Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
308601/01/200410010226False diagnostic trouble codes. *sc11/04/2004
360300448A10008782Intermittent or steady traction control off light illuminated accompanied by diagnostic trouble code c0240. *tt08/23/2004
0164601/01/200410007222Outside air temperature displayed seems inaccurate.*mr06/04/2004
0184001/01/200410006377Body control module (bcm) part restriction- contact pqc. *mr04/30/2004
0172101/01/200410006268Excessive battery draw with xm radios. sit bulletin 1456801. *tt04/27/2004
0159201/01/2004100054382003-2004 generation 5 onstar steering wheel control function explanation. sit bulletin 1416474. *tt02/27/2004
154401/01/200410005384Rear park assist diagnostic connector location. sit bulletin 1410051. *tt02/24/2004
ELECTRICAL SYSTEM - BATTERY
302401/01/200410009639Dead battery or no crank with xm and rear seat audio. *tt10/14/2004
ELECTRICAL SYSTEM - SOFTWARE
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
ELECTRICAL SYSTEM - WIRING
0174001/01/200410006270Cross injector wires causing misfire at steady state speed and rpm, malfunction indicator lamp (mil) illuminated, and a p0300 set. sit bulletin 1460291. *tt04/27/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/01/20131120001
 Rear liftgate handle switch no long works to open the rear door. key fob still works but concerned this will fail also for the rear liftgate access and egress. *tr
02/01/2013112000
 Rear liftgate handle switch no long works to open the rear door. key fob still works but concerned this will fail also for the rear liftgate access and egress.
04/02/20121
 There was a recall on this vehicle in 2004 for the rear hatch. i bought my vehicle 2006. just wanted to know if i am responsible for out of pocket expenses as i was told by suttle motor corporation? *tr
04/02/2012
 There was a recall on this vehicle in 2004 for the rear hatch. i bought my vehicle 2006. just wanted to know if i am responsible for out of pocket expenses as i was told by suttle motor corporation?
11/12/201061000
 Tl- the contact owns a 2003 buick rainier(54). the contact stated the speedometer stopped working. the dealer replaced the electronic throttle control when the vehicle stopped accelerating, but that did not fix the problem with the speedometer not working properly. the speedometer would read over 100 mph when the contact may have been traveling 50 mph. the dealer has now told the contact they would need to replace the instrument panel to try and correct the failure. the contact feels this is a manufacturer defect and safety issue. the failure mileage was 61000 and the current was 62400.rl
11/02/201067000
 Opened car at end of workday, and found an electrical fire had melted part of the dashboard, part of driver's seat and cracked the front windshield. the entire car was covered in soot and smelled of electrical fire. there was no prior indication of a problem, nor had there been any recent repairs.
08/24/2010160000
 Tl. the contact owns a 2003 buick rendezvous. the contact stated while driving 65 mph with the air conditioner on the contact started to smell something burning and the dash board started smoking. the contact opened the dash board and removed the control box. the contact noticed wires melting inside the contact box to stop the air conditioner fan from running. the contact has not taken the vehicle to a dealer at this time. the contact stated the fire could have cause serious injuries to the passenger. the failure mileage was 160,000. jo
07/17/2003805651
 2003 buick rendezvous. i bought this car for $8200 one month ago. the car had only 78,000 but now has 81,000. in one month's time and 3000 miles we have had to replace the brakes, the muffler, the plugs and wires, as well as the coil pack. now we have a big problem! antifreeze smell, knocking in the engine... like all other complaints, it looks like this is going to be another 2003 rendezvous with a blown head gasket. i have been researching this online and have found over 300 different complaints for the exact gasket problem. what can we do? the failure info: the car is jumping at idle and at low speeds every time it's driven. it's now making a knocking noise that knocks quicker the more you speed up. the knock is so loud now that the only place it is being driven is to a repair shop for what we are sure is another head gaskets, like so many others have had replaced with this particular model. *tr
02/20/2009510001
 Heads up display flickers on and off in windshield non stop, lighter fuse always blows every 1-3 days. air suspension pump makes loud vibrating noise directly underneath the driver seat. *tr
12/16/200360300
 Tl*the contact owns a 2003 buick rendezvous. two weeks after the vehicle was purchased in december of 2007, the contact noticed a loud noise when making left turns. the dealer stated that the power steering pump was defective and was repaired for free. two months after the repair, the windshield wipers stopped working and the vehicle was taken back to the dealer. the mechanic informed her that the windshield wiper box failed and was repaired. while driving approximately 50 mph, the vehicle stopped accelerating. the contact smelled a burning odor coming from the front driver's side wheel well. she pulled the vehicle to the side of the road. the vehicle would shift gears, but it would not move forward or backwards. the vehicle was towed to the dealer and they stated that the brake oil was contaminated and the master cylinder was defective. the vehicle has not been repaired since the last incident. the current mileage was 70,874 and failure mileage was 60,300.
