Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 709 | 09/01/2005 | 10018156 | Car issues - fix it right the first time (new issues in bold). to include 2006 and 2007 models. gm. tech link. *tt | 12/16/2005 | |
| 050864008 | 03/01/2005 | 10015035 | Front/rear door window glass won't roll up or is out of channel. *tt | 05/16/2005 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 709 | 09/01/2005 | 10018156 | Car issues - fix it right the first time (new issues in bold). to include 2006 and 2007 models. gm. tech link. *tt | 12/16/2005 | |
| 030138013A | 12/01/2003 | 030138013 | 10005149 | Minimal air flow in vent position with full heat. *tt | 02/09/2004 |
| 030138013 | 08/01/2003 | 10004364 | Minimal air flow in vent position with full heat. *tt | 12/04/2003 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 010601 | 06/01/2001 | 619766 | Some 2002 buick rendezvous vehicles built prior to vin 2s508260 may exhibit a condition of electrically inoperative or loose outside rear view mirror glass. *tt | 06/28/2001 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 07282004 | 07/28/2004 | 10013144 | Outside rearview mirror motor. *eh | 04/11/2005 | |
| 040864017 | 10/01/2004 | 040864017 | 10011240 | Outside rearview mirror motor replacement and new labor operation. *eh update. *tt | 01/11/2005 |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 010864017 | 11/01/2001 | 627486 | Information regarding outside rearview mirror shake/inoperative. *yh | 02/08/2002 | |
| 030701 | 07/03/2001 | 623639 | Subject pertaining to loose or electrically inoperative outside rearview mirror.*jb | 10/29/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/25/2011 | 48000 | ||
| Bought my buick 2002 rendezvous a year ago with only 45,000 miles on it give or take. it was great until about 6 months into owning it when all of a sudden the lights would flash off driving at night (very unsafe) then when i would go to turn off the vehicle the lights won't shut off at all... they would flash and carry on the whole time i was driving. then the service engine light came on and then the security light. one day the locks started clicking on and off....the radio locked up.. the air conditioning won't work... the horn stays on so loud it is deafening and frightening to all cars around you... it is so loud you can't hardly stand it... it won't shut off.. went to buick dealer they said it would cost probably close to 1000 to fix... til they diagnosed it... another garage couldn't even figure out how i was going to shut off the lights... i told them to please disconnect the battery cable to at least reset it...my son is a mechanic and asked around and found out it is a common problem with this buick model and year and is the body control module and happens a lot in gm vehicles. this is a very dangerous thing.. lights going off while driving.. lights staying on to cause battery to die... horn blowing so loudly..it is unbelievable. and there is no recall.. this is so wrong. when you research online you see many owners with these same issues... to me this is a safety concern and not right that people who may not have the money to fix this are stuck with it and are unsafe. gm knows that this part is going out a lot in their vehicles and they do not recall it. i feel this is a huge safety concern... all of the things that flash in the vehicle on and off are very distracting while you are driving.. especially having no lights. | |||
| 01/15/2009 | 1 | ||
| I have a 2002 buick rened. i have had an on going problem with the car overheating and no ac. i have had the ac replaced on the vehicle, the temp gauge, the thermostat, the water-pump, 2 blown head gaskets, the fuel sensor, anti lock brake sensor and the fuel pump. i also have had to replace the window regulator on the passenger side window. i have receipts for all repairs but no i do not have the old parts. these repairs have costs me at least $5000k if not more. *tr | |||
| 09/05/2007 | 65984 | 1 | |
| Was informed by a friend of an ntmvsa-related recall (number 07273) on their 2003 pontiac vibe for a problem that has been happening on both of our 2002 and 2003 buick rendezvous. window hardware deteriorates, resulting in the snapping of window support hardware. in most cases window glass drops totally inside the door and is irretrievable unless taken to the dealer, who charges for a repair. this has happened twice about a week apart in our 2002 rendezvous. also, the characteristic popping or clicking sound listed in the recall is happening on the driver's side window in both our 2002 and 2003 model rendezvous, signaling that the window hardware is failing again. this results in a hazard situation in either extremely hot or extremely cold weather, regardless of glass breakage (which didn't happen in our case). since i do not have a gm factory custom warranty on my 2002 rendezvous, repairs have cost me approximately $250 dollars out-of-pocket. i was able to secure a coverage letter from gm if this happens again, but i am reading many accounts of a similar failure from many rendezvous owners on the internet. *tr | |||
| 01/27/2004 | 1 | 02/07/2002 | |
