Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| PIT-4855 | 05/01/2009 | 10030246 | Buick/chevrolet/pontiac/saturn: power sliding door does not power or manual unlock. diagnostics may reveal that sliding lock button on inside door panel will not move from locked to unlocked position. *pe | 09/02/2009 | |
| PIT-4663 | 06/01/2008 | 10026699 | Gmc: power sliding door only opens from inside/outside door handle(s). neither right/left sliding door will not open from the over head console switch, b-pillar switch, or rke key fob. *pe | 12/03/2008 | |
| PIC4845 | 06/01/2008 | 10025142 | Part restriction - power sliding door actuator control module assembly. *nj | 07/14/2008 | |
| 4690 | 12/01/2007 | 10023728 | Rattle from right side power sliding door. *nj | 01/29/2008 | |
| 07-08-64-008 | 03/01/2008 | 070864008A | 10022268 | Ei07084 - power sliding door increased effort while opening. *kb updated 5/15/08. *nj | 07/24/2007 |
| 07-08-64-007 | 07/01/2005 | 070864007D | 10021456 | General power sliding door diagnosis/repair procedures. *kb updated 2/25/08. *nj updated 7/15/08. *nj updated 8/14/08. *pe updated 9/23/08. *pe | 04/27/2007 |
| 3798 | 3798A | 10021078 | Various power sliding door issues. *kb | 03/01/2007 | |
| 3532 | 05/01/2009 | PIT-3532B | 10016718 | Service vme - power sliding door adjustment procedure. *tt updated. *kb updated 11/23/09. *pe | 09/28/2005 |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| PIT-4663 | 06/01/2008 | 10026699 | Gmc: power sliding door only opens from inside/outside door handle(s). neither right/left sliding door will not open from the over head console switch, b-pillar switch, or rke key fob. *pe | 12/03/2008 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | ||||||
| EA07019 | GENERAL MOTORS CORP. | 12/11/2007 | 02/23/2009 | POWER SLIDING DOOR | ||
| Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence is consistent with an obstruction of the door, or with improper alignment of the door, and this is addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle is in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation is closed.[see document file for additional information regarding this resume.] | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/27/2008 | 45991 | 1 | |
| We had bought a buick terraza van and came to find out that they have a problem with the rear end that affects the alignment, this has just chewed the | |||
| STRUCTURE - BODY | |||
| 03/05/2012 | 60000 | ||
| Tl-the contact owns a 2007 buick terraza cxl. while driving approximately 35 mph, the driver side automatic sliding door opened erroneously. the contact was able to maneuver to the side of the road to secure the door. the failure also recurred at different times while the vehicle was parked. the sliding power door cable was disconnected and the door was manually engaged in order to enter or exit the vehicle. there was an open and closed investigation related to the defect pertaining to a 2007 chevrolet uplander. the nhtsa action number was ea07019 ((structure; latches/locks/linkages: doors: latch). the vehicle was taken to an authorized dealer who was unable to duplicate the failure. the contact planned to notify the manufacturer of the problem. the approximate mileage was 60,000. kmj | |||
| 03/05/2012 | 60000 | ||
| Tl-the contact owns a 2007 buick terraza cxl. while driving approximately 35 mph, the driver | |||
| 01/01/2008 | 4000 | ||
| Tl* the contact owns a 2007 buick terraza. the contact stated that the sliding side doors were malfunctioning. the contact mentioned that she was unable to turn off the warning chimes and the doors would randomly open without warning. at times, the doors could not be opened at all. the vehicle was taken to the dealer several times who was unable to diagnose the failure. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 38,000. | |||
| 01/01/2008 | 4000 | ||
| Tl - the contact owns a 2007 buick terraza. the contact stated that the sliding side doors were malfunctioning. the contact mentioned that she was unable to turn off the warning chimes and the doors would randomly open without warning. at times, the doors could not be opened at all. the vehicle was taken to the dealer several times who was unable to diagnose the failure. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 38,000. kmj | |||
| 01/01/2008 | 4000 | ||
| Tl - the contact owns a 2007 buick terraza. the contact stated that the vehicle sliding door were malfunctioning. the contact mentioned that she was unable to turn off the chimes, the doors would open with out any warnings while driving and some times it would not open at all. the vehicle was taken to the dealer several times who was not able to diagnosed the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 4,000 and current mileage was 38,000. pm | |||
| STRUCTURE - BODY - DOOR | |||
| 06/10/2010 | 42283 | 1 | |
| Sliding side doors will not close and lock, will open when driving down the road, at red light , night times lights dim and alarm goes off ,nothing lights up on dash , drains batt- in shop 4 or 5 xs when talked to corp. office about the danger of grandkids in back, stated due to living in florida, being wet, there is nothing they can due. so until someone gets hurt or dies, it is more or less oh well... by the way still under warr. dealer stated the same thing... yes i have all paperwork to this, put in shop not even one week after bought with smoking under hood. *tr | |||
| 08/30/2007 | 10 | 07/19/2007 | |
| 2007 buick terraza. consumer states the right side automatic sliding door closes and pops open without human interaction *tgw the consumer stated she has been to three different dealerships and various components were replaced. however, the problem is still ongoing. *jb | |||
| 04/17/2007 | 12000 | 1 | |
| We have a 2007 buick terraza cx with 11,000 miles, which was our worst mistake. it was a program vehicle. we have continually had problems with the automatic door malfunctioning. it has been taken apart and everything replaced and still it does not want to shut. the service traction light comes on along with the pump at a time when it wants to. usually when the dealer is closed. then it goes off without throwing any codes. the engine is riding rough but the computer shows nothing. the gas mileage is really down. we have been in contact with bbb autoline and illinois attorney general. there is a serious problem with this door. it is a matter of time before it decides to open while i am driving with my children. i have had it into the dealer probably over 30 times or more. the records show just when something was replaced but not when the dealer tried to fix it knowing they would not get paid. i have done my own investigation and found this has been a continual problem since 2005 in buicks and chevrolets and others with this door. there is a major problem that needs to be addressed. their (gm) fix is the sensors but i have had them replaced and still it does not work right. i just want gm to take it back and try to find the major problem to be able to fix all the others with this problem. this is probably falling on deaf ears like everything else we've tried to do. we live on one income while homeschooling 3 kids and taking care of a mother-in-law with alzheimers. i need a safe dependable vehicle and this one is not. please help us. *tr | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 05/28/2007 | 1085 | 1 | 05/28/2007 |
| Tl*the contact owns a 2007 buick terraza. while driving 65 mph, the passenger side rear door opened on its own. the contact pulled to the side of the road and attempted to close the door, but it would not move. the vehicle was driven with the door open 20 miles to the nearest dealer and they stated that the cable was broken and needed to be replaced. the vin and engine size were unknown. the current mileage was 7,500 and failure mileage was 1,085. the consumer stated the door still malfunctions and had been service twice previously. updated 11/14/07 *tr | |||