06/20/2008750001
 Smoke began to billow into vehicle shortly after our babysitter pulled out from parking lot. she pulled off the road immediately and turned off the ignition. after vehicle was towed in for repair, it was determined that the insulation on the main wiring harness had worn through where the wires rubbed against the front passenger airbag. deemed by mechanic to have been a design flaw that nearly resulted in a fire. i have the remains of the wiring harness available for your inspection if necessary. *tr
08/25/200866000
 Tl*the contact owns a 2003 buick rendezvous. while driving approximately 10 mph, the contact noticed smoke from the driver's side front seat. upon further inspection, she noticed flames coming from the vehicle. she took her vehicle to a dealer and they concluded that when she adjusted her seat, the track ran over a cord in the wiring harness that created a fire. the vehicle does not have optional heat/cooler integrated seats. the technician stated that the seat would have to be replaced and the wiring in the electrical system needed to be repaired. the contact is in the process of having the vehicle repaired. the failure and current mileages were 66,000.
12/08/2006100000508/01/2003
 Tl*the contact owns a 2003 buick rendezvous. the contact stated that the electrical system in the vehicle causes the interior and exterior lighting to fail. as a result, the speedometer fails. also, the power source outlets do not work and several attempts must be made in order to start the vehicle. general motors could not assist her because the vehicle exceeded 100,000 miles and did not qualify for repair service. the buick dealer where she purchased the vehicle is no longer in business, therefore she is unable to obtain copies of the paperwork. the vehicle has not been repaired due to the cost. the failure mileage was 100,000 and current mileage was 110,000. updated 03-04-08 *bf updated
11/24/20061720505/27/2003
 Dt*: the contact stated while driving 30 mph, all the interior lights went out intermittently. the vehicle was taken to a service dealer, where the dealer was unable to determine the cause of the problem. the consumer stated the service engine light stayed on for days. the alrm didn't work, the key would get stuck in the ignition, the ac did not cool properly, the abs would engage when it was not needed, the battery was replaced, the turn signals wouldn't cancel, the doors wouldn't unlock when the vehicle was placed in park. updated 12/29/06. *jb
04/24/200436000101/03/2003
 I have had so many problems with my rendezvous i feel like the dealership has had my car more than i have. for starters, the front and rear hub failed four times, with the fourth one still needing to be repaired and gm refusing to address the problem because of the number of miles on the car, the check engine light stays on intermittently, the rear wiper stays on and i had to remove the fuse, i have replaced the tires three times with no explaination on the uneven excessive wear, the power steering pump makes loud whining noise and leaks power steering fluid with no explaination, windshield wipers catch on each other and i have on numerous occassions had to stop the car, get out and untangle them, however, the dealer cannot duplicate the problem, the rear air compressor still does not work after being repaired twice, fuses blow for no reason. *nm
11/28/200540000308/09/2003
 2. a.heater does not work with only 40,000 miles on the vehicle 2. b. abs stopped working after 38,000 miles. abs light is on 2. c. traction control does not work. traction control light is on. since, i am in the middle of winter, i have taken the car for repairs and it is turning out to be a expensive one. *nm
09/11/200550000106/03/2003
 No events leading up to event. dash fire. car is totaled. waiting on insurance pay off. *jb
08/03/200412000111/06/2003
 Electical failure in car caused catestrophic fire within 5 minutes of initial indications of smoke.*ak
07/11/20031
 Consumer stated that while driving and without warning electrical system failed, causing a distraction to the consumer. dealer notified. *ak
ELECTRICAL SYSTEM - BATTERY
06/01/2005108/22/2003
