Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 10V110000 | BRAUN CORPORATION | from 07/01/2004 to 05/07/2008 | V (Vehicle) | 5375 | 06/04/2010 | MFR | BRAUN CORPORATION | 03/19/2010 | 03/19/2010 | |||||||
| Defect Summary | The braun corporation has notified nhtsa about a defect in certain model year 2005-2008 general motors mobility conversion, handicapped accessible low floor minivans. during conversion, the driver or passenger side trailing arm modification may not have been adequately welded. | |||||||||||||||
| Consequence Summary | A squeaking or clunking noise may develop. the trailing arm bushings may prematurely wear and the trailing arm may fracture or separate, allowing the rear axle to become partially separated from the chassis increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and will have a supply of retrofit parts available to remedy the vehicles free of charge. the safety recall began on june 4, 2010. owners may contact braun at 1-800-488-0359. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 3861 | 10019445 | Stiff rear suspension or shocks clunk over bumps. *tt | 03/15/2006 | ||
| 3772 | 10018559 | Clunking noise from the rear over bumps. *tt | 01/06/2006 | ||
| 050308013 | 09/01/2005 | 10017815 | Revised front suspension fastener tightening specifications. *tt | 12/02/2005 | |
| SUSPENSION - REAR | |||||
| 060309003 | 05/01/2006 | 10020812 | Revised ball joint inspection procedure and independent rear suspension. *kb | 01/22/2007 | |
| 3323 | 3323A | 10013527 | Noise or clunk in the rear suspension. *tt | 04/20/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/21/2007 | 19819 | 1 | |
| Premature tire wear @ 18,819 miles. *tr | |||
| 10/17/2006 | 1 | 100 | 12/20/2005 |
| Constant vibration at highway speeds. pulling and severe vibration when braking from speeds over 25 mph. this happens everytime the car is driven. i was told there was no fix. *nm | |||
| 02/01/2006 | 1 | ||
| Vibration at 50+ mph. pulsating, vibrating when braking. uneven wear on tires (feathering) noticed at 3,000 miles. horn takes a lot of pressure to make it work. 2 metro buick dealers say all above is normal and can not find anything wrong. one dealer printed 2 service bulletins to show me gm says it is normal. headlights and interior lights dim and brighten on their own. have had numerous oncoming cars blink their high beams at me thinking my high beams are on. i was denied in my request for a buick official to get involved. van is now 9 months old and only 8,000 miles because it is unbearable to drive with all that shaking. *nm | |||
| 10/13/2005 | 1 | 07/15/2005 | |
| I own a 2005 buick terraza. bought the vehicle in july of 2005 at around 8000 miles noticed a vibration in the steering wheel ,took it to the dealer and they said the tires needed to be re-balanced. after i left dealership still noticed the vehicle shaking. went back to the dealership front tires are now going bald and they state it was my fault for not rotating at 5,000 miles. so they do it for me rebalance tires and say it is okay. after 4 times of going back to dealership for the vibration they say there is nothing they can do about it. so i am supposed to live with this vibration when driving at speeds of 65-70. this is a big safety issue since this will just lead to more problems down the road. the dealer points the finger to buick , buick points the finger back to the dealership and nobody wants to tack responsibility for this. *jb | |||
| 07/12/2005 | 500 | 1 | 05/16/2005 |
| Consumer states: there was a vibration in the car while driving 45 mph. the consumer could feel the steering wheel vibrate. the severity of the vibrating depended on the condition of the road. on 5-26-05 the vehicle was taken to the dealer when it had about 500 miles on it to have the tires balanced. that did not fix the vibrating. the dealer told the consumer they couldn't do anything else to the car until the vehicle had 5,000 miles on it. he talked to gm on approx. 6-30-05 and they told him they couldn't do anything until the vehicle had 7,500 miles. the consumer is afraid the car may have a bad tire or a bad bearing. the consumer then took the vehicle to goodyear, but they wanted too much money to look at the vehicle. *nm | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 01/03/2007 | 20600 | 4 | 12/31/2005 |
| I have a 2005 buick terraza with 20,000 miles on it. recently when the temp has got cold (30 degrees) the service stability and the service traction lights have came on. after i drive the van, the next time i start the van the lights are usually gone but then when i have been driving straight on a dry road at about 45 mph or so and hit a bump the van would pull, decelerate and swerve for a few seconds and the service stability light would come on. this has happened 4 times. i took it to the dealer and they found 5 codes but they say they can't help them figure what is wrong and all they can do is drive my van around until it does it again and hope they get a code that will help them. the codes were c0253/c0870/c0460/c0196/c0187. i found other people on line who had similar problems with these vehicles and printed suggestions for the dealer to check(steering wheel sensor and frayed wires). the dealer then found a green and blue wire from the forward engine harness routed from the ebcm underneath the inlet air box were completely rubbed through. they rubbed against the transmission bolt. hopefully this will fix the problem. i guess you got to give some dealers help finding the problem with your vehicle. this is could be a problem with these type of gm vans and it could be very dangerous depending on what wires are frayed and when they malfunction the stable trak system could throw the van out of control which could lead to a deadly accident. *jb | |||
