Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 050849001 | 01/01/2005 | 10013484 | Instrument panel compartment door inoperative. *eh | 04/19/2005 | |
| 020844022B | 08/01/2003 | 020844022A | 10012574 | Static noise heard in radio speakers. *eh | 03/07/2005 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| 020844022 | 12/01/2002 | 10000736 | Static noise heard in radio speakers. *tt | 03/28/2003 | |
| 020849011 | 12/01/2002 | 10000728 | Console air deflectors inoperative, broken or missing, door latch broken. *tt | 03/27/2003 | |
| 050602 | 05/06/2002 | 636612 | Subject regarding a rattle condition coming from the front seat footrest. *tt | 11/10/2002 | |
| 050602 | 05/06/2002 | 636607 | Some cusomters may report a rattling noise coming from the rear roof headlinder area while operating the vehicle on a very rough road. *tt | 11/10/2002 | |
| 110501 | 05/11/2001 | 619786 | Subject regarding reports of water entering the passenger compartment in the area of the h-back module. *tt | 06/29/2001 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 060603 | 06/06/2003 | 10003696 | Concerns with lift gate structure fracturing around the latch reinforcement in an event of rear crash. *tt | 10/28/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/01/2007 | 55000 | 1 | 10/26/2005 |
| I bought my 02 buick rendezvous in oct of 05. it had 53k. i just hit 90k the largest part is highway miles from this passed year with several deaths in my family. to start with my passenger floor would get soaked. at first i thought the window was left down or the sunroof was leaking. i checked and the rubber is still intact and i can spray water on the roof and nothing leaks in. the tract around the sunroof is not wet. one morning my on star system had water dripping from it but no water was felt around the sun roof and the windshield sits below it. this had been going on since i got the car. now within the past 6 months everything on the car is failing. my driver door will not lock with the remote. this is a 300 motor. my coolant disappears from reserve with no sign of leaking. i had the check engine light come on and the first day off i had to go get it checked it went off. my ac stopped working. i have 3 kids and no ac in 100 weather suxs. had it charged and within 2 weeks back to no ac now after weeks of research i am finding out that the intake gaskets on this motor are made from nylon and the dex cool that is said to be used in it can eat them prematurely. i have been stranded on the highway because my car was over heating. the ac condenser is also known to go out regular. i just bought brand new tires in may and had the alignment done. i noticed that the front of my car has began to shake and the front left tire is ate up. i am wondering if this is the bearing problem that this vehicle was recalled for. i am not understanding why the government is not forcing gm to recall this vehicle. my research has found hundreds if not thousands of these problems. a class action lawsuit in canada not including the recall that canada has forced over this exact yr and model. i still owe a lot of money on this car and my repairs are almost more then what i owe. *jb | |||
| 01/01/1901 | 1 | ||
| 2002 buick rendezvous customer wants parts replaced on side car customer states that parts should not dislodged by the wind**cc *jb | |||
| 10/06/2006 | 45000 | 1 | 12/09/2002 |
| Three safety related issues with my 2002 buick rendezvous cxl. the abs sensors failed which was a difficult problem to diagnose as the problem was actually caused by water in the insulation to the sensor wiring harnesses. i'm now being notified of a front wheel bearing problem that has not yet reached a formal recall. second issue involves the awd rear axle assembly (differential). moaning noises start in the rear end, in low speed turns such as parking lot maneuvers. occurrence increases in severity and frequency fairly quickly. the rear axle is to be replaced by the dealer under my extended warranty. but i notice that this is not a random or unusual problem with this year/model buick. i would think that both of these issues due to their rate of occurrence would trigger a formal recall. why does the rear drive axle continue to fail? if it should fail catastrophically, will it pose a safety issue, especially if highway speeds are involved and the vehicle becomes unstable? *nm | |||
| 08/19/2004 | 45289 | 1 | |
| I own a 2002 buick rendezvous and the check engine soon light came on. the car was taken to a garage on 8/19/05 and they fixed what they thought was the problem (r&r fuel tank connection to clean and re-secure, had water in connector). total cost of repair was $145.07. on 8/26/05 the light came on again, we took the back to the same garage and they found water again in the connector and determined that the water was coming from the inside of the vehicle. they discovered the water was coming from the air conditioning drain tube. as long as the car was sitting still the a/c would drain properly, but at speed the force of air would force the water back into the interior underneath the seats where many of the electrical connectors are, therefore shorting them out. the seats had to taken out, the carpet had to be removed and dried out and a new a/c drain tube was installed. the evaporator case was also resealed. total for this repair was $276.38 upon ordering and receiving the new drain, the mechanic was told that the part had been updated. the updated part had a slight bend in it now, and the old was just a straight piece. my complaint is, if a piece needed to be updated obviously something was wrong with the original design and i the consumer should not have pay for the damages or repairs due to a faulty part. thank you. *nm | |||