 2003 buick rendezvous experiencing problems with the battery, steering and the automatic brake system.***no answer required***. *mr the consumer felt vibrations in the steering wheel and vehicle which lasted anywhere from 10-30 seconds. the noise of vibration happened intermittently when the key was turned off. the dealer was notified but was unable to rectify the problem. the brake pedal went to the floor once. the battery went dead. the consumer believes this may be the result of other problems. *nm
06/01/2004301/15/2003
 While turning right or left at any speed the vehicle stalled. the vehicle was taken to the dealer for inspection but the mechanic could not distinguish the problem. *mr the battery light has begun to illuminate intermittently. *nm
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
07/14/20031
 The vehicle started blowing fuse and the headlights came on and off without prior warning. *ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
06/14/2005496565
 2003 buick rendezvous stalling intermittently and fails to start since may 2005. once car's engine stops and i remove the key, i am unable to re-start car. i have brought the car in twice for problem. each time it has been mis-diagnosed and i am charged for un-necessary service. lou sobh has suggested that it was a bad cell in the battery and transmission and brakes needed serious attention - i requested the emergncey items to be fixed the replacement of the battery and transmission and paid $537; however, the car was still stalling. i returned the car to lou sobh, then i was told i now require a new fuel pump all for $900. a recall is posted for the 2004 buick rendevous. i beleive this also pertains to my car model and the recall must be expanded to include the 2003 buick with the same problem.
ELECTRICAL SYSTEM - WIRING
03/01/200555000608/15/2003
 While operating the vehicle on snow-covered roads, the abs and awd systems abruptly stopped working with the warning lights coming on. this happened several times that day before arriving home, causing the car to slide through an intersection at one point. dealer found a corroded wiring harness due to water. the location of this harness is exposed on the undercarriage of the car and is still exposed to normal wet weather driving. the failure of this harness caused the abs and awd sensor to overheat and disable the systems. in the process, the wheel bearings also overheated requiring replacement and repair. total cost: $890.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
04/07/200632547401/03/2003
 I have had ongoing electrical problems with my vehicle for about a year now. it keeps blowing the number 40 fuse which causes the vehicle to lose its turn signals, break lights, and emergency flashers. the dealer has attempted to fix the problem 3 times since june of 2005. the fourth time this happened a wiring harness under the dashboard caught fire while my wife and a friend of hers were traveling 350 miles from home. it was at night, in the rain, and on i-77 in the mountains of west virginia. a local gm dealer looked at the vehicle. they stated a serious fire could have resulted from this, particularly since a 30 amp fuse was place in the #40 position which is made to take a 15 amp fuse. i have also replaced both front wheel bearings on this vehicle one with under 36,000 miles and the other with less than 50,000 miles. the vehicle has been very hard on front tires. i am guessing due to the defective bearings. *nm
06/10/200554000205/29/2003
 I was not able to start my vehicle. had to get it to the dealer, where by they found wires that had shorted out to the body via vibration in different places. i was also charged close to $500 for repairs on what is an engineering defect in the vehicle. its only 2 years old with 56,000 miles at the time. never been in an accident.
06/01/2005206/01/2005
 Dt: consumer stated that while driving on the road vehicle stalled. the service engine light did not turn off, causing it to fail state of georgia inspection. dealership stated that there was a drain hose that is draining water into the wiring harness, and that was why the light will not go off. when the part was replaced that the diagnostic code states needed replacing, it continued to fail. the vehicle had not been in accident. the vehicle stalled because the wiring harness was damaged.*ak
11/11/20022001
 Dashboard lights can't be visible during the day. consumer can't see the speedometeror gas gauge. continuous complaints to the manufacturer have been made with no resolution.*ak