Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
03060206/03/2002637170This message has reference to several torn column shifter boot. *tt11/20/2002
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/15/200655000106/14/2004
 I have had nothing but trouble with this vehicle. i took it into the dealer the other day to have the front wheel bearing replace (paid for by gm) and in the process, the mechanic found another serious problem. i had been hearing a banging noise coming from the rear end for a few months now. i jacked the rear end of the car up and couldn't find the source of the noise. i was told by the mechanic that it is the right rear knuckle that was making the noise. when they got it on the rack, they found that the tire is moving front to back about 2 inches. i was told that this is a serious safety issue and that i will need to get it fixed asap at a cost of about $750. i took my vehicle to another mechanic to get a second opinion. i got the same diagnosis from the second mechanic with the addition of we've never seen one of these go bad. you should never have to replace this part they went on to say that they didn't want to do this work because it is extremely labor intensive and not their specialty. i am going to take it to a frame specialist and have the work done there. did i mention that i had to replace the body control module two weeks ago?. *jb
04/30/20053444210004/19/2005
 At a slow turning speed the brakes give out and you have to re-pump the brakes for the brakes to work again . also when you make a turn it sounds like somthing is straining ( sounds like a bunch of dying cows are under the hood of the car ) had the car in twice and was told i am turning the car to hard and there is nothing wrong with the brakes ! i have almost had two accidents because of the brakes and the moaning under the hood of the car is getting worse .this has been going on since they end of april 2005. *jb
02/22/200537342102/17/2002
 I took my car to the dealer complaining of a rubbing/clunking noise while driving. the diagnosis was the exhaust was bent and was rubbing on the driveshaft. dealer replaced complete exhaust system and driveshaft. i was told this could only have happened due to rear end impact. no impact occurred that i am aware of and no visible damage to vehicle. i contacted my insurance company and they inspected the vehicle and did not find any evidence of rear end damage. they suspect design/safety defect and asked the dealer to provide them with the drive shaft. dealer said they have seen this happen one other time. i am concerned about the safety of this vehicle
04/12/2004330001
 While driving, it was difficult for the consumer to steer the steering wheel. please provide more information. *jb
09/15/20026355
 On four prior occasions for sudden catastrophic electrical system failure / stalling while the vehicle is in operation, this creates a major hazard to safe operation of the vehicle. the dealership and general motors have been unable to isolate / replicate and effect repairs for this intermittent nonconformity, yet they have expect us to continue operating the vehicle while they knowingly have failed to effect repair. my wife and i are afraid to operate the vehicle in its condition and jeopardize our safety by operating a vehicle that is unsafe for highway operation. given the nature of the problem, automobile appraisers state our vehicle is worthless for sale or trade. current mileage 18187.
06/18/20031
 Automobile cuts off and does not want to restart. then, steering locks , and she cannot get it to unlock until she beats on it for 5-10 minutes. then, it releases. she has had it to 3 different dealerships, and they all told her that they could fix the problem because they could not get the vehicle to duplicate the problem.*ak
STEERING - COLUMN
06/15/200462500411/06/2001
 The consumer stated the horn would blow and the radio would come on for no reason. the consumer took the vehicle to the dealership for inspection; however the mechanic could not duplicate the problem. *ak the consumer had taken the vehicle to another dealer and they fixed the module the same day. there has been no other problem. currently the vehicle is in security mode. the consumer was unable to open the windows and the rear doors. *sc the consumer noticed the floor mats were discolored , it was determined that the air condition system had malfunctioned. there was a screeching noise in the steering column, but no problem was found. the left front hub and bearing was replaced the brakes were replaced.*jb
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
02/01/2008602/26/2006
 We have an 2002 buick rendezvous awd. just recently our car starting to act up while driving. it was making a whining noise and acting as if it was in neutral while stopping. we found out that the transmission, intake manifold, wheel bearing, radiator, a/c condenser, rims are bad making our tires lose air, and head gasket all need replaced. we also were told that the power steering had a leak and was causing a noise. we are looking at having to pay over 5 thousand dollars to fix everything. after looking on the internet, we have seen millions of complaints for all these things breaking in the 2002 model. something needs done about this. i will do whatever it takes to get help from gm to fix these damaged cars. these should all be recalled. *tr
03/04/200440010/07/2001
 My buick renedezous' power steering gear went out at 4500miles and there is still a squeaking noise when i turn the steering wheel. now the car has 43000 and the condenser has to be repaired for $1000.00. i thought i bought a great vehicle but i have had nothing but problems with this vehicle. oh, the buttons on the steering wheel (volume knobs) have been replaced twice.
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
08/27/2002
 While driving 25 -30 mph vehicle lost steering control due to spindle gear/right axle breaking while driving. deaer notified. feel free to provide any further informnation.*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
12/06/200560168209/14/2003
 Air condition not working properly, took to a dealer and found a/c condenser defective. dealer replaced condenser. front passenger side tire making a grating sound when making a sharp turn, took to dealer, and found passenger side tie rod defective it was replaced 1 year and 6 months ago. the problem has recurred. *ak
11/04/200315000402/01/2002
 While driving transmission jerked and won't shift properly from second to third gear. dealer replaced the transmission. also, in the last past five months, the liftgate hinges/tie rod, and ignition switch had been replaced. *ak gears and tires were replaced, but problem still exists. *ph
STEERING - RACK AND PINION - PINION SHAFT
08/09/200327396101/25/2002
 Steering rack has loose play in joints. dealer had to replace steering shaft and rack and pinion. i was unaware this was a problem until vehicle failed to to fuel pump problem on same day.*ak