| 02/22/2005 | 37342 | 1 | 02/17/2002 |
| I took my car to the dealer complaining of a rubbing/clunking noise while driving. the diagnosis was the exhaust was bent and was rubbing on the driveshaft. dealer replaced complete exhaust system and driveshaft. i was told this could only have happened due to rear end impact. no impact occurred that i am aware of and no visible damage to vehicle. i contacted my insurance company and they inspected the vehicle and did not find any evidence of rear end damage. they suspect design/safety defect and asked the dealer to provide them with the drive shaft. dealer said they have seen this happen one other time. i am concerned about the safety of this vehicle | |||
| 09/03/2003 | 1 | ||
| The odometer read improperly and as a result the vehicles mileage was incorrect.*ak | |||
| 7 | |||
| The tailgate hatch opened while being driven. the dealer stated that there was nothing he could do. the consumer requested a replacement vehicle or a buy back. the left front door had a winding sound, can see a gap, and did not open properly. the hinges were adjusted. the heated seat was inoperative. the rear hatch light had come on when going over bumpy roads, and the rear hatch switch was sticking. the rear hatch switch was replaced, and the liftgate lock assembly was replaced. scc | |||
| STRUCTURE - BODY | |||
| 12/23/2011 | 70000 | ||
| The headlights, dashboard instrument cluster, and radio, cd player, interior lights, and tail lights on my 2002 buick, rendezvous kept going out for no apparent reason while driving on the freeway. i took the car to the shop and they said it is the body control module. it is my opinion that this malfunciton is a very serious problem. in my situation the several times that the lights went out, i was in a dangerous place (on curvey highway between pensylvania and ohio at speeds between 55-70mph) the suitation when the headlights and dash lights were out could have had fatal consequences espcially when tall hills surround curvey freeways and roads and such as a deer crossing the road or worse yet, a person on the side of the road. the problem is still occuring and the bcm keeps malfunctioning every few minutes turning off all lights and dashboard clusters and it costs too much for me to fix-almost $1400 | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 04/01/2007 | 109000 | 4 | 04/01/2006 |
| Buick rendezvous 2002 failure with blown transfer case & transmission, main exhaust pipe loose from head, rear end noise, passenger door sticks. *tr | |||
| 08/27/2006 | 60000 | 7 | |
| I own a 2002 buick rendezvous. this vehicle has been nothing but trouble for me since the get go (2004). i have numerous amount of problems that are going on with my vehicle as other owners. all of these problems started at or around 70000 miles. the exterior lights and interior lights go off with out warning and for no reason for sometimes up to a minute (and this has happened at nightime) major saftey issue no one can tell us why the vehicle does this. the noise that comes from the front of the vehicle when driven at 45 mph or more is outragious...it makes an awful humming sound so loud that the radio can't be heard. the vehicle also will not start at times as well...for no particular reason at all...nothing can be found wrong with it all!!! it will stall or will not start at all after several starts and turn offs. it has also done this on inclines or after filling at the gas station once as well. if you go back and try to start the vehicle in about a half hour it will start...i figured this out after calling a tow truck several times...and by the time they got to me..they tried to start the vehicle and it started. the vehicle burns a qurt of oil every 3000 miles or so. now my brakes are to the floor which i have recently had it to the shop again and the mechanic has told me that my brakes are fine that i need my abs pump (master cylinder) replaced it is leaking 800.00 +++ just for the part alone hmmmmm??? just another issue reported like all the above from other buick rendezvous 2002 owners. oh and also my driver side window regulator has broke and that will be costing me 450.00. passenger side door does not shut correctly now at all the hinges are messed up on these models. the door gets stuck all the time. all of these problems are problems that other buick rendezvous owners of the 2002 models are having and something needs to be done about it asap. *jb | |||
