Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
04023501007/01/200410012106Steering column upper tilt position feels loose (no fix at this time, fix under development). *tt02/14/2005
0214401/01/200410008864A change was made to lower the position of the steering wheel air bag when the top position is selected and was made with start of 2004 my production. *tt08/24/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/12/200872000
 Rear differential will not stop groaning on any turn. rear differential now has to be replaced and the car only has 80,000 miles on it. we also have to replace the rack and pinion. the total costs associated with both these will be well over $5,000. it is effecting the turning process when i need to turn the car. also have a rack and pinion failure. the steering column completely locked up and the towing company had to put oil all over where the car was parked and slide it up to the cable to tow the car. entire steering mechanism replaced but now the rack and pinion has to be replaced. i think it is due to the steering column issue. that is when it started.
03/30/2007350001506/23/2005
 We have a 2004 buick rendezvous that does not keep accurate speedometer readings and it jumps lanes or severely pulls to the left. we have been trying to get this repaired but it does not do these things when the dealer drives it. this has gone on over 3 months. the speedometer reads excessive speeds over 100 mph or it reads 20 mph sitting in the drive. we have pictures of the speedometer reading 100+ miles per hour but they wont take those. the dealer can not get the nac warranty department to cover or replace the cluster because they cant duplicate the problem. i recently read where there is a class action lawsuit against gm due to the same speedometer issues. *jb
09/08/2005101/12/2005
 Vehicle's manual states 18/25 mpg, vehicle average 13.0 mpg. service department at rydell (dealership) stated 18 mpg after 40 miles test drive, service department at vermont chevy/buick (dealership) stated 27 mpg after 25 (freeway) miles test drive. both service departments are wrong: vehicle averages 13.0 mpg under normal driving conditions & normal driving habits on city streets and freeway. dealer could not duplicate problem, i was advised that vehicle checked ok after scan. problem persists. service advisor/service manager advised that this high mpg is normal for this type of vehicle: 3.6 l engine. door locks sometimes work, sometimes don't. dealer could not duplicate problem. scan and check system after recall. problem persisting. passenger side mirror moves inside mirrors housing at highway speeds (65 m/h) and have to be re-set upon reaching destination. dealer could not duplicate problem. problem persisting. audio system could not read all cds. dealer replaced radio/cd player twice. problem persisting. driver's seat moves back and forth. dealer replaced seat adjuster due to excessive loosening. replaced seat track assy. vehicle went to rydell's service department three (3) times due to excessive alignment/steering issues: vehicle currently still pulling to right side of road, steering wheel off center. dealer did not resolve issues after three attempts, alignment now out of warranty (7.5 k miles only), problem persisting. *nm
06/01/2005107/17/2004
 2004 buick rendezvous tilt steering became semi locked.*mr *nm
07/30/200415300120007/30/2004
 (1) i purchased this vehicle on july 30,2004. the problem showed up on my way home from the selling dealer, team chev, buick, cadillac inc. when i made a sharp left turn from one road to another. after i made the turn the steering wheel did not return to center position,and i came to a stop because i was surprised by the strong left pull. (2) this is as plain as i can describe the problem. when you make a left turn the steering wheel does not return to center even if you straighten the wheel it will tilt left, if you continue driving the vehicle wants to pull to the left. depending on how sharp a turn you make,ie a very sharp left turn, the vehicle pulls severely to the left. sometimes if you drive several miles it will eventually return to center. i experience the same steering problem after a right turn, the vehicle pulls right, but the right pull does not seem as severe as the left problem. i believe this problem could lead to an accident, and who knows what could be the result. (3)nothing the dealer has done, replaced tie rod ends,checked for binding on steering, supposedly aligned front wheels, rotated tires, had any effect on problem. dealer states they drove a 2002, 2003, 2004 rendezvous and they all have exhibited the same characteristics the vehicle is operating as designed. this being the case i think this needs a very careful investigation as there are a lot of vehicles on the road that are a potential hazard for head on collisions with the steering pulling to the left as it does. *jb
STEERING - HYDRAULIC POWER ASSIST - PUMP
07/05/200642100709/07/2004
 I have a 2004 buick rendezvous that i bought in 2004 with 9000 miles on it. at 32000 miles the check engine light came on and the dealer said the number three cylinder was misfiring. he reset the the cylinder and 10000 miles later it is doing it again. also at 42000 i have had to replace both front and rear breaks along with the power steering pump and the master cylinder. i think these are excessive breakdowns for a vehicle this age and milage. so far repairs to the vehicle in the last month have exceeded $1000.00. luckly i wasn't in and accident when the steering and breaks failed. there was no warnign chirp or dash indicator showing the steering and breaks were failing. *nm
STEERING - WHEEL AND HANDLE BAR
09/29/2004902/23/2004
 Several-failures, braking noise, front/rear tire wear, unsecured roof and top tail lamp. *bf steering wheel was noisy along with a thump roar and grinding, there was poor air flow circulation on the rear passenger side, the rack roof was unsecured and side rails, poor wear on the tires front/rear, rear wheel rubbing/grinding during normal operation, brake noises, poor idle and shuts off the engine, lack of air flow for passengers in the rear of the vehicle, and the right front passenger window black rubber seam buckled. *sc *jb