Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 070232003 | 05/01/2007 | 070232003A | 10021821 | Power steering clunk, knock noise. *kb | 06/21/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/06/2010 | 82016 | ||
| The power steering rack failed, making it difficult to control/steer the vehicle at low speeds. i have since heard this referred to as gm power steering syndrome. it is a common problem of gm cars where the valve in the power steering rack has problems. the power steering fluid cannot get through, particularly at low speeds, making it very difficult to steer. (at higher speeds - when the accelerator is depressed - there is extra pressure forcing the fluid through, so it is a bit easier to steer at higher speeds. the valve failure resulted in failure of the rack, pump, and whole system. | |||
| 06/28/2006 | 2500 | 1 | |
| It is probably a shorter list to list what we haven't had trouble with , but here goes. 1. the back power sliding doors will open and shut at will. driving down the road, parted in the grocery store parking lot, etc. the neighborhood kids regularly come over to tell me my doors are open. my husband almost missed a flight because he spent to much time trying to fight with the door to stay shut. they have replaced almost every part of the doors several times, but was told by the dealership that last time i took it in they didn't know what to do now. 2. door locks will lock and unlock at will. one day it locked my 1 year old and 3 year old in the van when it was 107. it locked them in from the time it took me to walk from the passenger side to the driver's side. it finally unlocked on its own after not quite 10 min. my children would be dead if it hadn't already been cooled on the inside, but they wouldn't have lasted much longer. the dealership states that they can't duplicate the problem and don't know what to do to correct. 3. noise in steering column. rack and pinion replaced, another repair done. the repairs last about 5 - 10k miles. 4. transmissions slips. they did a reset of something, but transmissions still slips, but the dealership states that the transmission is fine. 5. fuel gauge. it has always floated, was told that was how gm makes their gauges until i took it the last time to the dealership and now they state that it is a fuel sensor, but it is out of factory warranty and they never even looked at it before as they always told me that it was functioning as designed. *tr | |||
| STEERING - RACK AND PINION | |||
| 01/02/2007 | 3114 | 20 | 12/12/2006 |
| Tl*the contact owns a 2006 buick terraza. the contact stated that the steering makes a clunking noise and vibrates. the vehicle was taken to the dealer several times; however, they stated that the steering was normal and could not diagnose the steering failure. the manufacturer was notified of the failure, but would not accept a trade back. the contact took the vehicle to an independent mechanic and they stated that the rack and pinion needed to be replaced. the vehicle has not been repaired. the dealer information was unavailable. the current mileage was 22,053 and failure mileage was 3,114. updated 4/11/08 *cn the consumer stated the vehicle also rides rough and sways when you turn the corner. updated 04/11/08 *tr | |||