Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03V250000GENERAL MOTORS CORP.from 08/01/2001 to 03/31/2003V (Vehicle)170782508/20/2003MFRGENERAL MOTORS CORP.07/15/200307/24/2003571225
Defect SummaryCertain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryOwners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.
NotesGm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
050846006A09/01/2005050846006B10015018Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt05/13/2005
304410010363Generation 5 onstar steering wheel control function. *tt11/17/2004
305901/01/200410009608When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt10/08/2004
304701/01/20041000960799 through 05 year vehicles, equipped with three-button onstar systems. *tt10/08/2004
0169201/01/200410006384Appearance of navigation radio presets with rds. sit bulletin 1442768. *tt04/30/2004
030848005A03/01/2005030848005B10005564Compass zone adjustment and calibration procedure during pre-delivery inspection. various models including 2002-2004 light duty trucks. *tt update to include 2005 buick allure. *tt03/04/2004
03084800509/01/200310004332Compass zone adjustment and calibration procedure during pre-delivery inspection. *tt12/02/2003
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
03050303/05/200310001883Driver information center message that reads mechanical cd error after the replacement of the vdo six-disk changer. *tt *jb07/24/2003
020852004A09/01/200210000073Advanced service information-remote keyless entry (rke) system does not function properly / inoperative. *tt02/12/2003
17060206/17/2002637233Information on the dealer installed smoker's package consisting of an ashtray for the center stack, a rear center console ashtray and door, two lighters and two lighter housings. *tt11/21/2002
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
030847001A03/01/2005030847001B10013434Cigar lighter and accessory power outlets time out 10 minutes after ignition shut-off or outlets remain on after ignition shut-off. *tt update. *tt04/19/2005
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
0169601/01/200410006295Long wave band information with navigation radio. sit bulletin 1450105. *tt04/27/2004
020852004B04/01/2004020852004C10000755Remote keyless entry (rke) systems does not function properly / inoperative. *tt03/28/2003
19060206/19/2002637244This message concerns the inability to program the garage door openers. *tt11/21/2002
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03013801909/01/2004030138019A10005551Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up03/02/2004
00283C11/17/200310004096Water leaking or wet carpet below the hvac case on the passenger side. *tt11/18/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
05280205/28/2002636702Customers may comment on the volume either being too low or too high when making an onstar call. *tt11/13/2002
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
310301/01/200410010118Radio option configuration. (2003 cadillac srx). *jb11/04/2004
02084400806/01/2002634670Subject regarding voice recognition system on uplevel radio not functioning properly in cold weather. *tt10/04/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/17/2010
 Rear lights and plate cover just fell off and there are many many other people having the same problem.
EQUIPMENT - ELECTRICAL
12/05/2002104/25/2002
 The consumer stopped at a red light, when the light turned green he proceeded and began to skid on unseen ice and hit a utility pole. the vehicle was totaled. the consumer stated that none of the safety features worked, and they are as followed: air bags, abs brakes, traction control, and the additional winter driving mode from skid. scc
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/18/2006510002003/28/2005
 Brakes pulsate when they are being applied, causing delay in stopping time. air conditioning compressor is gone out and has metal going through the system. have to get compressor replaced already and it is going to cost an additional $2300. car pulls violently to left or right, which almost caused a couple of accidents, the steering system sensor is gone out and is going to cost $500 to get replaced. fm radio has a mind of its own and works when it feels like working. this is the newest car i've had and the worst car. i have never owned a car with this many problems, i think this car is a total defect and needs to be recalled. i was at 51000 miles when the air compressor went out and i called the manufacturer and they refused to fix it because the warranty was up. that is clearly faulty equipment that was used in this car it is a 2003 cadillac cts, and it has many problems which i feel needs to be recalled. *jb
04/10/20045
 2003 cadillac and in the first week the air compressor burned out. took it to the dealer to get fixed and they said they fixed but when i went to run the air all it was doing was blowing out hot air. took it back to the dealer and they told me that the car was blowing out 55 degree air. yes at night the air blows out cool air but when i am in 100 degree weather the air that is blown out is hot. took it to the dealer a total of 5 times and they tell me the same thing. to this day it don't work until nighttime. some good that does me. *jb
03/15/2002
 When the air conditioner was used the windshield became fogged. the vehicle has been taken to dealer 4-5 times but the dealer could not remedy the problem. *nlm
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
01/01/201060000
 Tl* the contact owns a 2003 cadillac cts. the contact stated that the theft deterrent system was faulty and he was unable to remove the key from the ignition. while the vehicle was immobilized, the doors would lock independently and he was unable to enter or exit the vehicle. in addition, the alarm system would activate randomly and without warning. the vehicle was taken to a dealer where they replaced the battery as well as the power control module however, the failure continued to recur. the vehicle was awaiting an alternator repair. the manufacturer was notified of the failure. the current mileage was 85,000 and the failure mileages were 60,000.