Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 020941003 | 10/01/2002 | 10000158 | Air bag indicator illuminates intermittently, instrument panel cluster (ipc) and sensing and diagnostic module (sdm) diagnostic trouble code (dtc) u1000 set, onstar system dtc u1088 set. *tt | 02/13/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/11/2012 | 116000 | 1 | |
| While starting to back out of my driveway the driver side air bag in headliner deployed. *tr | |||
| 08/11/2012 | 116000 | ||
| While starting to back out of my driveway the driver side air bag in headliner deployed. | |||
| 10/24/2010 | 109000 | ||
| Lost control of 2003 cadillac cts on the mass pike - hit the jersey barrier at 65 miles per hour, careened across three lanes of traffic and hit a tree. car was declared a total loss. none of the airbags deployed. | |||
| 12/13/2008 | 30000 | ||
| Tl- the contact owns a 2003 cadillac cts. the contact stated that in december 2009 she was going home at a slow speed and noticed she didn't have any brakes. she got the vehicle home and had the brakes repaired at her own expense. there is a nhtsa recall notice in effect, nhtsa campaign id number: 10v105000. she is currently trying to get reimbursed for the brake failure repairs. she also stated she has air bag issues. the plastic containment module for the air bags protrudes outward and is a safety concern. the dealer stated that failure was not under warranty and repair would be at her expense. the radio only gets one channel. also, the moon roof makes a groaning noise and opens itself when the vehicle is turned off. the failure mileage was approximately 30,000. ther current mileage is approximately 42,000. rd | |||
| 01/01/2003 | 2000 | 1 | 06/28/2002 |
| I am and have been experiencing numerous failures with my vehicle. i have contacted gm numerous times beginning approximately a few months after i purchased the vehicle to inform them that the vehicle is defective, only to be told my vehicle is out of warranty, so they refuse to fix it or give my one that is not defective. my vehicle is still defective to this date. *tr | |||
| 07/02/2006 | 54300 | 1 | 06/25/2006 |
| Dt*: the contact stated that while starting the vehicle, the air bag light illuminated; along with the 'service air bag' message on the instrument panel. the vehicle was taken to a service dealer where the dealer was unable to determine the problem. | |||
| 12/26/2004 | 1 | ||
| The consumer was involved in collision at 65 miles per hour due to bad weather and the air bags did not deploy upon impact. the owner will contact manufacturer. *jb | |||
| 10/01/2002 | 1 | 06/28/2002 | |
| Airbag defect on going for 2 years. i have been taking this car to the dealer over and over and no one can seem to fix the problem. not to mention the other defects i have had to go to the dealer for. *ak | |||
| 03/27/2004 | 16000 | 1 | 12/19/2003 |
| While driving on the freeway consumer heard a noise under the vehicle. consumer tried to control the vehicle and it began to swerve. while trying to keep it under control, vehicle flipped over, and the air bags failed to deploy. vehicle was totaled. *ak the consumer believes the steering shaft bolt became loose and caused the accident. *nm | |||
| 12/05/2002 | 1 | 04/25/2002 | |
| The consumer stopped at a red light, when the light turned green he proceeded and began to skid on unseen ice and hit a utility pole. the vehicle was totaled. the consumer stated that none of the safety features worked, and they are as followed: air bags, abs brakes, traction control, and the additional winter driving mode from skid. scc | |||
| AIR BAGS - FRONTAL | |||
| 05/08/2011 | 102000 | ||
| Tl* the contact owns a 2003 cadillac cts. the contact was driving approximately 55 mph when she attempted to avoid a crash by swerving. the contact crashed into the divider and the frontal land side air bags deployed only partially. in addition, the contact stated that there were holes in the air bags. the contact sustained injuries to the head and a police report was filed. the vehicle was towed from the scene and the insurance company deemed it as destroyed. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 102,000. the vin was unavailable. | |||
| 05/08/2011 | 102000 | ||
| Tl-the contact owns a 2003 cadillac cts. the contact stated that while driving approximately 55 mph and swirving to dodge another vehicle she crashed into the divider on the highway. upon impact, the air bags came out but didn't fully deploy from the side windows nor from the steering wheel. she also noticed that there were holes in them. the driver had received injuries to the head. the police were called and a report was available. the vehicle was towed and the insurance company deemed it as destroyed. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 102,000. the vin was unavailable. tb | |||
| 10/24/2010 | 109000 | ||
| Lost control of 2003 cadillac cts on the mass pike - hit the jersey barrier at 65 miles per hour, careened across three lanes of traffic and hit a tree. car was declared a total loss. none of the airbags deployed. | |||
| 10/17/2008 | 115000 | 1 | |
| Minor traffic accident drivers seatbelt buckle exploded releasing seatbelt, steering wheel airbag deployed from the side. insurance company has the vehicle. *tr | |||
| 08/03/2004 | 1 | ||
| While driving vehicle was involved in a collision. upon impact, air bags did not deploy. the head rest failed. consumer, and passenger sustained neck injuries. *ak...consumer and wifve suffered whiplash. it required several months of doctor visits and physical therapy. *ak | |||
| 07/21/2004 | 12000 | 1 | |
| While making a left turn consumer's vehicle collided with an 18 wheeler. upon impact none of the 6 air bags deployed. driver sustained several bruises.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 1 | |||
| The vehicle had the old air bag sensor. the consumer would like to receive the new sensor that was placed in other vehicles due to a recall. the dealer has stated no repairs will be done until there is a recall issued for that vehicle. *nlm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/08/2011 | 102000 | ||
| Tl* the contact owns a 2003 cadillac cts. the contact was driving approximately 55 mph when she attempted to avoid a crash by swerving. the contact crashed into the divider and the frontal land side air bags deployed only partially. in addition, the contact stated that there were holes in the air bags. the contact sustained injuries to the head and a police report was filed. the vehicle was towed from the scene and the insurance company deemed it as destroyed. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 102,000. the vin was unavailable. | |||
| 05/08/2011 | 102000 | ||
| Tl-the contact owns a 2003 cadillac cts. the contact stated that while driving approximately 55 mph and swirving to dodge another vehicle she crashed into the divider on the highway. upon impact, the air bags came out but didn't fully deploy from the side windows nor from the steering wheel. she also noticed that there were holes in them. the driver had received injuries to the head. the police were called and a report was available. the vehicle was towed and the insurance company deemed it as destroyed. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 102,000. the vin was unavailable. tb | |||
| 10/24/2010 | 109000 | ||
| Lost control of 2003 cadillac cts on the mass pike - hit the jersey barrier at 65 miles per hour, careened across three lanes of traffic and hit a tree. car was declared a total loss. none of the airbags deployed. | |||
| 07/21/2004 | 12000 | 1 | |
| While making a left turn consumer's vehicle collided with an 18 wheeler. upon impact none of the 6 air bags deployed. driver sustained several bruises.*ak | |||
| 03/27/2003 | 5000 | 1 | 11/25/2002 |
| My cadillac cts (2003) was hit directly in the drivers door at approximately 50-55 mph and the side impact or curtain air bags did not deploy. the vehicle was pushed so hard, the witness thought it was going to flip over. cadillac indicated that there was no problem, and the air bags didn't deploy because the sensor did not receive a direct hit. the sensor is located on the door frame between the driver and rear left passenger door. i find it hard to believe that the door was totally smashed in to the drivers seat, the vehicle frame damaged, the window blew out and air bags didn't go off, because the sensor was not hit.*ak | |||