Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03V250000GENERAL MOTORS CORP.from 04/01/2002 to 05/31/2003V (Vehicle)170782508/20/2003MFRGENERAL MOTORS CORP.07/15/200307/24/2003571225
Defect SummaryCertain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryOwners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.
NotesGm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
050846006A09/01/2005050846006B10015018Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt05/13/2005
1008200210/08/200210013128This message is to provide dealers with an awareness of two new commands available via voice recognition in the onstar generation five equipped vehicles. the two commands are onstar and emergency. *tt04/08/2005
304410010363Generation 5 onstar steering wheel control function. *tt11/17/2004
3050A01/01/20041000962302-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt10/13/2004
0916200209/16/200210009463Missing rear cargo shade and cargo net. *tt10/01/2004
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
0189301/01/200410006803Rear park assist (rpa) chime inoperative. *tt05/14/2004
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
312201/01/200410010011Hvac control head part restriction. *sc11/03/2004
307201/01/200410009511Air conditioning is inoperative at times. *tt10/04/2004
0134411/18/200310004111Wet carpet, odor in front passenger foot well area. service vme. *tt11/18/2003
02013900812/01/200210000744Air conditioning (a/c) compressor inoperative, a/c cycles too often, insufficient cooling, diagnostic trouble code p0530. *tt03/28/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04084600401/01/2005040846004A10013440Onstar system inoperative onstar system status light is red radio locked in phone mode or dtc b1000. *eh04/19/2005
302301/01/200410009638Hud radio frequency displayed not same as radio display. *tt10/14/2004
0166201/01/200410007248Xm error on a radio display. *tt06/04/2004
0139011/18/200310004195Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt11/21/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
06/08/200535000608/28/2003
 I purchased a gm manufactured buick rendezvous in august of 2003. beginning june of 2005 the abs and brake warning lights started to activate simultaneously on numerous occasions while driving the vehicle. when this occurs the owner's manual instructs you to stop the vehicle and try to reset the alarms, if they do not reset you are to have the vehicle towed to the dealer to be serviced. when i did this the vehicle would not restart, this happened on at least 6 occasions, 4 times after a period of time the vehicle would restart. the other two times i had to have the vehicle towed. i have had the vehicle in the shop four times for over 30 days since the first incident. the ignition switch has been replaced and the bcm has been replaced twice, this has not corrected the problem. on the fourth visit to the dealer they did nothing and said that they had exhausted all known fixes. in my opinion there are very serious consequences to not having the problem fixed. i use this vehicle to transport my family which includes 3 children. we currently live in ak where gas stations or services are over 100 miles apart. it is unacceptable to have a vehicle that the brakes may go out or that the engine may not start. i have filed a complaint with gm, bbb, and nhtsa, and i am requesting that gm purchase my vehicle or allow me to trade it in for the amount currently owed.
01/01/19011
 While the consumer was driving his 2003 buick rendezvous, lightening struck the on star antenna and caused complete electrical failure. *bf *nm
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
12/10/2007106/15/2004
 2003 buick rendezvous - engine gaskets, wheel bearings, awd, rear differential, a/c condenser and on and on. car is a lemon. *tr
08/01/200783000107/01/2007
 Owner purchased 2003 buick rendezvous in july, 2007. at the beginning of august, 2007, with approximately 80k miles on it, the vehicle's abs, traction control, and check engine lights came on and the gas gauge began fluctuating erratically. upon inspection at the local gm service center, the service technician diagnosed that the problem had been caused by a manufacturer design flaw related to the air conditioning system in which the condensation drain was made forward facing, which while driving at moderate to high speeds, would prevent the condensation to drain properly while running the air conditioning due to wind resistance. this caused the condensation (water) to pool inside the vehicle, causing multiple valves to rust, various electrical functions to malfunction, and resulted in a musty mildew smell inside the vehicle because the carpet was becoming saturated. the service technician stated he had seen this problem several times before and informed the consumer that buick remedied the problem for the 2005 and newer models. therefore, the remedy provided was that the original a/c condensation drain was replaced to match that of the 2005 and newer rendezvous. this remedy alone would have been relatively inexpensive had buick issued a recall for this design flaw (which they clearly recognized as evidenced by the design modification on the 2005 and newer models), however since the problem was not observable until significant damage had been done (including multiple rusted valves that had to be replaced and several hours of labor), the repair ended up costing the consumer over $1,000. *tr
07/15/2006100486307/07/2006
 I bought a 2003 buick rendezvous in july 2006. i had to have the driverside window fix immediately thank god the dealer fixed it for me and now here we are in september 2007 and now the passenger side wont go down and i live on disability and i have seen alot of people that have had the same problem. also heat or air stops when you are sitting at a light. *tr
12/19/200630000107/19/2006
 Buick rendevous. 1st was a 2002 cxl - problems: rear differential slipped, passenger side window regulator broke, ac condenser broken, rear view mirror fell off, back up sensors shut down vehicle - because of this fried entire electrical system, brakes and rotors replaced at 30k. 2nd is a 2003 cxl - problems - rear differential slipping, passenger side window regulator broken, driver 1 & 2 memory broken, engine running hot because of leak in radiator - again 30k *jb
11/24/20061720505/27/2003
 Dt*: the contact stated while driving 30 mph, all the interior lights went out intermittently. the vehicle was taken to a service dealer, where the dealer was unable to determine the cause of the problem. the consumer stated the service engine light stayed on for days. the alrm didn't work, the key would get stuck in the ignition, the ac did not cool properly, the abs would engage when it was not needed, the battery was replaced, the turn signals wouldn't cancel, the doors wouldn't unlock when the vehicle was placed in park. updated 12/29/06. *jb