Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
010730033A12/01/2001070730033631903Information regarding the 4l30-e automatic transmission service policy procedure. *slc06/25/2002
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
CAG1999002906/22/1999605964Some vehicles may experience a diagnostic trouble code (dtc) p0602 after an engine control module (ecm) or transmission control module (tcm) replacement. *tt08/04/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
06/11/20050999910/31/2003
 Where do i even start with the 1999 catera that i just had to trade in this weekend due to so many things that had went wrong with that car. 1st, when filling the car up with gas, it would not automatically shut off. dealer fixed 1st time, but messed up the gas gauge. it started doing it again 1 month later. you could not keep a set of tires on the car no matter how many alignments that you had performed. the sunroof would not open most of the time when you tried to open it, but it would open on it's own at random. dealer replaced the switch twice, problem still occurred. the transmission went out at 60k and had to be replaced due to the *s* light flashing. the first radio would not pick up any stations, the radio was replaced by the dealer. 4k later after warranty expired, it happened again. at 65k, the cd player would no longer work. the locks would not completely lock with the remote or when the car was put into gear. at 90k, the drivers side heated seat literally caught fire while driving and burned a 4 diameter hole in front bolster. gm stated that this is normal wear and tear, but normally, they just stop functioning. they would not pay for the repairs of the seat at all. almost caused me to wreck the car as the acbin quickly filled with smoke and as soon as i cracked the window, the fire started to get larger as it got more air to feed it. the check engine light showed cylinder misfires and i was told that it would be $2500 to $5000 to repair it. i traded the car on 6/11/05 for a new 2005 chevy silverado extended cab. i hope that gm reads this and calls me at the number i provided so i can provide more detailed info on this. i was literally screwed on this car. it was a lemon from the start and no one seemed to care!
POWER TRAIN - AUTOMATIC TRANSMISSION
06/11/20050999910/31/2003
 Where do i even start with the 1999 catera that i just had to trade in this weekend due to so many things that had went wrong with that car. 1st, when filling the car up with gas, it would not automatically shut off. dealer fixed 1st time, but messed up the gas gauge. it started doing it again 1 month later. you could not keep a set of tires on the car no matter how many alignments that you had performed. the sunroof would not open most of the time when you tried to open it, but it would open on it's own at random. dealer replaced the switch twice, problem still occurred. the transmission went out at 60k and had to be replaced due to the *s* light flashing. the first radio would not pick up any stations, the radio was replaced by the dealer. 4k later after warranty expired, it happened again. at 65k, the cd player would no longer work. the locks would not completely lock with the remote or when the car was put into gear. at 90k, the drivers side heated seat literally caught fire while driving and burned a 4 diameter hole in front bolster. gm stated that this is normal wear and tear, but normally, they just stop functioning. they would not pay for the repairs of the seat at all. almost caused me to wreck the car as the acbin quickly filled with smoke and as soon as i cracked the window, the fire started to get larger as it got more air to feed it. the check engine light showed cylinder misfires and i was told that it would be $2500 to $5000 to repair it. i traded the car on 6/11/05 for a new 2005 chevy silverado extended cab. i hope that gm reads this and calls me at the number i provided so i can provide more detailed info on this. i was literally screwed on this car. it was a lemon from the start and no one seemed to care!
02/10/20040405/09/2003
 I have a 1999 cadillac catera. it has been the most trouble some car i have ever had. the engine light comes on and reads mutiple cylender misfire. also i had to replace the rear main seal at 60,000 miles. which was six months after i bought the car. it costed me $600.00 to fix it. i also have alot of blow by in oil. also the cams are leaking a littel bit. i bought the car from whiteker murcurey lincon in west st.paul mn. i did not even get a owners manuel. i called them and all they told me was the thirty day warrenty was up and there was notheing they could do. all i want is a nice running car not to get riped off. now i have to spend more money just to get the misfire away. it still a new car but with to many problems it would be nice if cadillac could give me a deal on the repairs. remember i now have had it for only 7/mo. the dealer also told me they have had notheing but problems with the catera. to late for who ever owns one.