| 09/07/2006 | 13100 | 2 | 02/26/2005 |
| For the second time, my traction control light came on and my service stability system light appeared. luckily, this time i was at a red light and not driving and was able to have control of my vehicle, unlike the last time this happened. upon examination at the dealer, found to have a missing traction control fuse, which was replaced, and regarding the service stability system alert - found the yaw rate sensor had an internal failure, which was replaced. how many times does this have to happen before buick will take responsibility and realize that this vehicle is unsafe to drive? buick tells me to talk to the dealer; the dealer refers me to buick. apparently no one cares that i am driving around in a very unsafe vehicle, unless an accident and personal injury or worse occurs. this time i had a friend and her son in my vehicle. i hate to even think what could have happened if i had been moving when this latest failure occurred. the last time this happened was horrific enough, and i was told the vehicle was fixed, obviously it wasn't. the only thing i would like from buick and the dealer is my money back so that i can purchase a safe vehicle. for now, this will sit in my driveway, as there is no way that i will ever get behind the wheel of this vehicle again. never again will i put my child, my friends or myself at risk. is safety too much to ask for in a $30,000.00 vehicle? i have had 14 repairs made to this van in 18 months, with only 13,000 miles on it. i bought this vehicle in good faith, why won't buick stand behind their product and do right by me? or as a dealer told me you should have just wrecked the first time and then buick would have done something. *jb | |||
| 07/14/2006 | 8500 | 2 | 06/07/2005 |
| Noticed a grinding or rubbing noise in the rear of my 2005 buick terraza cxl. have noticed twice that the message display indicates service stability system. when taken to dealership they are unable to duplicate problem and the computer has not registered any incidence. what, if anything, can or should be done to rectify this situation? *jb | |||
| 07/12/2006 | 14999 | 2 | 12/23/2005 |
| For the second time the stability traction malfunctioned while driving my terraza. the brakes slammed on by themselves and the steering went out. this happened once before with my child in the car. after the first malfunction, buick would not let me terminate my lease and guaranteed me this would never happen again. reluctantly, i agreed to keep the car. guess what, it happened again. i refuse to ever let my daughter or i to be in the car again. even though i pleaded with buick's customer service that i agreed to take the car back after the first malfunction, although very fearful, with their guarantee it wouldn't happen again, it did. they will not terminate my lease they told me i was still obligated to pay for the lease until the term was up and if i was too scared to drive it, that was my problem. does someone have to get seriously injured or die from them to recall? *jb | |||
| 06/21/2006 | 15200 | 4 | 02/15/2005 |
| Dt*: the contact stated the brakes engaged three times while going 60 mph. each time, this happened the asc (automatic stability control) light illuminated on the dash. the first time this occurred, the vehicle was towed to the dealership. prior to this incident, the vehicle's abs engaged only at slow speeds. to repair this problem the dealership installed a new computer in the vehicle. when the problem recurred, the vehicle was taken to the dealership where the sensor will be replaced. the contact was unaware of the type of sensor. updated 7/5/2006 - *nm | |||
| 01/08/2006 | 10600 | 3 | 01/01/2005 |
| Yesterday january 8, 2005 we took a trip to a relatives house in pennsylvania. on our way home and luckily for us in the town we live in, our terrazza started make a screeching noise and the brakes locked bringing the car to a grinding stop. it was the scariest thing that has ever happened to us. the car could not be driven even a few feet,the display panel said stability control active. we were very fortunate that the car behind us was able to swerve out of our way or there would have been a serious accident. i can't help but wonder what would have happened if this incident happened 30 minutes before and we were on the highway traveling at highway speed. i know since i was in the car, i believe we would not be alive to tell you about this incident. we called on-star but they were unable to diagnose anything and called a tow truck to have the car towed to the nearest dealer, freehold pontiac/buick/gmc. the dealer was able to determine that it was a short in a wire under the dashboard and the car was repaired and ready for pick-up. i refused to pick the car up because i am afraid that if this happens again i might not survive nor will my family. the dealer agreed to keep the car another day and to provide us with further details about the wires tomorrow. this is a major safety issue and many gm models either have or will be equipped with this type of system soon. there is no way to disengage this system. *nm | |||
