Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
WHEELS
0603609/01/200610020658Special policy adjustment - front wheel bearings. *kb12/08/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
12/15/200411000
 Tl- the contact owns a 2003 buick rendezvous. the contact was driving approximately 50 mph and applied the brakes however, the vehicle emitted an abnormal grinding noise. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the front driver's side wheel bearings would have to be replaced. the vehicle was repaired however, the failure persisted. the vehicle was not further repaired. the approximate failure mileage was 11,000. kmj
12/15/200411000
 Tl- the contact owns a 2003 buick rendezvous. while driving approximately 50 mph the contact applied the brakes and noticed a grinding sound. the vehicle was taken to the dealer for diagnostic testing. the technician stated the wheel bearings on the front driver side wheel would have to be replaced. after the repair the failure continued. the vehicle was not repaired. the approximate failure mileage was 11,000. da
10/19/2011120000
 Tl* the contact owns a 2003 buick rendezvous. while driving in reverse less than 10 mph, the traction control warning indicator illuminated on the instrument panel. the contact heard a noise emitting from the front end of the vehicle and suddenly the front passenger 's side tire began to spin. the vehicle was taken to an independent mechanic for diagnosis where they were unable to duplicate the problem. the failure recurred numerous times whenever turning the steering wheel. the vehicle had not been repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 120,000. kmj
10/19/2011120000
 Tl-the contact owns a 2003 buick rendezvous. while driving in reverse less than 10 mph, the traction control warning indicator illuminated on the instrument panel. the contact heard a noise emitting from the front end of the vehicle and suddenly the front passenger 's side tire began to spin. the vehicle was taken to an independent mechanic for diagnosis and they were unable to duplicate the problem. the failure occurred numerous times whenever turning the steering wheel. the vehicle had not been repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 120,000. js
03/18/20081410001
 When snow builds up in wheel wells the awd became disabled and spun out in road, have failed with mud, build up as well had replaced 3 times since owning vehicle. also feel that the sideview mirrors have dangerous blind spot that could be a problem. *tr
WHEELS - CAP/COVER/HUB
11/10/200538000307/02/2003
 I have a 03 buick rendezvous. in 4/05 one of the front tire hubs was defective causing a loud noise. now on 11/10/05 i had to take the buick in for a variety of reasons. again i was hearing a noise because both front tire hubs needed to be replaced. due to the fact that one was replaced in 4/05, it would be covered under the parts warranty therefore, i would only incur the cost of one hub. when i asked the service man. why tire hubs would be failing on a 2 yr. old car with only 44,500 miles, he didn't have any explanation except wear and tear. i contacted other local general motor dealers to find out if they had seen similar repairs with this vehicle. i was told yes! there have been a lot of buick rendezvous and pontiac aztec's coming in for repair and needing front and rear tire hubs replaced. they are seeing at least one to two vehicles per week needing these same repairs. this source said he was told by his district manager that there was a recurring problem with the tire hubs that general motors was getting from a specific manufacturer and that they were now changing manufacturers. i contacted the service manager at my dealer and asked him to initiate calls to his dist. mangers. and look into the parts and what manufacturer they were coming from. i didn't want the same manufacturers parts used on my vehicle again. he said he would try to get some answers but couldn't imagine there would be any change in part numbers (which would indicate a change in manufacturer) he called me back, he found out that general motors had a new part number coming out for the tire hubs and that they had changed suppliers. he felt that this confirmed my info. & agreed to the repair at no cost to me. however i am still concerned about the remaining 2 rear tire hubs on my vehicle that still have the old manufacturer hubs on. not to mention all the other owners of buick rendezvous and pontiac aztecs that could be going down the road and have a tire hub break. *jb
06/01/2004512/31/2003
 Problems with losing hubcap equipment. *mr the vehicle has lost five hubcaps off of the two front wheels. these include two originals and three replacements all installed at the dealers. it was evident that all five of the plastic nuts have failed either singly or all at once. *sc *jb
WHEELS - LUGS/NUTS/BOLTS
09/30/200556000107/28/2003
 Gas tank was leaking gas tank cracked. also the wheel covers have plastic bolts and they break off easily and when you rotate tires they break off. people at the shop usually do not tell you when it breaks off because they will have to pay/or the employee there will be in trouble then you lose those wheel covers while driving without noticing it. i have lost 2 of them and could be hazard on the road for other vehicles. *jb
06/01/2004512/31/2003
 Problems with losing hubcap equipment. *mr the vehicle has lost five hubcaps off of the two front wheels. these include two originals and three replacements all installed at the dealers. it was evident that all five of the plastic nuts have failed either singly or all at once. *sc *jb