the problem. | |||
| 06/28/2002 | |||
| When vehicle changes gears it will stall out.contacted dealer, they can't fix problem.*ak | |||
| 04/02/2002 | |||
| While driving on highway at 65mph vehicle would not accelerate and car slowed down. dealer contacted, said it was caused by transmission shaft pump having a defect. *ak | |||
| While on a steep hill vehicle will not go in reverse. wheels will not spin at all when it is on a hill. contacted dealer, and the dealer is not willing to do anything. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 09/10/2004 | 75000 | 4 | 05/22/2001 |
| My wife had a flat tire and destroyed the tire on the highway. we were sold the tire monitor system with the cxl. it is also circled in our brochure from the salesman. the vehicle does not have the system and gm is blowing us off! this is false advertising. *ak also, this year, both rear axle hubs have gone bad as well as problems with the rear drive module. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 07/03/2002 | |||
| Key was left in the ignition in off position, and child was able to put vehicle in gear, and it ran into a tree before stopping. contacted dealer. *ak | |||
| 01/02/2002 | |||
| While driving instruction panel lights go out, loses all power in vehicle. when system is out it is easy for vehicle to shift into neutral gear without applying brakes. lost control, and vehicle went over hill.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 06/28/2006 | 1 | 09/15/2005 | |
| Purchased 02 rendezvous cxl awd last fall from dealer. last week vehicle started acting like it was constantly running in 4wd or dragging and we noticed a whinning noise in the rear end. took the car in to the dealer, was told that the left rear wheel bearing was shot and the right one was starting to go bad. estimated cost of over $1,000. $303 for each wheel bearing hub assy (auto part store max price of $134 ea) 1.4 hr labor for each side (manager said his mechanic could have each side done in an hour). equals $606 ($338 in profit) in parts and $400 in labor for 2 hours of work. vehicle has 79,000 miles and the service manager said that the front wheel bearings will probably have to replaced every 30-40,000 miles. *nm | |||
| 08/27/2002 | |||
| While driving 25 -30 mph vehicle lost steering control due to spindle gear/right axle breaking while driving. deaer notified. feel free to provide any further informnation.*ak | |||
| 05/20/2002 | 2 | 03/01/2002 | |
| 1st time/rear differential leak over 1-1/2 quarts of rear diff.gear oil all over driveway. dealer replaced with complete new rear housing assy. 571 miles later, which was 05-20-02 rear diff. leaking again. car is at dealer, and i called general motors, they are looking into the problem. i don't want the car back. calif. has lemon law 2 times for same repair, which could cause bodily harm or death we are to get another car. if the rear end locks up at 65 mph and i live thru it there will be a major law suit. i don't understand the promblem with changing me out of that lemon, into another buick rendezvous. please e-mail me with any info. you have on this. | |||
| POWER TRAIN - AXLE HUBS | |||
| 05/27/2005 | 98750 | 4 | 03/13/2005 |
| Had my local mechanic replace rear brakes. still getting noise from rear wheels, took it to buick dealership to investigate. they adjusted brakes and they failed within a week. i was then charged $1000 plus a $400 rental car bill while they fixed the brakes. after getting my car back it was still whirring, turns out the problem was a hub bearing failure on all four tires. | |||
| 05/05/2004 | 3 | 11/04/2002 | |
| (1)loud road noise from right front wheel, wheel bearing failure, dealer repair-very expensive! (2)ac no longer worked - ac condenser failure. dealer repair also very expensive!! (3) gas gauge quit working , misc electrical problems- at dealer right now probably expensive!!! | |||
| 09/10/2004 | 75000 | 4 | 05/22/2001 |
| My wife had a flat tire and destroyed the tire on the highway. we were sold the tire monitor system with the cxl. it is also circled in our brochure from the salesman. the vehicle does not have the system and gm is blowing us off! this is false advertising. *ak also, this year, both rear axle hubs have gone bad as well as problems with the rear drive module. | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 10/06/2006 | 45000 | 1 | 12/09/2002 |
| Three safety related issues with my 2002 buick rendezvous cxl. the abs sensors failed which was a difficult problem to diagnose as the problem was actually caused by water in the insulation to the sensor wiring harnesses. i'm now being notified of a front wheel bearing problem that has not yet reached a formal recall. second issue involves the awd rear axle assembly (differential). moaning noises start in the rear end, in low speed turns such as parking lot maneuvers. occurrence increases in severity and frequency fairly quickly. the rear axle is to be replaced by the dealer under my extended warranty. but i notice that this is not a random or unusual problem with this year/model buick. i would think that both of these issues due to their rate of occurrence would trigger a formal recall. why does the rear drive axle continue to fail? if it should fail catastrophically, will it pose a safety issue, especially if highway speeds are involved and the vehicle becomes unstable? *nm | |||
| 04/08/2006 | 27000 | 4 | 03/31/2002 |
| Two safety related issues with my 2002 buick rendezvous cxl. the front hub abs sensors failed at 51,000 miles (left side) and 58,500 miles (right side). difficult to diagnose the problem until actual failure and error code. meanwhile, the brakes are very erratic at low speeds. often long stopping distance while the pedal pulsates severely. vehicle pulls severely to one side. dealer replaced a wheel hub the first time it happened. they rewired the abs sensor on the other front wheel the second time. it was corrected when finally diagnosed but, particularly with the first incident, we had to drive the car with unsafe brakes until the error code would register and the dealer would perform the repairs. second issue involves the awd rear axle assembly. moaning noises start in the rear end, especially in low speed turns such as parking lot maneuvers. occurrence increases in severity and frequency fairly quickly. the rear axle assembly has been replaced twice by the dealer. once at 27,000 miles and once at 55,000 miles. this is a $3,000+ repair and is no longer covered by warranty. why does the rear drive axle continue to fail? if it should fail catastrophically, it will pose a safety issue, especially if highway speeds are involved and the vehicle becomes unstable. not only is safety involved but the very high cost of replacement is unacceptable if it happens again. *jb | |||
| 05/15/2004 | 19000 | 1 | 10/30/2001 |
| Vehicle has 24,200 miles. dealer says rear (awd) differential is ruined and needs replacement. dealer won't tell me if condition is dangerous. odd noises noted five months ago. second time to dealer. first time - no problems noted. now tell me differential ruined by bad tires (manufacturers choice) - this not noted by dealer in june. if tires are not proper size, etc. awd disabled light is supposed to illuminate. have never seen this light on this vehicle.*ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 01/10/2008 | 74000 | 1 | |
| Manifold leak/ electrical. *tr | |||
| 05/13/2002 | 1 | ||
| Consumer states that if the vehicle is on an incline it does not stay in gear, it rolls.*jb | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/25/2005 | 63000 | 1 | 02/20/2002 |
| 2004 buick rendevous 64k miles - complete ato transmission failure - including transfer assembly. occured 40mph with no previous signs or symptoms - almost caused rear end collision. lost all gears, 1,2 and reverse - only 3rd barely operable. 5 miles from dealer - had to be towed. superior buick (kansas city) pulled pan - said lot of ground up metal. initial cost $5k! investigating other cases - finding gm knows of this problem - in some cases dealers buying back '02 rdv's. finding this exact same occurance with other owners is not just a random - but many failures. just 30 days ago also had to replace entire ac condenser unit $1,500 - now finding this too is a gm defect with lot of other rdv oweners. will try to pursue vehicle back by from gm - seeing a lot of 'lemon' cases out there. | |||