Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/12/2012 | 72586 | 1 | |
| A total and sudden loss of steering occurred as i left the curb and started into the street. although it felt like i had power steering, i had absolutely no control of the front wheels and therefore the car was totally out of control except for the brakes. the car was taken to the buick dealer. the service department described the failure sequence as follows: first the bracket holding the steering rack on the r/h side broke loose then the mounting bolt on the left side of the rack fell out. i found the bolt in the street and gave it to the service manager. after the bolt holding the left side fell out, there was nothing holding the steering rack in place so there was no possibility of controlling the car. the dealer replaced the rack two or three times during the next week thinking that the replacement racks was defective. however there was still a problem in the power steering. it seemed to bind up when making a turn, only sometimes. finally, the dealer replaced the steering shaft saying that a u-joint in the steering shaft was broken or badly damaged. now it appears that the problem has been solved. i have a photograph showing the rack with the broken mount. it appears that the weld that holds the mounting bracket to the rack, broke loose. my wife is the original owner of the car. the car has never been in an accident. the car has never been used for any type of off-road use. the car has only been driven on city streets and public highways by drivers that are more than 60 years old. the car (and wheels) show no sign of damage. the dealer said there was no recall on this model car and that he had never seen such a failure. because the car is out of warranty, the manufacturer assumes no responsibility for the failures. however, although i did pay to have the steering rack replaced, they did not charge additional for the steering column. *tr | |||
| 09/12/2012 | 72586 | ||
| A total and sudden loss of steering occurred as i left the curb and started into the street. although it felt like i had power steering, i had absolutely no control of the front wheels and therefore the car was totally out of control except for the brakes. the car was taken to the buick dealer. the service department described the failure sequence as follows: first the bracket holding the steering rack on the r/h side broke loose then the mounting bolt on the left side of the rack fell out. i found the bolt in the street and gave it to the service manager. after the bolt holding the left side fell out, there was nothing holding the steering rack in place so there was no possiblitly of controlling the car. the dealer replaced the rack two or three times during the next week thinking that the replacement racks was defective. however there was still a problem in the power steering. it seemed to bind up when making a turn, only sometimes. finally, the dealer replaced the steering shaft saying that a u-joint in the steering shaft was broken or badly damaged. now it appears that the problem has been solved. i have a photograph showing the rack with the broken mount. it appears that the weld that holds the mounting bracket to the rack, broke loose. my wife is the original owner of the car. the car has never been in an accident. the car has never been used for any type of off-road use. the car has only been driven on city streets and public highways by drivers that are more than 60 years old. the car (and wheels) show no sign of damage. the dealer said there was no recall on this model car and that he had never seen such a failure. because the car is out of warranty, the manufacturer assumes no responsibility for the failures. however, although i did pay to have the steering rack replaced, they did not charge additional for the steering column. | |||
| 05/20/2005 | |||
| Every time i turn it sounds like the power steering is going to go out. the steering is fine but the noise is very loud. alot of research indicated that several other people have the same problem along with the anti lock breaks as i do. | |||
| 05/26/2010 | 53000 | ||
| Tl-the contact owns a 2005 buick rendezvous. the power steering constantly makes a clicking sound whenever you move the steering. the vehicle was taken to a mechanic who repaired a part costing her $400 (unknown parts) about eight months ago. the failure has restarted again and the vehicle was return to the mechanic who told her they can re-grease the parts but it will not hold much longer. she would have to replace the parts again. (unknown parts). neither the dealer nor the manufacturer was contacted. the failure mileage were 53,000 and the current mileage were 55,000...mw | |||
| 06/22/2010 | |||
| I purchased a 2005 buick redezevous in feb 2006, with around 12,700 miles on it. i also purchased the extended warranty on it (thank god) as i've had several issues go wrong with it. most recently, last friday, i brought my vehicle in for a supposed routine oil change (i purcahsed the life-time oil changes on this vehicle), so every 3 month's i bring it into the dealer; after i made my appt. on the phone, the very next day, my back window, behind the driver stopped functioning (all power windows); i also had, what i believed to be oil sitting on my garage floor. i had a crankshaft seal replaced in july, so i knew i shouldn't be seeing oil on my floor. by the time i brought it in on friday, i had a list of things i wanted them to know about, especially an awful whining, squealing noise every time i made a corner. so, they decided with all of these things to be done, and checked, they would give me a loaner car and keep my buick. yesterday, 9/21/2010 i get a call from the dealer telling me that there is about $7,000 worth of work to be done!! my power steering pump was shot, the electrical needed to be replaced in that window, and the loud, obnoxious noise i was hearing while turning was the differential, gone, shot! my vehicle only has 40,000 miles on it!! i used to have all the faith in buicks; my father used to trust them 100%, as i did, but now? i'm thinking they should stick to just cars! my buick century rocked! i loved it, but these awd suv's seem to be over their heads! | |||
| 06/01/2007 | 38000 | 1 | |
| Buick 2005 rendezvous constant loud whining or moaning noise when you turn the wheel regardless of speed. it is embarrassing. no one can figure it out. it has been ongoing for over a year now. *tr | |||
| 04/11/2007 | 4866 | 5 | 07/26/2005 |
| The steering system for the 2005 buick rendezvous cxl with 16000 miles , bought new from gmc dealership exhibited the following behavior, a knocking sound when moving the steering wheel accompanied by vibrations felt in the steering wheel. the sound was loud enough to be heard by all occupants of vehicle during driving. the dealership attempted to fix the problem by replacing the driveshaft twice and lubricating the steering mechanism. the knocking sound continued to this day. the integrity of the steering mechanism was in doubt due to the vibrations and loud sounds every time the steering wheel was turned. *ak | |||
| 04/28/2006 | 1 | ||
| 2005 buick rendezvous rolled from park with keys out of the ignition injuring consumers wife. *kb the consumer had other problems with the vehicle such as the power steering becoming hard . the dealer replaced the pump and the power steering rack. the abs, and brake light illuminated, then the awd disable light came on. the gas gauge fluctuated as well. the vehicle pulled to the left. the dealer readjusted the camber, caster and rear tow. *jb | |||
| 08/07/2006 | 26010 | 1 | 11/24/2005 |
| Dt*: the contact stated while turning the steering wheel in either direction at various speeds there was a loud whining noise. the vehicle was seen by the dealer on three separate occasions. once the dealer replaced the steering column however the problem persisted. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 05/30/2007 | 38000 | 1 | 05/01/2005 |
| Tl*the contact owns a 2005 buick rendezvous. the contact stated that he is experienced total power steering failure as it pertains to the pump and the hoses. he has contacted the dealer or the manufacturer. the current mileage is 41,000 and failure mileage was 38,000. updated 07/10/07 *tr | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 05/30/2007 | 38000 | 1 | 05/01/2005 |
| Tl*the contact owns a 2005 buick rendezvous. the contact stated that he is experienced total power steering failure as it pertains to the pump and the hoses. he has contacted the dealer or the manufacturer. the current mileage is 41,000 and failure mileage was 38,000. updated 07/10/07 *tr | |||