Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
01023500203/01/2001619199Some customer may comment that the ignition key may be difficult to remove from the ignition lock cylinder at times. *tt05/18/2001
STEERING - WHEEL AND HANDLE BAR
01023500505/01/2001619722Experiencing a squeak type noise from the steering column while turning the steering wheel. *tt06/25/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/14/2012520001
 Car shuts down when driving. *tr
02/14/201252000
 Car shuts down when driving
06/11/20050999910/31/2003
 Where do i even start with the 1999 catera that i just had to trade in this weekend due to so many things that had went wrong with that car. 1st, when filling the car up with gas, it would not automatically shut off. dealer fixed 1st time, but messed up the gas gauge. it started doing it again 1 month later. you could not keep a set of tires on the car no matter how many alignments that you had performed. the sunroof would not open most of the time when you tried to open it, but it would open on it's own at random. dealer replaced the switch twice, problem still occurred. the transmission went out at 60k and had to be replaced due to the *s* light flashing. the first radio would not pick up any stations, the radio was replaced by the dealer. 4k later after warranty expired, it happened again. at 65k, the cd player would no longer work. the locks would not completely lock with the remote or when the car was put into gear. at 90k, the drivers side heated seat literally caught fire while driving and burned a 4 diameter hole in front bolster. gm stated that this is normal wear and tear, but normally, they just stop functioning. they would not pay for the repairs of the seat at all. almost caused me to wreck the car as the acbin quickly filled with smoke and as soon as i cracked the window, the fire started to get larger as it got more air to feed it. the check engine light showed cylinder misfires and i was told that it would be $2500 to $5000 to repair it. i traded the car on 6/11/05 for a new 2005 chevy silverado extended cab. i hope that gm reads this and calls me at the number i provided so i can provide more detailed info on this. i was literally screwed on this car. it was a lemon from the start and no one seemed to care!
05/01/20031
 Problems with handling and steering wheel locking up on 1999 cadillac catera.*mr the steering wheel was not responsive and on one occasion the steering wheel locked up when the driver pulled onto a highway. when the consumer turned the wheel several times there was a crunching sound. the dealer replaced the steering coil. *nlm *jb
06/09/20031
 While driving at very low speed in a parking lot steering wheel locked. *ak
01/01/2001
 This car wanders all over the road. first left, then right. we have had it aligned several times and is within specs but we still have a problem. two dealers have now told us that this is how they drive. i fear that it will be the cause of an accident, and am actually scared to drive it for any distance. you must hold the steering wheel tight and with both hands at all times or it just seems to leap from one side of the road to the other.
111/30/1999
 Consumer states the steering wheel will not turn left or right without a struggle, which has caused an acute stage of tendonitis in consumers right wrist and is now developing in her right wrist.*jb
 Intermittently vehicle will stall out and die without warning, causing loss of steering . dealer has repaired vehicle. *ak
09/13/1999108/01/1999
 The steering system lacks equilibrium, lacks on-center feel and has a tendency to wander. a lack of a stable steering system causes the driver to have to apply torque to the steering sheel to keep the car on the road. the car does not steer in a straight line, a neutral steer condition does not exist. the vehicle rools in a circle unless the driver steers the front wheels by applying a torque to the steering wheel. the vehicle pulls to the left and will leave the lane within five - eight seconds at highway speeds in excess of 60 mph. the alignment is within the gm specification and the tires and wheels have been checked for defects. three other brand new 1999 cateras from other dealer inventories do the same or worse. gm has said that this is the way the car is expected to operate, it is a two handed steered car. *ak
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
02/01/2002109/01/1999
 Fuel pours onto the ground, does not shut off automatically/ alarm and doors do not respond to keyless remote.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
310/27/1999
 Consumer states power steering locks up while car is being driven. *tt
02/02/2000310/01/2099
 I have reported the tire defect to your office in a letter dated april 8th, 2002 and have not heard from you. bbb auto line and cadillac have been contacted and are working on a resolution. i have over 30 documented complaints on this vehicle. the vehicles transmission failed on 3/22/02 leaving my college daughter and myself stranded in arkansas. i have not yet been reimbursed for trip interruption expenses. my first transmission complaint was at 7140 miles, 02/02/00. the problems with this vehicle have been on-going and dangerous at times. can you help? i already mailed your office a detailed package. will you help?*ak
STEERING - WHEEL AND HANDLE BAR
10/20/19993
 The engine valves keeps breaking. the cd player keeps reading error. the right front fog light fell out of its socket. the steering wheel can not turn right or left without a struggle. not to a dealership.