| 07/29/2005 | 6000 | 3 | 02/14/2005 |
| I was driving on the highway switching lanes on dry pavement, clear day, and the traction control system or the stability control system engaged causing the vehicle to rapidly decelerate and swerve to the left. it happened to my wife and she called me crying saying she did not want to drive the car. i did not take her seriously, until she went out of town and the vehicle did the same to me on the highway. this traction control or stability control system has a problem and is a major safety concern. i tried to disengage the system before driving it on the highway to take it to the dealer and it happened again. the horn is hard to push and cause the horn to make a sound. without a horn, the car is not safe. *nm | |||
| SUSPENSION - FRONT | |||
| 03/28/2007 | 18529 | 1 | |
| This is the worst vehicle that i have ever owned! also, the first new car i have every had and i'm extremely disappointed!!!! i have always driven gm cars and i can't understand why gm doesn't recall and of the 2005 buck terraza's and give people a refund or a new car. this car has been in the shop at least 30 times since feb. 2006-mar 2008. problems from tires, front end problems, doors, cd/dvd player, heated seats, electrical, brakes, rotors, you name it, it's been done. now i am having a same problem that i had in march 2007 and is happening again and because i no longer have a warranty i will end up paying for it! i don't think this is right. i wish i could just give the van back and make them give me something else. i have had buick's in the past and have never! had problems. i actually bought a buick because of the higher standard, now i wish i would have bought something else. *tr | |||
| 11/27/2006 | 35875 | 15 | 07/15/2005 |
| Tl* - the contact complained about a variety of vehicle problems. failures. the heating and cooling system did not consistently provide heat or air conditioning. the contact took the vehicle to the dealer 7 times for the heating and cooling system failure. however, she stated that she has had problems with system working on at least 15 occasions. the last time that the contact took the vehicle to the dealer for heating and cooling failure was december 27, 2006. the contact stated that each time she has taken the vehicle for repair it was reprogrammed. the repair worked for a while and then began failing again. the contact stated that the crank seal was leaking and replaced 01/02/07. the contact stated that the sway bars for the stabilizers were replaced 07/2006. all 4 brake rotors were warped and they were repaired, but not replaced 07/2006. the contact stated that all four tires had to be replaced at 20,000 miles because they were all cupped, and she had to replace all four of them 10/16/2006. the contact also stated that the backup assist didn't work for 3 or 4 weeks. the contact also stated that there is a constant dinging noise such as when you have left a car door open, however, a car door is not open. the contact stated that if she turns the car off and lets it sit for a few minutes the dinging stops, but if she doesn't turn the vehicle off and waits it keeps dinging. the contact stated this has happened four times to date. the contact believed there was something wrong with the electrical system. *ak | |||
| 01/10/2006 | 6 | 11/10/2005 | |
| Vibration in car at speeds of 45-to-70--steering wheel van has been back to dealer 6 times, has only 5900 miles dealer has replaced 2 tires, forced balanced all four tires several times. the tow has been set at zero and aligned 2 times. just recently, they put 4 new michelin tires on van at 5700 miles, problem is still there, and it stills goes to right. i have been told again by gm, this is just the way the van is and they can not find a fix, they offered a 10 year 100000 extended warranty on top of the 3 year 36 mile factory warranty. i told them would you drive this van like this forever, the person at gm said no. so i told her that is my answer to the extended warranty. also, they have taken a 2006 on their lot for a ride, and it has the same problem as mine. i have also called other buick service depts. and i have been told that gm has been aware of this problem and still has no fix. my wife and young family no longer feels safe in this 2005 buick terraza cxl. *nm | |||
| SUSPENSION - REAR | |||
| 03/12/2010 | 33500 | 1 | |
| During recent preventive maintenance, oil change, tire rotation, and inspection. technician reported that the drivers side rear hub bearing was faulty and needed replacement. further investigation revealed that the rear stabilizer bar was improperly installed. the link was installed through the spring and was resting on the spring instead of being wrapped around the spring. the vehicle was never in an accident, had never been worked on, other that preventive maintenance and manufacturer recalls. wear to both the spring and the stabilizer link were noted. this improper installation must have happened at the factory. *tr | |||
| 05/01/2008 | 60000 | 1 | |
| Upper bushings on both rear knuckles are very loose-2005 buick terraza. *tr | |||