| I have had my buick rendezvous back for the same problem 4 times. the fuel injectors are bad not firing correctly. fuel line problems fuel running lean. i had to have the air condition fix not for blowing. cold air condenser leaking. i had to have the blower motor replaced. windshield washer freezing up. internal failure r &r center console replaced. had liftgate assembly replaced. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 01/14/2003 | 10 | 12/20/2002 | |
| 2002 buick rendezvous very low passenger heat, trouble defrosting windsheild. car taken in to dobles buick in manchester, nh three times then tulley buick of nashua, nh. informed, will not put out more heat. driving in cold weather a blanket is used. some times turning left or right a blast of hot air comes out of vents. more hot air comes out of top vents than floor vents. both dealers tested car and informed it was working to factory specs. we have asked to have the buick area representive contact us on this matter. this car purchased new 12-20-2002 , currently has about 1600 miles. dealer said wait until the weather got warmer and it would not be an issue. have contacted buick @ 1-800-521-7300 assigned case 1-66914926 and doretha holder, this was 1-24-2003 @ 1-866-952-4368 x58900 she has failed to respond to our phone calls. called main number again now talking to elisa ortiz @ 1-866-942-4368 x48335 she said she would take over the case. the car is not enjoyable to drive is a hazard as the passenger compartment does not get adequate heat for defrosting windows and heat the passengers. i told dobles that we would claim it under a lemon law they informed us that being they do not find a problem that our case would be weak and would perhaps be thrown out. every person that has been in this car in the cold weather complains it is too cold. can not feel safe in car in cold freezing weather as the windows ice up. our family owns chev 2001 silverado, a 1997 chev conversion van, 1997 cady- catera . all of the other cars will provide enough heat for defrost and passengers. this will not. is the burden of proof on us because the factory says it is normal? we initially liked the car and all we asked is for a resolution to our problem. i have taken car to an independent service station and they said buick should look at connections in the air connection box. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 02/01/2002 | 200 | 8 | 01/14/2002 |
| Tl*- the contact stated that while driving the 2002 buick rendezvous with 200 failure mileage at 55 mph the vehicle had no heat. the dealer accessed the vehicle and determined that there was a factory defect in the vehicle that caused no heat when the climate reached a certain temperature. the current mileage was 40,409. *ak the consumer has included a letter to the better business bureau regarding the defect and would like to be reimbursed for the repair. update 05/04/07*tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 02/08/2008 | 68000 | 1 | 11/12/2003 |
| 2002 buick rendezvous, - sold by gm s gm certified.. only must have been a joke. from the onset, solenoid difficulties created dangerous situation on highway, called them and spoke rather bluntly... that was after many, many calls. wipers didn't work in the rain... would stick.. very dangerous while driving. intake manifold gasket - cost one thousand dollars.. fuel gauge does not work. car does not run.. get stuck for the past two months, at least three times per week. paid four hundred dollars to replace things.. still gets stuck.. now car won't start. sometimes, windows don't work, car won't lock or unlock, car won't start. at this point, car is dead. bcm? who knows. disaster car. it's a gift from god that we're not dead. *tr | |||
| 06/04/2007 | 59795 | 15 | 06/15/2006 |
| I am having electrical problems with my 2002 buick rendezvous. first, the power door locks, windows, air conditioner, radio and remote keys entry would lock. then yesterday the vehicle lost all power while i was driving in traffic. somehow i managed to turn a corner (without power steering) and park the vehicle. after waiting a while and removing and replacing the connection from the battery to the fuse box under the hood, i was able to get it restarted and return to work. when i tried to leave work, it died in the driveway. again i was able to reset everything after several tries and park the vehicle. i am afraid to drive it. i also have problems with squeaky brakes, which have been bad since i purchased the vehicle but the dealer and an independent garage cannot find a cause. i also am starting to have problems with the coolant level going down with no visible leak. *tr | |||
| 10/29/2006 | 90580 | 3 | 10/29/2006 |
| Dt*: the contact stated upon purchasing the vehicle, the instrument panel gauges were inoperable. also, the front driver side window would not operate up or down, and the exterior brake light located above the rear window did not illuminate. the service dealer or manufacturer were not contacted. the vehicle was not repaired. the consumer also stated the brakes were defective. once the vehicle is driven for a while, the brakes began to make noise. updated 12/01/06. *jb | |||
| 06/10/2005 | 39000 | 2 | 01/26/2002 |
| Dt: the contact stated the driver's side window would not roll up. she took the vehicle to a dealer, and they repaired the window. the same problem happened on the rear passenger window. there have been no repairs done on the rear window due to the expense. *ak updated 12/07/05. *jb | |||