| 07/02/2006 | 129000 | 1 | 07/07/2002 |
| My wife was involved in a fatal accident on july 2, 2006. she was a promising micro-biologist whom worked on cures for ovarian cancer. she was ran off a road by another driver and sent into a line of trees in our buick rendezvous (2002 cx). the driver-side headlight made direct contact with one tree and the force opened the driver's side door allowing it to be ripped off the hinges. thereby, exposing her to the natural elements and making her vulnerable to strike a second tree that broke every bone in her face and killed her. i am concerned because when the 2002 rendezvous was tested, it received 3 to 4 stars and the consistent problem that arose, based upon the article that i read, the driver's side door opens during an offset frontal accident. we were never sent any information where buick was looking into this defect and it only had a recall on the rear hatch that we had to have fixed in 2003. if this problem would have possibly been corrected or at least addressed, i sincerely believe the outcome of the accident would have been slightly different. please investigate for me. *nm | |||
| 04/20/2003 | 14000 | 1 | 04/01/2002 |
| Just opening a buick rendezvous door caused a $900 dollars damage. we opened the driver side door of our new buick rendezvous 2002. it was a windy day and the door went too far bending the hinges and causing damage to the frontal body part of the vehicle. apparently, the doors have no door brake and therefore, this type of damage could easily occur. (see www.buick.8k.com) the dealer was all too familiar with the phenomena. in fact, he said, that morning he had the same problem with 3 other customers. buick refused to fix our vehicle. *la | |||
| 03/29/2003 | 25109 | 1 | 03/04/2002 |
| Driver door hinge weakened which caused the door to become sprung. it rubbed against the front fender and caused it to bend. car had 25,109 miles on it and was under warranty. buick refused to honor the warranty. *tt | |||
| 05/22/2002 | 2 | 11/01/2001 | |
| Slight wind bent driver door and bent hinge. there are no restraints to keep door from opening beyond the bending point. than a week later it happened again. buick would not warranty the bent hinges. customer out $400.00 for 2 repairs however buick welded the hinge.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 01/27/2004 | 1 | 02/07/2002 | |
| I have had my buick rendezvous back for the same problem 4 times. the fuel injectors are bad not firing correctly. fuel line problems fuel running lean. i had to have the air condition fix not for blowing. cold air condenser leaking. i had to have the blower motor replaced. windshield washer freezing up. internal failure r &r center console replaced. had liftgate assembly replaced. *jb | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 11/04/2003 | 15000 | 4 | 02/01/2002 |
| While driving transmission jerked and won't shift properly from second to third gear. dealer replaced the transmission. also, in the last past five months, the liftgate hinges/tie rod, and ignition switch had been replaced. *ak gears and tires were replaced, but problem still exists. *ph | |||
| STRUCTURE - BODY - TAILGATE | |||
| 1 | |||
| This vehicle was struck on the side at the left rear quarter panel, as a result the right rar seat collapsed resulting in the occupant sutaining serious internal inuries, the rear liftgate latch remained engaged but separated from the body (torn from fiberglass) resulting in occupant ejection. nlm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/25/2008 | 1 | ||
| I have a 2002 buick renv. and i bought it from a used car dealer in albany ny, i have had to return the car 2 times for different problems, once was the check engine light and it came on 3 hours after i bought the car, they told me that they already took care of it but they did not, so they did fix that, there were a few other problem they fixed, but the big problem came the other day when it was raining i came out to find a leaky sunroof, so i took it to be sealed and come to find out the whole roof of the car is rusty, it needs almost 2,000 dollars worth of work, and the people that i took the car to try to fix it told me that the car should have never been sold to me, and to return the car to the dealer, this roof could cave in, it is in that bad of shape, that is what i am told, while the repair shop was trying to seal in what they could, while this was being done the corner of the roof by the sunroof just came off now there is a hole in the roof, he told me that the roof could just crack any time, well i am stuck and i tried to return the car and the dealer will not take the car back, or repair it, i don't know what to do, so i am hoping someone can help me here. *tr | |||
| 06/08/2002 | 1 | 01/26/2002 | |
| While pulling a small trailer, rear frame tore from the body frame. dealer and manufacturer were notified.*ak *mj | |||
| 1 | 05/01/2001 | ||
| Water enters inside of vehicle and causes the carpet in front to become soaked. mechanic noticed an opening near front and repaired it. *ak *jg | |||