10/30/2003610001
 Transmission code and clicking at 61,000 miles. *la
03/22/2002210/27/1999
 Consumer states service engine soon light is on and the s light flashes while driving. vehicle was taking off as if in 2nd or 3rd gear. dealer replaced transmission and app sensor. *tt
02/02/2000310/01/2099
 I have reported the tire defect to your office in a letter dated april 8th, 2002 and have not heard from you. bbb auto line and cadillac have been contacted and are working on a resolution. i have over 30 documented complaints on this vehicle. the vehicles transmission failed on 3/22/02 leaving my college daughter and myself stranded in arkansas. i have not yet been reimbursed for trip interruption expenses. my first transmission complaint was at 7140 miles, 02/02/00. the problems with this vehicle have been on-going and dangerous at times. can you help? i already mailed your office a detailed package. will you help?*ak
108/01/1999
 When driving on several occasions rear doors were not fully closed at a time when children were rear of vehicle. consumer provided no indication that the doors were open. consumer has contacted the dealer. *ak there are no indications of the doors being opened, the doors are supposed to automatically lock once the vehicle is shifted into drive, however the doors remain open and unlocked. consumer hears a clicking noise from the center dash. the sunroof stays stuck in the open position and makes a loud cracking noise, it's taken 3 times to repair the problem. when vehicle is first driven, it sticks in first gear. the steering wheel is hard to keep under control allowing the vehicle to wander while driving. the front door handle sticks, the dealer can not remedy the problem. the windshield wipers wore out prematurely. the engine races while coasting downhill, the dealer stated that this was normal. the interior flooded, the dealer stated the the hood drains are clogged with debris. *slc
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
06/11/20050999910/31/2003
 Where do i even start with the 1999 catera that i just had to trade in this weekend due to so many things that had went wrong with that car. 1st, when filling the car up with gas, it would not automatically shut off. dealer fixed 1st time, but messed up the gas gauge. it started doing it again 1 month later. you could not keep a set of tires on the car no matter how many alignments that you had performed. the sunroof would not open most of the time when you tried to open it, but it would open on it's own at random. dealer replaced the switch twice, problem still occurred. the transmission went out at 60k and had to be replaced due to the *s* light flashing. the first radio would not pick up any stations, the radio was replaced by the dealer. 4k later after warranty expired, it happened again. at 65k, the cd player would no longer work. the locks would not completely lock with the remote or when the car was put into gear. at 90k, the drivers side heated seat literally caught fire while driving and burned a 4 diameter hole in front bolster. gm stated that this is normal wear and tear, but normally, they just stop functioning. they would not pay for the repairs of the seat at all. almost caused me to wreck the car as the acbin quickly filled with smoke and as soon as i cracked the window, the fire started to get larger as it got more air to feed it. the check engine light showed cylinder misfires and i was told that it would be $2500 to $5000 to repair it. i traded the car on 6/11/05 for a new 2005 chevy silverado extended cab. i hope that gm reads this and calls me at the number i provided so i can provide more detailed info on this. i was literally screwed on this car. it was a lemon from the start and no one seemed to care!
05/20/2000609/01/1999
 I contacted the bbb auto line and someone from gm(ms cass brass) call me offered me an extended warranty> then ask me if i was taking that as a settlement advise her no. i want my car repaired r replaced. she advise me 2 drive d car 2 c if happen again. i explain 2 her i'm really scared 2 drive my car . i'm scared that it may stop on me and someone hit me & i cause a accident> i explain the same thing 2 d dealer when i took it each time it cut off. on my 1st notes i explain that my car just cut off while driving it on 5-20-00 i was driving 50 mph when my dashboard lit up and it just cut off it did it 3 times within a 30 minute period. the 1st time it cut off was 3-7-00 5896 miles on car, next time 4-28-00 , then 3 times on 5-20-00 the dealer sd they replace pcm/vmc also said pcm reprogrammed, myt car drove fine until 12-20-00 when it cut off again while driving then on 12-30-00 it stall got real sluggish like it was going 2 stop but didn't. *ak
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
06/11/20050999910/31/2003
 Where do i even start with the 1999 catera that i just had to trade in this weekend due to so many things that had went wrong with that car. 1st, when filling the car up with gas, it would not automatically shut off. dealer fixed 1st time, but messed up the gas gauge. it started doing it again 1 month later. you could not keep a set of tires on the car no matter how many alignments that you had performed. the sunroof would not open most of the time when you tried to open it, but it would open on it's own at random. dealer replaced the switch twice, problem still occurred. the transmission went out at 60k and had to be replaced due to the *s* light flashing. the first radio would not pick up any stations, the radio was replaced by the dealer. 4k later after warranty expired, it happened again. at 65k, the cd player would no longer work. the locks would not completely lock with the remote or when the car was put into gear. at 90k, the drivers side heated seat literally caught fire while driving and burned a 4 diameter hole in front bolster. gm stated that this is normal wear and tear, but normally, they just stop functioning. they would not pay for the repairs of the seat at all. almost caused me to wreck the car as the acbin quickly filled with smoke and as soon as i cracked the window, the fire started to get larger as it got more air to feed it. the check engine light showed cylinder misfires and i was told that it would be $2500 to $5000 to repair it. i traded the car on 6/11/05 for a new 2005 chevy silverado extended cab. i hope that gm reads this and calls me at the number i provided so i can provide more detailed info on this. i was literally screwed on this car. it was a lemon from the start and no one seemed to care!