| 01/02/2002 | |||
| While driving instruction panel lights go out, and vehicle loses all electric power.,etc head lights, power windows, etc.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 09/05/2003 | 124 | 1 | 12/27/2002 |
| The outside rearveiw mirrors are too big causing a blind spot in several areas. shorter people as myself a 5'4 can't see over them also they are to wide causing a 2' blind spot for vision. they also have too large of mirror making the images in the rear appear like they are in front of you. several missed accidents with bicycles and other cars due to blind spot. contacted buick and they said nothing could be done. need to replace with smaller mirror. *ak | |||
| 1 | |||
| The size of the side view mirrors cause a blind spot. this causes poor visibility when switching lane. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 11/17/2004 | 22000 | 1 | |
| The interior rear view mirror broke off and fell while driving. when this occurred it caused a distraction, causing consumer to remove his focus off of the road, almost resulting in a collision. this occurred due to a bonding failure at the factory. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 03/16/2008 | 101000 | 1 | |
| I own a 2002 buick rendezvous, it is the worst car i ever bought, transmission broke, abs is damaged, cooling system has been repaired several times dashboard lights are out of control, condenser is cracked. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 01/14/2003 | 10 | 12/20/2002 | |
| 2002 buick rendezvous very low passenger heat, trouble defrosting windsheild. car taken in to dobles buick in manchester, nh three times then tulley buick of nashua, nh. informed, will not put out more heat. driving in cold weather a blanket is used. some times turning left or right a blast of hot air comes out of vents. more hot air comes out of top vents than floor vents. both dealers tested car and informed it was working to factory specs. we have asked to have the buick area representive contact us on this matter. this car purchased new 12-20-2002 , currently has about 1600 miles. dealer said wait until the weather got warmer and it would not be an issue. have contacted buick @ 1-800-521-7300 assigned case 1-66914926 and doretha holder, this was 1-24-2003 @ 1-866-952-4368 x58900 she has failed to respond to our phone calls. called main number again now talking to elisa ortiz @ 1-866-942-4368 x48335 she said she would take over the case. the car is not enjoyable to drive is a hazard as the passenger compartment does not get adequate heat for defrosting windows and heat the passengers. i told dobles that we would claim it under a lemon law they informed us that being they do not find a problem that our case would be weak and would perhaps be thrown out. every person that has been in this car in the cold weather complains it is too cold. can not feel safe in car in cold freezing weather as the windows ice up. our family owns chev 2001 silverado, a 1997 chev conversion van, 1997 cady- catera . all of the other cars will provide enough heat for defrost and passengers. this will not. is the burden of proof on us because the factory says it is normal? we initially liked the car and all we asked is for a resolution to our problem. i have taken car to an independent service station and they said buick should look at connections in the air connection box. | |||
| 01/07/2003 | |||
| Windshield has two small chips that developed into a large crack on left side. dealer is aware of the problem.please fill in additional information. *ak | |||
| 7900 | |||
| While driving, consumer heard a loud noise. consumer look throw the rear view mirror, and notice that the rear windshield had several cracks in it, without anything object impacting the glass. please provide more details. ts | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/08/2008 | 68000 | 1 | 11/12/2003 |
| 2002 buick rendezvous, - sold by gm s gm certified.. only must have been a joke. from the onset, solenoid difficulties created dangerous situation on highway, called them and spoke rather bluntly... that was after many, many calls. wipers didn't work in the rain... would stick.. very dangerous while driving. intake manifold gasket - cost one thousand dollars.. fuel gauge does not work. car does not run.. get stuck for the past two months, at least three times per week. paid four hundred dollars to replace things.. still gets stuck.. now car won't start. sometimes, windows don't work, car won't lock or unlock, car won't start. at this point, car is dead. bcm? who knows. disaster car. it's a gift from god that we're not dead. *tr | |||
| 11/17/2004 | 40000 | 1 | |
| Windshield wipers stopped working. consumer intended on taking the vehicle to deale r for service when the rain ended. *ak | |||
| 06/01/2003 | 34500 | 03/12/2002 | |
| My 2002 buick rendezvous cxl has a recurring problem with the windshield wipers. when i am driving in the rain and turn on the wipers, they do come on, but unless i turn my vehicle off and remove the key, the wipers will not turn off; nor will they change speeds. i will be taking the vehicle into the dealer for repair this week. *nlm | |||
| 03/01/2003 | 1 | ||
| The windshield wipers locked together and stopped rotating. the consumer had to physically unlock the wiper arms. *jb | |||